Information (HR/ Facilities/IT/Shared

Services/Social Media Review)

HR

 HR Intranet
Information about HR is on there.
https://inside.amazon.com/en/Employment/Pages/default.aspx

 “Personal Information” *Resister immediately.

1. Please register your bank account information into People Portal.
Manual is available from following link: Operation Manual

2. Please confirm and , if necessary ,modify your personal information; address, phone number
(home), Cell Private 1 at Self Service in People Portal” https://peopleportal.amazon.com/”.
Be sure to input your language and emergency contact in person.
***attention***
1. Written in only alphabet. Please avoid Japanese.
2. Add “+81”, Japanese country code, on your home phone number. Instead, omit the first
number “0”. Divide area code and the rest with “-”. “-” is deleted if it is safely saved.
Example;03-4288-4000>>>+342884000
3. Written in Alphabet for Emergency Contact. First name must be written before last name
and the initial letter of each name must be upper caps. Don’t put “,” between first and
last name.
ID/Password isn’t necessary to log in People Portal so that “Single Sign On” function is normally
valid. Check and follow procedure below If ID/Password is needed;
https://w.amazon.com/index.php/PeoplePortal_Login_Problem
Your account will be locked if you fail to log in 3 times continuously. In case the circumstances
are unchanged, please contact HR.

2. Please input your emergency contact details in “Emergency Call” following the linked URL
below. User ID and default password are the same as your Login ID; letters before “@”.
“Emergency Call” HR Intranet
https://inside.amazon.com/jp/Employment/JPEmploymentInformation/Pages/EmergencyCo
ntactsEng.aspx

 Time and Attendance

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 We, Amazon Japan introduce Timesheet to manage Time and Attendance. Please submit it to
HR by 1400 on the first business day with a manager’s approval. Also, to take Paid Vacation,
Personal Leave, Compensatory Holiday, fill out Holiday Request Form and submit it to HR with
a manager’s approval.
Timesheet and Request Form must be submitted within the month concerning the deadline of
salary.
* Amazon Japan is on business by December 31. New Year holidays are from January 1 to
January 3.
https://inside.amazon.com/en/Employment/JPBenefits/Pages/vacationandleave.aspx

 Schwab Account –RSU/Stock account—

Open Morgan Stanley account. You are eligible to do one month after your join. In two or three
month, it is possible to confirm granted stock in your account.
https://inside.amazon.com/en/Employment/Stock/Pages/default.aspx
*It is necessary to confirm whether your address is registered correctly in People Portal
referring to the linked URL as stated above. Input data in alphabet if you change your address
in person. Japanese is not acceptable.
It is not possible to trade without this account. Please complete all the procedure
before.

 Defined Contribution Plan

A starter kit is distributed in the middle of the next month you join. Please select investment on
the web site of Sompo Japan DC Securities Inc.
http://www.sjdc.co.jp/answernet/index.html
There is a training DVD in the intranet.
https://inside.amazon.com/en/Employment/JPBenefits/Pages/dcplan.aspx
If you possess assets as defined contribution plan from your former company, start procedures
after taken a starter kit. It is possible to download the application form from Sompo Japan DC
Securities Inc. web site. Please send it to Sompo Japan by mail after filling it out.

 Benefit station
To enrich our employees’ life, we offer you welfare program called Benefit Station. You can
receive services such as leisure and school etc. at special membership price. A membership
card is sent to you at the end of the next month you join. HR let you know it.

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 https://inside.amazon.com/en/Employment/JPBenefits/Pages/SpecialDiscount.aspx#amz_
section02

 Performance Objective
Set your Performance Objective with your manager.
https://peopleportal.amazon.com/

See the linked URL below about goal setting and review.
https://inside.amazon.com/en/Employment/Performance/Annual_Review_EN/Pages/defa
ult.aspx

HR Contact Information

Japan Corporate HR
Floor: Corporate HR HND11 16F
Mail Address: jp-corp-hr-services-support@amazon.com
Corporate HR Services Page:
https://inside.amazon.com/jp/Employment/CorpHRS/Pages/default.asp
x

Operations HR
Floor: Operations HR HND11 18F
Mail Address: hnd10-opshr@amazon.com

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Facilities

 Security Badge
Security Badge is necessary to enter Amazon Office.
Submit the application form at the reception on the 4th floor when you forget it, and you will
get a temporary one.
1) A receptionist phones your manager or colleagues. One of them comes to the 4th floor.
2) Go to the 5th floor and receive a temporary badge.

