Professional Documents
Culture Documents
Course
Date
Case
Professor
Total Points
Name and (ID Number)
File Name
Instruction
1
#
2
3
4
5
6
7
8
9
10
Final Individual Assignment
MSM - MBA
Decision Making Tools
September 2021
"Coffee 09"
Khaled Wahba
70 out of 100
Write Your Full Name (ID)
MBA-DMT-YOUR FULL NAME and ID NUMBER
Important Instructions
Before you start make sure to write your Full Name and ID NUMBER in ROW 8
Now save the file on your computer under the name as shown above in Row 9 and append y
After you finish the assignment, make sure to copy the last updated file to your computer and
per email or as agreed upon (probably Moodle).
Before uploading the file to the Cloud Service make sure that you are able to open the file aga
Now
again.relax and start the assignment, good luck and have fun, K.W.
Goto sheet "Case Study and Requirements" and read it carefully and know what are the requir
Make sure to save your file frequently, and it is not bad idea to make a new copy (version) afte
Make sure to upload the last UPDATED (version) file when you finish.
(Re)Name all your sheets in a way to indicate its content and to indicate which Requirement?
Regression, etc.
Don’t forget to upload the two files (This Excel file and the PPT or PDF) on the Cloud Service as
Program Coordinator at FHR.
70 10
Final Grade
"Coffee 09" is a coffee retailer that is in a phase of further developing its current product portfolio
attributes. "Coffee 09" 's board believes that the consumers do not really consider all attributes as
09". Moreover, the board wants to know how each attribute is perceived by the consumers with re
board is ready to focus more on the important attributes when they offer their coffee in the future
understand the decision-making buying behavior of its consumers while buying their coffee. They a
regarding the 13 attributes as well as their overall satisfaction towards the current product offering
Imagine that you have received the below letter from the CEO (me :-).
YOU DO NOT NEED THIS INFORMATION FOR THE EXAM ANSWERING
Dear Ms./Mr. Colleague 21 09 2021
if you are interested in the original study (the theoretical part), please visit this link, but note the exam data is different and is no
As you know "Coffee 09" is undergoing a phase of improving its operations and strategy in next ye
https://www.researchgate.net/publication/321839656_Attributes_considered_by_coffee_consumers_during_their_buying_decis
conducting relevant data analysis on the collected data and drawing your conclusions accordingly.
present your recommendations in front of them soon. The presentation (PowerPoint) should take
Just to remind you that your presentation (PPT) must include the following:
Business Problem, Big Business Question, Framework with all types of variables (dependent,
specific business questions, and data analytics questions. Moreover, I expect your ppt to show
such as descriptive analysis, testing against the benchmark, important visualizations (such a
plots), correlations, and important regression coefficients (build the best model) as well as se
variables). Do not forget to support your findings in the presentation by showing the t-values
coefficients) values and their critical ranges, R squared, etc.
My advice for you, if you want to impress the board and, Me :), you should come up with ve
squeezing and crunching the data as much as you can. As an example; in addition to what y
change the dependent variable with another one and keep the same independent variables
new dependent variable, you could repeat the model-building exercise again where you mi
maybe be different and important for the board in taking actions; show your insights. Moreo
according to a certain customer profile (as per Z variables), such as gender, age group, etc. (
necessary and applicable, it is your choice with a good reason) and then perform data anal
Maybe you find out why this specific customers segment is happy or not happy? Another iss
5% to 20%; Would the results change? Which alpha you may recommend the board to apply
I am confident that you will do a great job and the board may promote you (give you a good
impressed.
Good luck
CEO – "Coffee 09"
Note: It is expected that you upload ONLY TWO files:
(1) this excel file (or the output of JASP) includes all analyses you have performed, and
(2) the PowerPoint presentation (ppt or in a pdf),
on Moodle note later than the stated due date.
rrent product portfolio (coffee products). The current product offering has 13
nsider all attributes as important when they buy their coffee from "Coffee
y the consumers with respect to the market's benchmarks of importance. The
heir coffee in the future. To do so, "Coffee 09" has conducted a survey to
ying their coffee. They asked their consumers about their perception
urrent product offering.
ve performed, and
1
2
3
4
5
6
7
8
9
10
11
12
13
14
15
16
17
18
19
20
21
22
Description of Database Variables
Variables Description
Database Classification Variables for the Consumers
X1 Consumer Type
X2 Gender
X3 Age Group
X4 Location
X5 Payment Method
Attributes of Importance (scale from 0 to 10) when the consumers buy the Coffee
X6 The coffee’s taste (stronger/weaker)
X7 The type of coffee (organic, gourmet, traditional, cappuccino etc.)
