Camille Acosta Mascariñas

Unit 40 Mornington Place, Taft Ave. Pasay City

+63926-7767949
camillemascarinas17@gmail.com

Objective: To be able to contribute my knowledge, skills and experience to the growth of the company
and to enhance more all my abilities and assets for career development.

Personal Information:

Date of Birth : January 15, 1990

Age : 26 yrs.
Place of Birth : Las Piñas City
Gender : Female
Civil Status : Married
Nationality : Filipino
Religion : Roman Catholic
Height : 5’4”
Weight : 50 kls.
Language : English and Filipino
Mother’s Name : Normita Serafico Acosta
Father’s Name : Felixberto Maglaqui Acosta

Educational Attainment

Technological University of the Philippines

Manila – S.Y. 2006-2010
Bachelor of Science Major in Information Management

Areas of Expertise:

 Computer Literate
 Microsoft Office Proficiency
 Knowledgeable in Computer Programming (Turbo C, HTML, Database)
 Multi-Task
 Business Writing
 Time Management
 Excellent Customer Service

Summary of Qualifications:

 Handles multiple responsibilities simultaneously while providing exceptional customer service.

 Quickly learns and masters new concepts and skills
 Mentor and train new employees
  Promote and cross-sell products and services offered by the company
 Escalate issues to the concerned person/department/unit.
 Monitors the supplies/ Items held for safekeeping
 Process Telegraphic transfer
 Monitor requests (ATM, checkbooks, bank certifications, account statement)
 Handles customer concerns/complaints
 Compliant on standard, policies and procedures
 Handles time deposits – rollover, additional funding, withdrawals
 Manual creation of letters – over-draft warning letter, thank you letter, dormant letter, Safety
Deposit Box expiry/overdue notice.
 Monitors the monthly dues for Safety Deposit Box
 Accurate and reliable in new accounts opening
 Process inter-office transactions (Trust transactions)

Seminars Attended
 Counterfeit Detection Seminar (August 2013)
 Signature Verification Seminar (August 2013)
 Document Management System Training (October 2013)
 Unit Investment Trust Fund (September 2012)
 Customer Satisfaction Training (November 2012)
 Virus Alert! How to beat them? (January 2008)
 Impact of Management Information System (January 2008)
 Networking Made Easy (February 2010)

Work Experience

 Philippine Bank of Communications

- Branch Service Associate April 2010 - May 2012
- Customer Relations Associate June 2012 – March 2015
- Branch Operations Manager June 2015- present

Character References

 Reynaldo V. Zapanta +63917-8481568

PBCOM - General Manager

 Girlie G. Enciso +63932-6215863

PBCOM - Branch Operations Manager

 Vera Arvi D. Cruz +63917-8580969

PBCOM – Business Analyst

I do hereby certify that the above information given was true and correct to the best of my knowledge.