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TRƯỜNG ĐẠI HỌC DUY TÂN

KHOA NGOẠI NGỮ

BỘ MÔN: ANH VĂN KHÔNG CHUYÊN

BIÊN SOẠN: Th.S DƯ THỊ TRANG ANH

Th.S PHAN THỊ LỆ HUYỀN

GIÁO TRÌNH

SPEAKING – Level 2

ENG 169

LƯU HÀNH NỘI BỘ

Đà Nẵng, năm 2018


TABLE OF CONTENT
PART I: READ A TEXT ALOUD ......................................................................... 3
Lesson 1: Tips for improving reading a text aloud and practice ................................. 3
PART II: DESCRIBE A PICTURE ....................................................................... 8
Lesson 2: Some tips to improve picture description .................................................. 8
Lesson 3: Vocabulary and common expressions in picture description ...................... 13
Lesson 4: Practice about picture description
PART III: RESPOND TO QUESTIONS .............................................................. 22
Lesson 5: Some suggested guides to respond to questions with “ Who, What. Which” 22
Lesson 6: Some suggested guides to respond to questions with
“ Where, When, Why & How ..................................................................... 26
Lesson 7: Structuring your responses ........................................................................ 30
Lesson 8: Practice structuring your responses ........................................................... 36
PART IV: RESPOND TO QUESTIONS USING INFORMATION PROVIDED
………………………………………………………………………………………….38
Lesson 9: Common words & Expressions in some text types..................................... 38
Lesson 10: Structuring your responses – Tip 1 .......................................................... 43
Lesson 11: Structuring your responses – Tip 2 .......................................................... 48
Lesson 12: Practice ................................................................................................... 51
Lesson 13: Model Test 1 ........................................................................................... 56
Lesson 14: Model Test 2 ........................................................................................... 73

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LESSON 1: TIPS FOR IMPROVING READING A TEXT ALOUD AND PRACTICE

Targeted Skills

In order to do well on Questions 1 and 2, you must be able to:

• pronounce common words correctly.

• use correct intonation when reading sentences.

• use correct stress on syllables and words.

Things to Remember

1. Scan the entire text before reading so you have an idea of the content.

2. Read clearly and in a voice that can be easily heard.

3. Remember to pause for commas and periods.

4. Be sure to use intonation that matches the meaning of the sentences.

5. Be careful to pronounce the words correctly.

TIP 1 Practice correct pronunciation and learn to recognize “tricky” sounds.

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TASK 1: Read each word and focus on its consonant sound

TASK 2: Look at the words. How many syllables do you think each word has? Write
the number for your guess for each word in the first column

TIP 2 Learn stress in order to pronounce words correctly

• In nouns and adjectives with two syllables, the stress usually falls on the first syllable. For
verbs with two syllables, the stress usually falls on the second syllable

• For nouns that end in -ion, -sion, -tion, or -ic, the stress will be on the syllable right before
the suffix: nation, conversion, graduation.

• For verbs with -ize or -ate suffixes, the stress will be on the first syllable of a three-syllable
word or the second syllable of a four-syllable word: specialize, anticipate.

• For words ending with -cy,-ty, -phy, -gy, or -at, the stress will be on the third syllable from
the end: democracy, photography, university, geography, principle.

TASK: Read the sentences and notice the boldfaced words. Circle the boldfaced words
that are nouns, and underline the boldfaced words that are verbs.

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TIP 3 Use correct intonation for phrasing in statements.

• Statements typically have falling intonation, meaning the speaker’s voice lowers slightly at
the end of the sentence.

• Information questions usually start with the word Who,What, Where, When, Why, or How.
These types of questions have falling intonation at the end of the sentence.

• Yes-No questions usually start with some form of an auxiliary verb, such as do, have, can,
or be. These types of questions, including tag questions at the ends of sentences, have an up
intonation.

TASK : Mark the phrasing of each sentence with rising or falling intonation marks,
then read the whole sentence correctly

1. We will need ushers, ticket takers, and box office staff at the theater this weekend.

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2. At this time, there is no one available to take your call. Please leave a message after the
beep.

3. Our number is 202-555-4567. Please call if you have any problems.

4. Because the application forms were late, we’ll need to adjust the start date.

5. Please turn off all cell phones and pagers before the movie begins.

6. In conclusion, we’d like to thank all of our guests for their participation.

7. You will need to take warm clothing, an umbrella, hiking boots and a thermos flash.

8. There are a lot of processes associated with coffee production: picking, pulping, hulling,
peeling, milling and toasting.

9. Mountain climbing, a challenging sport, requires special training, and it empowers one with
courage, strength and optimism.

10. Ginger, which is grown in South America, Japan and tropical Asia, is a commonly used
spice in Australia. It has heart-shaped leaves and brownish purple flowers.

PRACTICE

Read the texts and pay special attention to the highlighted words and phrases.

These are stressed words and phrases or especially tricky words.

TEXT 1

Could we have your attention, please? We’d like to take this time to thank you for

attending this athletic banquet. This has been a fantastic year for our team and

our athletes. We now hold a new record for most wins in our states division. Your

support has allowed us to purchase new uniforms and a new scoreboard for our

field. To show our appreciation for the coaches, the staff, and our fans, wed like

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to invite you to view the new scoreboard, enjoy some refreshments, and meet the

team. Tets give a round of applause for the three candidates for player of the year.

Of all the locations we‘ve seen so far, I strongly advise that you select this sandwich shop
and convert it to your new Italian restaurant. The store has a friendly, comfortable, cozy
and welcoming atmosphere. The interior decorations are so spotlessly clean and elegant
that you might considering its priceless location right in the heart of downtown. Why don’t
we take a closer look at this immaculate store while we have lunch here? Let’s first find a
parking space.

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LESSON 2: SOME TIPS TO IMPROVE YOUR PICTURE DESCRIPTION

Targeted Skills

In Question 3, you should be able to:

• pronounce common words correctly.

• use correct stress on syllables and words.

• identify the important features of a photo.

• describe a photo using appropriate vocabulary.

• describe a photo using correct sentence structure

Things to Remember

1. First, scan the photo. What information will you need in your response?

Brainstorm quickly when you see the image.

2. Next, think about what you want to talk about and how you want to say it. You

have 30 seconds to prepare and 45 seconds to respond.

3. You will hear a beep signaling when to start. Begin your answer with a sentence

starter, such as This is a picture of……..; In this photograph , there are . . . ; In this picture, I
see . . . .; The picture shows that……..

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TIP 1 Be sure to use the correct noun or pronoun and the correct verb form. You can
organize your response by asking yourself: Who or what is the main subject in the photo? Be
sure to vary your response by using pronouns as well as different nouns to refer to the people
and things in the photo.

TIP 2 Use specific verb tenses and structures for basic descriptions. Make sure you are

comfortable with these tenses: simple present, simple past, and present and past continuous.
Also, make sure you can use There is/There are ....

TASK: Look at the picture and answer the questions

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TIP 3 Use adjectives to give more information about people and objects. Adjectives
describe nouns, and more than one adjective can be used with a noun. Strings of adjectives
follow a specific order in English. In normal speech, English speakers rarely use more than
two or three adjectives to describe a noun. This chart will help you figure out the correct
order, even if you use only two adjectives together.

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TIP 4 Use adverbs to give more information about verbs. Adverbs ending with -ly can
specify how something happens (quickly; slowly. Other adverbs are used to describe how
often something happens (sometimes, usually, frequently or the level of certainty someone
feels about something happening (probably, possibly, supposedly)

TASK : Circle the correct adverb in each sentence.

