JOB DESCRIPTION

PRODUCT EXECUTIVE
FTC 12 MONTHS

Location: London
Reports to: Product manager, PJ Publications
Grade:

Who we are

The Royal Pharmaceutical Society is the professional membership body for pharmacists and pharmacy in
Great Britain. We advance the profession of pharmacy for public and patient benefit to secure the
future of the profession and our members.

What we do

We lead and promote the advancement of science, practice and education in pharmacy to shape and
influence the future delivery of pharmacy driven services.

We support and empower our members to improve health outcomes for society through professional
guidance, networks and resources

How we work

We are:
 Focused on delivering for members, patients and the public
 Committed to listening and learning
 Collaborative in our approach to success
 Dedicated to excellence in everything we do
____________________________________________________________________________

JOB PURPOSE

Supporting the Product manager, the Product executive will play a key role in the day to day running of
the digital products and service applications in the Pharmaceutical Journal portfolio.

MAIN ACCOUNTABILITIES

1. Supporting the Product manager, manage the needs and expectations of a diverse range of
interested parties to ensure the PJP portfolio of digital products and service applications perform as
expected by providing day to day support for all stakeholders

2. Working alongside the Product manager, ensure product roadmaps remain on track.
3. Support the Product manager in facilitating compliance with GDPR and all regulatory requirements
across all PJP digital products

4. Work with the PJ publications and Pharmaceutical Press team to provide training and assistance
across all product and service applications as required and to manage their needs and expectations

5. With the Product manager, be the voice of the user inside the business and be focussed on
delivering an exemplary user experience. Assist in maintaining a continuous programme of minor
performance improvements across all PJP digital products.

6. Develop excellent working relationships with external software development teams to communicate
and deliver on requirements

This list is a summary of the main accountabilities of this role and is not exhaustive. The
role holder may be required to undertake other reasonable duties from time to time.

SUCCESS MEASURES

 Increased user satisfaction – measured through the Society’s attitude tracker and product-
specific feedback – user experience review

 Increasing page views, users

 Day-to-day smooth running of the products and service applications

CORE RESPONSIBILITIES FOR THIS JOB

 Personal responsibility

 Achieving results/delivering performance

 Problem solving

BEHAVIOURAL COMPETENCIES

Behavioural competency Level required – ops,

mgr, senior mgr
Strategic perspective ops
Delivering a member and customer focussed service ops
Communication ops
Planning and organisation ops
Openness to change ops
Negotiating and influencing ops

KNOWLEDGE & SKILLS FOR THIS JOB

 Strong attention to detail.

 Excellent written and verbal communication skills.
  The ability to self-motivate, work in cross-functional teams and remain flexible.
 Enthusiasm, energy and determination to achieve results.
 Good listening, questioning and problem-solving skills.

DATE JOB DESCRIPTION AGREED: