Bank manager Job Profile and Description

A bank manager is the head of the organization and supervises the activities of all the branch
banks. He works with a number of assistants and who help him coordinate activities among
different branches all over the country and also contribute towards policymaking. There are
different departments in a bank and every department and branch has a manager.

Duties and Responsibilities

 A bank manager looks over the activities of one branch or more than one branch.
 He is indirectly responsible for bringing in new customers and boosting the bank’s
profits.
 He has to set targets and ensure they are met.
 He must motivating and train his staff to keep up with a high standard and positively deal
with customer complaints.
 He needs to create and analyze management information and reports, which are sent to
branch staff and also to the head office.
 He must interact with local chambers of commerce, development agencies, solicitors,
accountants etc.
 He must be involved with business planning and formulate bank policies by regularly
following the different changes in the financial regulations.

Skills and Specifications

 Bank managers need to have good leadership qualities and must possess decision-making
ability.
 They must be aware of the latest rules and follow government regulations during the
formation of their policies.
 They must be organized, able to work under pressure and do overtime when necessary
 They must be very good with numbers.
 They must also have good communication and network skills and must be cordial
towards customers.
 They must be discreet and understand the importance of client confidentiality.

Education and Qualifications

One interested in banking needs to have a bachelor’s and preferably a master’s degree in
business administration, accounting, or finance. Since managerial positions are senior level
positions, one needs to have adequate experience to reach this post.
A bank manager is responsible for handling banking operations and activities of the bank staff. A
bank manager functions to increase the number of deposit accounts, encourages the savings of
the existing customers and works to enhance the level of customer satisfaction by dealing with
potential clients. Assigning the day- to- day targets among the staff, preparing incentive
programs to attract the more customers and inspecting the encountered accounts issues are the
major job duties of a bank manager. Therefore, a bank manager should have the decision making
capabilities, excellent interpersonal skills and effective accounting knowledge to cope with the
regular issues.

Bank Manager Job Specifications:

 Brilliant commendation skills to deal with the high profiles customers and ability to
advise the right banking products for increasing the amount of deposits in the bank
accounts.
 Understanding of all banking terms, types of account, reports, records and ledger books
to investigate, if any accounts problem persists.
 Ability to develop the new incentive programs, assigning daily targets to the marketing
team and coordinating with the regional bank office to discuss the serious financial &
customer issues.
 Implementing and following the bank strategies & policies, initiated by the banking
board of directors to draw the expected outcome from the concerned bank individuals.
 Taking care of NRI clients & teller banking areas to forward the customer requirements
to the higher authorities for introducing more creative and affordable banking products.
 Skills to communicate with Solicitors, commerce development agencies and charted
accountants for further suggestions in legal banking cases.