Stephan Darnutzer

Lake Charles, LA 70605 ￨ 337-540-2980 ￨ stephco.1982@gmail.com

Profile of Qualifications
 Results-driven leader eager to contribute professional experience in Customer Service, Sales, and Marketing
toward maximizing a top employer’s success
 Expertise in developing and executing marketing strategies to optimize business development
 Strategically prioritize, coordinate, and manage multiple projects to optimize productivity and achieve critical
performance goals in client retention, repeat business, and satisfaction
 Dynamic communication and interpersonal relation skills with a continual commitment to cultivating strong
relations, motivating teams, and aligning all daily operations with long-term company objectives

Key Areas of Expertise

 Marketing Strategies  Photography/Writing  Digital Audio Recording
 Client Relations  Social Media Platforms
 Records / Data Management  Google Suite

Professional Experience

KELLER WILLIAMS LAKE CHARLES – LAKE CHARLES, LA 2020 –

PRESENT
CALL/EXPERIENCE COORDINATOR
 Assure that potential lead inquiries get sent to our agents, as to help obtain new relationships
 Maintain a positive experience for all guests of Keller Williams Lake Charles through exceptional greeting
and service from the moment they step through the door to the moment they leave
 Make sure all incoming checks get to the Market Center Administrator for processing for our agents

MASTER THE GUITAR WITH STEPHAN DARNUTZER – LAKE CHARLES, LA 2019 – PRESENT
INSTRUCTOR
 Leverage instructional methods and techniques to facilitate the skill development of each student in areas of
chord knowledge, songwriting, and advanced music theory
L’AUBERGE LAKE CHARLES – LAKE CHARLES, LA 2014 – 2020
ROOM SERVICE RUNNER/WARDROBE ATTENDANT/MODERN PANTRY ATTENDANT
 Maintain the cleanliness and sanitation of Room Service trays to reduce the spread of illness or disease
 Upkeep optimal stock levels of member uniforms and distribute them to appropriate employees
 Produce in-depth reports that detail sale expenses for uniform accessories, stockings, socks, etc.
 Promptly prepare and deliver cold and hot food to appropriate guests
 Cultivate a positive, clean environment to enhance guest experiences, retention, and satisfaction
METRO LEADER TIMES (NATIONAL MAIL-IT) – LAKE CHARLES, LA 2017
PHOTOGRAPHER/WRITER
 Skillfully developed and implemented captivating articles and photo journals to maximize user engagement,
repeat sales, and brand identity
MICHAELS STORES – LAKE CHARLES, LA 2009 – 2014
RETAIL SALES ASSOCIATE / CASHIER
 Displayed a friendly and professional demeanor when assisting clients with locating company products
 Recognized by employer for constantly surpassing customer service and sales objectives
 Ethically handled a high-volume of customer transactions while working the cash register
 Productively managed client relations to encourage their repeat business and sales
MCNEESE STATE UNIVERSITY – LAKE CHARLES, LA 2009
CONTRABAND NEWSPAPER ARTS/ENTERTAINMENT WRITER/PHOTOGRAPHER
 Creatively designed content that demonstrated the benefits and features of local art and music events
throughout the Lake Charles area
 Frequently attended local events to capture photographs and ensure optimal student engagement
Education
Bachelor of Arts in Fine Art/Photography, McNeese State University; 2011
Student Art Association
Associate of Arts in Commercial Art/Graphic Design, Sowela Technical Community College Class; 2004
Student Art Association & Student Photography Association
Connie Clarke Travel Scholarship