Professional Documents
Culture Documents
Submitted to
Course Facilitator
Submitted by
Imarga, Rozel
Serentas, Kristine
October 2021
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TABLE OF CONTENTS
Page
EXECUTIVE SUMMARY 3
1 FINANCE 5
2 PROJECT DEFINITION 9
3 PROJECT ORGANIZATION 24
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1. The Executive Summary
Plastic packaging can be both beneficial and detrimental. It's frequently used to
keep food safe, fresh, and reduce rotting and waste, all of which are positive things.
Stores, on the other hand, can't seem to stop themselves from over packaging items to
the point of perversion, such as a single banana served on a Styrofoam platter and
shrink-wrapped in even more plastic, despite the fact that it already comes in its own
Mother Nature-approved wrapper. Other types of plastic appear to be absolutely
unnecessary. Is it really necessary to have tiny film windows in pasta boxes to see the
noodles?
Although supermarkets aren't the only source of packaging trash, they are a
significant contributor. They're also where the majority of people encounter companies
like Nestlé, which sells over 1 billion products per day, 98 percent of which are
disposable. Last October, the Break Free from Plastic effort audited more than 187,000
pieces of rubbish from 42 nations across six continents, and the brands Coca-Cola,
PepsiCo, and — yes — Nestlé came up most frequently. Supermarkets have been
advocating recycling as a way out of this quagmire, but environmentalists think that this
isn't enough, and that single-use plastic should be banned from the start. A rising
number of "zero-waste" grocers are also experimenting with the notion.
The truth is that we aren't doing enough to recycle plastics, which are generated
from nonrenewable resources like crude oil and natural gas and contribute to climate
change throughout their life cycle. Only about a quarter of the almost 86 million tons of
plastic packaging manufactured each year is recycled, and only about 2% of that is
used in high-value applications. The rest is landfilled, burnt, or blown into the
environment, clogging up seas, beaches, and sea life's digestive tracts.
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One major stumbling block is that supermarkets are frequently blissfully unaware
of how much plastic they use. According to Wingstrand, the material is relatively
inexpensive and accounts for only a small portion of a company's operational costs. You
can't minimize something you haven't measured, after all.
At this point, the majority of big retailers have made modifications to their
operations in order to reduce waste and limit the environmental damage they each do.
However, unless the shop defines itself by stringent sustainability rules and goes above
and beyond to demonstrate its efforts, there is usually more that it could be doing.
Zero waste shops are a new trend that aims to prove that physical stores may
still exist and grow while not contributing to the world's problems. After all, online
purchasing has its own set of drawbacks. However, as the general public grows more
aware of today's environmental challenges, an increasing number of people are opting
to buy their items from a specialized alternative. Zero-waste grocery stores will help not
only protect the environment but also how it will help educate the community in regard
to why we need to be more environmentally friendly in our daily activities, especially
grocery store shopping.
With this, our group wanted to propose a zero-waste section in SM Gensan. Last
April 2019, SM encouraged shoppers to reduce waste and earn money at the same
time with its “Trash to Cash” program. Families can take home cash by bringing in their
trash like unused paper and cardboard, empty ink toner cartridges, plastic bottles and
scraps, used lead batteries from cars, aluminum, tin cans and other discarded items.
We would like to maximize this effort by proposing this project. Not only will it help boost
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their sales but also educate the people that the shift to zero waste lifestyle is not as
intimidating as they think.
Financial Appraisal
Cost
Funnel 10 50 500
Benefits
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Increase sales Php 300,000
Save money through more efficient use of raw materials, packaging, 200,000
and technology
The table shows the tally of all project costs and its total projected benefits. Here,
you can see that the total benefits of Php 1,140,000 outweigh the total costs. SM
Supermalls will obtain more benefit compared to what they have to spend since this
project increases sales while supporting the reduction of global warming. The firm would
save more money through reducing the use of plastics in their overall operation as well
as the efficient use of raw materials, packaging, and technology. This project will also
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Year 1 Year 2 Year 3 Year 4 Year 5
Php 2,000,000−1,251,500
Payback Period =
1,520,000
The table shows that the initial investment of 2,000,000 would be paid back in the
5th year. The payback period would be 4 years and 5.91 months as calculated above.
Cash In
Cash Out
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TOTAL Php 836,500 Php 681,000 Php 531,000
The table presents the breakdown of the money that is expected to come in and
out of the business. This ultimately provides an overview of how much cash the
business is expected to have on hand at the end of each year. Here, table 3 shows that
the project will have a negative cash flow at the end of the first year of operation. This
means that the firm cannot cover the expenses from sales alone. Instead, they need
Moreover, the table illustrates that the project will have positive cash flows in
subsequent years, indicating that the firm's liquid assets are growing, allowing it to meet
Sensitivity Analysis
When SM Gensan has implemented the zero-waste project, the project team
wants to know if an increase in the number of customers visiting the grocery store will
boost SM Gensan Supermarket's overall sales revenue, and if so, by how much.
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Number of Estimated Sales Volume Revenue Revenue
Customer minimum Increase
amount spend
by customer
The Zero-waste project aims to reduce trash and garbage to zero and rebuild the
Zero-waste project from others is its clear mission to help address plastic pollution and
mitigate its impact on people and the environment. Zero Waste is a holistic approach to
resource management that emphasizes waste reduction, reuse, and recycling. For
recycling to work for everyone, buy items created from recycled materials.
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● No plastic: Customers bring their own containers because the food is displayed in
bulk. Because not everyone leaves the house prepared for it, leaving free paper bags
and recycled glass containers – or even selling them – is a smart idea.
● Zero waste: All food that is set to expire should have a destination, such as a food
bank.
● All products bought in bulk: The warehouse look is appealing given that shoppers
are faced with so many stores full of plastic and artificial smells. The way grain is
distributed in zero-waste shops usually follows a pattern.
● Local products: One of the most sustainable acts is buying from those around you.
Background Information
Food generates a great deal of trash. Food packaging generates much waste,
from plastic bags inside cereal boxes to chip bags wrapped by layers of films, and it's
frequently difficult to recycle. Many low-cost plastics, films, and cardboard materials
used in food packaging can't be properly disposed of since they aren't recyclable or are
discolored by the food. They decompose in landfills and the seas, releasing carbon and
hurting animals. As a result, people are becoming more interested in zero-waste food
approach seeks to eliminate waste from the manufacturing process to the end-user,
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where society and even industry sometimes consider waste as worthless products. As a
global understanding has emerged, with the widespread acceptance of the effects of
climate change, including loss of biodiversity, increased air pollution, water and soil
pollution, deforestation, and reduced resources and materials (M Nizar et al. 2018).
Business Objective
carry their reusable bags and bottled jars inside the shop and gather the goods they
require, rather than using plastic bags to round up their groceries. Of course, not
everyone who walks into the business is prepared for this, so most set available paper
bags or other reusable bottle jars for customers to use if necessary. Most of the
products in the store are put in jars and clean food organizers; therefore, this will
Moreover, the Zero-waste project typically avoids selling a high number of goods
with short expiry dates. When food does expire before it is purchased, it is sent to a
food bank, rendering business, or composting facility. The shop is likewise mindful of
where they get their items from and try to buy as much as possible from local suppliers.
Shopping locally and using reusable packaging are two essential aspects of a zero-
waste project or any retailer's efforts to move closer to the goal of creating zero waste.