1. They are sitting ( quickly / quietly / sometimes) on a green blanket near the lake.

2. The man is ( probably / often / frequently) going to make a photocopy.

3. The customer is waiting ( usually / patiently / supposedly) to buy some fresh bread.

4. The man in the white shirt is from technology support. He’s working ( frequently / quickly /
usually) to fix the computer.

5. The baker has on a black cap that she ( probably / seldom / slowly) wears every day.

PRACTICE

TASK 1. Match sentences a – f to the pictures 1–4 they are describing.

a. He appears to be writing a report. ____

b. They look like they are leaning against a car. ____

c. I think the woman is the girl’s mother. ____

d. He looks like a dentist or a doctor maybe. ____

e. It seems like they are having a good time. ____

f. She seems to be pointing at something. ____

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TASK 2 . Match sentences a – e to the pictures 1–4 above

Underline the probability words.

a. He could be a scientist.

b. It’s probably a birthday party – they look like they’re playing a game.

c. They may be lost, so they’re looking at a map.

d. Perhaps they’ve made some homemade soup.

e. They might be playing a children's game.

Note: The adverbs ‘probably, perhaps, and maybe’ often come at the beginning of the
sentence.

TASK 3: Match the sentence beginnings 1–6 to the correct ending a–f to describe

picture 1 above
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1. This man is … ____ a. be lost.

2. They may have been … ____ b. stopped for a break.

3. Perhaps they are driving … ____ c. across the U.S.A. for a

vacation.

4. They might be trying … ____ d. probably the father.

5. Maybe they have … ____ e. driving a long way.

6. They could … ____ f. to find a motel.

TASK 4: Complete sentences 1–5 using the words a–e below to indicate that the
information is an estimation or guess. More than one answer may be possible.

1. The man looks ___________ 40 years old.

2. There are ___________ eight to ten kids in the picture.

3. Maybe it is ___________ stew.

4. I think they are playing a game, ___________ .

5. He looks ___________ confused.

a. around

b. about

c. a little

d. some kind of

e. or something

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LESSON 3: VOCABULARY AND COMMON EXPRESSIONS IN

PART II - PICTURE DESCRIPTION

A. DESCRIPTION OF A PLACE

Some structures can be used as examples:

- There are many boats at the pier.


- ( The pier is crowded with many boats)
- ( The pier is full with many boats)

Some expressions are normally used:

Feature, location Situation


- be displayed - be busy with
- be arranged
- be crowded with
- be sorted
- be set
- be packed with
- be put
- be left - be full of
- be tied
- be filled with
- be placed
- be located
- be parked
- be scattered

store

B. DESCRIPTION OF PEOPLE’ S APPEARANCE

The verb ‘be’ can be used for most descriptions.

Ex: He is handsome.

She is nervous.

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They are frustrated.

The buses are late.

Some structures can be used:

1. S + be + adj

EX: He’s good-looking and scular

2. S + have/has + adj + Noun

EX: She has long-black hair

3. Compound Adjs = Adj + N_ed

EX: - Jennifer is bronze-haired

- She is a blue-eyed girl

Hair ( Structure: S + have/has + adj + Noun)

- blond hair straight hair curly hair


- wavy hair pigtails ( tóc đuôi sam) a ponytail ( tóc kẹp đuôi ngựa)

Hair ( Structure: S + be + adj)

- bald brunet (tóc nâu) blond/ blonde (tóc vàng)

Figure

- tall short slim chubby (mập mạp)

Clothing

- jeans pants shorts turtleneck (áo cổ lọ)


- shirt skirt cardigan ( áo len dài tay có nút cài)
- coat sportswear sweater ( áo len dài tay trống cổ)
- swimsuit uniform short/ long sleeved shirt

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- dress blouse sleeveless dress ( áo đầm không tay)
- jacket pajamas track suit ( quần áo vận động viên)
- suit lab coat ( áo khoác mặc trong phòng thí nghiệm)
- vest ( áo ghi lê)

Jewelry

- ring cap earrings hat bracelet


- helmet necklace watch belt tie
- gloves scarf sandals boots sunglasses

C. DESCRIPTION OF PEOPLE’S FEELINGS

Words to describe feelings

Positive Negative

Proud Angry
Fun Frustrated
Cheerful Bad
Relieved Nervous
Relaxed Worried/ stressed
Happy Unhappy
Pleased Upset
In a good mood Impatient

Excited Disappointed

Optimistic Pessimistic

Comfortable Bored

Eager Embarrassed

Confident Unconfident

… …

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Structures can be used:

1. S + be + adj

EX: The girl is worried about her final test.

2. S + feel/ seem/look + adj

EX: - They seem excited at the football match.

- He feels disappointed with his scores.

- The woman looks happy with her children.

PRACTICE

TASK 1: Make at least 2 statements to describe the following pictures

1.

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2.

3.

4.

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5.

TASK 2: Describe people’s appearance in the following pictures:

1. 2.

3. 4.

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5. 6.

TASK 3: Match the pictures with appropriate words of feelings

angry bored disappointed embarrassed excited impatient


in a good mood nervous happy relaxed scared surprised worried

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LESSON 4: PRACTICE ABOUT PICTURE DESCRIPTION

TASK 1: Describe the pictures using Present Continuous tense

1. 2.

3. 4.

5 6

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TASK 2: Using the given words and structures below to describe a woman’s appearance
in four different styles

young matured heavy sophisticated natural tall pretty

elegant serious casual

TASK 3: Use the words to describe feelings to answer the questions below

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LESSON 5: SOME SUGGESTED GUIDES TO RESPOND TO QUESTIONS WITH

“ WHO, WHAT, WHICH”

A. WHO

B. WHAT

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C. WHICH

PRACTICE

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TASK 1: Fill in the gap with “ WHO, WHAT or WHICH” and then answer all of the
questions

1. …………….colour is your pencil case?

2. ……………. lives in your house?

3.……………. football club in the world do you like best?

4. …………….language do you prefer, English or French?

5. …………….teaches you English?

6. …………….hobbies does your best friend have?

7. ……………. subject do you like better, Art or Music?

8. ……………. gives you a birth?

9.…………….colour do you prefer, red or blue?

10. …………….time do you usually get up on Sundays?

11.……………. is the most intelligent in your class?

12.……………. did you go with last weekend?

13. …………….juice do you prefer, orange juice or apple juice?

14.……………. page are you on?

15.……………. writes Kieu story?

16. …………….kind of sports don’t you like?

17. ……………. subject do you like better, Maths or English?

18. …………….do you love most in your family?

19. …………….makes you happy?


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20. …………….department are you in, Construction or Information Technology?

TASK 2: Read each question and create a two-sentence answer that gives one piece of
supporting information and adds one detail. Use the vocabulary given.

Example: What kinds of movies do you like? [science-fiction films / interesting / Avatar]

I like science-fiction films because they’re so interesting. One of my favorites is Avatar.

