Kathleen M Boyle

4954 N Claremont Ave Chicago IL 60625

Kboyle12@yahoo.com
708-710-7994

Summary
Enthusiastic, driven professional with four years in HR/Recruiting; seven years experience in
Customer Service / Administration and three years experience as a Manager of Special Projects. I
have the proven ability to work with senior management and the ability to motivate staff to
succeed in any project and work as a team. A unique combination of creativity and analytical
skills with attention to detail are some keys to my successful career.

Professional Experience

Transport Service Company

Assistant Recruiter, September 2006 to August 2010

 Direct liaison to ad agency in creating job postings for CDL Drivers

 Responsible for analyzing resumes and applications to comply with DOT and company
policies
 Conducted phone interviews and background checks with candidates
 Organized qualified drivers for terminal manager to interview with a hiring success rate
of about 75%
 Arranged accommodations for approved candidates for company orientation
 Key committee member in the re-organization of processing applications and issuing
clock numbers
 Complied the applicants paper work for their personal files
 Reviewed all past invoices according to company guide lines
 Contacted customers to resolve past due invoices with a success rate of 60%

Paige Personnel (Temp Agency)

Human Resources Assistant, June 2006 to September 2006

 In charge of data removal from past clients

 Maintenance of all current client’s files

First Transit

Manager Trainee; Manger of Special Projects, January 2003 to February 2006

 Project Manager and Board member for the 2004 Fall IPTA Conference and Vendor Expo
 Co-Project Manager for Employee Appreciation Day and Health Wellness actives
 Organized and Promoted City Link Transit Center Opening Ceremony
  Processed Applications for Bus Drivers: Data base entry, background/reference checks
and interviews
 Handled all insurance and dependent certification enrollment and tracking
 Handled the personal filing
 Intermediately managed weekly payroll
 Accounts Payable and Account Receivables
 Coordinated ADA Certifications for individuals with disabilities
 Customer Service Representative: switchboards; taking payments for bus passes and bill
payments.
 Received and Filed Complaints
 Assisted in labor negations preparations

Education

Bradley University in Peoria IL, May 2002

Bachelor of Science Degree in Business Management Administration: Human Resources

Educational Seminars

 FMLA Course by Council of Education (2005)

 Commuter Choice Course by National Transit Institute (2005)
 Supervisor Course by First Transit University (2005)

Computer Proficiencies

Microsoft Office Suite, Fleet Net, Lotus Notes, Rapid Hire, Basic AS400, Paratransit Software
(Midas and Route Match)