In the United States, this concept has grown. As of 2020, there will be just over 30 full-
fledged zero-waste retailers across the United States, with a couple dozen more online
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choices. Over the previous half-decade, this more sustainable idea has grown in
Most major retailers have to plan executed changes in how they work in order to
constrain the natural harm from waste contributed by plastic. A zero-waste shop
business project empowers people to live a more sustainable and clean way of life
through disposing of packaging materials and encouraging the use of containers from
home to fill and refill with bulk wholefoods, organic and healthier products plus much
more to offer. We’ve described the difference between a zero-waste shop to a common
shop that sells products with the use of plastic bags, but in a practical sense how these
projects promote and help the earth and its environment at the end of the day. So, Zero
waste shop business plans can benefit non-financially such as the cut out of packaging,
less food goes to waste, help with leading a healthier lifestyle, supports circular
economy (practices like upcycling, borrowing, repairing, and reusing), and positive and
rewarding feeling for trying our best to preserve the environment as much as possible
there is. However, going for a zero-waste business plan is not easy because of the
limitations and barriers that may become hindrances and obstacles such as:
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● Zero waste can cause anxiety
As societies developed and the population grew, waste became a much bigger
The zero wasters of today have a more all-encompassing view of the ideal than the
concept’s progenitors. It is not just about wasting less, it is about altering the lifestyle so
that the things could be reused, repurposed, or composted. Plastics were already a
significant problem back in the 1970’s and 80’s, but despite the efforts of many early
environmentalists, that problem has grown even more prevalent over the years. Plastics
are a greater problem these days and avoiding the use of such pollutive products is an
essential piece of the modern zero waste puzzle. As a result, today’s zero waste
precepts also a place with greater importance on sustainability. There is a greater focus
In a 2019 report by the Global Alliance for Incinerator Alternatives, Filipinos were
revealed to be discarding over 164 million plastic sachet packets, 48 million shopping
bags and 45 million thin film bags daily. In a bid to reduce the amount of plastic that
ends up as nonrecyclable waste, the researchers thought of a project that could give
enlightenment on the unending problem. Having a sustainable lifestyle can’t just happen
If this zero-waste future comes to pass, it could be the utopia we’ve all been
waiting for. However, in order for it to become a reality, people need to appreciate the
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sustainable way that the ancestors lived. Taking those lessons and collective mistakes
to use for improvement. Having a Zero-waste project is an eye opener of the havoc
caused by plastic waste on the environment that grows globally. Zero-waste projects
challenge is getting the Zero Waste concept accepted. Consumers are accustomed to
convince people that plastics have become a threat to the life of humans and animals
living on earth as well as in water. The goal is to create as little garbage as possible.
Some people may think that reusable containers are less hygienic than single-
use plastics. The truth is that the chemicals used in plastic manufacture are poisonous
and harmful to human health. Chemicals in plastic, such as lead, cadmium, and
mercury, can come into direct contact with humans. These toxins can cause cancers,
children.
Outline Plan
who are willing to align their operations with zero waste principles. Shoppers bring their
own reusable cloth or glass containers to carry the food or buy reusable containers at
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the store. When they’re done, they take their food home in paper bags. There are some
things to list on how to implement a zero-waste store. First, find the right location. When
it comes to business, it’s all about location. Before signing on the dotted line, research
various geographic locations to learn where the target audience lives, hangs out, and
shops. zero-waste projects want an area that’s highly populated or visited by eco-
friendly customers, as well as by people who are willing to go zero-waste to save money
on their monthly bills. Second, the store will work with a designer to plan the future
Zero-waste project. Planning out how the zero-waste project will be set up and look is
critical to its success. The business wants to line the walls with dispensers and bulk
scoop bins, set up display areas for zero-waste containers and display cases for
perishables, and ensure the customers are comfortable as they peruse the aisles.
Working with a designer can help infuse the zero-waste project’s design with maximum
congruence and aesthetic appeal, so the business can make the most of the space.
Third, the business will order goods from a most trusted wholesaler. Since opening this
type of business, the store wants to order goods from the wholesaler that gives the best
bang for the store’s buck. It is best to build a long-term relationship with a reliable
wholesaler who can fill the orders in a timely fashion. Lastly, open the zero-waste
project. Once the store is designed to shine and stocked with great new products, it is
time to open the doors to the public. Whether the business decides to host a grand
opening event, or offers exclusive opening day/week offers, be sure the staff are well-
regular shop. The one main difference will likely be in the way that food, liquids, and
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other such items are packaged. For most zero-waste shops, the pitch is simple:
Customers arrive with their own packaging materials — jars, tote bags, whatever, or buy
one of the jars on sale at the store, weigh them, and then subtract the weight of the
receptacle from the weight of the goods added to get the final price. That way, nothing
ends up in a landfill, at least on the customer’s end. The idea is that by bringing
waste.
This proposed business will happen in General Santos City SM mall, the city
measures in seaside villages and waterways draining to the Sarangani Bay to address
the high fecal coliform levels in its coastal waters. However, the city still needs to pay
attention to the waste of grocery stores. That is why, having a zero-waste grocery store
could at least change the toxic lifestyle, this change is indeed a need of the city to
Remember that there are no hard-and-fast rules for the zero-waste lifestyle. It
isn't about being perfectly plastic-free, and we don't live in a plastic-free world.