1. What kind of music do you like? [rock / great lyrics / sing along]

2. What is your favorite place to go on vacation? [beach / Australia / swimming]

3. What is a popular place to meet friends in your neighborhood? (atmosphere / good food)/
(neighborhood cafe / great)

4. Who often gives you advice? [ mother/ understand/ respect]

5. What’s your favorite food? [ traditional food/ delicious/tasty]

6. What kind of person do you want to make friend with? [ honest/friendly/ believe/ share]

7. Who do you like going on vacation with? [ family/ being together/ happy]

8. What is the most important to you? [ health/ study/ do/ other things]

9. Which season of the year do you like best? [ summer/ holiday/ swimming]

10. What is your favorite type of weather? [ cool/ comfortable/ go out]

TASK 3: Use the cues to make questions and then give answers

1. What/ time/ you/ go/ bed?


……………………………………………………………………………………
2. What/ size/ T-shirt/ you/ wear?
……………………………………………………………………………………
3. Who/ you/ usually/ contact?
……………………………………………………………………………………

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4. Which/ floor/ bedroom/ on?
……………………………………………………………………………………
5. What/ sister/ do/ for a living?
……………………………………………………………………………………
6. Who/ teach/ you/English/ Speaking/ skill ?
……………………………………………………………………………………
7. What/ house/ look/ like?
……………………………………………………………………………………
8. What/ weather/ like/ Vietnam/ winter ?
……………………………………………………………………………………
9. What/ your/ character?
……………………………………………………………………………………
10. What/ favorite/ leisure/ activities?
……………………………………………………………………………………

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LESSON 6: SOME SUGGESTED GUIDES TO RESPOND TO QUESTIONS WITH

“ WHERE, WHEN, WHY & HOW”

A. WHERE

B. WHEN

C. WHY

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D. HOW

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PRACTICE

TASK 1: Complete the questions with the correct WH word

1. _________ do you live?


I live in Toronto.
2. _________ do you wake up?
I wake up at 7:30 am.
3. _________ is your brother?
He is great, thanks for asking.
4. _________ is this?
That's my electronic dictionary.
5. _________ do you take English class?
Because I want to improve my speaking.
6. _________ does your father work?
He works at the post office.
7. _________ do I cook rice?
You need to use a pot with water.
8. _________ is the party?
It is on Saturday night.
9. _________ are you sad?
Because my dog is sick.
10. _________ is the bank?
It is on 4th Avenue.

TASK 2: Answer each pair of questions

1. Do you often play sport? How often do you play it?


2. Do you like eating at home or eating out? Why?
3. Do you like reading books? How many books do you read a year?
4. Where do you study? Why do you choose your present university?
5. Do you like travelling? How do you like to go?
6. When is your birthday? What activities do you often have on your birthday?
7. Do you like surfing the Internet? How often do you use the Internet?
8. Do you love learning English? Why do you learn English?
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9. When do you feel happiest ? Why?
10. Do you like listening to music? How often do you listen to music?

TASK 3: Imagine that a European marketing firm is doing research in your country. You

have agreed to participate in a phone survey about how people spend their free time.

Question 4: What is your favorite thing to do when you have free time?

Question 5: How much free time do you have during the week, and where do you

spend your free time?

Question 6: How do you think the quality of your activities during your free time

could be improved?

TASK 4: Imagine that a marketing firm is doing research in your country. You have

agreed to participate in a survey about live music and concerts.

Question 4: What kinds of concerts or live music performances do you attend?

Question 5: How often do you listen to live music?

Question 6: Describe where you go to listen to live music and why you like it there.

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LESSON 7: STRUCTURING YOUR RESPONSES

Structuring your response correctly is important to your score. A good way to do this
is to follow a template, or a set of structured ideas. This will help you answer the question
completely and in a clear way. For Wh-questions, the following template can help you give a
clear and complete answer:

- Restate the question


- Give supporting information – idea 1
- Add details – detail 1
- Give supproting information – idea 2
- Add details – detail 2

Sample question 4&5: What’s your favorite place to buy clothing?

Sample response: My favorite place to buy clothing is Del’s Department Store. I like it
because prices are good and the selection is nice. Last year, I got the new winter coat for
only $30. I also like it because the clerks there are very friendly. They always say hello and
are really helpful.

For questions that ask for a description or opinion, the following template can help
you give a clear and complete answer

- Restate the topic with an opinion or a general description


- Give supporting information – idea 1
- Add details – detail 1
- Give supproting information – idea 2
- Add details – detail 2

Sample question 6: Describe your favorite restaurant.

Sample response: My favorite restaurant is really cosy and nice. It’s in an old building, so the
atmosphere is really ‘old-style’. The wall are made of brick, and the restaurant is lit with
candles. The restaurant serves excellent Italian food. The lasagna is my favorite.

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Remember to add more supporting information and details for Question 6 and for
questions with two parts.

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TASK 1

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TASK 2 : Rearrange the following sentences to have the correct order:

A. Explain the benefits of joining a fitness club.


a. And also, I was given useful advice from skilled trainers.
b. I believe joining a fitness center has some advantages.
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c. Because of these benefits, I think joining a fitness club is good.
d. Moreover, since there are many people in the club, it is a good chance to interact
with other people.
e. I am a member of my local fitness center and since I joined the club I became very
healthy, doing exercise on the regular basis.
f. The advice was on how to use all the equipment, how long I should exercise, and
what to eat.
B. What type of books do you avoid reading and why?
a. However, I have been studying English these days since many films are requesting
a high score in speaking and writing tests in English.
b. Therefore, I dislike reading books which are related to English tests.
c. And also, reading English books.
d. I don’t speak English fluently.
e. I’d rather enjoy reading English text books.

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LESSON 8: PRACTICE

TASK 1

Imagine that a Canadian marketing firm is doing research in your country. You have agreed
to participate in a telephone interview about job hunting.

Question4: Where do you work?

Question 5: How long have you been with your country?

Question 6: What kinds of factors do you consider when you choose a job?

TASK 2

Imagine that a Canadian marketing firm is doing research in your country. You have agreed
to participate in a telephone interview about restaurants.

Question4: How often do you eat at a fancy restaurant and when was the last time you ate at
one?

Question 5: How much you usually spend eating at a restaurant?

Question 6: What is your most memorable meal and why?

TASK 3

Imagine that a Canadian marketing firm is doing research in your country. You have agreed
to participate in a telephone interview about vacation.

Question 4: When was the last time you were on vacation?

Question 5: Do you usually travel alone or in a group?

Question 6: Describe the most amazing sight you’ve ever seen?

TASK 4

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Imagine that a US marketing firm is doing research in your country. You have agreed to
participate in a telephone interview about living arrangements.

Question 4: Where do you live now and how long have you been living there?

Question 5: What are the advantages of living in a city?

Question 6: Explain what you consider the most when you choose a place to live?

TASK 5: Practice with the following questions

1. Name as many kinds of entertainment as you can.


2. What do people do for entertainment in your country?
3. Who is the most popular entertainer in your country?
4. Are there lots of celebrities/famous people from your country?
5. What is your favorite kind of entertainment?
6. Do you have a favorite TV show?
7. Do you have a favorite movie?
8. Do you have a favorite sport?
9. Do you have a favorite musician or band?
10. Do you read for entertainment?
11. Describe a typical, fun weekend for you.
12. Can entertainment be educational?
13. What is your favorite game?
14. Do you think that actors make too much money?
15. Do you think that musicians make too much money?
16. Do you think that athletes make too much money?
17. Do you want to get into the entertainment industry?
18. Name the most famous person that you know personally.
19. Do you think that a kind of entertainment could be harmful or bad?
20. Do you think that people need entertainment?
21. What is your favorite kind of food?
22. What is your least favorite kind of food?
23. Is there a special kind of food in your country?
24. Are you a good cook?

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25. What is your favorite meal of the day?
26. Do you ever skip meals?
27. Do you eat in between meals?
28. What is your favorite drink?
29. Would you prefer coffee or tea?
30. Do you eat breakfast everyday?

