Professional Documents
Culture Documents
Update Instructions
Refinement - CT015/07/R
Evolve HW+SW System update P30 A, B step 4 and 5
Urgent? Q Yes H No
Time period within 12 months
Intranet download available? Q Yes H No
Remote update handling feasible? Q Yes without CSE Q Yes with CSE H No
(Category 2) (Category 1/3)
Materials for logistic update re‐ H Yes Q No
quired?
Materials free of charge? H Yes Q No
Q No, but credit at re‐
turn
Return of parts? H Yes Q No
Estimated completion time 12 hour(s) Number of CSE’s: 1
Customer application training? Q Yes H No
Criteria Value
System material number 7393114; 7543106
System software version VB28B
Component material number 8879418; 8879616; 8879400
see table on next pages
Document Version
Siemens reserves the right to change its products and services at any time.
In addition, manuals are subject to change without notice. The hardcopy documents cor‐
respond to the version at the time of system delivery and/or printout. Versions to hard‐
copy documentation are not automatically distributed.
Please contact your local Siemens office to order a current version or refer to our website
http://www.healthcare.siemens.com.
Disclaimer
Siemens provides this documentation “as is” without the assumption of any liability under
any theory of law.
The content described herein shall be used by qualified personnel who are employed by
Siemens or one of its affiliates or who are otherwise authorized by Siemens or its affiliates
to use such documents.
Assemblers and other persons who are not employed by or otherwise directly affiliated
with or authorized by Siemens or one of its affiliates are not entitled to use this documen‐
tation without prior written authority.
Copyright
“© Siemens, 2007” refers to the copyright of a Siemens entity such as:
Siemens Healthcare GmbH - Germany
Siemens Aktiengesellschaft - Germany
Siemens Shenzhen Magnetic Resonance Ltd. - China
Siemens Shanghai Medical Equipment Ltd. - China
Siemens Medical Solutions USA Inc. - USA
Siemens Healthcare Diagnostics Inc. - USA and/or
Siemens Healthcare Diagnostics Products GmbH - Germany
1 General information 7
2 Customer Information 19
2.1 Expert-i . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 19
2.2 Missing API text . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 20
2.3 Missing shortcut "archive to CD-RW" . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 21
2.4 Change labels on the monitor(s). . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 22
2.5 Application Training . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 23
3 Preparation 24
6.1 Overview . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 64
6.2 Installing the cooling unit . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 65
6.2.1 Preparation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 65
6.2.2 Installing the cooling unit . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 65
6.2.3 Concluding steps . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 66
6.2.4 Testing the active cooling unit . . . . . . . . . . . . . . . . . . . . . . . . . . . 66
7 ICS SW configuration 67
8.1 Power up . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 96
8.1.1 Only if the Volpro card was or is installed in new Wizard . . . . . . . 96
8.2 Check the drive letter of the MOD drive (optional). . . . . . . . . . . . . . . . . . . . 99
8.2.1 Correct the drive letter of the MOD drive . . . . . . . . . . . . . . . . . . . 99
8.2.2 Configure non-English keyboard language . . . . . . . . . . . . . . . . . . 102
8.3 Enable Windows XP Access . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 103
8.4 Restore steps . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 104
8.4.1 Restore 1 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 104
8.4.2 Initial setup and configuration . . . . . . . . . . . . . . . . . . . . . . . . . . . 104
8.4.3 Restore 2 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 105
8.4.4 Additional working steps for initial setup and configuration . . . . 105
8.5 Completion of configuration . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 107
8.5.1 CD Write check . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 109
8.5.2 Set up the Volpro card (optional) . . . . . . . . . . . . . . . . . . . . . . . . . 110
8.5.3 Completion of configuration . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 110
8.6 Final steps . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 112
8.6.1 Test the onsite UPS . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 112
9.1 Check status of SRS installation at the ICS and IES . . . . . . . . . . . . . . . . . . . . 113
9.2 SRS Troubleshooting . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 114
9.2.1 Corrective action depending on the error message that occurred 114
9.3 Troubleshooting System Management . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 116
9.4 Utilization Management list (UM list) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 119
1.1.1 Systems
The list of affected systems including the serial numbers is not part of the update
instructions. Serial numbers are available at the local update management / dispatch
office.
Criteria for inclusion in the system:
n SOMATOM Sensation 16, Sensation Cardiac (refer to the part no., see page 1)
n Configuration with:
ICS Tower type "6A" (part# 8879418; 3,2GHz Celsius R610) or "6S" (part# 8879616;
3,2GHz Celsius R610)
(it approximates systems produced between 06/2003 and 07/2004)
n Optional: IES Tower type "6" (part# 8879400; 3,2GHz, Celsius R610)
n The system must be running with VB28 and Service Pack 2
n The "Evolve flag" is set for the system in SAP
n The system is known as original Siemens CT- equipment (no PET- CT, OEM- combina‐
tions etc.)
n The system was not delivered by RS
Siemens
Somaris/5
DICOM SR VIEWER License CD
After the CD is burned successfully, perform a virus scan of the CD using the latest ver‐
sion of the virus pattern.After you have performed the virus scan without any problems,
the CD is ready and the new DICOM license can be imported at the customer’s system if
necessary.
- Check if the customer needs the old hardware or wants Siemens service to dispose
of the old PC, free of charge. See the details in ( Return of parts / Page 18). The
form for disposal of the old hardware is on the last page.
- Make sure the material for that UI is available when needed.
- - If a second Wizard is available:
- - CT016/07/R has to be performed at the system as well.
- - Both UI’s (CT015/07/R and CT016/07/R) must be performed in parallel.
The administrator password to configure SOMATOM Life and the site-specific ppassword
to access the Extranet can be found in the CS Knowledge Base (login required). If you
have no access to the Knoweledge Base, call your USC.
Type of infor‐
Select Search topics Modality Product
mation
e.g. Sensa‐ Service case
Search in DB Password List CT
tion example
Based on the above description, the CSE should be able to check the update kit for com‐
pleteness prior to beginning the update.
Fig. 1: Container
Please note: If the Wizard is connected to an on-site UPS, see ( Fig. 2 Page 14) (power
is not from PDC or directly from wall outlet), an additional "UPS kit" must be ordered. One
UPS kit is needed for each Wizard (IES).
Please note (only for the Wizard): With the new software version VB30B (2007S), the
old software applications in VB28B syngo Argus will be replaced by syngo Circulation
in VB30B and syngo VesselView will be replaced by syngo InSpace AVA in VB30B. No
VolPro card was required, neither for SW option Argus (VB28) nor SW option VesselView
(VB28B), but these software options will be replaced by syngo InSpace AVA (VB30B). A
VolPro card is necessary for this SW option. Check with the help of ( Tab. 3 Page 14)
whether you have to order a VolPro card or not. For example, if the VesselView software
option was previously installed (VB28B) on the system without a VolPro card, order a Vol‐
Pro card.
Tab. 3 Decision matrix whether a VolPro card is necessary
Please note: for the various languages different order numbers apply:
Tab. 4 Language-specific update kits
This active cooling kit is needed only if the Siemens console (cabinet/furniture) is at the
customer site!
There are two options for connecting the fan to the voltage supply:
1. The voltage supply is provided via PDC:
A 230V cooling kit (part number: 10179898) must be connected to the voltage supply.
The PDC delivers 230V for this plug even in 115V countries.
2. The Wizard is connected to local power supply:
A cooling kit corresponding to the country-specific working voltage has to be ordered.
Please note that different order numbers apply for various mains voltages:
2: Wizard is connected to an on-site UPS (power is not from PDC or directly from wall out‐
let), see ( Fig. 2 Page 14)
If the Wizard is connected to the UPS (optional) in the PDC, no further action is required.
No UPS kit is required.
The kit number depends on the mains voltage used at the customer site.
Please note that different order numbers apply for different mains voltages:
Summary: The minimum order is one Evolve kit. The maximum is a system with 2 wiz‐
ards (2nd wizard is subject to CT016/07R), installed in three containers (see ), each con‐
nected to its own individual UPS. For both IES, a Volpro card is necessary. You need a total
of 10. Please note that different order numbers exist for the 2nd Wizard.
Order from CSML, via SAP Distribution Channel, factory 2050.
List the system serial number on the order.
When placing orders for the systems to be updated, please specify the system serial num‐
bers.
The ICS tower 8A EVOLVE (10143565) will become a "standard" ICS Tower 8A once the
CT-specific boards are installed. When ordering the ICS as a spare part, use material no.
10143562
2.1 Expert-i
Note: Expert-i is a software which allows the customer to access the Wizard from a re‐
mote client. A purchasable license is required to run this software. The necessary soft‐
ware part on the Wizard is already installed. The customer installs the Viewer from the
Expert-i CD at the remote client. The installation of the client PC is described in the syngo
Expert-i operator manual.
n Hand over the Expert-i CD and the Operator Manual syngo Expert-i to the customer.
Provide the following to the customer:
n IP address of the CTWP.
n Host name of the CTWP.
n CD with client software.
(1) This button does not appear anymore after the evolve update.
CAUTION
Avoid damage to the monitor when removing the Navigator and Wizard labels.
Clean the surface. Use only manufacturer-recommended cleaners on the mon‐
itor surfaces. Do not use sprays or abrasive solutions.
For safety reasons, the customer needs to archive all images prior to installing the up‐
date.
For safety reasons, the customer needs to archive all raw data prior to installing the up‐
date.
2. All applications (e.g. Explorer, Patient Browser) must be closed and stay closed during
the entire update unless requested in the instructions.
3. Walk through the instructions step by step and do not try to save time by working out
your own "update strategy." This is especially important when installing the Wizard.
WAIT when it asks you to wait until the Navigator is ready.
Thanks!
It may be helpful and save time, if all DICOM nodes are recorded prior to the update.
- Open Windows Explorer
n
Please check that you have all necessary licenses on hand. Therefore check the delivered
license CD. If the CD does not contain the required licenses contact the RSC.
3.2.1 Navigator
Full Access
Limited Access Permanent
Limited Access
No Access
Perform the following steps to ensure that all archiving, filming, copying, and network‐
ing jobs on Wizard are finished, and that the respective queues are empty:
n Open the patient browser.
n Click Transfer -> Select "Local Job Status" and, if necessary, delete all entries.
n Click Transfer -> Select "Network Job Status" and, if necessary, delete all entries.
n Click Patient -> Select "Film Task Status" and, if necessary, delete all entries.
Service key
n From the syngo user interface, select Options -> Service -> Local Service.
n Write down the service key.
