Faculty of Business & Information Technology Department of Business Studies Industrial Training Handbook

Business Studies Department
FACULTY OF BUSINESS & INFORMATION TECHNOLOGY
DEPARTMENT OF BUSINESS STUDIES
INDUSTRIAL TRAINING HANDBOOK

STUDENT’S GUIDE
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Revised April 2019 _SK
Table of Contents
OVERVIEW OF INDUSTRIAL TRAINING ................................................................. 4

Introduction ...................................................................................................................... 4
Objectives of the Industrial Training ............................................................................... 4
Pre-requisite ..................................................................................................................... 4
Procedure.......................................................................................................................... 5
Placement of Industrial training ....................................................................................... 6
Attachment Arrangement ................................................................................................. 6
Attachment Confirmation ................................................................................................. 7
Report Duty at the Training Placement ............................................................................ 7
Change of Training Placement ......................................................................................... 7
Ethical Conduct during the Training ............................................................................ 8
Weekly Log Report ...................................................................................................... 9
Confidentiality of Company’s Information (Industrial Training ) ............................. 10
Insurance..................................................................................................................... 10
Breach of Terms and Conditions of Industrial Training............................................. 10
Advisor-Advisee Consultation ................................................................................... 10
Assessment ................................................................................................................. 10
Allowance ................................................................................................................... 11
Industrial Training Visitation ..................................................................................... 11
STUDENTS’ GUIDE ....................................................................................................... 12
2.1 Registration Process ........................................................................................................... 12
REPORT WRITING GUIDELINES ............................................................................. 22
5.1 Order of Contents ........................................................................................................... 22
5.1.1 Preface..................................................................................................................... 22
5.1.2 Text ......................................................................................................................... 23
5.1.3 Supplement ............................................................................................................. 24
5.2 Conclusions .................................................................................................................... 27
5.3 Citations ......................................................................................................................... 27
5.4 References ...................................................................................................................... 27
REFERENCES................................................................................................................. 29
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APPENDICES
Appendix A The Weekly Report Template…..…………………………………… 30

Appendix B Overall Content of the Report……………………………………........ 31
Appendix C Final Report Front Cover Format ………………………………......... 33
Appendix D Declaration …………………………………………………………… 34
Appendix E Acknowledgement …………………………………………………....... 35
Appendix F Abstract……………………………………………………………......... 36
Appendix G Table of Contents………………………………………………………. 37
Appendix H List of Tables/Figures/Appendices……………………………………. 38
Appendix I List of Symbols/Abbreviations………………………………………… 39
Appendix J Body of text…………………………………………………………….. 40
Appendix K Final Report Marking Rubric………………………………………… 41
Appendix L Marking Guide for Weekly Report …………………………………... 44
Appendix M Industrial Training Assessment Report by Work/Industry
Supervisor……………………………………………………………… 45
Appendix N Industrial Trainee Assessment Report by Academic Supervisor …... 49
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OVERVIEW OF INDUSTRIAL TRAINING
Introduction
Industrial Training program provides pre-professional work experience with specific assignments
and responsibilities. An Industrial Training should be relevant to a student’s personal career
interests and academic courses of study, serving as a bridge between university and the world of
work. Productive Industrial Trainings help students make informed decisions and improve their
marketability after graduation.
Objectives of the Industrial Training
The objectives of the Industrial Training are:
a) To provide pre-professional work experience with specific assignments and

responsibilities.
b) To encourage/stimulates a personal career interests, serving as a bridge between university
and the world of work.
c) To help students make informed decisions and improve their marketability after
graduation.
d) To encourage students to apply the skills and knowledge gained at the university to benefit
the organizations.
e) To nurture quality Business / Finance & Accounting graduates well verse with information
technology, versatile, competitive, innovative and resourceful.
f) To train and prepare students with knowledge and skills requirements of current and future
work environments.
Pre-requisite
Before a student is allowed to undergo the industrial training, they should PASS ALL CORE
SUBJECTS of YEARs 1 & 2.
Once eligible, the students need to follow the proper procedures for the industrial training.
Students have to plan at least TWO (2) months prior to the one in which the training will take
place. The procedures are shown below.
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Procedure
Industrial Training Placement Flowchart
Start
Department issues supporting letter

2 months prior the training will take
place
List of Submit cover letter, resume and

companies for supporting letter to the respective
training company
No
Application
successful?
Yes
Notify the department (submit a

copy of offer letter to the
department
Online Course Registration within

ADD/DROP PERIOD
Supervisor Assignment
Industrial Training commences for

16 weeks (with extensive
communication with department
supervisor
Submit 2 copies of report and log-

book (a week after the training
completes) to the supervisor
Endorsement of Industrial Training

result by the department
End
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Placement of Industrial training
Students will be given a choice to approach companies that they are keen to work with however
work conducted in the selected company should be related to the enrolled academic programme.
Industrial training/placement outside Malaysia.

a) Students are allowed to undergo the industrial training abroad.
b) It is compulsory for student to purchase international medical and hospitalization
insurance.
c) Students must fulfill the immigration requirements of the designated country of the
industrial training/placement.
d) International Office, Student Affairs & Registrar Offices will be informed to assist the
student in applying for the necessary (e.g. application of visa, purchase of insurance,
letters of indemnity,
e) Kindly contact the International Office of the University for any assistance or
clarifications on immigration matters.
Attachment Arrangement
To fulfill the industrial training requirement, the students MUST undergo at least SIXTEEN (16)
weeks training at the organization approved by the department. Students may find the list of
companies for the training at NEUC’s website or propose new ones to the Industrial Training
Coordinator.
To fulfill the department’s requirement, students should be involved in tasks related to