Ultimately, products sold in zero-waste projects are subject to the ethical standards of
Market Assessment
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Social, Technological, Environmental, and Legal aspects that influence the macro
environment of the project. Other than competing pressures, the PESTLE analysis
provides extensive depth regarding the operating issues that Zero-Waste Project will
confront in the current macro environment. For example, an industry may be highly
profitable with a strong growth trajectory, but the Zero-Waste Project will struggle if it is
Political influences play a large role in defining the aspects that can affect Zero-
● Political stability and the relevance of the waste management industry to the
● Level of corruption
● Pricing regulations
● Taxation
● Wage legislation
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● Type of economic system in countries of operation
● Inflation rate
The culture and way of life of a society have an impact on the culture of an
organization in a given circumstance. Zero -Waste project marketers will analyze the
clients of a particular market and build the marketing message for zero-waste industry
consumers based on shared values and attitudes of the people. The following are social
factors that zero-waste project’s leadership should consider while doing a PESTLE
Analysis:
● Culture
● Attitudes
● Entrepreneurial spirit
company should not only do a technological analysis of the industry, but also determine
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the rate at which technology disrupts it. Slower speeds allow for more time, while faster
speeds allow for less time for a company to cope and remain profitable. Understanding
● Discrimination law
● Employment law
company should thoroughly assess the environmental criteria that must be met in those
markets. The following are some of the environmental considerations that a company
● Weather
● Climate change
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● Laws regulating environment pollution
● Recycling
Risk Assessment
While going zero waste is a fantastic movement with tons of benefits, like almost
anything, there are some annoying and inconvenient things related to it. The risks
change their packaging practices, zero waste is time consuming, and zero waste is
expensive. The consequences of these risks are all related to the consumers, especially
their behavior, these changes could not be implemented overnight. It requires a lot of
patience and adjustment knowing that the consumers need to understand the step by
step of zero waste. The management also needs to use approaches to help the
consumer realize its importance in every factor. The opportunities may arise from this
since grocery shopping doesn’t have to be a wasteful process. Even if consumers can’t
waste grocery stores, or shopping from online eco-friendly marketplaces can help make
shopping trips better for the planet. If zero-waste grocery stores aren’t available in the
area, there are still ways to make grocery trips eco-friendly. While the consumers might
still need to buy foods in packaging, they can opt for food in more sustainable
reduce food waste by buying only what they need, as well as using reusable containers
that reduce packaging waste. The management needs to prepare every little detail on
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imposing this project considering the impact it will have on the environment and the
people, every risk is important and must be taken seriously since it could help the
business to achieve its objectives. To sum it up, zero waste can be inconvenient,
stressful, and more expensive. It requires time, lots of planning, and effort. However, it
is undeniable that it is also a fantastic movement that promotes wasting less and living
in harmony with our planet where everyone could have a fresh and brand-new life.
Project Approach
Each day the world is getting worse and worse, a lot of things contributed to its
worst situation and one of these is the pollution. Zero Waste is a goal that is ethical,
economical, efficient and visionary, to guide people in changing their lifestyles and
practices to emulate sustainable natural cycles, where all discarded materials are
designed to become resources for others to use. Zero Waste means designing and
managing products and processes to systematically avoid and eliminate the volume
and toxicity of waste and materials, conserve and recover all resources, and not burn or
bury them. Implementing Zero Waste will eliminate all discharges to land, water or air
that are a threat to planetary, human, animal or plant health. The researchers came up
with a project called “Zero-waste project” that could at least provide a solution towards
this problem. This project is not new to anyone since it has already started in other
countries yet in the Philippines specifically in General Santos City, the Zero-waste
project is still a new journey that consumers could explore. In terms of population and
economic development, General Santos City is now considered a growing city. However,
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taking into account the downside of progress, pollution and garbage output must be
regulated in order to avoid environmental harm. One means to help address these
problems is by putting up a store that aims to end packaging waste. The Zero-waste
project sells environmentally friendly goods and items to help consumers live a more
waste-free existence.