Navigator (ICS)
Note the total number of APIs
recorded.
Navigator (ICS)
Computer name
Dongle ID
IP address
Subnet Mask
Gateway
DNS Domain
DNS service search order
Full Access
Limited Access Permanent
Limited Access
No Access
Perform the following steps to ensure that all archiving, filming, copying, and network‐
ing jobs on Wizard are finished, and that the respective queues are empty:
n Open the patient browser.
n Click Transfer -> Select "Local Job Status" and, if necessary, delete all entries.
n Click Transfer -> Select "Network Job Status" and, if necessary, delete all entries.
n Click Patient -> Select "Film Task Status" and, if necessary, delete all entries.
Valid licences
n From the syngo user interface, select Options -> License
n Note if the below listed licence is available.
CAPVV_MAIN (VesselView)
MRI_ARGUS_MAIN (Argus)
MRI_SR_VIEWER (DICOM Viewer)
If one of these licences is available in VB28B a new licence file has to be imported. You
will find the new licence file on the License CD which has been generated in chapter
( Prerequisites - please read carefully / Page 9).
Service key
n From the syngo user interface, select Options -> Service -> Local Service.
n Write down the service key.
Wizard (IES)
Computer name
Dongel ID
IP address
Subnet Mask
Gateway
DNS Domain
DNS service search order
Full Access
Limited Access Permanent
Limited Access
No Access
Perform the following steps to ensure that all archiving, filming, copying, and network‐
ing jobs on Wizard are finished, and that the respective queues are empty:
n Open the patient browser.
n Click Transfer -> Select "Local Job Status" and, if necessary, delete all entries.
n Click Transfer -> Select "Network Job Status" and, if necessary, delete all entries.
n Click Patient -> Select "Film Task Status" and, if necessary, delete all entries.
Valid licences
n From the syngo user interface, select Options -> License
n Note if the below listed licence is available.
CAPVV_MAIN (VesselView)
MRI_ARGUS_MAIN (Argus)
MRI_SR_VIEWER (DICOM Viewer)
If one of these licences is available in VB28B a new licence file has to be imported. You
will find the new licence file on the License CD which has been generated in chapter
( Prerequisites - please read carefully / Page 9).
Service key
n From the syngo user interface, select Options -> Service -> Local Service.
n Write down the service key.
Wizard (IES)
Computer name
Dongel ID
IP address
Subnet Mask
Gateway
DNS Domain
DNS service search order
During the update of the IRS computers a message on the Navigator pops up that. Ig‐
nore that hint and do not click continue. This message is normal.
REC2
Start of SW Installation REC2
REC1
Start of SW Installation REC1
TCR
Start of SW Installation TCR
AQP
Start of SW Installation AQP
Important: Verify that the installation is finished. Check all 4 IRS computers. If the instal‐
lation is still running, wait until it is finished before continuing.
n At the IRS cabinet, switch the display to each computer, one after the other.
The computer is started, when the word "started" appears in the console window.
If the IRS installation was faulty, make sure the IRS CD is still inserted in the IRS computer.
Switch the affected IRS computer off and back on again (switch on front panel - "dash‐
board") to restart the IRS software installation. You can monitor the installation process
by switching the service console to the display of the IRS computer, but do not interfere.
n If the IRS SW installation is finished, select System > End > Shutdown.
Switch off the system at the control box.
During installation and before operating the device, observe the instructions about envi‐
ronmental conditions according to the Planning Guide.
CAUTION
Follow the C-MOS guidelines when handling components.
Use the antistatic wristband and the grounded tabletop pad.
Since standard PC towers are well known to most field engineers, the following descrip‐
tion of the replacement procedure should serve as a basic overview. If required, you may
refer to the detailed instructions in the corresponding documentation (i.e., Replacement
of Parts IMS).
4.1.1 Power-off
n Switch off the complete system.
n Obtain access to the ICS computer.
n Slide the side cover ( a/Fig. 5 Page 39) all the way (approx. 2 cm) in the direction of
the arrow ( 1/Fig. 5 Page 39)
n Pry the upper edge of the side cover off the housing
n Pull the side cover away from the housing in the direction of the arrow
( 2/Fig. 5 Page 39).
n Disconnect the temperature sensing cable from D31, X5. Don’t remove this cable if it
is already installed in the new ICS tower 8A.
n Disconnect the power supply cable from D31, X6. Don’t remove this cable if it is a
standard power supply cable which is already installed in the new ICS tower 8A.
n Remove the CI board D31, incl. adapter extension (38 06 770), from the ICS. Remove
optional components from ICS.
Fig. 6: CI board D31, incl. adapter
n Remove the side fan ( Fig. 8 Page 41). Be careful with the power cable of the side
fan.
Fig. 8: Removing the side fan
n Install the previously removed CI board D31(38 06 770) and D31a (adapter) in the
slots indicated by the label on the side cover.
n Connect the power supply cable to D31, X6 -see ( Fig. 6 Page 39) and
( Fig. 12 Page 43).
n Connect the temperature sensing cable to D31, X 5- see ( Fig. 6 Page 39) and
( Fig. 12 Page 43).
To prevent interference, do not route the temperature sensing cable with the power
supply cables.
n Attach the label "Updated to ICS-Tower 8A Part No.: 10143562 K1139" to the above
side (see ( Fig. 10 Page 42). Do not remove any "old" labels.
The ICS tower 8A EVOLVE (10143565) becomes a "standard" ICS Tower 8A once the CT-
specific boards are installed. When ordering the ICS as a spare part, use material no.
10143562.
Because the SCSI cable ends with a terminator plug, it is correct that the MOD drive does
not require jumper 11 for its own terminator. Please deactivate Jumper 11 if it was acti‐
vated previously.
n Insert the DICOM MOD into the bay until it locks into position.
n Fasten the drive into place with the screws ( 2/Fig. 15 Page 44)
Fig. 15: Installing the MOD drive
n Connect the power cable and SCSI cable. Use the adapter ( Fig. 16 Page 45) to con‐
nect the MOD with the SCSI cable.
Fig. 16: SCSI cable with adapter SNR: 3089380 for MOD and SCSI-terminator
n The SCSI bus runs from the SCSI controller to the MOD and from there to the ter‐
minator; see ( Fig. 17 Page 45).
Fig. 17: Laying of the SCSI cable with installed MOD drive
Note that you need the SCSI adapter plug (see ( Fig. 16 Page 45) delivered with the tow‐
er to connet the SCSI cable to the MOD drive (the adapter is in a little bag taped to the
inside cover of the tower).
You may use any of the available power supply plugs.
n Plug the data and the power supply connectors into the drive. Make sure the polarity
is correct.
Fig. 18: Cable connection for the Video Distribution card ICS
If the IES ("Wizard") contains a MOD and/or a Volpro card, it will have to be transferred to
the new Wizard.
n Remove the VOLPRO 1000 board and the power cables; you will need them for the
new Wizard.
Fig. 20: New label for the external connectors CTWP (IES)
n Open the side cover of the new IES computer, see ( Fig. 7 Page 41)
n Remove the side fan, see ( Fig. 8 Page 41).
n Deinstall the SCSI controller from the old location and install the controller in slot 1 of
the new tower 8.
The slot 1 is shorter than the SCSI controller card, this is not an error, see
( Fig. 22 Page 52).
4.4.2 Installing the Volpro card in the new IES (if applicable)
n Open the side cover of the new IES computer, see ( Fig. 7 Page 41)
n Remove the side fan, see( Fig. 8 Page 41).
n Insert the VOL PRO board into PCI-Slot 3 and connect the power cables. Use two dif‐
ferent power cables (see ( Fig. 23 Page 53).
Because the SCSI cable ends with a terminator plug, it is correct that the MOD drive does
not require jumper 11 for its own terminator. Please deactivate Jumper 11 if it was acti‐
vated previously.
n Insert the DICOM MOD into the bay until it locks into position.
n Fasten the drive into place with the screws ( 2/Fig. 27 Page 55)
Fig. 27: Installing the MOD drive
n Connect the power cable and SCSI cable. Use the adapter ( Fig. 16 Page 45) to con‐
nect the MOD with the SCSI cable.
Fig. 28: SCSI cable with adapter SNR: 3089380 for MOD and SCSI-terminator
n The SCSI bus runs from the SCSI controller to the MOD and from there to the ter‐
minator see ( Fig. 29 Page 56).
Note that you need the SCSI adapter plug (see ( Fig. 28 Page 55) delivered with the tow‐
er to connect the SCSI cable to the MOD drive (The adapter is in a little bag taped to the
inside cover of the tower).
You may use any of the available power supply plugs.
Plug the data and the power supply connectors into the drive. Make sure the polarity is
correct.
Connect the IES ("Wizard") to the Ethernet switch, but do not connect the switch to the
hospital LAN.
4.5 Returning the old Navigator (ICS) and Wizard (IES) hard‐
ware
n If the customer agrees to let Siemens dispose the old hardware, place the old ICS and
IES in the same boxes that were used for delivery. The parts have to be returned in the
packaging used to ship the update kit!
n The parts must be returned in accordance with the ARTD for Parts Returns using the
Return Parts form (reason for return: 320 = Update, Upgrade)
5.1.1 Power-off
n Switch off the complete system.
n Obtain access to the UPS.
The safety cover (plastic comb) must be installed on the UPS. With the 1500 VA UPS, a
new W80 signal cable will be delivered. Use only this new W80 signal cable.
The delivery volume contains the W53 and W80 cables; on Sensation systems, only the
W80 cable is needed.
The delivery volume also contains an angled 3m power cable which will be required for
the 17'' monitor power supply.
Redundant cables must be discarded.
n Position the UPS
CAUTION
Please keep in mind that there are two options for connecting the UPS to the elec‐
trical network.
Fig. 30: UPS 1500 VA: 230V versions Fig. 31: UPS 1500VA: 120V version
The 230 volt UPS version must be connected with W820 to the on-site PE-connector.
This active cooling kit is only needed, if the Siemens console (cabinet/furniture) is at the
customer site!
The kit number depends on the mains voltage used at the customer site. (Please see
( Ordering information / Page 13) for more details)
6.1 Overview
When used in combination with the console furniture, tower model 7 and up requires an
active cooling unit to deal with heat buildup.
The following combinations between the fan kit and products/computers are possible.
Sensation
ICS / IRS IES IES stand-alone
10/16/Cardiac
Voltage supply via Fan kit Fan kit
n.a.