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LESSON 9: COMMON WORDS AND EXPRESSIONS IN SOME TEXT TYPES

1. Job:

Representative
Chairman
President
Vice president
Manger
Director
Instructor

2. Department:

Human Resources
Sales
Engineering
Production
Accounting
Marketing
Finance
Training
Customer Service
3. Places:

Queensland University
Hover Medical School
Cornell University
Nova Plaza
Buffet Restaurant
Executive cafeteria
Renaissance Park Hotel
New York Suite

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Lobby
Boardroom
Exhibit hall
Grand ballroom
Seminar
Presentation
Annual symposium
Conference
Decision-making session
New employee orientation
Annual employee awards

II. Some common expressions:

`1. Time expressions:

Time How to read


9:00 a.m. At nine a.m
7:00 p.m At seven p.m
2:15 At two fifteen
At a quarter after two
At a quarter past two
4:30 At four thirty
At half past four
7:45 At seven forty-five
At a quarter to eight
At a quarter of eight
At a quarter before eight
2:30 – 4:30 Between two thirty and four thirty
Two thirty to four thirty
From two thirty to four thirty
Other common time In the morning, in the afternoon, in the evening,
expressions at noon, at night, at midnight
2. Money:
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Example How to read
$7.50 Seven dollars fifty cents
Seven dollars and fifty cents
100 One hundred
1,000 One thousand
10,000 Ten thousand
100,000 A hundred thousand
1,000,000 One million
3. Some number expressions:
- I usually take Asian Pacific Airline 743 to go to Hong Kong.
(Airline seven four three, not: sen hundred forty-three)
- I’m planning to take Spanish course 304 next quarter.
(course three-O-four, not: three hundred and four)
- It is sunny today and the temperature is 25oC
(twenty-five degree Celsius/ Centigrade)

- Press one, if you want to live a message


- Decimal number:
One and a/ one half
Two and one quarter
One and three quarters
One and two (over) thirds
One and seven elevenths
0.1 Zero point one
0.01 Zero point zero one
0.001 Zero point zero zero one
1.45 One point four five
23.57 Twenty-three point five seven

Task 1:.

Directions: In this part of the test, you will answer three questions based on the information

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provided. You will have 30 seconds to read the information before the questions begin. For
each question, begin responding immediately after you hear the question. No additional
preparation time is provided. You will have 15 seconds to respond to Questions 7 and 8 and
30 seconds to respond to Question 9.

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Question 7:
3. What is this advertisement for?

Question 8:
4. How much do the sunglasses cost?

Question 9:
5. Who cannot benefit from this special deal?
Task 2:

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Question 7: When will the sightseeing tour take place?
Question 8: Where will we eat lunch?
Question 9: Could you tell me how long will the tour last?

Task 3:

Question 7 (of 11)

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When will be the volunteers from the local Cancer Research Society collecting donations?

Question 8 (of 11)

Where will they be collecting the items at 2- 4 PM?

Question 9 (of 11)

What kind of items can each individual donate?

38
LESSON 10: STRUCTURING YOUR RESPONSES
(TIP 1)

39
40
Task 2
DIRECTION: This section of the test evaluates examinees' ability to form relevant and
complete responses based on the information provided (in addition to the skills found at
questions 1 - 6). Examinees will answer three questions based on information they are given
(2 short and 1 long summary type). Examinees have 15 seconds to answer questions 7 and 8
and 30 seconds to answer question 9.

Memorandum

To: Supervisors
From: Judy Linquiest, Human Resource Manager
Sub: Probation periods
As of January 1st all new employees will be subject to a 3 month probationary period.
Medical, holiday, and flextime benefits will not apply to new staff members until the full 3
months have expired. After the three months have been completed, please contact your
employees and inform them that their probationary period has ended. The HR department
will contact you by email 2 days in advance to remind you of the date. Thank you for your
cooperation.

Question 7:
1. What is the main purpose of this memo?
Question 8:
2. When does the change come into effect?
Question 9:
3. How will the HR department contact you?

Task 3:
ELECTROGOLD CORDLESS TELEPHONE
Style #32445-EG

Thank you for choosing the ElectroGold Cordless Telephone. Get ready to experience and
enjoy the telephone rated number one by Consumer Communications Report.

41
To get the most out of your telephone, please read through the manual to learn about the
dozens of new features included with your phone. These include a speakerphone in the
handset and the base, a spare battery, and a message display screen. Also included is a new
voice-mail indicator to alert you about new messages. Your new phone is also hearing-aid
compatible and comes with adjustable volume for the handset and base speakerphone.

If you are short on time, you can just look through the Quick Guide, which has easy-to-follow
picture guides of how to set up your phone and can help familiarize you with some of the
most basic functions. If you have any questions about how to use these features, you can
consult the Owner's Manual or just call our award-winning customer service representatives
toll-free at 1-800-ELECTRO (1-800-353-2970). We are available round- the-clock to help
you with any questions or concerns.

Question 7 (of 11)


What is the difference between the Quick Guide and the Owner's Manual?

Question 8 (of 11)

Who is most likely the reader of the instructions?

Question 9 (of 11)


What would a person who didn't have a lot of time most likely do?

42
43
LESSON 11: STRUCTURING YOUR RESPONSES

(TIP 2)

Example How to read


1987 In nineteen eight-seven

2000 In two thousand

2009 In two thousand (and) nine


March In March
Wednesday On Wednesday

44
March 2 On March the second

On the second of March

10:00 a.m. Nov.2, 2006

At ten a.m., November the second, two thousand and six


First (1st), second (2nd), third (3rd)
Fourth, fifth, sixth, ...twelfth, twentieth, one hundredth
Twenty first, twenty second,....

45
46
LESSON 12: PRACTICE

TASK 1: Read the following information and answer the questions:


Labor Management Seminar Agenda
October 18-20
Northeast Wellington Center, Warrenton, CA
8:00 a.m. Registration
8:30 a.m. Keynote Speaker
Malcolm Crane, Director, Office of Labor
9:00 a.m. Presentation 1: Labor Training
Sarah Bikson, Queensland State University
Presentation 2: Labor and Economics
Andy Morison, over Medical School
Brian Crane, Cornell University
11:00 a.m. Coffee Break
11:30 a.m. Presentation 3: Labor Environment
Pete Ducrane, Labor Committee
12:00 p.m. Lunch (Cafeteria)
1:00 p.m. Assessing Employee Performance
Fred Tobin, Director, Workforce Foundation
2:00 p.m. Closing Sessions
Note: Business Casual

Narration Hello, I’m planning on attending the upcoming seminar, but I don’t
have much information on the details. I was wondering if you could answer
some questions for me.

Question 7: When does the seminar take place and who is the keynote speaker?
Question 8: Is there a break after lunch?
Question 9: I’ve heard there will be several presentations. Could you tell me more
about that?

TASK 2: Read the following information and answer the questions below
47
Netsco Annual Smposium
Tuesday, June 10
Grand Park Hotel
Time Event
9:00 a.m. Registration with tea and coffee
10:00 a.m. Opening Address by Mark Adamson, CEO
10:20 a.m. Reports from various departments
Overseas Annual Sales Report: Mathew Stanley, Sales
Department
New Market Trends: Alison Becker, Management Support
Effective Global Trade: Graham Tesky, Planning Team
12:00 p.m Lunch (buffet restaurant)
1:30 p.m. Advanced Services: James Baser, Human Resources Department
2:30 p.m. Coffee Break
3:00 p.m Video: Effective Management
4:00 p.m. Closing Remarks by Steve Anderson, Vice President

Narration: Hello, my name is Nigel Health and I work in the Public Relations
Department. Unfortunately, I lost Netsco’s annual symposium agenda so I’d like to
ask you some questions.

Question 7: What’s the date of the annual symposium?


Question 8: James Basher is going to talk about effective management, right?
Question 9: I’ve heard there will be a lot of reports presented from various
departments on that day. So could you tell me about them in more detail?

