Professional Documents
Culture Documents
Written Business Communication
Written Business Communication
Communication Skills
Sharon M
Roll No 32
1st year MBA (General)
Sharon M, Institute of Management in Kerala
Principles of Effective Writing
(i)Accuracy
-Correctness of words
-Technical accuracy
(ii)Brevity
-Avoiding wordiness
(iii)Clarity
-Language & tone
-You-Attitude
-Natural language
-Avoiding bias
(b)Dangling modifier: A word or phrase that modifies a word that is not clearly mentioned in
the sentence
(c) Unnecessary shift in tenses: Lack of consistency of tenses within sentences and paragraphs
Eg: I climbed out of the car, walked through the door, and prepared to meet “the parents,” but
instead a large, honey-colored dog run to meet me at the door. (wrong)
I climbed out of the car, walked through the door, and prepared to meet “the parents,” but instead a large, honey-
colored dog ran to meet me at the door. (correct)
(f) Check words for spelling and usage: Spellings of the words as well as the choice of words should be
correct
-Conciseness
-Say only what is needed
-Should not affect clarity
-Example: “I need cards that are of formal type” (wordy)
“I need formal cards” (concise)
-Written business messages should clarify the basic contents of message to the receiver
-Language should be simple and understandable
-Adequate levels of formality should be maintained
Example:
(i) “Meeting at Joe’s place,hurry up!” –( a message to a peer)
“Sir,
There is a meeting at Joe’s cabin, kindly join immediately.
Thank you-” -(message to a superior)
Examples:
(i) We are sending interview calls on next Monday (Author’s emphasis)
You should receive the interview letter by Thursday, August 10 (Receiver’s emphasis)
-Usual ,everyday language should be preferred wherever possible without loosing formal touch