Purchasing Strategy
project decided to propose this project to SM General Santos City especially in the first
phase like building a website to reach out customers, marketing, and etc. On the
website, shoppers will find products that the store offers. The store will also look for
referrals from other vendors and customers who share requests and tips about other
converted to non-plastics, but the brand information of the product remains. Moreover,
the zero-waste project established a formal procurement process since it has a direct
impact on how much money the store can save. The following are the procurement
a new item or reordering an item when it is needed or falls below a specific item
threshold.
identified, the exact specifications of the products that are required must be
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● Sourcing. When a specific item is decided to be purchased, the procurement
team must conduct the necessary research to establish the various sources of
supply.
● Negotiation and finalization of price and terms. Requests for prices will be
purchase requisition generated within the business. This will result in the creation
of a purchase order that includes all of the order's details as well as the terms
and conditions.
● Delivery of the purchase order. Wherever possible, the store is notified of the
shipment.
● Expediting. This entails establishing a schedule for the timely delivery of the
desired goods.
● Product/ service supply and inspection. The store receives the goods when it
see if they match the purchase order that was agreed upon.
● Payment process. The records pertaining to the order are examined in order to
make the payment. The original purchase order, the item receipt, and the
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those criteria, assessing supplier performance on a regular basis, and negotiating
4. Project Organization
creating communities that manage sustainable waste. The implementation of the project
cannot be expected to run in a short time. The store establishes a connection to its
Zero-waste cities partner. Thus, the organization included it in the BFFP PH (Break
Free From Plastic Philippines) Project to enhance its partner LGUs' solid waste
programs and address the program to reduce the usage of plastics. The project
manager plans various projects, including timeframes and needs, in cooperation with
others and within defined parameters. Also, coordinating information from others as
needed, defining precise targets and milestones, monitoring and analyzing progress on
various initiatives that contribute to program goals. In order to maximize project output,
the manager, project teams, and project manager works closely with the Procurement,
Finance, and Communications Teams at all stages of project delivery. And to ensure
that all work is completed according to the Zero-waste project goals and objectives, as
well as the organization's culture, values, and operational norms. Maintains a high level
relevant to the Zero-waste project, sharing insights with peers and attempting to apply
these insights in practice to improve project effectiveness and impact and the overall
Project Governance
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The zero-waste grocery store project aims to drop the usage rate of plastic as
much as possible. Wherein, the fact that actually reaching the point where absolutely
zero waste or no waste is created is unlikely. Zero waste goal isn’t a onetime all out
plan but a process with very clear environmental, social and economic benefits.
Common supermarket management sets high cosmetic standards for food products.
Even the slightly imperfect fruits and vegetables like being asymmetrical, discolored, too
small or even too large of shape are usually rejected. Zero waste projects can have
standards for these imperfect fruits and vegetables to be sold at discount prices. For
sure some customers like now in the midst of pandemic value more sustainability and
convenience rather than high prices products. Zero-waste project offers sustainable
Progress Reporting
Fortunately, the rise of zero-waste grocery stores that sell plastic-free goods is
excellent news for the environment. Given that people are becoming more aware of the
importance of carrying their own bags, we expect to see an increase in the number of
people bringing their own containers and purchasing in bulk. The progress report
consists of outlines of the activities that the store carried out, the tasks completed and
the milestones that zero-waste project achieved in respect to the project plan. In order
for the business to record how the project progressed, the business decided to use a
Gantt chart. This tool is great for illustrating the steps in the process, how long each
step takes, and which stages of the project overlap. It’s especially useful for showing
various teams how their work impacts the project as a whole. Moreover, the following
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will be considered by the store’s project manager to effectively communicate to the
● Meet twice a week. This allows everyone to participate in project activities and
events, the project manager makes sure that he/she doesn't leave anyone out.
● Be transparent, clear and concise. In order to avoid wasting time of people that
are included in the meeting, the project manager should be transparent, clear
References:
https://www.no-burn.org/introduction-to-zero-waste/
https://www.rosseto.com/blog/how-to-create-your-zero-waste-store-in-5-easy-
steps/
https://believe.earth/en/the-sustainable-market-how-zero-waste-shops-work/
http://fernfortuniversity.com/term-papers/pestel/nyse4/2518-waste-management--
inc-.php
https://cdcloans.com/waste-less-shop/
https://www.beroeinc.com/procurement/
https://www.no-burn.org/wp-content/uploads/business-unusual-asia-pacific2.pdf
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