TASK 3: Read the following information and answer the questions below

NEO-Tech Co.
264 Kensington St., Boston
Tel: (617) 455-6381 Fax: (617) 455-6391

48
Itinerary for Mr. Larry Goldberg visiting Neo-Tech Co.
Wednesday, August 21
8:15 a.m. Arrive at Nova Plaza, Boston
9:00 a.m. Welcome meeting attended by senior managers and staff,
Neo-Tech Co.
10:00 a.m. Discussion of client needs, Neo-Tech Co.
11:00 a.m Brunch in company’s executive cafeteria
1:00 p.m. Tour of Maimi textile factory
3:00-3:30 p.m. Refreshments
:00 p.m. Return to hotel
Thursday, August 22

9:00 a.m. Pick-up at hotel


10:00 a.m. Arrive at the airport and depart for Seattle at 11:00 a.m.

Narration: Hello, this is Larry Goldberg. I forgot to bring my itinerary for


the business trip to Neo-Tech. Can you answer some questions for me?

Question 7: Where do I stay during my trip?


Question 8: What time am I going to be picked up at the hotel on Thursday,
and when is the flight to Seattle scheduled to leave?
Question 9: Please tell me the rest of the day’s program after the meeting?

TASK 4: Read the following information and answer the questions below

Summer Special Package Tour


Sunshine Travel Agency
802 North Grason Lane, San Polo, AZ 85549
Tel. (602) 555-3535
*Admission fee is not included
*Package price includes: 01) Airfare 04) Transportation
02) Accommodation 05) All taxes

49
03) Daily breakfast
Name of Package* Price Features
Memories of Paris 2 nights/ $2500 Museum*
Eiffel Towel*
Free Cruise on the Seine River
Amazing Thailand 1 night/ $950 Mini Siam*
Night Safari*
Night Market
Adventure Canada 2 nights/ $2300 Niagara Parkway
Calgary Sightseeing
Dinner at the CN Tower

Narration: Hello, I’m looking for a package tour and I’d like to ask a few questions
to know what my options are

Question 7: What are your lowest priced tour package and how much does it cost?
Question 8: What about admission fees? Are they all included in all of the package
prices?
Question 9: Can you tell me in detail what is included in the package price?

TASK 5: Read the following information and answer the questions below

Alternative Energy Conference


18 August
Southern ATTI Building
9:00 a.m – 10:30 a.m Opening Ceremony and Keynote Speech
David Edmonds, St. MKT Business Association
10:30 a.m – 1:00 p.m Video Presentation, Future Energy
Steve Vander, State Electric Company
1:00 – 2:00 p.m Lunch*
2:00p.m – 4:00 p.m Environment and Social Impact Assessment by
Prof. Jonathan Lee, Queensland University

50
4:00 p.m – 4:30 p.m Afternoon Break
4:30 p.m – 6:00 p.m Decision-Making Session
By Rachel Riverside, Development Board

*Lunch will not be provided for free, but is available at the cafeteria.

Narration: Hello, I’m attending the conference tomorrow but don’t yet have the
agenda. I was wondering if you could answer some questions for me.

Question 7: Could you tell me what time the conference starts and who the keynote
speaker is?
Question 8: Since it a daylong conference, I guess you’re providing lunch. Am I
right?
Question 9: I may only be available after 2 p.m. Could you give me the information
about activities after 2 p.m.?

51
LESSON 13: MODEL TEST 1

TICKET 1

PART I : Responding to the following two questions (1 mark/correct answer)

Directions: In this part of the test, you will answer two questions about daily activities or personal
information. For each question, begin responding immediately after the question has finished. No
preparation time is provided. You will have 15 seconds to respond to each question.

PART II: Read a text aloud (2 marks)

Quitting your job in these tough economic times is either brave or foolish, or perhaps both. But they do say that
fortune favors the bold, and sometimes your best choice is to leave behind what to keep our options open, so we
don't quit a job until we find another. But often it is only when we burn our bridges behind us that we are forced
to look for something new.
Preparation Time = 30 seconds

PART III: Describing a picture (3 marks)

Directions: In this part of the test, you will describe a picture in as much detail as you can. You will then
have 30 seconds to prepare your response. Then you will have 45 seconds to speak about the picture.

52
PART IV: Responding to the questions using information provided (3 marks)

Directions: In this part of the test, you will answer two questions based on the information provided. You
will have 30 seconds to read the information before the questions begin. For each question, begin
responding immediately after you hear the question. You will have 15 seconds to respond to each
question.

You are invited to the grand opening celebration of Honest Angie’s


Furniture on February 1. Bring this invitation for a special preview of our
wide variety of home and office furniture, from traditional handcrafted
cabinets to contemporary computer desks. The event will be held from 6:30
p.m. to 9:00 p.m. for invited guests only. As a special gift to our valued
customers, Honest Angie’s is extending a 20 percent discount on any
purchases made at the party. Please RSVP in advance.

53
TICKET 2

PART I : Responding to the following two questions (1 mark/correct answer)

Directions: In this part of the test, you will answer two questions about daily activities or personal
information. For each question, begin responding immediately after the question has finished. No
preparation time is provided. You will have 15 seconds to respond to each question.

PART II: Read a text aloud (2 marks)

The falls are beautiful all year, but they are smaller during the dry season. During the rainy season, the
Monsoon, heavy rains replace the waters. The falls are restored and flow in huge bursts of water. Many people
visit then.

Preparation Time = 30 seconds

PART III: Describing a picture (3 marks)

Directions: In this part of the test, you will describe a picture in as much detail as you can. You will then
have 30 seconds to prepare your response. Then you will have 45 seconds to speak about the picture.

54
PART IV: Responding to the questions using information provided (3 marks)

Directions: In this part of the test, you will answer two questions based on the information provided. You
will have 30 seconds to read the information before the questions begin. For each question, begin
responding immediately after you hear the question. You will have 15 seconds to respond to each
question.

55
Office Experts

200 Front Toronto, ON, M5J 1E3

(555) 458-1622

Invoice Number: 1123461

Invoice Date: January 25

Shipped: January 23

Amount Due by: January 30

Bill to: Ship to:

Customer Number: 52341 Brian Dennis

Mack Publications Vega Solutions Co.

25 Richmond St. 12 King St.

Toronto, ON, M5C 1N2 Toronto, ON, M5H 1A1

Item # Description Quantit Price Total


y
20012 EZ LCD screen 2 $149.00 $298.00
21123 Overhead projector 1 $474.99 $474.99
42111 Box of pens (12 pcs 5 $15.00 $75.00
included)
Subtotal $847.00

Sales Tax (8%) $67.84

Total Amount Due $915.83


* The speakerphone you ordered is on back order. It will be sent out on January 27.

* Make all checks payable to Office Experts and send payment to the address above.

56
TICKET 3

PART I : Responding to the following two questions (1 mark/correct answer)

Directions: In this part of the test, you will answer two questions about daily activities or personal
information. For each question, begin responding immediately after the question has finished. No
preparation time is provided. You will have 15 seconds to respond to each question.

PART II: Read a text aloud (2 marks)

There is more rain and greenery here. Today they visit a place called The Elephant Falls. The mother of the
family proposed that they come here. She only had to show them a few pictures to persuade everyone. It's a
beautiful place.
Preparation Time = 30 seconds

PART III: Describing a picture (3 marks)

Directions: In this part of the test, you will describe a picture in as much detail as you can. You will then
have 30 seconds to prepare your response. Then you will have 45 seconds to speak about the picture.