PDC 230 V 230 V
Fan kit
Voltage supply
n.a. n.a. 115 V or 230 V,
local/UPS
country-specific
6.2.1 Preparation
• Shut down and switch off the computers.
• Remove the metal covers.
• Deinstall the spacers (see ( Fig. 32 Page 65). Take care not to drop the nut and
washer during deinstallation.
If the voltage supply is provided via PDC (230V), only a 230V cooling kit(part number:
10179898) has to be connected to the voltage supply.
If the Wizard is connected to the local power supply, a cooling kit corresponding to the
country-specific working voltage has to be used.
• Install the cooling unit using the delivered mounting material and spacers.
• Connect the power cable to the multiple socket strip.
• Connect the PE wire to an unused ground bolt on the multiple socket strip´s cover.
After powering on the system (as described in ( ICS SW configuration / Page 67),
please check whether the fans are working. The fans have to expel the warm air from
the container.
While working on the ICS, ignore the IES. Do not start the IES restore at the same time.
The D31 driver is installed in the factory. If no "new hardware found" message displays
within approx. 2 min., please check to see if the CAN Interface Board D31 is working.
The next chapter, ( Checking the CAN Interface Board D31 / Page 68), explains how
Go on with chapter ( Check the drive letter of the MOD drive (optional) / Page 74)
You will see a message "Found New Hardware Wizard." Select "Install software automat‐
ically..." and click "Next".
Fig. 36: Select install software automatically
n Change the path name to "C:\WINNT\system32\drivers"- you can type the path in or
use "Browse". Click "OK" to install d31.sys. Users of non- US keyboards will usually
find browsing easier.
Fig. 37: Select path name
n "New Hardware Found" pops up a second time. This time, the serial ports of the D31
are found. Again, select "No, not this time", because the drivers still do not come
from the Internet. Click "next". Select "Install software automatically", click "Next",
and click "Finish" when the installation is complete.
Fig. 40: New Hardware Found Wizard Fig. 41: Select install software automatically
n After approx. 1 min., the following message is displayed: "...do you want to restart
your computer now?..." DO NOT RESTART NOW!
n Minimize the installation window to see the "My Computer" icon at the top left corner
of the desktop.
n Use the right mouse button to click the "My Computer" icon and select "Manage" fol‐
lowed by "device manager."Click the "+" symbol next to the word "ports" to see the
details.
Fig. 42: Device Manager
n Note that you see COM Ports 10, 7, 8 and 9. These numbers have to be corrected
now.
n Use the right mouse button to click "Communications Port (COM10)"; select "Proper‐
ties.
Fig. 43: Properties window
n Click "Advanced" and change the Com port number from 10 to COM Port number 6
(see screenshot below). The message that follows "...in use..." is not an error. Click
"Yes" when the system asks you if you wish to continue.
Fig. 45: Advanced settings
The drive letter of the MOD drive is already corrected in the factory. Correct drive letter
of the MOD is X. You can simply check it with the Windows Explorer. If the drive letter is
X, go to ( Final Installation of VB30B on the Navigator / Page 78). If the drive letter of
the MOD is not X, please go to ( Correct the drive letter of the MOD drive / Page 74)
n Click Yes
Fig. 52: Confirm
n Click the Start button on the task bar and perform Shutdown -> Restart.
n After restart, check that the MOD drive letter is X.
n Check the results of the settings of the COM ports after rebooting by right-clicking the
"My Computer" icon, and then selecting "Manage", "Device manager", "Ports":
Fig. 53:
If you select the wrong system type here, you cannot recover from it later.
Instead, you have to reinstall the complete VB30B software.
The refresh rate is already set to 75 Hertz in the factory. In general, all systems which are
affected by this evolve step have an analog monitor.
It could be necessary to configure the keyboard language for meduser as well. Please
check the settings after you have logged in as meduser and configure the keyboard once
again.
7.5.1 Restore 1
n To enter the service platform, please enter the license key noted previously.
n In the main menu of the service software, select the Backup & Restore function.
n Insert the Navigator backup CD.
n From Command, select Restore.
n From Drives, select the corresponding drive.
n From Archive, select SW-Settings02...
Fig. 55: Restore 1 SW settings (only an example)
If the message "Error during system start" appears, start the following process: failt
pdfcamp_registry. Click OK and ignore the information. The system detected that the
standard pdf printer is not installed.
n Cancel the check-up and ignore the Quality Hint before you continue.
Wait until the Quality Hint pops up. Don’t start restore 2 if the firmware update of the
controllers has not been completed. Wait until gantry has reached stand by.
1. Any Wizard hostname entries that exist in DICOM -> Network nodes have to be re‐
moved.
2. Any Wizard hostname and IP addresses have to be entered in the Database -> Satellite
console. In this menu, the Wizard hostname must be entered in lowercase letters. Using
capital letters or a mix of capital and lowercase letters may result in difficult-to-trouble‐
shoot connection problems between Navigator and Wizard.
3. Do not enter the Wizard(s) in DICOM -> Network nodes!
To correct the Navigator <-> Wizard connection, if necessary, the procedure is detailed in
"Checks to avoid performance problems" under "Software self-tests".
7.5.6 Restore 2
n Go to Local Service.
n In the main menu of the service software, select the Backup & Restore function.
n From Command, select Restore.
n From Drives, select the corresponding drive.
n From Archive, select SW-Settings02...