X8 Having a pretty package
X9 Being the brand that I am used to buy
X10 Having recyclable packaging
X11 Being a premium brand
X12 Being available in the location I was making the purchase
X13 Being on sale
X14 Having the necessary information on the package label
X15 The type of packaging (padded, vacuum, glass etc.)
X16 Being pesticide-free
X17 Having the seal of quality/purity (ABIC Seal, it is a brazilian standard for sealing)
X18 The roasting point of the coffee (traditional, extra strong etc.)
Outcome/Relationship Measures
X19 Overall Satisfaction regarding the current coffee they buy from "Coffee 09" (scale from 0 to 10)
X20 Likelihood to recommend the current coffee (scale from 0 to 10)
X21 Likelihood of Future Purchase of this current coffee (scale from 0 to 10)
X22 Current Purchase Level of the current coffee from "Coffee 09" (scale from 0 - 100%)
DATA WAREHOUSE CLASSIFICATION VARIABLES
Five variables were extracted from "Coffee 09" 's data warehouse to reflect the basic consumers characteristics and their relationship with the company.
X1 follows:
as Consumers Type -- Length of time a particular customer has been buying from "Coffee 09":
1 = less than 1 year
2 = between 1 and 2 years
3 = longer than 2 years
X2 Gender -- Gender of the Consumer:
0 = Female
1 = Male
X3 Age Group -- Two Age groups were defined based on cut-off age at 30 years old:
1 = Consumer who is older than 30 years old
0 = Consumer who is younger than or equal 30 years old
X4 Location -- Consumer Residency Location:
1 = District A
2 = District B
X5 Payment Method -- How consumer does pay for the Coffee:
1 = Cash
0 = Credit Card
What I mean here, is to filter the 200 cases by (not more than 2 Z) the Z's
variables such as gender (female) and age (young). You will get new dataset
that is less than 200. Use this data set and perform the analyses again, to see
maybe this chosen profile has different needs.
VERY IMPORTANT TO PUT A LOT OF ENERGY TO MAKE IT IMPRESSIVE FOR
THE BOARD. It is alomst 43% of the full grade
Total out of 70
Total out of 10
IMPORTANT NOTICE: Please when you are carrying out the calculations in this excel workbook, rename the sheet as per requirem
number and content (see below): ALSO, in case you will use JASP, please please rename each section according to the requirement
Examples for the Sheet names are as follows:
Req. # Proposed Sheet Name
1 1-Bussiness Issue I created it for you
2 2-Big Business Questions I created it for you
3 3-Framework I created it for you
4 4-Specific Business Qs I created it for you
5 5-Q1 If you want to use multiple sheets for the same step, always start with 5-Q1 …
6 6-Visualizations If you want to use multiple sheets for the same step, always start with 6-Visualizations ….
7 7-Correlations
8 8-Q2 If you want to use multiple sheets for the same step, always start with 8-Q2 ….
9 9-Q3 If you want to use multiple sheets for the same step, always start with 9-Q3 ….
10 10-Different Y If you want to use multiple sheets for the same step, always start with 10-Diff Y ….
11 11-Data Split If you want to use multiple sheets for the same step, always start with 11-Data Split ….
12 12-Which Alpha
13 This is the PPT file and you have to be careful and submit the best presenation (you are telling a strory to the board, so be clear and focused)
Last but not least, before submitting this excel workbook, arrange the sheets from left to right as per above sequence, 1, 2, 3, …
(Please make life easy when I mark your work)
It is extremely important to write comments inside each sheet to clarify your calculations if needed.
me the sheet as per requirements
ccording to the requirement.
Visualizations ….
-Diff Y ….
-Data Split ….
Q2:
Q3:
Answer Q1 in this
sheet.
If needed, create
more sheets for the
same question but
rename all related
sheets as "5-Q1-any
name"
Construct the Essential Visualizations
here in this sheet.
If needed, create more sheets for the
same purpose but rename all related
sheets as "6-Visualizations-any
name"
Construct the Correlations here in
this sheet. Perform all required
calculations and explain your
workout.
Answer Q2 in this sheet.
If needed, create more sheets for the
same question but rename all related
sheets as "8-Q2-any name"
Answer Q3 in this sheet.
If needed, create more sheets for the
same question but rename all related
sheets as "9-Q3-any name"
Choose another Y that is different
from the original one. Then answer
Q2 and Q3 again by using the same
independent variables in the original
framework.
If needed, create more sheets for the
same question but rename all related
sheets as "10-Different Y-any name"