administrative/ management/ marketing/ sales/ operations / human resources or other areas of
business during their training. Students are PROHIBITED from doing CALL CENTRE tasks
during the 16 weeks training.
For Part-time students they may choose to:
a) Undergo the industrial training at their current working place, if they are
employed in the same field of their academic programme for a minimum period
of 5 years or
b) Do a project of equal weightage of the industrial training that covers the necessary
CLOs or
c) Take electives of equal credits if project is already a part of the academic
programme
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Attachment Confirmation
Students need to confirm the place of their training not less than ONE (1) month before the training
begins.
The confirmation of the industrial training attachment is done once the student submits the
registration form, and the offer letter from the relevant organization to the Department.
Every student is assigned an academic supervisor at the Department. The student supervisor list
will be informed to the student prior to their training.
Report Duty at the Training Placement
Students are required to report at the relevant organization as directed in the attachment/offer
letters. The semester that students join industrial training varies according to their intakes into the
programme.
a) Long semesters where usually the industrial training starts in the first week of a new
semester which has SEVENTEEN (17) academic weeks.
b) Short semesters, where students may start in a short semester which has NINE (9)
weeks and continue thereafter in order to complete the 16 weeks training.
c) Other circumstances, students need to complete 16 weeks from whichever date they
start the training from
When reporting, students are required to bring along the following:
a) Attachment letter from Department of Business Studies to undergo the training.

b) NEUC Student’s ID Card
Students MUST:
a) Register for the industrial training subject just like any other academic subject and settle
the semester fees to NEUC.
b) Immediately inform the Business Department regarding the changes in the Industrial
training placement (should there be any).
Change of Training Placement
Students are NOT ALLOWED to change their training placement once confirmation has been
made with the Department. To ensure problems are solved amiably, students should discuss any
arising matters with regards to their attachment with the relevant organization.
Any students found to have changed their training placement without proper written authorization
from Department will be considered as disobeying the regulation/industrial training ethics and will
be barred from undergoing the training and consequently be ordered to repeat the industrial
training in the following semester.
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Department will only consider a change of the training placement for the following:
a) medical reasons with the presence of a medical certificate
b) abuse of interns with presence of clear and strong evidence
c) Violation of industrial training requirements/ regulations
d) Ethical / legal matters.
Academic Supervisor / Industrial training coordinator will visit the site to investigate and hold
discussions with the site/ work supervisors and interns to verify reasons and negotiate solutions.
If any of the above mentioned causes are proven to be present then the Industrial Training
Coordinator may issue an Industrial Training Withdrawal Letter acknowledged by the Dean of
the Faculty to remove the intern from the organization. Students will then need to reapply to
another organization and meet the 16 weeks requirement from the new start date.
Ethical Conduct during the Training
Students must adhere to the following rules and regulations during the training.
a) Discipline and Regulations
i. All students on Industrial Training must abide by the following: to the laws of
Malaysia and/or the laws of the designated country of the industrial training o the
University’s Student Code of Conduct governs the conduct of students during the
industrial training period, to the terms of the employment contract with the
company.
ii. It is the duty of the student to show constant high self-discipline and conduct that
truly represents the disposition of a NEUC student while undergoing training or
when he/she is outside the training placement.
iii. Every student must perform his/her training with full dedication and concentration.
iv. Every student must obey and respect his/her training supervisor throughout the
training. He/She must abide by the rules and regulations set forth by the Employer
and the Department to which he/she is assigned.
v. Every student must avoid causing damage or misappropriate any property
belonging to the company.
vi. Every student must behave and wear proper attire during the industrial training
period, in line with the requirement of the rules and regulations of the organization
the students are attached to.
vii. NEUC regulations are enforced upon students throughout the duration of the
training.
 Carry out the assigned duties and responsibilities responsibly and
professionally.
 Discipline issues will result in fail grade (grade F) in industrial training course.
(e.g. not showing up at work, damage properties of company, stealing,
cheating, etc)
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b) Safety Precaution
i. Students are strictly required to observe SAFETY FIRST in all compliance of the
assignments at the Industrial Training Company.
ii. Students are to approach the Supervisor-in-charge immediately when there are
any concerns on safety issues arises and/or foresee. Female students are highly
encouraged to take extra precaution and extra reasonable care for themselves to
ensure a safer environment.
c) Problems
Seek assistance if the students encounter any problem relating to the training (e.g.
conduct of staff in the company, sickness or accident occurs during the industrial training
period that requires intensive medical care) communicate directly as soon as possible
with: o
i. The Industry Supervisor/inform the company, AND ;
ii. NEUC Academic Supervisor/Head of Department/ Industrial Training
Coordinator/Dean
- If the Employer terminates the Industrial Training for “just cause”, for example, for
example, absenteeism or failure to follow safety, security and other policies and
procedures, the student will receive a failing grade of “F.” If the termination is not for “just
cause”, for example, downsizing or liquidation, the student is required to find another
Company and continue the Industrial Training in the same semester or the student can
continue the is require in the following semester and will receive a grade of “IP” (In
Progress).
d) Attendance/Absence/ Leave
Every student must make him/her available throughout the working hours as specified by
their training placement.
Professional Issues & Leave Application:
i. Be punctual to work.
ii. No annual leave (under MOHE directives, only emergency leave)
iii. Emergency leave to be less than 6 days
Weekly Log Report
Students have to fill in their weekly log report to prove their work/activities that have been
completed for the day. Writing must be in English, neat, and legible. This log report is
useful as a guide to write the industrial training report. Students must also bring along the
log report to the training every day and obtain weekly employer/supervisor signature. The
weekly log report template can be found in APPENDIX A.
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Confidentiality of Company’s Information (Industrial Training)
Every student is prohibited from revealing any classified information pertaining to the organization
that he/she is attached to. Students are also prohibited from copying, printing or taking pictures
of any document or equipment deemed secret by the organization.
NEUC will presume that students who disclose trade secrets of the organization as disobeying the
ethical conduct/rules of industrial training.
Insurance
During the training students will be covered by insurance on the arrangement of NEUC (if they
are currently covered by insurance in the name of NEUC student). Should there occur any
incidences resulting in a permanent handicap, students should:
a) Lodge a police report within 24 hours period.

b) Request a written report from the training placement.
c) Inform and send all related documents to NEUC for further actions for insurance
claims.
Breach of Terms and Conditions of Industrial Training

a) Students are reminded to obey the Rules and Regulations of NEUC, the terms of the
industrial training contract with the company, and the Universities Act at all times.
b) Students should also keep abreast with developments on campus.
c) Disciplinary action will be taken against students who do not follow the rules and
regulations for Industrial Training and may lead to a Fail grade in industrial training
course
Advisor-Advisee Consultation
a) As students are taking a course and considered as active student in Faculty, the
b) Advisor-advisee consultation for advisee undergoing industrial training still must be
conducted. It can be via email, or telephone to report the current situation and/or issues
encountered.
c) Please take initiative to contact the advisor to complete the academic consultation.
Assessment
To determine whether the student passes or fails the Industrial Training, the following contribute
to the assessment:
Weekly Report 20%

Employer Evaluation Report 25%
Lecturer’s Evaluation Report 25%
Student’s Report 30%
TOTAL 100%
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The employer / industry supervisor should give a feedback by using the available evaluation form
APPENDIX M. As for the feedback from the academic supervisor, the feedback would be given
using relevant form APPENDIX N.
Every student must submit the industrial training report to the department supervisor ONE (1)
week after the training completes or BEFORE THE SET DEADLINE. This report is considered
as final draft until the quality of the content is approved by the department supervisor.
In order to pass the industrial training, a student has to obtain at least 40% of the total marks. A
student who fails the industrial training is required to repeat the training.
Failure to submit the deliverables (industrial training report, weekly log report, assessment forms)
within the semester registered will cause the student to fail the subject.
Allowance
Remuneration or allowances for the students are subjected to the organization that offers placement
for Industrial Training.
Industrial Training Visitation
Before Visitation
a) Before the visit, your academic supervisor will contact you. So, please update your
latest contact number if you have changed it during the Industrial Training.
b) Please inform the Industrial Coordinator at least TWO (2) weeks before your Industrial
Training ends if your academic supervisor has not contacted you at all throughout your
training period.
c) Make sure your Industry Supervisor is informed and agreed with the visitation time and
date. If he/she unable to make it, make sure there is a representative from the company
during the visit or help to reschedule.
During Industry Training Visitation

a) Please brief the company’s background and your job scope as an intern to your
academic supervisor.
b) Inform your academic supervisor if there are any issues/ problems or special cases.
c) Please follow all instructions given by academic supervisor during the visit.
d) The academic supervisor should conduct: i) meet up with you, and ii) meet up with
your Industry Supervisor or his/her representative.
e) Please provide feedback to Industrial Training Coordinator if the Industrial Training
visitation did not go on accordingly
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STUDENTS’ GUIDE
2.1 Registration Process
Step1:
Notification Form will be handled by the Industrial training coordinator and approved by the head
f department. (This step is not for the student.)
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Step 2
Student will need to do the registration by signing into the university’s system. See below:
2a:
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2b: Login into Online Subjects Selection
2c:Update Information
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2d: Select Internship and Create Resume
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2e: Complete resume creation and wait for approval
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2f: Approved Resumes
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Step 3: Click 3 on Company List
Students can select any organization from NEUC’s database or select an organization of their
choice within or out of Malaysia.
 For Malaysian students who wish to undergo industrial training in a foreign country; all
relevant expenses including visa/ air ticket/ commuting to work/ accommodation/ meals
must be self-borne.
 For non-Malaysian students who wish to undergo industrial training at home country you
may do so bearing all costs on your own for doing so.
 Inform your Industrial Training Coordinator/Academic supervisor if company is not from
NEUC’s database so that it can be added to the existing list
 Students need to apply to the organization of their choice for internship opportunity
 Application letter must be accompanied by:
o Student’s pre-approved resume ( as submitted in NEUC’s website)
o Verification Letter from NEUC’s registrar
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Sample Verification letter
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Step 4: Download the Letter of Undertaking
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Step 5: Attend briefing By Industrial Training Coordinator. You will be informed of the date and
time of the training.
Step 6: Complete the evaluation after the completion of Industrial Training. Submit your
evaluation together with your final report.
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REPORT WRITING GUIDELINES
5.1 Order of Contents
The structure of the report is based on a standard format which contains the following sections:
a. Preface
b. Text
c. Supplement
An example of the overall content can be referred to APPENDIX B and marking guide at
APPENDIX K.
5.1.1 Preface
a) Declaration Page
This page contains the declaration of the student on the originality of his/her work.
This page must be endorsed and signed by the student. Refer to APPENDIX D.
b) Abstract Page
Generally the abstract is written after the completion of the text of the report. It
summarizes the structure of the whole text and the major facts it contains. It should
be written in the same language as that used in the text and contain not more than 250
words. It should be in ONLY one paragraph. Refer to APPENDIX F.
c) Acknowledgement Page
This sub-section is not compulsory but most reports convey appreciation to those who
have been involved in the study. Refer to APPENDIX E.
d) Table of Contents
The Table of Contents lists the chapters, topics and sub-topics together with their page
numbers. Sub-topics and topics should be labeled according to the chapter, for
example, the first topic in Chapter 1 should be marked 1.1 and the first sub-topic,
1.1.1. The use of letters in parenthesis (for example, 1.3.7 (a)) is appropriate as a
means of differentiating sub-topics of the same topic from each other. This numbering
system provides a clear picture of the relationship between chapters and topics and
shows how they are connected. Refer to APPENDIX G.
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e) List of Figures
This list contains the titles of figures, together with their page numbers, which are
listed in the text or in the appendix. The numbering system is the same as that used
for topics, for example; Figure 1.3, Figure 1.3.7 and Figure 1.3.7 (a). Refer to
APPENDIX H.
f) List of Tables
This list contains the titles of tables, together with their page numbers, which are listed
in the text or in the appendix. The numbering system is the same as that used for
topics, for example; Table 1.3, Table 1.3.7 and Table 1.3.7 (a). Refer to APPENDIX
H.
g) List of Appendices
This list contains the appendix number, and title of the appendix. Refer to APPENDIX
H.
5.1.2 Text
The text would consist of the following chapters:
Chapter 1: Introduction
Chapter 2: Company’s Profile /Background
Chapter 3: Details of Work Experience
Chapter 4: Reflections & Suggestions
Chapter 5: Conclusion
Refer to APPENDIX J.
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5.1.3 Supplement
Specific items which were not included in the main body of the text should be put in
this Additional/Supplementary Section. Typically this section includes the following:
a) Appendices consist of additional illustration of the text. The appendix supports the
written text of the report.
b) References/Bibliography
c) All works or studies referred to in the report in the form of quotations or citations must
be included in the bibliography. The References / Bibliography should be written in
the specific format approved by the Department. Each reference should be written in
single spacing format and a double space should be left between references. The
reference writing should follow the APA style. The detailed information about the
APA style could be found in http://apastyle.apa.org/
5.1.4 Format
a) Binding
ONE (1) copy of the report should be SOFT BOUND (ring-bind or comb-bind). The
letters of the cover page (front cover) should be printed in black ink. Refer to the
illustration of the cover page in APPENDIX C. The size of the cover page is A4. A
standard white paper is recommended.
b) Length
The length of the report is not specific but the ideal length is 30 – 40 pages (body of
the report).
c) Printing
Sections should be typed using a font such as Times New Roman, 12 pitches with
1.5 of line spacing. A high quality laser or ink-jet printer should be used for the
printing.
Any amendments or corrections should be carefully inserted in the text. The use of
cellophane tape is not allowed.
The body text should be typed with 1.5 spacing. Single-spacing is only permitted in
tables, long quotations, short footnotes, notes and citation and the
bibliography/references.
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d) Margins
i. Page Margins
 Left margin : 4.0 cm
 Right, Top, Bottom margins : 2.5 cm
 Header and Footer margins : 1.5 cm
ii. Paragraph Margins

 Chapter number and title should be centered.
 Subsection number should align with the left margin.
 Subsection title should be indented 1.5 cm from the left margin.
 The first paragraph in a subsection should align with left margin.
 The subsequence paragraphs should be indented 1.27 cm (0.5 inch) from
the left margin.
 General alignment for texts in paragraph should be “justified”.
 All tables and figures must be labelled and placed at the center of the page.
 The last paragraph of the page should contain at least two sentences. If it does not,
the paragraph should begin on the next page.
e) Page Numbering
All page numbers should be printed 1.0 cm from the bottom margin and placed at the
right hand side without punctuation.
8 pitches are recommended for numbers.
Roman numerals (i, ii, iii, etc) should be used in the preface section. Although the
Title Page is the first page of the Preface, no number is printed on it. Numbering
begins on the second page with (ii).
f) Sub-topics
No specific arrangement is required for the numbering of sub-topics but, whatever

arrangement is adopted, it must be consistent.
g) Tables
Tables are printed within the body of the text at the center of the frame and labeled
accordingly to the chapter in which they appear. Thus, for example, tables in
Chapter 3 are numbered sequentially: Table 3.1, Table 3.2 etc.
The table label is placed above the table itself and has a format of the type:
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Table 5.1: Employee Details
Source: xyz
If the table contains a citation, the source of the reference should be placed below the table.
h) Figures
Figures, like tables are printed within the body of the text at the center of the frame
and labeled accordingly to the chapter in which they appear. Thus, for example,
figures in Chapter 3 are numbered sequentially: Figure 5.1, Figure 5.2 etc.
Figures, unlike text or tables, contain graphs, illustrations or photographs and, the
labels are placed at the bottom of the figure rather than at the top.
Figure 5.1 Organizational Chart

Source: xyz
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If the figure contains a citation, the source of the reference should be placed at the bottom, after
the label.
5.2 Conclusions
Through the Industrial Training, students will not only gain the exposure and the experience from
the industry, but will also able to prepare a good report. It is hoped that students will be benefited
by these general guidelines and to meet the minimal format requirements set by the Department to
complete the Industrial Training and the report.
5.3 Citations
Citations must be provided within the content of the report when students refer to information/
statistics/data from another.
“Well, you’re about to enter the land of the free and the brave. And I don’t know how you got that
stamp on your passport. The priest must know someone” (Tóibín, 2009, p. 52)
Student teachers who use technology in their lessons tend to continue using technology tools
throughout their teaching careers (Kent & Giles, 2017).
According to a study done by Kent and Giles (2017), student teachers who use technology in their
lessons tend to continue using technology tools throughout their teaching careers
5.4 References
A list of references must be produced on a fresh page at the end of the report. References
display the full information for all the citations found in the body of a research project. Some
things to keep in mind when it comes to the references:
a) All references sit together on their own page, which is usually the final page of a paper.
b) Title the page ‘References’
c) Place ‘References’ in the center of the page. Keep the title in the same font and size as the
references. Do not italicize, underline, place the title in quotation marks, or increase the
font size.
d) The entire page is double spaced.
e) All references are listed in alphabetical order by the first word in the reference, which is
usually the author’s last name. If the source lacks an author, alphabetize the source by the
title (ignore A, An, or The)
f) All references have a hanging indent, meaning that the second line of text is indented in
half an inch. See examples throughout this guide.
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g) Remember, each and every citation in the text of the paper MUST have a full reference
displayed in the reference list. The citations in the text provide the reader with a quick
glimpse about the sources used, but the references in the reference list provide the reader
with all the information needed to seek out the source themselves.
h) For sources accessed online, following the citation include the URL: Retrieved from
http://url.com
i) If a source has no publication date use the abbreviation n.d. in place of the date. Use n.d.
for the in text citation: (Author’s Lastname, n.d., p. #)
j) If there is no author, skip it and start with the title of the article, webpage or book. The
intext citation for a source without an author is: (“Article/Book/Page Title,” Year, p. #).
Abbreviate the title to 1-2 words in your in-text citation.
Example:
REFERENCES
ALastname, F. M. (Year Published). Article title. Journal Name, Volume(Issue), page(s).
Retrieved from http://database.url
Alvarez, R. M. & Abrajano, M. A. (2011). Hispanic public opinion and partisanship in America.
Political Science Quarterly, 126(2), 255-285. Retrieved from http:// www.ebscohost.com.
BLastname, F. M. (Year, Month Published). Article title. Magazine Title, volume(issue), page(s).
Bryant, S. L., & Cooper, E. (2013). The one-stop carbon solution. Scientific American, 309(5),
72-77. Retrieved from: http://www.scientificamerican.com
CLastname, F. M. (Year, Month Date Published). Article title. Newspaper Title, p. #s.
Crocker, R. (2014, September 9). Islamic State is getting stronger, and it’s targeting America.
Wall Street Journal. p. A17.
DLastname, F. M. (Year, Month Date Published). Article title. Retrieved from URL
Doe, J. M. (2015 May). How to cite using APA. Retrieved from http://www.learntociteAPA.com
ELast, F. M. (Year Published). Book. City, State: Publisher.
Erdman, P. E. (1988). The Palace. New York, NY: Bantham Books.
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REFERENCES
Roger T.Bell & Jariah Mohd Jan (Eds.). (2003). Guide to the Preparation of Research Reports,
Dissertations & Theses 2003. Malaysia: Institute of Postgraduate Studies University of Malaya.
Universiti Tun Abdul Razak. (2007). Practical Training Handbook. Kelana Jaya: Department of
Business Administration.
Me. M.Cronje, Me. N. Murdoch, Me.R. Smit (Ed). (2003). Reference Technique: Harvard method
and APA style. South Africa: University of Johannesburg.
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Appendix A The Weekly Report Template
Week No: _1__
Date Duties Performed / Task setting

