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On the surface, it might seem like little more than a place for snapshots and selfies.
The reality, though? Instagram is an absolute goldmine for businesses of all shapes and sizes.
From social selling to community-building and beyond, there’s a reason why Instagram is
booming right now among businesses and consumers alike.
This might seem like a no-brainer, you need to be able to answer exactly why you want to be on
Instagram in the first place.
Setting social media goals isn’t fluff. These goals will determine everything from your content
strategy to how much time you spend on the platform.
There is no “right” or single goal you have to commit to, either. That said, your ROI from
Instagram really boils down to your goals.
For example, Crate and Barrel is a shining example of a retail brand whose Instagram strategy is
laser-focused on social selling. Their entire feed centers around showing off their products and
encouraging followers to check ’em out as well.
I recommend that you spend some time digging through Instagram yourself to help inspire your
business’ strategy.
Follow some of your favorite brands. Follow some competitors, too. Experiencing the platform
as a user is the best way to understand how businesses and consumers interact with each
other.
Here’s some good news: in terms of setting up your profile, Instagram is relatively
straightforward.
However, there are a few small details to watch out for as you put together your profile.
Before you worry about creating content for Instagram, make sure you’ve ticked the following
boxes. This rings true for new profiles and brands looking to fine-tune their Instagram
marketing.
Although they’re easy to overlook, your brand creatives are integral to your Instagram
marketing strategy.
The process of creating a hashtag doesn’t have to be daunting. For example, most hashtags are
either a brand name or slight variations on a brand name.
The purpose of having a hashtag is to encourage followers to tag your brand and enable you to
do the same. Hashtags serve as a sort of call-to-action to encourage customer photos and
stories.
In turn, you and your followers can see who else used your tag and shared their snaps.
Craft a compelling Instagram bio
Despite being only 150 characters, your Instagram bio is invaluable real estate.
This is your brand’s first impression with customers and potential followers. It represents an
opportunity to highlight what your brand is all about and encourage followers to take action.
Oh, and it’s the only place where you can funnel Instagram traffic to your promotions or
website.
As part of your Instagram strategy, make sure that your bio includes the following.
For example, Whole Foods’ Instagram manages to achieve all of the above.
Choose a ‘gram-worthy profile picture
According to our guide to social media image sizes, your Instagram profile picture is confined to
a measly 110×110 pixels.
For example, Casper includes only the first letter of their stylized brand font for a bold profile
pic.
Meanwhile, BarkBox manages to include their entire name with clean, legible text.
Don’t try to cram too much into your profile picture. There are tons of social media editing
tools to help you mock up a minimalist logo if you don’t have one handy.
Yet again the concept of creative freedom rears its head. With so many possibilities in terms of
what you can post, where do you even start?
Here are some specific Instagram marketing tips that showcase the types of content that crush
it based on best practices. Although these aren’t the only types of content you can publish,
consider these post types to be cornerstones of your Instagram marketing.
Eye-popping imagery
Stylish snapshots.
That’s exactly what put Instagram on the map.
Photos featuring some sort of striking creative trademark, whether it be a stunning setting or
bright color scheme, are the types of posts that reel in the “likes” and comments.
Of course, not all of us have the privilege of working in an industry that allows us to take exotic
photos. Thankfully, most modern smartphones have features baked into them to take
compelling photos of just about anything.
Also, there are plenty of Instagram apps which include filters and style options to step up your
photos.
People-centric photos
That means centering your content strategy around people. Specifically, highlighting the
humans who support your business.
For example, user-generated content and customer photos are staples of Instagram. Sharing
such snapshots allows you to show off your satisfied customers and put your products in a real-
world setting.
Don’t forget about showing your team some love, too. Going behind-the-scenes and celebrating
your colleagues is a simple yet effective way to humanize your brand.
Videos
Video content is among the most popular and shared around social media, Instagram included.
If you’re not a professional videographer, don’t panic. Many brands share bite-sized promos in
lieu of big productions.
And yes, you can create video that sells with little more than a smartphone.
Bear in mind that video content on Instagram doesn’t have to akin to a traditional commercial.
Vine-style looping videos and timelapse videos are insanely popular and can be put together in
a matter of seconds thanks to third-party apps. For example, the video below was created
with LifeLapse.
Memes and image macros
Perfect for humor or inspiration, not everything on Instagram needs to come from your camera
reel.
In fact, memes and image macros are a way to break up the monotony of your feed and engage
your followers on a personal level.
Jokes? Tips? Inspirational quotes? If you’re strapped for ideas, such posts can do the trick. Oh,
and you can whip ’em up in no time thanks to tools like Canva.
Instagram Stories
Brands are integrating Stories into their repertoire of Instagram tactics like never before.
Why? For starters, Stories enable you to “skip the line” in your followers’ feeds by putting your
account at the front of their Story queue. Furthermore, time-sensitive content taps into your
customers’ sense of FOMO (fear of missing out).
Great for deals, company updates or just plain playful content, Stories are something you
should strive to create on a daily basis.
Good question! Simply posting at random isn’t going to do you any good.
As part of your marketing strategy for Instagram, take note of the following before you put out
your next post.
Crafting captions
Each post you publish should have a unique caption. Even the seemingly smallest details of
those captions can impact your engagement rate and whether or not your post is discoverable.
With 2,000+ characters to work with, you certainly have creative freedom. However, you’ll
notice that many businesses take a “less is more” approach to their Instagram captions.
No matter what you’re saying or selling, make sure that you include a combination of the
following in your captions.
When you publish your content and how often matters when it comes to engagement.
Most brands publish daily or on a near-daily basis. Of course, you don’t want to sacrifice quality
for quantity.
Also, the timing of your posts impacts how likely your followers are to see them. For reference,
I’ve attached another guide that contains the optimal times to publish to Instagram based on
research regarding the best times to post on social media.
No matter what Instagram strategies you’re experimenting with, so much of your engagement
depends on how you promote your Instagram.
Followers and customers don’t show up by accident. As a result, you need to put your
Instagram front-and-center across your other marketing channels.
For example, make a point to prominently feature your Instagram on-site. Whether it’s social
buttons or a feed of your followers’ photos, customers should know that you’re active on the
‘gram.
Additionally, promoting your Instagram via email is a smart move. Bellroy’s email signature
consistently features their branded hashtag and encourage customers to share their photos.
Heck, you can even use your branded hashtag as part of your physical packaging and marketing.
That’s exactly what Extra does.
And of course, promoting your Instagram also means showing up day after day. If you let your
account gather cobwebs, you can’t be surprised when your engagement rate takes a dip.
Respond to followers. Engage with other accounts. Committing to Instagram means being an
active participant on the platform.