Fig. 58: Restore 2 SW settings (This is only an example)
If the serial number has been changed, System Management has to be uninstalled first
and reactivated afterward.
n Click >.
n Set the correct time.
n Click Finish.
n Go to Configuration.
n Click DICOM General.
n Enter the correct HIS/RIS, Study Transfer and Print entity title.
n Click Save and Home.
n Go to Service->SRS.
Fig. 60:
SRS Settings
n Outside NAT
If Outside NAT was configured be‐
fore the update, it will be restored
automatically. No action by CSE nec‐
essary.
n Static Route to SRS
If a static route was configured be‐
fore the update, it will be restored
automatically. No action by CSE nec‐
essary.
SRS Functions
SRS Base, Somatom life and System Management shall always be configured. Virus
Protection: Enable the checkbox if the customer used this service before the update.
Utilization Management: Enable the checkbox for all serial numbers listed on the attach‐
ed UM list (see chapter ( Utilization Management list (UM list) / Page 119).
n Click <SAVE>. All SRS functions are configured automatically except for System Man‐
agement. The message "Site data successfully saved" is output.
n Click OK.
n Click >.
SRS function check will be initiated.
SRS Function Check
The software checks if the configured SRS functions (desired) are functioning correctly
(actual).
This working steps are only necessary if the license CAP3D_Filter_VRT exists in VB28B.
Fig. 62: License file for the Wizard (This is only an example)
- Click Open.
- Click Save.
If a license.dat file already exists in the folder C:\Somaris\config\Licensing\ ; the old li‐
cense.dat file will be deferred into the folder C:\Somaris\config\Licensing\History.
Note: Note: Here, most of the customer's own API recordings should be present (com‐
pare the number of API texts to the number of APIs noted in chapter Page 27. If not all
the custom APIs appear under "Undefined," go to the individual language folders and
play these, looking for ones that seem to be defaults, but in fact were recorded by the
customer. If no custom APIs can be found, repeat the restore of the group: CT-Settings/
ScanUI and Mode from the backup made just before the upgrade, and check again.
8.1 Power up
To perform the following steps, the Navigator must be installed and running.
The Service Pack 1, 2 and also the Function Pack 1 for VB30B are already installed in the
factory.
The driver for the Volpro card is already installed on the IES Tower 8 included in delivery.
If the "Found New Hardware" window pops up, continue with this chapter. Otherwise go
to chapter ( Check the drive letter of the MOD drive (optional) / Page 99)
n After the Wizard is powered up, the Windows “Found New Hardware” assistant will
pop up.
When the system asks for administrator login, log in as administrator with the normal
administrator password.
Fig. 64: Found New Hardware: User name
Fig. 65: Found New Hardware Wizard: No, not this time
The drive letter of the MOD drive is already corrected in the factory. The correct drive
letter of the MOD is X. You can simply check it with the Windows Explorer. If the drive
letter is X, go to chapter ( Restore steps / Page 104)“. If the drive letter of the MOD is
not X, please go ( Correct the drive letter of the MOD drive / Page 99) .
n Click Change
n Change the drive letter to X
Fig. 73: Change Drive Letter or Path
n Click Yes
n Click the Start button on the task bar and perform Shutdown -> Restart.
n After restart, check to ensure that the MOD drive letter is X.
8.4.1 Restore 1
n In the main menu of the service software, select the Backup & Restore function.
n Insert the backup media for Wizard.
n From Command, select Restore.
n From Drives, select the corresponding drive.
n From Archive, select SW-Settings...
n From Groups, select all except:
- User Settings
- Service\Service\SystemMgmt and click Go.
BackupRestore Running ...; wait until Ready is displayed.
In this case the TCPIP\LAN-Settings can be restored because only one network adapter is
installed in the IES tower. The problem with the IP addresses of the network adapters,
cannot occur.
If the message "Could not find C:\Somaris\log\savelog.txt" appears, ignore it. This file in
used for error analysis in the factory.
n Reenter the Administrator Password into the Password field AND Confirm field.
Note: the Administrator Password for Wizard and Navigator must be the same!
n Click Save.
8.4.3 Restore 2
n Once started up, access the service software.
n In the main menu of the service software, select the Backup & Restore function.
n From Command, select Restore.
n From Drives, select the corresponding drive.
n From Archive, select SW-Settings02...
n From Groups, select User Settings and click Go.
BackupRestore Running ...; wait until Ready is displayed.
n From Archive, select inspace (optional) and click Go.
n From Groups, select %MEDHOME%rt3d\preserve and click Go.
BackupRestore Running ...; wait until Ready is displayed.
n Click Home
n Wait until an automatic reboot is requested (this may take up to 3 minutes).
An automatic reboot will be initiated after the reboot message is confirmed with
OK.
If no automatic restart was executed, Perform System/End -> Restart the System (Re‐
start is necessary to enable options and make the tab cards option available in the cus‐
tomer UI).
If the system comes up with the error message “Navigator connection failed” the follow‐
ing working steps are necessary.
n
- Open a command window.
-
-
Type in alldbremove
type in the administrator password and press Return.
- confirm with Return.
System will be rebooted automatically.
n
- 1st Wizard offset = e.g. 100
- 2nd Wizard (optional) offset = e.g. 300 (the important fact is that the two Wizard
offset numbers are different.)
If you change the default settings, a reboot is started automatically. To go fur‐
ther, you have to wait until the reboot is finished.