This is my first week at ABC Sdn Bhd. I was assigned to Mr. Leong
March 25 - (HR Manager) to do feasibility study for the company's proposed
March 29 Compensation Plan. For this assignment, I did several interviews with
the HR Executives (Ms. Catherine and Mr. Zen) to get better
understanding of their requirements. I also had discussion with Ms.
Melinda (Senior HR Exec) in identifying the best plan.
I was using MS Word to prepare my proposal, and luckily this was one
of the subject that I have already learnt at NEUC. My HRM subject
taught me about compensation and now I get to experience it for real.
I met the executives separately obtained their consent and proceeded

with the interview. For the interview protocols and analysis. I used
my knowledge from OB and Business Research Methods subjects.
These were more detailed than what I actually learnt.
The proposal writing was a bit challenging for me. Although I have
written proposal before, this is different to me as I need to meet the
company’s requirement. I also learnt the components that I need to
insert in an actual proposal (which is new to me).
Signature of work Supervisor: _______________________________________
Name of work Supervisor : _______________________________________
Name of Student / Trainee : _______________________________________
Date and Time : ______________________________________
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Appendix B Overall Content of the Report
Declaration
Abstract
Acknowledgement
Table of Content
List of Tables
List of Figures
List of Appendices
References
Chapter 1: Introduction (1-2 pages)

This chapter consist a brief explanation to Industrial Training Course that includes introduction,
Industrial Training Objectives, etc. The following details must be included:
Name & address of company
Name & position of industrial supervisor
Start date & completion date of training
Chapter 2: Company’s Profiles/Background (4-5 pages)

This chapter introduces the company’s profiles such as introduction to the Company’s
Background, Organization Charts, Company’s History, company’s business activities, mission,
vision, market strength, competitors etc. Students are advised to seek advice from the company’s
representative/ industry supervisor before writing this page in order to prevent conflicts or leaking
of company’s information.
Chapter 3: Details of Work Experience (15- 20 pages)

This chapter starts focuses on detail description of the working experience during the training
period. This includes the details of jobs/ tasks/ trainings/ roles / responsibilities project(s) that the
student was involved in during the training period. Discussion must be supported with related
diagrams, tables/ charts and pictures. This section also covers the applications of technical
knowledge and soft skills for each assigned task.
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Chapter 4: Reflections & Suggestions (8-10 pages)

In this chapter, students are encouraged to reflect about the training that they underwent.
Discussions could include new knowledge & skills developed, challenges and difficulties faced by
the student. Next, the student needs to explain the solution(s) or action(s) taken to cope with the
challenges and difficulties. It is important to highlight the results and contributions to the company.
Limitations and constructive and positive suggestions for improvement in the future must be
included.
Chapter 5: Conclusion (2-3 pages)

This chapter summarizes the working experience identifying the student’s strength and weaknesses
during training, and describes how the industrial attachment has helped his/her personal growth,
development, and preparation or expectation for future professional work. The student also needs
to give a summary of the project(s) involved in, include a project description and his/her role(s) in
each particular project. These conclusion needs to relate back to the learning outcomes of industrial
training.
32 | P a g e
Appendix C Final Report Front Cover Format
edge of paper
2.5 cm
edge of margin
4.5 lines (16 pt)
INDUSTRIAL TRAINING REPORT Formatted: Font: 16 pt
4.0 cm 2.5 cm
7 lines
STUDENT’S NAME & ID NO Formatted: Font: 16 pt

Formatted: Font: 16 pt
7 lines
Bachelor of XXX Formatted: Font: 16 pt

5 lines
Faculty of Business and Information Technology Formatted: Font: 14 pt

New Era University College (14 pt)
5 lines
January 2019 (12 pt) Formatted: Font: 16 pt
1.5 lines
edge of margin
2.5 cm 33 | P a g e
edge of paper
Appendix
Business D Declaration
Studies Department
edge of paper
2.5 cm
edge of margin
4.5 lines (12 pt)
DECLARATION
7.5 lines
4.0 cm 2.5 cm
I sincerely declare that:

1. I am the sole writer of this report
2. the details of training and experience contain in this report
describe my involvement as an trainee in the field of
Business Administration/Marketing
3. All the information contains in this report is certain and
correct to the knowledge of the author
7.5 lines
Signature : _________________________
1.5 lines
Name : _________________________
ID No. : _________________________
Date : _________________________
edge of margin
2.5 cm
edge of paper
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Appendix E Acknowledgement
edge of paper
2.5 cm
edge of margin
4.5 lines (12 pt)
ACKNOWLEDGEMENTS
4.5 lines
The author would like to express his utmost gratitude toNEUC for
4.0 cm 2.5 cm
providing opportunity to author to pursue the Industrial training
as a partial fulfillment of the requirement for the degree of
Bachelor of XXXX
1.5 lines
Through out this training, the author is very fortunate to
be blessed with the guidance and encouragement form his mentor,
Mer. XXXX. In addition, ……….
(This acknowledgements page is optional)......
edge of margin
2.5 cm
edge of paper
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Appendix
Business StudiesFDepartment
Abstract
edge of paper
2.5 cm
edge of margin
4.5 lines (12 pt)
ABSTRACT
3.0 lines
The author joined the abc company as a xxxx for a 16

4.0 cm 2.5 cm
weeks training. In this report, the author has highlighted the tasks,
roles and responsibilities, lessons and challenges that he/she
encountered and the actions taken or solutions to problems during
his training ….
edge of margin
2.5 cm
edge of paper
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Appendix
Business StudiesGDepartment
Table of Contents
edge of paper
2.5 cm
edge of margin
4.5 lines (12 pt)
TABLE OF CONTENTS
4.5 lines
DECLARATION……………………………………………. ii
4.0 cm 2.5 cm
ACKNOWLEDGEMENTS…………………………………. ii
ABSTRACT…………………………………………………. iii
TABLE OF CONTENTS…………………………………… iv
LIST OF TABLES ……………………………………………v
LIST OF FIGURES………………………………………….vii
3.0 lines
CHAPTER
1 INTRODUCTION………………………….. 1
1.1 Background………………………………. 1
2 DEPARTMENT INFORMATION…………..3
2.1 Subsection Title 1………………………… 4
......
REFERENCES……………………………………………… 82
APPENDICES……………………………………………. 87
edge of margin
2.5 cm
edge of paper
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Appendix
Business StudiesHDepartment
List of Tables/Figures/Appendices
edge of paper
2.5 cm
edge of margin
4.5 lines (12 pt)
LIST OF TABLES
4.5 lines
TABLE TITLE PAGE

4.0 cm 2.5 cm
1.5 lines
2.1 List of Products……………………….. 10
1.0 line
3.1 Sales Data…………………………….. 23
edge of margin
2.5 cm
edge of paper
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Appendix
Business StudiesI Department
List Of Symbols/Abbreviations
edge of paper
2.5 cm
edge of margin
4.5 lines (12 pt)
LIST OF SYMBOLS / ABBREVIATIONS (if applicable)
4.5 lines
cp specific heat capacity, J/(kgK)

4.0 cm 2.5 cm
G specific mass flow rate, kg/s
h height, m
1.5 lines
 homogeneous void fraction
 pressure ratio
1.5 lines
MAP maximum allowable pressure, kPa
MAWP maximum allowable working pressure, kPa
edge of margin
2.5 cm
edge of paper
39 | P a g e
Appendix
Business J Body
Studies of Text
Department
edge of paper
2.5 cm
edge of margin
4.5 lines (12 pt)
CHAPTER 1
4.5 lines
INTRODUCTION
4.0 cm 2.5 cm
4.5 lines
1.1 Background
1.5 lines
Spacing between title of subsection and first line of text is 1.5
lines. The first paragraph in a subsection should align with left
margin. General alignment for texts in paragraph should be
“justified”.
1.5 lines
1.27 cm
Spacing between paragraphs is 1.5 lines. Subsequence
paragraphs should be indented 1.27 cm (0.5 inch) from the left
margin. Spacing between last line of text and the next subsection
title is 4.5 lines.
4.5 lines
1.2 Aims and Objectives

1.5 lines
Spacing between title of subsection and first line of text is 1.5
lines. The first paragraph in a subsection should align with left
margin.
edge of margin
2.5 cm
edge of paper
40 | P a g e
Appendix K Final Report Marking Rubric
Name of student
ID no.
Description: Assessment based on a report on the industrial training carried out,
written in not more than 40 A4 pages using Times New Roman font 12
Description Excellent Good Needs Score

Improvement
Lay-out & Declaration complete Declaration No declaration, No
Organization & signed ; incomplete/ unsigned; abstract; No Table
(10 marks) informative abstract; Inadequate abstract; of contents; No
Acknowledgement; Table of contents not page numbering;
Table of Content in in sequence; Page unsuitable sub-
logical sequence; numbering; acceptable titles. (0)
List of Tables; List sub-titles. (2-7)
of Figures; List of
Appendices; Suitable
sub-titles. (8- 10)
Presentation Main ideas are Main ideas are No main idea
(10 marks) clearly presented; presented to some presented; Ideas
Ideas are presented extent; Ideas are not are presented in an
in an interesting presented in an order order that distracts
manner; Ideas are that adds clarity; from clear
supported by Some ideas are communication;
information and supported by Ideas are not
logic; Appropriate information and logic; supported by
conclusions are Conclusions do not information and
based upon evidence follow from ideas are illogical;
presented; Does not presented; Exceed 40 Inappropriate
exceed 40 pages. pages. conclusions are
(8- 10) (3-7) presented.
(0-2)
Description of Detailed description Some explanation of Very little
Company/ of the company; the company; description of the
Department/Industry department; industry; department; industry; company;
(20 marks) organizational organizational department;
Structure; nature of Structure; nature of industry;
the business; the business; products; organizational
products; services; services; market Structure; nature of
Strength; competitors the business;
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market strength; But not complete OR products; services;

