LESSON 9 + 10

GIVING DIRECTIONS +
INQUIRIES
(120 minutes)

Author: TRẦN THỊ THÚY NGÂN, M.A.

Email: thuynganav1979@gmail.com
 LESSON 9
GIVING DIRECTIONS

Time allotted: 60 minutes

Author: Võ Thị Phương Thảo, M.A.

 WATCH A CLIP

 https://www.youtube.com/watch?v=Ot-u
vhjmelg
AIMS:
Help students learn how to give directions to a certain place.
Could you please tell me the way to the nearest school?
ASKING FOR DIRECTIONS
From: Dan Jack
To: Michael Kose
Subject: Plans
Sent: September 10, 11:18 a.m.
 
Hi, Michael.
I wanted to let you know that my flight arrives on Friday at 2:30. I
have a rental car all lined up. So all I need is how to get to your
house . I’ll be coming in on Route 1 headed North, so I just need
to know how to get to your place from here. Thanks a bunch, and I
can’t wait to see you.
  ASKING FOR
Thank you so much! DIRECTIONS
HOW TO RESPOND TO THE EMAIL
ASKING FOR DIRECTIONS?
The following phrases / sentences are useful in giving directions.
Go out the door and take a left.
Follow this street until you get to Sunrise Avenue.
Follow the signs for Hastings Boulevard.
Turn right / Take a right.
Turn left / Take a left.
Look for the orange sign.
Go 3 blocks.
At the fourth light.
You’ll see a corner store on the right.
My house is the second one on the left.
If you pass Truong Dinh Street, you’ve gone too far.
Take the Main Street exit.
Here are the sample instructions:
Go out the door and make a left. Go down one block to 22nd
Street. Make a left. Follow 22nd Street about 5 blocks until you
reach South Van ness. Make a right. The grocery store is
halfway down the block on the right. If you reach 21st Street,
you’ve gone too fast.
 PRACTICE 1

From: Dan Jack

To: Michael Kose
Subject: Plans
Sent: September 10, 11:18 a.m.
 
Hi, Michael.
I wanted to let you know that my flight arrives on Friday at 2:30. I
have a rental car all lined up. So all I need is how to get to your
house . I’ll be coming in on Route 1 headed North, so I just need
to know how to get to your place from here. Thanks a bunch, and I
can’t wait to see you.
  ASKING FOR
Thank you so much! DIRECTIONS
To : Dan Jack
Subject: Re:Plans
Dan,
You will take the Martin Luther King exit. The exit divides
twice. The first time, follow the sign for Martin Luther King.
The second time, follow the sign for Oltorf. Basically, just
say in the right on -hand lane, and you ‘ll end up Oltorf. At
the first right, take a right. Go three blocks, go around a
curve and park. My house is the second one on the left.

RESPONDING TO THE EMAIL ASKING FOR

DIRECTIONS
 PRACTICE 2
From: Thomas Hardy
To: Chesson Shaw
Subject:
Sent: September 10, 11:18 a.m.
 
Hi, Michael.
I am ready to send the mailing out. I have everything in envelopes
and ready to go. The only thing is, the post office told me they
won’t pick up a mass mailing, so I’ll need to take them to the post
office myself. Could you tell me where the nearest post office is?
I would really appreciate it.
Thank you!
Directions: Respond to the email as if you areThomas Hardy. In your
email, tell Chesson how to get to the post office. You intructions
should include at least THREE steps.
 
 Suggested email

To : Chesson Shaw
Subject: Re:Post office
..............................................................................................
...........................................
Hi Chesson,
The post office is just a few blocks away. Go out the door
of the building and turn left. At Kerny street, turn left
again. Go one block up and turn right on Pine. The post
office is one block down on your left. Feel free to call me
if you get lost.
 PRACTICE 3

 A family member is coming to stay with you. He/she will be

arriving by train in the morning, but you won’t be home until
the evening. Write a letter to your relative to tell your
relative how to get from the train station to your house.
 Sample response
Dear Julia,
I am very happy to hear that next week you are coming to my place
and staying with me for two days. Unfortunately, I won’t be able to
fetch you from the. But don’t worry. I will give you the directions, so
you will have no difficulty finding my place.
After getting off the train at the Roma Street train station, walk to the
bus stand which is just 5 minutes from there. Wait on platform 2 for
the bus number 12. As you enjoy the journey through the suburbs,
look out for the old heritage church in Salisbury. You have to get off
the bus at the next stop. Then take the Orange Grove road which is
opposite the bus stop.
I will be back home by 5:30 pm.
Regards,
Reema
 REVISION: SIMPLE SENTENCES

 HOMEWORK
Do the exercises in textbook Writing Level
3 (page 43, 44, 45)
 MODULE 10
INQUIRIES

Time allotted: 60 minutes

Author: Võ Thị Phương Thảo, M.A.