In this menu, the Navigator (=ICS) hostname must be written in lowercase letters.
n Type in the host name (lowercase letters!) for the main console (Navigator).
n Click "find" to find the IP address of the main console.
n Click Save
n Click Finish and Home.
An automatic reboot will be initiated after the reboot message is confirmed with
OK.
n The system reboots (if any changes have been made)
Fig. 75:
SRS Settings
n Outside NAT.
NOTE: If Outside NAT is used, enter
the NAT addresses for CA Unicenter
because they are not restored. You
can read out the IP addresses at the
Navigator / SRS settings.
n Static Route to SRS.
If a static route was configured be‐
fore the update, it will be restored
automatically. No action by CSE nec‐
essary.
SRS Functions
SRS Base, Somatom life and System Management shall always be configured. Virus
Protection: Enable the checkbox if the customer used this service before the update.
Utilization Management is not required for the Wizard.
n Click <SAVE>. All SRS functions are configured automatically except System Manage‐
ment. The message "Site data successfully saved" is output.
n Click OK.
n Click >
SRS function check will be initiated.
SRS Function Check
The software checks if the configured SRS functions (desired) are functioning correctly
(actual)
These working steps are only necessary if the licenses Argus, MRI_SR_ VIEWER or Vessel‐
View exist in VB28B; see notes in chapter Page 29 Valid licences for the 1st Wizard and
Page 31 Valid licences for the second Wizard.
n Click Browse and select the right license file from CD-R-drive, hardware dongle ID is
the same as the dongle ID of the new license.dat file.
Fig. 77: License file for the Wizard (This is only an example)
n Click Open.
n Click Save.
Note: If a license.dat file already exists in the folder C:\Somaris\config\Licensing\, the old
licence.dat file will be deferred to the folder C:\Somaris\config\Licensing\History.
Do not activate NTP time server or select automatic Daylight Savings Time.
n If changes were made, click Save. Confirm the message displayed with OK.
Configure Regional and Language settings as noted.
n From the syngo user interface, select -> Options -> Configuration.
n Click Customize on the Regional Options tab card.
n Configure Date and Time as noted.
n In the Languages tab card, click Details and select the default input language type as
noted on page 2.2.
Fig. 79:
n If the check was not successfull,
troublshoot according to the follow‐
ing description.
No connection to So‐ The CT system is unable to log in onto the Somatom LifeNet serv‐
matom Life Extranet er using the https protocol.
server n Check https access to CS Knowledge Base (local_service -->
reports--> Access to CS Knowledge Base. If OK: LifeNet serv‐
er is probable not available If not OK: https is probable
blocked at the customer’s (port 8080)
n Contact the customer network administrator
Virus Scanner not The real-time scan service NtRtsan.exe is not running (task man‐
running ager process NtRtScan.exe).
n On page SRS, the checkbox Virus Protection -Desired must be
enabled. Press Save to activate Realtime Scan. Repeat the SRS
Function Check.
I 11/09/2006 09:23:37 This is an example for Sensation 64 with serial # 54777 and
Navigator IP 192.168.186.116, located in Germany
WSNAME= ct_neuro
Node_IP= 192.168.186.116
Node_Name= CT8377520-54777
hostName= ct_neuro
hostIP= 192.168.186.116
Modality= CT
System_Type= P30F
Product_Version= VB30A
SerialNumber= 54777
MaterialNumbe= 8377520
CUSTOMER_ID= ID
COUNTRY= DE
I 11/09/2006 09:23:37 START Installation of System Management Base
I 11/09/2006 09:23:37 START Modify the etc/hosts File
Successful entry in hosts file
END Modify the etc/hosts File
START Setting system variables
Successful setting system variables
END Setting system variables
Step 4: Start Registration with server
I 11/09/2006 09:23:41 Check if Management Server is reachable. (timeout: 300 sec.)
Scanning : e.g. 194.138.39.22 port 1721
Successful reaching Management Server 194.138.39.22
I 11/09/2006 09:23:44 Registering the Node: CT8377520-54777 with Manager
194.138.39.22 with message=[c:\sysmgmt\TND\BIN\cawto -n
194.138.39.22 -s CT8377520-54777 "New Node:
CT8377520-54777 App: CT_P30F_VB30A Site: DEn.a. Sour‐
ceIP: e.g. 192.168.186.116 " > C:\DOCUME~1\ADMINI~1\LO‐
CALS~1\Temp\log\cawto.txt 2>&1 ]
I 11/09/2006 09:23:45 Successful registration with server
END register with server
............................
Step 5: Download INIT package from server
I 11/09/2006 09:25:25 START init of the node
I 11/09/2006 09:25:25 Waiting up to 15 minutes for INIT of the node
3 Displays the data that are used for regis‐ n Under Site_Info / e.g. Customer ID
tration. You may check for correct serial no blank must be entered. If so,
number, the country, and the Custom‐ the System Management installa‐
er_ID. tion fails and returns an error at
the very beginning of the proce‐
dure.
4 Starting registration at the System Man‐ n Contact the SRS Help Desk
agement server. (+49-9191188080 ext. 191), if the
installation/activation fails at this
step.
5 Downloading the INIT package from the n Most installations fail at this step.
server onto the syngo Webspace server. If so, repeat the installation once.
Contact the SRS Help Desk
(+49-9191188080 ext. 191), if the
installation fails again.