competitors complete explanation market Strength;
(15-20) but not concise. (6-14) competitors .
(0-5)
Description of Complete Some explanation on Very little or no
Processes /services/ explanation from raw processes ; services/ description.
tasks material to product activities/ tasks done/ (0-5)
handling/ services/ roles/ responsibilities;
(20 marks) activities/ tasks done/ trainings received
roles/ responsibilities during internship
/ trainings received but not complete OR
during internship complete explanation
(15-20) but not concise.
(6-14)
Personal Detailed observation Some observation Very little or no
Experience/ related to theories; relates to theories; observation. (0-5)
Reflections Skills Developed; Skills Developed;
(20 marks) Lessons learned; Lessons learned;
Problems solved; Problems solved;
Knowledge Gained; Knowledge Gained;
Suitability; Suitability;
Limitations and Limitations and
Recommendations Recommendations
(15-20) (6-14)
Graphics Effective use of Some appropriate use No use of pictures,
pictures, models, of pictures, models, models, diagrams,
(5 marks) diagrams, charts, diagrams, charts, charts, tables and
tables and graphs. tables and graphs. graphs. (0)
(4- 5) (1- 3)
Conventions Generally error free Sentence structure, Errors in sentence
(10 marks) in regards to punctuation, structure,
sentence structure, capitalization, punctuation,
punctuation, spelling, and standard capitalization,
capitalization, usage errors are spelling, and
spelling, and noticeable, but do not standard usage
standard usage. ( 8- seriously impair impair readability.
10) readability. (4-7) (0-3)
Information Sources Multiple sources; Two or more sources; One source (often
(5 marks) Wide range of Two types of personal
resource types; resources; Some knowledge or text
Reliable sources; reliable sources; Some only); Narrow
Current sources. current sources. (2-3) range of resources;
(4- 5) Unreliable sources;
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Out of date
sources. (0-1)
Total Score
30%
Examiner
Signature
Date
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Appendix L Marking Guide for Weekly Report
Name of student
ID no.
Description Excellent Good Needs Score

Improvement
Presentation Main ideas are clearly Main ideas are No main idea
( 5 marks) presented; Ideas are presented to some presented; Ideas are
presented in an extent; Ideas are not presented in an order
interesting manner; presented in an order that distracts from
( 4-5) that adds clarity; clear
(2-3) communication;
( 0-1)
Description Detailed explanation Some explanation Very short
(10 marks) on tasks undertaken on tasks undertaken explanation or none.
during the week are during the week ; (0-2)
well explained; process theories /knowledge
well explained; learnt at university
theories /knowledge new skills gained
learnt at university are explained
referred to ; new skills but not complete OR
gained explained not concise.
(8-10) (3-7)
Conventions Generally error free in Sentence structure, Errors in sentence
( 5 marks) regards to sentence punctuation, structure,
structure, punctuation, capitalization, punctuation,
capitalization, spelling, spelling, format capitalization,
format adherence and adherence and spelling, and
standard usage. standard usage errors standard usage
(4-5) are noticeable, but do impair readability.
not seriously impair (0-1)
readability. (2-3)
Total Score
20%
W1 W2 W3 W4 W5 W6 W7 W8 W9 W10 W11 W12 W13 W14 W15 W16
Examiner
Signature
Date
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Appendix M Industrial Training Assessment Report By Work/Industry Supervisor

FACULTY OF BUSINESS AND INFORMATION TECHNOLOGY
INSTRUCTION:
To be completed by the student’s immediate superior or assigned supervisor at work
Please return the completed questionnaire to the visiting academic
SECTION A: STUDENT’S PERFORMANCE DURING THE PROGRAM

For Work Supervisor’s use. Please tick (√) where applicable.
Very Poor Satisfa Good Excel

Factors Poor ctory -lent
(1) (2) (3) (4) (5)
COMMUNICATION SKILLS
1. Ability to present ideas clearly, effectively,
and confidently in both oral and written forms
2. Ability to practice active listening skills and
provide feedback
3. Ability to present clearly with confidence
appropriate to the level of the listener
4. The ability to use technology in presentations
CRITICAL THINKING AND PROBLEM
SOLVING SKILLS
5. The ability to identify and analyze problems
in complex and vague situations, as well as to
make justified evaluations
6. The ability to develop and improve thinking
skills such as to explain, analyze and evaluate
discussions
7. The ability to find ideas and alternative
solutions
8. The ability to think out of the box
9. The ability to make decisions based on
concrete evidence
10. The ability to persevere as well as to fully
concentrate on a given task
11. The ability to understand and to fit in with the
culture of the community and new work
environment
TEAMWORK SKILLS
45 | P a g e
12. Ability to build good relations, interact with

others and work effectively with them to
achieve the same objectives
13. Ability to understand and interchange roles
between that of a team leader and a team
member
LIFE LONG LEARNING AND
INFROMATION MANAGEMENT
14. The ability to search and manage relevant
Information from different sources
15. The ability to accept new ideas and the
capability for autonomous learning
ENTREPRENEURIAL SKILLS (IF ANY)
16. The ability to identify business opportunities
PROFESSIONAL ETHICS AND MORAL (IF
ANY)
17. Ability to recognize the effects on the
economy, environment and socio culture in
professional practice
18. The ability to analyze and make decisions in
solving problems related to ethics
LEADERSHIP SKILLS (IF ANY)
19. Knowledge of basic leadership theory
20. The ability to lead a project
SECTION B: POTENTIAL TO BE FIRM’S EMPLOYEE

Please indicate the potential for this particular trainee to be your employee.
Least Very High

Potential Potential
(1) (2) (3) (4) (5)
Please indicate your reason:

_____________________________________________________________________________
_____________________________________________________________________________
_____________________________________________________________________________
_____________________________________________________________________________
_____________________________________________________________________________
46 | P a g e
Please indicate your views about this student:

_____________________________________________________________________________
_____________________________________________________________________________
_____________________________________________________________________________
_____________________________________________________________________________
_____________________________________________________________________________
SECTION C:
ADDITIONAL COMMENTS OR SUGGESTIONS BY INDUSTRY SUPERVISOR

Please provide your specific feedback on the industrial training such as the timing of the training, study level
(semester), training duration and any other related aspect.
_____________________________________________________________________________
_____________________________________________________________________________
_____________________________________________________________________________
_____________________________________________________________________________
_____________________________________________________________________________
_____________________________________________________________________________
_____________________________________________________________________________
_____________________________________________________________________________
_____________________________________________________________________________
_____________________________________________________________________________
_____________________________________________________________________________
_____________________________________________________________________________
_____________________________________________________________________________
_____________________________________________________________________________
47 | P a g e
GENERAL COMMENTS OR SUGGESTIONS FOR CURRICULUM