57
PART IV: Responding to the questions using information provided (3 marks)

Directions: In this part of the test, you will answer two questions based on the information provided. You
will have 30 seconds to read the information before the questions begin. For each question, begin
responding immediately after you hear the question. You will have 15 seconds to respond to each
question.

TICKET 4

PART I : Responding to the following two questions (1 mark/correct answer)

Directions: In this part of the test, you will answer two questions about daily activities or personal
information. For each question, begin responding immediately after the question has finished. No
preparation time is provided. You will have 15 seconds to respond to each question.

58
PART II: Read a text aloud (2 marks)

In this area, farmers still use the "shifting cultivation" method. This is the method of burning a field about every
ten years because this process causes the soil to gain important nutrients. Shifting cultivation can backfire when
people are under stress and burn the field too often.
Cultivation [kʌlti'vei∫n ]

Nutrient ['nju:triənt]

Preparation Time = 30 seconds

PART III: Describing a picture (3 marks)

Directions: In this part of the test, you will describe a picture in as much detail as you can. You will then
have 30 seconds to prepare your response. Then you will have 45 seconds to speak about the picture.

PART IV: Responding to the questions using information provided (3 marks)

Directions: In this part of the test, you will answer two questions based on the information provided. You
will have 30 seconds to read the information before the questions begin. For each question, begin
responding immediately after you hear the question. You will have 15 seconds to respond to each
question.

59
Career.com -- Job Profile

Job: Architect (entry level)

Duties associated with this job include: Data compilation, design computation, and elementary
architectural assignments.

Possible duties: Estimate and plan preparation or structure inspection.

Requirements: Bachelor's degree in architecture. No professional experience required.

Base salary range: $30,000 to $50,000 a year.

TICKET 5

PART I : Responding to the following two questions (1 mark/correct answer)

Directions: In this part of the test, you will answer two questions about daily activities or personal
information. For each question, begin responding immediately after the question has finished. No
preparation time is provided. You will have 15 seconds to respond to each question.

PART II: Read a text aloud (2 marks)

The weather in this area seems ideal for farming. There is a rainy season and also a dry season which is
actually so dry that fires burn in the forests and next to towns. Because the people allow these fires to burn, the
vegetation remains under control.

60
Vegetation [,vedʒi'tei∫n]

Preparation Time = 30 seconds

PART III: Describing a picture (3 marks)

Directions: In this part of the test, you will describe a picture in as much detail as you can. You will then
have 30 seconds to prepare your response. Then you will have 45 seconds to speak about the picture.

PART IV: Responding to the questions using information provided (3 marks)

Directions: In this part of the test, you will answer two questions based on the information provided. You
will have 30 seconds to read the information before the questions begin. For each question, begin
responding immediately after you hear the question. You will have 15 seconds to respond to each
question.

The goal of Wellness Hotel is to make our facilities the most


respected and popular in Thailand. Please help us to do this by filling
out this questionnaire.

Excellent Fair Poor


Helpfulness of staff √61
Condition of rooms √
Quality of food √
62
TICKET 6

PART I : Responding to the following two questions (1 mark/correct answer)

Directions: In this part of the test, you will answer two questions about daily activities or personal
information. For each question, begin responding immediately after the question has finished. No
preparation time is provided. You will have 15 seconds to respond to each question.

PART II: Read a text aloud (2 marks)

This part of India has a 4 season climate: there is a dry season (spring), a rainy season (summer), a moderate
season (fall), and a cold season (winter). In this area, the weather is not too bad at any time of year. During the
cold season, the temperature does not get very low.

Preparation Time = 30 seconds

PART III: Describing a picture (3 marks)

Directions: In this part of the test, you will describe a picture in as much detail as you can. You will then
have 30 seconds to prepare your response. Then you will have 45 seconds to speak about the picture.

63
PART IV: Responding to the questions using information provided (3 marks)

Directions: In this part of the test, you will answer two questions based on the information provided. You
will have 30 seconds to read the information before the questions begin. For each question, begin
responding immediately after you hear the question. You will have 15 seconds to respond to each
question.

HSGA Communication Survey

Services

* Installation

Excellent Goo Poor


d
Ease of rescheduling installation time √ √
Preparedness of staff (equipment and
materials)

* Problems

Excellent Goo Poor


d
Satisfaction with the problem’s resolution √
Timeliness of response to a complaint √

* Overall Satisfaction

Excellent Goo Poor


d

64
TICKET 7

PART I : Responding to the following two questions (1 mark/correct answer)

Directions: In this part of the test, you will answer two questions about daily activities or personal
information. For each question, begin responding immediately after the question has finished. No
preparation time is provided. You will have 15 seconds to respond to each question.

PART II: Read a text aloud (2 marks)

People have to go to work anyway and run from their cars to their buildings. That is very annoying. The roads
often become torn up because of the heavy rains. When people sleep at night, they hear the rain's steady patter
on the roof. Many people who grow up here believe that this sound is comforting.
Preparation Time = 30 seconds

PART III: Describing a picture (3 marks)

Directions: In this part of the test, you will describe a picture in as much detail as you can. You will then
have 30 seconds to prepare your response. Then you will have 45 seconds to speak about the picture.

65
PART IV: Responding to the questions using information provided (3 marks)

Directions: In this part of the test, you will answer two questions based on the information provided. You
will have 30 seconds to read the information before the questions begin. For each question, begin
responding immediately after you hear the question. You will have 15 seconds to respond to each
question.

Belhaven is pleased to provide on-site classes from Harvey University for our
staff, Until now, our company has supported staff who take courses on the
university campus. However, management believes that it wilt be more
beneficial to bring the classes to the company, This will save time by reducing
unnecessary commuting. Half of the enrollment fee will be paid by the
company, and a university credit will be given upon completion of each course.

Class Time Classroom

Introduction to Accounting Mon, Fri 6:00 p.m. - 8:00 p.m. Room 202

66
TICKET 8

PART I : Responding to the following two questions (1 mark/correct answer)

Directions: In this part of the test, you will answer two questions about daily activities or personal
information. For each question, begin responding immediately after the question has finished. No
preparation time is provided. You will have 15 seconds to respond to each question.

PART II: Read a text aloud (2 marks)

Heavy rain can make leaks in the roof. Sometimes trees drip water onto the roof. Leaks are not good for the
ceiling or floor. If water leaks through electrical things, it is dangerous. You can get electric shock with water and
electricity.

Preparation Time = 30 seconds

PART III: Describing a picture (3 marks)

Directions: In this part of the test, you will describe a picture in as much detail as you can. You will then
have 30 seconds to prepare your response. Then you will have 45 seconds to speak about the picture.

67
PART IV: Responding to the questions using information provided (3 marks)

Directions: In this part of the test, you will answer two questions based on the information provided. You
will have 30 seconds to read the information before the questions begin. For each question, begin
responding immediately after you hear the question. You will have 15 seconds to respond to each
question.

68
TICKET 9

PART I : Responding to the following two questions (1 mark/correct answer)

Directions: In this part of the test, you will answer two questions about daily activities or personal
information. For each question, begin responding immediately after the question has finished. No
preparation time is provided. You will have 15 seconds to respond to each question.

PART II: Read a text aloud (2 marks)

Fixing things in a house can be difficult. You see water in the sink draining slowly. Then you have to
fix the drain. Something thick and rigid is inside the pipes. Pipes can be delicate. You have to fix
leaks carefully.

Preparation Time = 30 seconds

PART III: Describing a picture (3 marks)

Directions: In this part of the test, you will describe a picture in as much detail as you can. You will then
have 30 seconds to prepare your response. Then you will have 45 seconds to speak about the picture.

