PERFORMANCE

MANAGEMENT –
HOW TO CREATE
SMART GOALS

JUNE 2021
SOLERA CONFIDENTIAL INFORMATION - 2021
 AGENDA - DRAFT
• PERFORMANCE CYCLE
• SMART OBJECTIVES
• WORKDAY INSTRUCTIONS

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SOLERA CONFIDENTIAL & PRIVATE INFORMATION
 ME @ SOLERA
Review and wrap-up 2021
goals

Q4 Q1
Jan – March April – June
Annual Fiscal Year
Annual Performance &
Review & Bonus
Merit Review
Review

Prepare to discuss &

Q3 document business goals
Oct – Dec Q2
Succession Planning, July – Sept
High Potential, Key Mid year performance
Talent discussion & promotion
& Key Role Reviews reviews

Continuous
Development, Begin documenting &
Coaching and
Feedback
tracking FY22 objectives
WHY IS THE PERFORMANCE MANAGEMENT PROCESS CRITICAL?

Identification of
Facilitates career
Employees with High
growth
Potential

Drives consistency
Improves business
across the global
performance
business

Opportunity to
Gives visibility into
reward and
both high- and low-
compensate
performers
employees
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SOLERA CONFIDENTIAL & PRIVATE INFORMATION
Mission & Vision, Values
MISSION & VISION VALUES

One Solera
One Solera

❑ Relentlessly focused on customer success
❑ Committed to product superiority
❑ Bring the best technology to bear
We are one Solera built on a foundation of trust. Our
values are the source of that trust and define how we
work together to serve our customers, our communities,
our shareholders and each other.

❑ Create operational excellence Each day, I will demonstrate Solera's values

• We lead with integrity
❑ Optimise resource, share best practice and
• We are respectful and inclusive
innovation • We deliver innovation that matters
• We are relentlessly committed to customer success
❑ Speak with one, consistent voice, globally • We win together

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OBJECTIVES ARE STATEMENTS OF SPECIFIC OUTCOMES THAT ARE TO BE AC HIEVED

Mission & Vision The overall purpose of the business

ONE Solera

Goal Categories Statements of the desired outcome

the business intends to achieve.

Individual Goal More precise & detailed

statements of the aims/goals.

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Ruthless Prioritization

#1 Understand the #2 Articulate Key Goals #3 Assess

Solera Vision (Simply!) Situation
What is absolutely important Goals and outcomes: the clearer, Team, barriers or pre-requisites,
above all else and what’s at the better…the fewer things, the “Hierarchy of Needs”
stake better

#4 Ensure Perfect Alignment #5 Remember:

Includes what we WON’T do, and actively Less IS More
keeping teams aligned, on track (Enough said.)
Goals  Activities  Outcomes
GOALS

A goal is a desired result you want to achieve, typically broad and long-term & critical
to business success.

The leadership team has outlined five broad goals, each goal category is aligned to
delivering the mission and the vision:

Goal Categories
• Operational Excellence
• Product Superiority
• Customer Success
• Financial Focus
• Our Values

Next Step
Developing individual goals aligned to these categories which are SMART

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WHAT IS A SMART OBJECTIVE?

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SOLERA CONFIDENTIAL & PRIVATE INFORMATION
GOALS

Making the goal SMART help all of us to understand exactly what we are expected to deliver.

For Example

Marketing set a team Goal - Grow international brand awareness – links to goal category
Product Superiority but isn’t SMART.

The Social Media Manager for example needs to make their own SMART goal

To demonstrate my success at increasing international brand awareness, my goals for my video

marketing campaign will be

a) 10% of all form submissions come from outside the U.S within Q1
b) an increase in engagement from Spanish-speaking customers by 5% within 6 months.

REMEMBER GOALS NEED TO BE STRETCHING IF THEY ARE TO DRIVE IMPROVED PERFORMANCE

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 Example - P & D Data Team – FY22

Drive Solera Data Superiority and fuel our Product portfolio with valuable data that enables Solera revenue and EBITDA
growth. Boost Operational Excellence by implementing best-in-class practices maximizing efficiencies

Goal – Make it Specific Make it Make it Attainable Make it Relevant Make it Time
Operational Measurable Bound
Excellence
Implement best Delivery of data Identify Current productivity Improved operational efficiency Improve quality
in class practices roadmap of efficiencies to has been measured will improve the service we can assurance by
& run continuous increase so the benchmark deliver to the customers. the end of FY22
operations with improvement & productivity and has been defined so Linked directly to the delivery of
highest improved quality improve quality that improvement the data roadmap to support price
efficiency while assurance including assurance by 10- can be measured. increase ($4.5M Rev in the next 3
introducing new new automation 20% Formation of a years)
technologies business re- continuous
engineering and improvement forum
transformation & monthly steerco
initiatives with will monitor and
measurable outcom report progress
es. Share successes against deliverables
in P&D Data teams.​

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WORKDAY
INSTRUCTIONS
WORKDAY INSTRUCTIONS – HOW TO CREATE A GOAL

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SOLERA CONFIDENTIAL & PRIVATE INFORMATION
WORKDAY INSTRUCTIONS – HOW TO CREATE A GOAL

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