IMPROVEMENT
Please provide comments and suggestions on how we can improve our curriculum by specifying specific
knowledge, practice and skills expected by the industry.
_____________________________________________________________________________
_____________________________________________________________________________
_____________________________________________________________________________
_____________________________________________________________________________
_____________________________________________________________________________
_____________________________________________________________________________
_____________________________________________________________________________
_____________________________________________________________________________
_____________________________________________________________________________
_____________________________________________________________________________
SECTION G: DECLARATION
I hereby certify that the above information is true and the student performance has been
evaluated fairly.
Signature : _________________________
Name of supervisor : __________________________
Stamp here
Date : __________________________
Name of student : __________________________
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Appendix N Industrial Trainee Assessment Report By Academic Supervisor

FACULTY OF BUSINESS & INFORMATION TECHNOLOGY
Name of Student
ID Number
Program
Semester/ Year
Internship Start - End date
Department /Organization
Address
Academic Supervisor
SECTION A: STUDENT’S PERFORMANCE

Please tick (/) where applicable.
1– 2 – Satisfactory 3 – Good 4 – Very Good 5–

Unsatisfactory Excellent
How do rate the student performance on the 1 2 3 4 5

following factors?
1. Application of subject knowledge at work place.
2. Communication and interpersonal skills
3. Problem solving at workplace
4. Frequency of meetings/discussions with academic
supervisor.
5. Weekly book and final report output/quality
Total Score /
25
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SECTION B: ASSESSMENT ON WORK SCOPE, WORK PLACE AND PEERS

Very
Very Unsatisfact
FACTORS Satisfactory
Satisfactory
ory
unsatisf
actory
Suitability of Workplace
Suitability of Work scope/task given
Suitability of Working
environment/colleagues
SECTION C: COURSE LEARNING OUTCOMES (CLOs)
Did the Industrial training program meet the set CLOs?

Very
Very Unsatisfactoril
CLOs Satisfactorily
Satisfactorily
y
unsatisfac
torily
Recognize the real life situation of operation
processes, development and management of
workplace.
Participate as a project member in
completing task or development project
within a given time frame.
Identify technique in solving problems
related to work.
Apply the latest systems and technology
used by external organizations.
SECTION D: GENERAL COMMENTS OR SUGGESTIONS BY ACADEMIC

SUPERVISOR
______________________________________________________________________________
______________________________________________________________________________
______________________________________________________________________________
______________________________________________________________________________
______________________________________________________________________________
______________________________________________________________________________
______________________________________________________________________________
50 | P a g e
SECTION E: RESULTS
OVERALL EVALUATION
1. ASSESSMENT BY INDUSTRIAL Total score x 0.25 /25
SUPERVISOR
2. ASSESSMENT BY ACADEMIC Total score /25
SUPERVISOR
2. WEEKLY REPORT Total score /16 /20
3. FINAL REPORT Total score x 0.30 /30
OVERALL PRACTICAL SCORE /100
GRADE
STATUS
Pass Fail
SECTION E: DECLARATION
I have checked and confirmed that the total mark above is correct and the supporting documents
are attached
Signature: ______________________________
Name: _______________________________
Stamp here
Date: ________________________________
Verified and recorded by:
Industrial Training Coordinator
Signature: _______________________________
Name: _______________________________ Stamp here
Date: ________________________________
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Business Studies Department

FACULTY OF BUSINESS & INFORMATION TECHNOLOGY

DEPARTMENT OF BUSINESS STUDIES

INDUSTRIAL TRAINING HANDBOOK

OVERVIEW OF INDUSTRIAL TRAINING ................................................................. 4

Appendix A The Weekly Report Template…..…………………………………… 30

OVERVIEW OF INDUSTRIAL TRAINING

Objectives of the Industrial Training

The objectives of the Industrial Training are:

a) To provide pre-professional work experience with specific assignments and

Industrial Training Placement Flowchart

Department issues supporting letter

List of Submit cover letter, resume and

Notify the department (submit a

Online Course Registration within

Industrial Training commences for

Submit 2 copies of report and log-

Endorsement of Industrial Training

Placement of Industrial training

Industrial training/placement outside Malaysia.

To fulfill the department’s requirement, students should be involved in tasks related to

For Part-time students they may choose to:

Report Duty at the Training Placement

When reporting, students are required to bring along the following:

a) Attachment letter from Department of Business Studies to undergo the training.

Change of Training Placement

Ethical Conduct during the Training

a) Discipline and Regulations

Weekly Log Report

Confidentiality of Company’s Information (Industrial Training)

a) Lodge a police report within 24 hours period.

Breach of Terms and Conditions of Industrial Training

Weekly Report 20%

Industrial Training Visitation

During Industry Training Visitation

2.1 Registration Process

2b: Login into Online Subjects Selection

2d: Select Internship and Create Resume

2e: Complete resume creation and wait for approval

2f: Approved Resumes

Step 3: Click 3 on Company List

Sample Verification letter

Step 4: Download the Letter of Undertaking

REPORT WRITING GUIDELINES

5.1 Order of Contents

The text would consist of the following chapters:

Chapter 2: Company’s Profile /Background

Chapter 3: Details of Work Experience

Chapter 4: Reflections & Suggestions

ii. Paragraph Margins

8 pitches are recommended for numbers.

No specific arrangement is required for the numbering of sub-topics but, whatever

Table 5.1: Employee Details

Figure 5.1 Organizational Chart

ALastname, F. M. (Year Published). Article title. Journal Name, Volume(Issue), page(s).

Retrieved from http://database.url

Political Science Quarterly, 126(2), 255-285. Retrieved from http:// www.ebscohost.com.

72-77. Retrieved from: http://www.scientificamerican.com

Wall Street Journal. p. A17.

ELast, F. M. (Year Published). Book. City, State: Publisher.

Erdman, P. E. (1988). The Palace. New York, NY: Bantham Books.

and APA style. South Africa: University of Johannesburg.