69
PART IV: Responding to the questions using information provided (3 marks)

Directions: In this part of the test, you will answer two questions based on the information provided. You
will have 30 seconds to read the information before the questions begin. For each question, begin
responding immediately after you hear the question. You will have 15 seconds to respond to each
question.

70
TICKET 10

PART I : Responding to the following two questions (1 mark/correct answer)

Directions: In this part of the test, you will answer two questions about daily activities or personal
information. For each question, begin responding immediately after the question has finished. No
preparation time is provided. You will have 15 seconds to respond to each question.

PART II: Read a text aloud (2 marks)

As everyone knows, turtles have a unique method of escaping from predators. They hide their head and legs
inside their shell. Perhaps some predators wonder if the turtle has become a rock. This method allows them to
move slowly without being at too much risk.
Unique [ju:'ni:k] Predator ['predətə(r)]
71
Preparation Time = 30 seconds

PART III: Describing a picture (3 marks)

Directions: In this part of the test, you will describe a picture in as much detail as you can. You will then
have 30 seconds to prepare your response. Then you will have 45 seconds to speak about the picture.

PART IV: Responding to the questions using information provided (3 marks)

Directions: In this part of the test, you will answer two questions based on the information provided. You
will have 30 seconds to read the information before the questions begin. For each question, begin
responding immediately after you hear the question. You will have 15 seconds to respond to each
question.

72
73
LESSON 14: MODEL TEST 2

TICKET 1

PART I : Responding to the following two questions (1 mark/correct answer)

Directions: In this part of the test, you will answer two questions about daily activities or
personal information. For each question, begin responding immediately after the question has
finished. No preparation time is provided. You will have 15 seconds to respond to each
question.

PART II: Read a text aloud (2 marks)

We are having a sale on specialty coffee. Today only you can get two pounds of coffee for the price
of one. All of our South American and Central American blends are on sale. Our coffee is available
whole bean or ground. Coffee is located on aisle five next to the produce section.
Specialty /ˈspeʃəti / Central /ˈsen.trəl/

Preparation Time = 30 seconds

Assessment criteria: content, fluency, intonation, stress, final sound

PART III: Describing a picture (3 marks)

Directions: In this part of the test, you will describe a picture in as much detail as you can.
You will then have 30 seconds to prepare your response. Then you will have 45 seconds to
speak about the picture.

74
Assessment criteria: content , fluency, intonation, stress, final sound

PART IV: Responding to the questions using information provided (3 marks)

Directions: In this part of the test, you will answer two questions based on the information
provided. You will have 30 seconds to read the information before the questions begin. For
each question, begin responding immediately after you hear the question. You will have 15
seconds to respond to each question.

75
76
TICKET 2

PART I : Responding to the following two questions (1 mark/correct answer)

Directions: In this part of the test, you will answer two questions about daily activities or
personal information. For each question, begin responding immediately after the question has
finished. No preparation time is provided. You will have 15 seconds to respond to each
question.

PART II: Read a text aloud (2 marks)

When you get your test, please write your name at the top. Write your name in capital letters before
you do anything else. Be sure to read the directions carefully before you answer the questions. Make
sure you mark your answers on the answer sheet. If you don’t have a pencil, let me know.
Capital /ˈkæpɪtə l/ Direction /d ɪˈrekʃən/

Preparation Time = 30 seconds

Assessment criteria: content, fluency, intonation, stress, final sound

PART III: Describing a picture (3 marks)

Directions: In this part of the test, you will describe a picture in as much detail as you can.
You will then have 30 seconds to prepare your response. Then you will have 45 seconds to
speak about the picture.

Assessment criteria: content , fluency, intonation, stress, final sound


77
78
PART IV: Responding to the questions using information provided (3 marks)

Directions: In this part of the test, you will answer two questions based on the information
provided. You will have 30 seconds to read the information before the questions begin. For
each question, begin responding immediately after you hear the question. You will have 15
seconds to respond to each question.

79
TICKET 3

PART I : Responding to the following two questions (1 mark/correct answer)

Directions: In this part of the test, you will answer two questions about daily activities or
personal information. For each question, begin responding immediately after the question has
finished. No preparation time is provided. You will have 15 seconds to respond to each
question.

PART II: Read a text aloud (2 marks)

When entering the building, please sign in at the desk and get a visitor’s pass. Do not lose this pass.
You will need to wear it at all times when you are in the building. Then wait for an escort to
accompany you to your destination.
Visitor /ˈvɪz.ɪ.tə r/ Lose /luːz/ Escort /ɪˈskɔːt/ Accompany
/əˈkʌm.pə.ni/

Preparation Time = 30 seconds

Assessment criteria: content, fluency, intonation, stress, final sound

PART III: Describing a picture (3 marks)

Directions: In this part of the test, you will describe a picture in as much detail as you can.
You will then have 30 seconds to prepare your response. Then you will have 45 seconds to
speak about the picture.

80
Assessment criteria: content , fluency, intonation, stress, final sound

81
PART IV: Responding to the questions using information provided (3 marks)

Directions: In this part of the test, you will answer two questions based on the information
provided. You will have 30 seconds to read the information before the questions begin. For
each question, begin responding immediately after you hear the question. You will have 15
seconds to respond to each question.

82
TICKET 4

PART I : Responding to the following two questions (1 mark/correct answer)

Directions: In this part of the test, you will answer two questions about daily activities or
personal information. For each question, begin responding immediately after the question has
finished. No preparation time is provided. You will have 15 seconds to respond to each
question.

PART II: Read a text aloud (2 marks)

Thank you for calling the city hotline, your information source for all city events. For theater
schedules and ticket orders, press one. For museum information, including information on special
exhibits, the lecture series at the art museum, and the foreign film series at the history museum, press
two.
Information /ˌɪn.fəˈmeɪʃ n/ Foreign /ˈfɒr.ən/

Preparation Time = 30 seconds

Assessment criteria: content, fluency, intonation, stress, final sound

PART III: Describing a picture (3 marks)

Directions: In this part of the test, you will describe a picture in as much detail as you can.
You will then have 30 seconds to prepare your response. Then you will have 45 seconds to
speak about the picture.

83
Assessment criteria: content , fluency, intonation, stress, final sound

PART IV: Responding to the questions using information provided (3 marks)

Directions: In this part of the test, you will answer two questions based on the information
provided. You will have 30 seconds to read the information before the questions begin. For
each question, begin responding immediately after you hear the question. You will have 15
seconds to respond to each question.

TICKET 5

PART I : Responding to the following two questions (1 mark/correct answer)

Directions: In this part of the test, you will answer two questions about daily activities or
personal information. For each question, begin responding immediately after the question has
finished. No preparation time is provided. You will have 15 seconds to respond to each
question.

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PART II: Read a text aloud (2 marks)

Remind the passengers that we will be landing shortly. Check to make sure all seat belts are fastened
and ask the passengers to turn off all cell phones and recording devices. Find out if there is anyone
with small children requiring extra assistance or if anyone needs help getting to a connecting flight.
Passenger /ˈpæsnədʒə r / Fasten /ˈfɑː.s ə n/ Recording /rɪˈkɔː.dɪŋ/

Preparation Time = 30 seconds

Assessment criteria: content, fluency, intonation, stress, final sound

PART III: Describing a picture (3 marks)

Directions: In this part of the test, you will describe a picture in as much detail as you can.
You will then have 30 seconds to prepare your response. Then you will have 45 seconds to
speak about the picture.

Assessment criteria: content , fluency, intonation, stress, final sound

PART IV: Responding to the questions using information provided (3 marks)

Directions: In this part of the test, you will answer two questions based on the information
provided. You will have 30 seconds to read the information before the questions begin. For
each question, begin responding immediately after you hear the question. You will have 15
seconds to respond to each question.