10.1 Chinese
In some cases, the dialog window disappears. Do not try to restart the "Regional Lan‐
guage Options" dialog. You can move the dialog to the foreground again by pressing Alt
+ TAB.
n From the syngo user interface, select -> Options -> Configuration.
n In the configuration panel, click the Regional and Language Options icon. Note: The
window disappears. Click the left mouse button to move the window to the fore‐
ground.
n In the Regional Options tab card, select Chinese (PRC)
n Under Location, select the country where you are located.
n Click Apply.
n If necessary, press Alt + Tab to move the dialog window to the foreground.
Fig. 81: Regional and Language Options n To modify the appearance of the date,
time or numbers, click Customize.
Note: change the formats according to
the notes you made before the update.
There is only one restriction: a maxi‐
mum of 2 characters can be entered for
the month in the date format e.g YYYY-
MM-DD
- Confirm any change with Apply.
- Click OK
Fig. 82: Regional and Language Options n Next, go to the Languages tab card.
n Select Chinese as “Language used in me‐
nus and dialogs.
n Click Details... .
Fig. 83: Text Services and Input Languages n NOTE: if the keyboard Chinese (PRC) is
already installed, skip the next 3 steps
and continue on the top of the next
page.
n Click Add... .
Fig. 85: Text Services and Input Languages n As the “Default input language”, select
“Chinese (Simplified) - Microsoft Pinyin
IME 3.0”
n Select the EN English (United States)
keyboard
n Click Remove.
n Click Apply
A message appears telling you
that the removal becomes effec‐
tive only after a reboot; click OK
n Click OK.
n Press Alt + Tab to bring the window
“Regional and Language Options” into
the foreground.
Fig. 87:
n Now make sure that the first, third
and fourth checkboxes are enabled.
n Click OK... .
10.2 Japanese
In some cases, the dialog window disappears. Do not try to restart the "Regional Lan‐
guage Options" dialog. You can move the dialog into the foreground again by pressing
Alt + TAB.
n From the syngo user interface, select -> Options -> Configuration.
n In the configuration panel, click the Regional and Language Options icon. Note: if
the window disappears, click the left mouse button to move it into the foreground.
n In the Regional Options tabcard, select Japanese
n Under Location, select the country where you are located.
n Click Apply.
n If necessary, press Alt + Tab to move the dialog window into the foreground.
Fig. 89: Regional and Language Options n To modify the appearance of the date,
time or numbers, click Customize.
Note: change the formats according
to the notes you made before the up‐
date. There is only one restriction: A
maximum of 2 characters can be en‐
tered for the month in the date for‐
mat e.g YYYY-MM-DD
n
- Confirm any change with Apply.
- Click OK
10.2.3
Fig. 90: Regional and Language Options n Select Japanese as “Language used in
menus and dialogs”.
n Click Details... .
10.2.4
Fig. 91: Text Services and Input Languages NOTE: if the Japanese keyboard is al‐
ready installed, skip the next 3 steps and
continue on the top of the next page.
n Click Add... .
10.2.5
10.2.6
Fig. 93: Text Services and Input Languages n As “Default input language”, select
“Japanese-Microsoft IME Standard
2002 ver. 8.1.”
n Select the EN English (United States)
keyboard
n Click Remove.
n Click Apply
A message appears telling you
that the removal becomes ef‐
fective only after a reboot, click
OK.
n Click OK.
n Press Alt + Tab to bring the window
“Regional and Language Options” into
the foreground.
10.2.7
10.2.8
Wizard
n Open Local Service Home menu and go to Test Tools
Wizard
Map drive C: of ICS (Navigator) at Wizard
n Select Drive: Z:
n Type
Folder: \\<ICS-Hostname>\C$
In the upcoming window log on
as Administrator using the ad‐
ministrator password of the IES
from C:\Somaris\Tools\SelfTest\Communication\Local\
to Z:\Somaris\Tools\SelfTest\Communication\Remote\
and
from Z:\Somaris\Tools\SelfTest\Communication\Local\
to C:\Somaris\Tools\SelfTest\Communication\Remote\
If the SomSTSysInfo.info does not exist, you have to perform the following work steps to
recreate it:
n Go to Local Service.
n Click Testtools -> Software SelfTest -> Create System Info File
Navigator and Wizard
n Open Local Service Home menu and go to Test Tools
n Click Software SelfTest and execute all subtests.
- Environment
- Configuration
- Security
- Database
- Misc
- Communication (only if Wizard (IES) is connected)
- Performance
In case of errors, refer to the hints for troubleshooting
If you have to perform troubleshooting, make sure that you recreate the SomSTSysIn‐
fo.info and copy and paste it between ICS and IES as described above. Otherwise, you
will get the same error messages even though you already solved the problem.
The backup files have been saved correctly when ok is appended to the end of the back‐
up filenames. e.g., <hostname>-SW-Settings02-PXXX-date_time_ok.ar
Fig. 107:
The backup files have been saved correctly when ok is appended to the end of the file‐
names, e.g., <hostname>-SW-Settings02-Pxxx-date_time_ok.ar
Remarks: .................................................................................................
...
.................................................................................................
...
After completing the update, make a copy of this page, fill it out and file it in the corre‐
sponding System Binder/User Handbook.
healthcare.siemens.com/services
siemens.com/healthcare