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INFRASTRUKTUR

MUTU

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BSN is
the member of
Developing a Quality of Infrastructure (3 pillars)

Enables sustainable development, can lead to full participation in international


trade, and satisfies the technical requirement of the multilateral trading system.

(1) Metrology Accreditation


Establisment of accurate, reliable, Demontration of competence of
traceable measurements testing and calibration
(Basis for performance laboratories, certification bodies
requirement in standards) and inspection bodies

(2) Standardization (3) Conformity


Standards facilitate trade, provide Assessment
basis for technical regulation Sampling, inspection, testing
Developed by international, regional certification
or national standards bodies

Legal Metrology Efficient Trading System


Establisment of accurate, reliable, Reduction of unnecessary variety, interoperability,
traceable measurements economes of scale, quality assured, consumers
empowered to demand fitness-for- purpose
Sumber : Fast forward – NSB in Developing products and service that conform to standards
Countries, ISO 2008-07/ 3000 30
BSN is
the member of
Mutu - Quality
Banyak pakar dan organisasi mendefinisikan mutu berdasar sudut
pandang masing-masing :
1. Performance to the standard expected by customer
2. Meeting the customer’s needs first time and every time
3. Providing our customers with products and services that consistently
meet their needs and expectations
4. Continuous good product which a customer can trust
5. The meaning of excellence
6. The best product that you can produce with material that you have to
work with
7. Not only satisfying customers, but delighting them, innovating and
creating.

Contoh parameter ukuran mutu jasa boga di restoran :


Cita rasa/higienis/pilihan menu/porsi/keramahan dan
kecepatan pelayanan/kenyamanan tata ruangan/harga
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BSN is
MUTU DINAMIS the member of
Kebijakan Pembinaan & Pengembangan SSN
MTPS (BSN) MTPK

Penetapan SNI Akreditasi


(BSN) (KAN)

Partisipasi
Masyarakat Standardisasi Penilaian Kesesuaian Pihak ke 3
(MASTAN) (Lembaga Sertifikasi Produk)
(Lembaga Sertifikasi Sistem Manajemen)
(Lembaga Inspeksi)
Penusunan Program &
(Laboratorium Uji)
Perumusan SNI
(Laboratorium Kalibrasi)
(Panitia Teknis)

Koordinasi Bidang Metrologi


(KSNSU)

Tatanan Kelembagaan
Gambar Sistem
3 - Tatanan Standardisasi SSN
Kelembagaan Nasional

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BSN is
the member of
Tantangan Nasional

Kebanjiran Akses
Produk Impor Pasar Global

Kebijakan Industri dan Perdagangan


Nasional → Regulasi

Kebutuhan Domestik Orientasi Ekspor

Dukungan Sistem Daya Saing


Standardisasi Industri Nasional
Nasional

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BSN is
the member of

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