AIMS:
Help students know how to write an email asking some
information
 QUESTION

 WHAT IS AN INQUIRY?
To: J. Choi, Kenton Office Supplies
Subject: Renewal of your contract
Dear J. Choi,
I have recently learned that your company is not renewing
the contract with us to clean your office facilities.
I would like to inquire why you have decided to make this
change and see if there is anything we should do to
keep your business.
Sincerely,
Steve Banner
Asking for information/Inquiry
Asking for information

 I would like to ask you a few questions about your product / offer
and services.

 I would like to inquire about your product / offer.

 I wonder if I can get another discount on it.

 I’m not sure if I can get another discount on it.

Asking for information

 I have two questions I’d like to ask you.

 I would like to ask you a few questions about the heath and
safety seminar.

 Actually, I do have some questions about the product.

 Could you tell me where ...

Words of sequence
 Words of sequence

 Firstly,................................................................
 To start with,..............................................................
 First of all,........................................................
 Secondly,...............................................................
 In addition,...............................................................
 Also,................................................................
 For one thing,...............................................................
 For another,................................................................
 Lastly, ............................................................................
 Finally, / And finally,.........................................................
EXPRESSIONS
 PRACTICE 1
Respond to this e-mail
From: Sarah Bush, General Affairs
To: All employees
Subject: Company policy on lateness
Sent: July 22, 11:30 a.m.
 
Hi, everyone!
Employee punctuality is important for our company
productivity. However, management has noticed that many
employees are frequently late to work. To address this
issue, employees must check in with their managers by
8:30 a.m.
If you have any questions with this policy, please contact
me directly.
Sarah Bush, General Affairs
 Complete the response e-mail.

Dear Ms. Bush,

I have received your email dated July 22 about the company policy
on lateness. Thank you for your email dated June 22 about the
company policy on lateness.
I have two questions ……….ask you about this policy.
Firstly, ……………employees do flexible working hours as long as
they finish their work?
Secondly, …………..you about the policy for cases of out-of-office
meeting.
I look forward to hearing from you soon.
Sincerely,
Mai Nguyen
 Suggested answers
Dear Ms. Bush,
I have received your email dated July 22 about the company policy
on lateness. Thank you for your email dated June 22 about the
company policy on lateness.
I have two questions I would like to ask you about this policy.
Firstly, could you please let employees do flexible working hours as
long as they finish their work?
Could you please give us flexible...?
Secondly, I would like to ask you about the policy for cases of out-of-
office meeting.
Could you please tell me about the policy for cases of...?
I look forward to your reply soon./ I look forward to hearing from
you soon.
Sincerely,
Mai Nguyen
 PRACTICE 2

From: Link Travel

To: Rowanna Robinson
Subject: Link Travel special offer
Sent: June 6, 9:38 p.m.
 
We’re offering all our loyal customers a fantastic opportunity to
travel this summer.
For a limited time only, we’re offering discounts on trips to selected
destinations.
Email us or visit your local Link Travel branch for more details.

Directions: Respond to the email as if you are R. Robinson . In

your email, ask TWO questions (about the expiry of the offer, what
the selected destinations are, ...................., ...............................).
 Suggested response email
To: Link Travel
Re: Link Travel special offer
Sent: June 7
Dear Sir or Madam,
Thank you for your email dated June 6 about Link Travel special
offer.
I would like to ask you a couple of questions about this offer.
Firstly, could you please tell me when the offer expires?
Secondly, I would like to know what the selected destinations are.
Could you please tell me what the selected destinations are?
I look forward to your reply soon.
Sincerely,
Rowanna Robinson
 PRACTICE 3

From: Matthew Eaton, Love Valley Travel

To: Jane Moore – Southeast Asian Adventure Tours
Subject: Opening for overseas tour guide
Sent: August 26, 2:40 p.m.
 
Thank you for your interest in the position of tour guide.
I am attaching an application form for the position. Please let me
know if you have any questions about the application or the job
itself.
Matthew Eaton
Directions: Respond to the email as if you are J. Moore. In your
email, ask TWO questions (about the working place and
hours, .............................., ........................................., .........................
.........).
 Suggested response e-mail

Dear Matthew Eaton,

Thank you for your email of August 26 about opening for overseas
tour guide.
I have two questions I would like to ask you about the position.
Firstly, could you please tell me which part of the word the position
covers?
Secondly, I would appreciate it if you could tell me when the job
begins.
I look forward to hearing from you soon.
Best regards,
Jane Moore
 HOMEWORK
Do the exercises in textbook Writing Level 3 (page 47, 48, 49)