 The way to enter and leave office

Whenever you leave office, confirm that security system is unlocked pressing Touch panel
lightly.
*There are some floors without Touch panel.
Have the Badge Over the security panel when you enter.
A red thumb turn cover on the back side of the door is for emergency and fragile.
*Follow the entry rules in the linked URL below if you enter FC.
https://inside.amazon.com/en/MyWorkplace/AmazonBuildings/TokyoOfficeBuilding/Page
s/default.aspx#amz_section12

 “a2z” Café
“a2z” Café which is located on the 2 nd Floor at ARCO TOWER ANNEX(HND10) is available for authorized
Amazon badge holders. The a2z Prepaid Card is acceptable for payment. You can get one at the a2z casher. There
are 2 options: 1,000yen and 3,000yen.(Including 250yen as deposit)

 Ordering business cards

See Inside Amazon about ordering business cards.
Inside Amazon>Office Life> Japan Office Building>Tokyo (HND10)>Office
Service>Business Cards/Office Supplies
It takes 3 or 4 business days to deliver. Order to Facility team on the day you join us.
Remember to confirm the Logo and your business title with your manager.

Contact: Facilities
Mail: facility-jp@amazon.com
Floor: 6F

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IT

 Setting Password
Your password to log in your PC is sent to your manager. You have to change default password
for the first time to log in. After Windows starts, reset your new password in the linked URL
below.
*Default password cannot be used.
https://password.amazon.com/
 Account and Password
Sharing an account and password among staff is prohibited.
It is banned to tell your account and password and to ask the others’.

 Data Storage
Save important data on the network drive not in your PC. Data in the network drive is backed
up 4 times in a day. It is possible to restore data if you delete it by accident.

 JP/IT on Portal site

See the linked URL below to know the way to phone at office and reserve a meeting room.
https://portal.ant.amazon.com/sites/JP-IT/default.aspx

 IT Support FAQ
See FAQ in the linked URL below before calling IT Deskside.
There are questions and answers to be asked often in FAQ.
https://inside.amazon.com/en/services/itsupport/faq/Pages/default.aspx

Contact: IT Deskside
Extension           : 84357 (8+HELP)
Mail                   : deskside-hnd10-contact@amazon.com
Floor: 6F
<Opening Hours; 9:00-8:00 Mon-Fri>

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Shared Services
[Employee Expense]

 Your banking information must be setup in the system in order to receive expense report
reimbursement. Please note that the expense report system is not linked to payroll, so you
must setup your banking information in Web Expense tool separately. The system will not allow
you to submit an expense report without adding the bank information in the tool.

 Expense Report
See the linked URL below to settle your expenses.
There is information about the policy, and how to submit the report.
https://inside.amazon.com/en/Employment/GettingPaidJP/Pages/default.aspx

1. Participate in a monthly training session for further information.

*Shared Services will send you an invitation.

2. If you plan to go on business trip soon and have any question about expense reporting,
please contact us via remedy ticket https://tt.amazon.com/quicklink/Q000034090.

[Paying Vendors]

 See the linked URL below to find the process how to get paid for the purchase by Japanese
employee to Non-inventory vendors including freelancers like editors or photographers.
https://inside.amazon.com/jp/MyWorkplace/AmazonBuildings/JapanOfficeBuilding/Tokyo
%28HND10%29/OfficeService/Pages/PayingVendors.aspx

 The supplier banking information must be setup in the system in order to receive payment.

Contact: Shared Services (Please contact us via Remedy Ticket)

[Employee Expense]

CTI: Global Accounts Payables > Employees Expense Reports - JP > Inquiry
Quick Link: https://tt.amazon.com/quicklink/Q000034090

[Paying Vendors]

See the linked URL below to find the quick links

https://inside.amazon.com/jp/MyWorkplace/AmazonBuildings/JapanOfficeBuilding/
Tokyo%28HND10%29/OfficeService/Pages/PayingVendors.aspx#amz_section08

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 Social Media Review Team
 Please refer below link for the social media positing guideline of Amazon.(Currently
Japanese language only)
ソーシャルメディア使用に関するガイドライン

Contact: Social Media Review Team

social-media-review@amazon.com

 See Inside Amazon for details and further information 

Inside Amazon
https://inside.amazon.com/en/Pages/default.aspx
HR
https://inside.amazon.com/en/Employment/Pages/default.aspx
Shared Services (A/P and A/R)
https://inside.amazon.com/en/Employment/GettingPaidJP/Pages/default.aspx
Office and Facilities
https://inside.amazon.com/en/MyWorkplace/AmazonBuildings/TokyoOfficeBuilding/Pages/default.aspx
IT Support
https://inside.amazon.com/en/services/itsupport/Pages/default.aspx