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TICKET 6

PART I : Responding to the following two questions (1 mark/correct answer)

Directions: In this part of the test, you will answer two questions about daily activities or
personal information. For each question, begin responding immediately after the question has
finished. No preparation time is provided. You will have 15 seconds to respond to each
question.

PART II: Read a text aloud (2 marks)

All of you need to be aware of our return policy. Please don’t accept any returns from customers
without a dated receipt. Also make sure all returned items are in good condition before accepting
them. Check the items carefully as we have had problems in the past with customers returning
damaged goods.
Return /rɪˈtɜːn/ Receipt /rɪˈsiːt/ Item /ˈaɪ.təm/

Preparation Time = 30 seconds

Assessment criteria: content, fluency, intonation, stress, final sound

PART III: Describing a picture (3 marks)

Directions: In this part of the test, you will describe a picture in as much detail as you can.
You will then have 30 seconds to prepare your response. Then you will have 45 seconds to
speak about the picture.

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Assessment criteria: content , fluency, intonation, stress, final sound

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PART IV: Responding to the questions using information provided (3 marks)

Directions: In this part of the test, you will answer two questions based on the information
provided. You will have 30 seconds to read the information before the questions begin. For
each question, begin responding immediately after you hear the question. You will have 15
seconds to respond to each question.

TICKET 7

PART I : Responding to the following two questions (1 mark/correct answer)

Directions: In this part of the test, you will answer two questions about daily activities or
personal information. For each question, begin responding immediately after the question has
finished. No preparation time is provided. You will have 15 seconds to respond to each
question.

Suggested questions:

Question 1: Where do you study? What are you studying?

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Question 2: Why do you choose that subject?

PART II: Read a text aloud (2 marks)

I’m happy to introduce Mrs. Jackson, who has just joined our staff as the new manager’s assistant. I
ask all staff members to please help her out during her first few days here, as she learns our office
routines. I know you are all ready to help her feel welcome to our office and I appreciate your
cooperation in this matter.
Introduce /ˌɪn.trəˈdjuːs/ Assistant /əˈsɪs.t ə nt/ Routine /ruːˈtiːn/

Preparation Time = 30 seconds

Assessment criteria: content, fluency, intonation, stress, final sound

PART III: Describing a picture (3 marks)

Directions: In this part of the test, you will describe a picture in as much detail as you can.
You will then have 30 seconds to prepare your response. Then you will have 45 seconds to
speak about the picture.

Assessment criteria: content , fluency, intonation, stress, final sound

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PART IV: Responding to the questions using information provided (3 marks)

Directions: In this part of the test, you will answer two questions based on the information
provided. You will have 30 seconds to read the information before the questions begin. For
each question, begin responding immediately after you hear the question. You will have 15
seconds to respond to each question.

TICKET 8

PART I : Responding to the following two questions (1 mark/correct answer)

Directions: In this part of the test, you will answer two questions about daily activities or
personal information. For each question, begin responding immediately after the question has
finished. No preparation time is provided. You will have 15 seconds to respond to each
question.

PART II: Read a text aloud (2 marks)

Attention staff. The fire alarm system is being tested this morning. You may hear the alarm go off

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several times in the course of the morning. When you hear the alarm, please remain calm. There is no
need to leave the building or to avoid using the elevator. Just continue with your usual routine.
Attention /əˈten. t  ʃ ə n/ Alarm /əˈlɑːm/ Remain /rɪˈmeɪn/

Preparation Time = 30 seconds

Assessment criteria: content, fluency, intonation, stress, final sound

PART III: Describing a picture (3 marks)

Directions: In this part of the test, you will describe a picture in as much detail as you can.
You will then have 30 seconds to prepare your response. Then you will have 45 seconds to
speak about the picture.

Assessment criteria: content , fluency, intonation, stress, final sound

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PART IV: Responding to the questions using information provided (3 marks)

Directions: In this part of the test, you will answer two questions based on the information
provided. You will have 30 seconds to read the information before the questions begin. For
each question, begin responding immediately after you hear the question. You will have 15
seconds to respond to each question.

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TICKET 9

PART I : Responding to the following two questions (1 mark/correct answer)

Directions: In this part of the test, you will answer two questions about daily activities or
personal information. For each question, begin responding immediately after the question has
finished. No preparation time is provided. You will have 15 seconds to respond to each
question.

PART II: Read a text aloud (2 marks)

May I have your attention, please? We will be closing in a few minutes. Please bring the books you
wish to borrow to the checkout desk now. Remember, all the books checked out today are due back
on April 15th. There is a late fee of twenty-five cents a day, but you can renew your books before their
due date by calling 555-0923.
Attention /əˈten. t  ʃ ə n/ Due /djuː/

Preparation Time = 30 seconds

Assessment criteria: content, fluency, intonation, stress, final sound

PART III: Describing a picture (3 marks)

Directions: In this part of the test, you will describe a picture in as much detail as you can.
You will then have 30 seconds to prepare your response. Then you will have 45 seconds to
speak about the picture.

Assessment criteria: content , fluency, intonation, stress, final sound


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PART IV: Responding to the questions using information provided (3 marks)

Directions: In this part of the test, you will answer two questions based on the information
provided. You will have 30 seconds to read the information before the questions begin. For
each question, begin responding immediately after you hear the question. You will have 15
seconds to respond to each question.

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TICKET 10

PART I : Responding to the following two questions (1 mark/correct answer)

Directions: In this part of the test, you will answer two questions about daily activities or
personal information. For each question, begin responding immediately after the question has
finished. No preparation time is provided. You will have 15 seconds to respond to each
question.

PART II: Read a text aloud (2 marks)

All members of the soccer team are reminded that the bus to the out-of-town game will leave from the
front of the school at 3:15. Please be on the bus and ready to go by then. The computer club will meet
in the auditorium today and the Spanish Club will meet in the cafeteria.
Remind /rɪˈmaɪnd/ Auditorium /ˌɔː.dɪˈtɔː.ri.əm/ Cafeteria/ˌkæf.əˈtɪə.ri.ə/

Preparation Time = 30 seconds

Assessment criteria: content, fluency, intonation, stress, final sound

PART III: Describing a picture (3 marks)

Directions: In this part of the test, you will describe a picture in as much detail as you can.
You will then have 30 seconds to prepare your response. Then you will have 45 seconds to
speak about the picture.

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Assessment criteria: content , fluency, intonation, stress, final sound

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PART IV: Responding to the questions using information provided (3 marks)

Directions: In this part of the test, you will answer two questions based on the information
provided. You will have 30 seconds to read the information before the questions begin. For
each question, begin responding immediately after you hear the question. You will have 15
seconds to respond to each question.

Korea small business

Association Seminar
Date: Wednesday March 27th

Location: COEX, Hall D

Time Discussion Lecturer

9:00 - 10:30 Relationship building Samuel Kim

10:45 - 12:30 Product life cycle management Nolan Jensen

12:30 - 2:00 Catered lunch

2:00 - 3:45 Using social networking services Damian Poi


Lunch ticket will be provided at the information desk when you register.

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REFERENCES

1. New TOEIC – Speaking Coach, San Francisco Education Consulting, 2012


2. Grant Trew, Tactics for TOEIC– SPEAKING, Oxford -University Press, 2011
3. Sarah Cunningham, Peter Moor, New Cutting Edge, 2005
4. Collins, Skills for the Toeic Test-Speaking and Writing, , NXB Tổng hợp
TP.HCM - Nhân Trí Việt, 2013
5. Bruce Rogers, Complete Guide to the Toeic Test, 1997

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