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Contractor Doc. No.
Complex Project Nghi Son Refinery and Petrochemical S-000-1654-0130V
Nghi Son, Vietnam Limited Liability Company Rev. 2 Page 1of48
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Employer Contract No.: , Contractor JOB Code: 0-6495-20 Date: 19/SEP/15
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Employer Doc. No.
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CONTENTS
1. Introduction ...............................................................................................................................3
1.1 Purpose......................................................................................................................................3
1.2 Scope .........................................................................................................................................3
2. DEFINITIONS .............................................................................................................................4
2.1 Abbreviations ............................................................................................................................6
3. REFERENCE DOCUMENTS ......................................................................................................6
4. EMERGENCY RESPONSE PHILOSOPHY AND STRUCTURE .................................................. 7
4.1 Definition and Ranking of Incidents ....................................................................................... 10
4.2 Examples of Incidents, Emergencies and Crisis.................................................................... 10
4.3 Response Levels ..................................................................................................................... 11
4.4 Resource Allocation ................................................................................................................ 13
5. RESPONSIBILITIES................................................................................................................. 13
5.1 CONTRACTOR Personnel Responsibility .............................................................................. 13
5.2 Subcontractors ........................................................................................................................ 14
6. FUNCTIONAL ROLES AND RESPONSIBILITIES .................................................................... 14
6.1 On-Scene Commander ............................................................................................................ 14
6.2 Site Activity Group .................................................................................................................. 15
6.3 Incident Commander ............................................................................................................... 15
6.4 Incident Management Team .................................................................................................... 16
6.5 Office Command Group .......................................................................................................... 17
7. DEDICATED INCIDENT MANAGEMENT FACILITIES ............................................................. 18
7.1 Site Activity Group .................................................................................................................. 18
7.2 Incident Management Team .................................................................................................... 18
8. TRAINING AND COMPETENCE .............................................................................................. 18
9. SITE ALARM AND ASSEMBLY POINTS ................................................................................. 19
10. EMERGENCY PROCEDURES ................................................................................................. 21
10.1 Initial Response ....................................................................................................................... 21
10.2 Specific Emergency Response Plans..................................................................................... 22
11. EVACUATION .......................................................................................................................... 22
11.1 Evacuation of Outdoor worksites ........................................................................................... 23
11.2 Evacuation from Indoor areas ................................................................................................ 23
11.3 Marine incidents ...................................................................................................................... 23
11.4 Drills and Exercises ................................................................................................................ 24
12. PLAN REVIEW ......................................................................................................................... 24
12.1 Community Notification .......................................................................................................... 24
13. ATTACHMENTS....................................................................................................................... 24
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1. INTRODUCTION
An emergency is defined as any sudden, abnormal or unplanned situation which requires
immediate attention and may endanger human life, the environment, or have an adverse effect
on assets and/or reputation.
1.1 Purpose
This document describes a framework for emergency preparedness, incident management and
emergency response which CONTRACTOR is required to implement. It defines functional
roles within the CONTRACTOR for managing and supporting emergency response.
It lays down the actions to be taken by site personnel and visitors in the event of an emergency
situation developing on, or in the vicinity of, the site. It sets out the basic key actions to
effectively control and deal with any perceived emergency situation.
Upon completion all emergency response plans will be shared (through NSRP HSE Division)
with the local authorities and communities (Mai Lam, Hai Yen and Tinh Hai) with regular
communication being maintained with all parties. In support of NSRP, the CONTRACTOR shall
maintain a record of all such correspondence and ensure that any alteration and updates to
these plans are also shared with all parties with full records being kept. The Emergency contacts
of local and regional emergency and health authorities are referred to Attachment 7: Contact List.
The Medical Provider is responsible for on engagement with local medical services and health
authorities in emergency situations. The appropriate method of communication in an emergency
at the site including the current ISOS contact information (as rotational onsite and offsite) is
referred to Attachment 8 (Emergency Reporting Network) of the Incident Management Plan
(S-000-1654-0120V).
This procedure outlines the individual and corporate responsibilities of Contractor and
subcontractor personnel entrusted with the management of health, safety and environmental
emergencies during PHASE-B and PHASE-C activities on the project.
1.2 Scope
These requirements apply to CONTRACTOR, all Subcontractors, and suppliers engaged on any
portion of the works associated with the Project where CONTRACTOR has a prevailing
influence and responsibility over the performance of the works.
The Emergency Response, including Medical, shall be permitted to attend any off-site incident
that may be related to site works. This may include such things as road traffic accidents,
personal injury or any emergency that may be related to the project. After further investigation,
CONTRACTOR, or Subcontractor may have not been directly involved, and no further follow up
action will be required, but Emergency services will be available to attend off-site incidents.
This document is for guidance in the event of emergency and it is not intended to restrict those
persons responsible from taking whatever actions they may deem necessary to aid other
persons or contain an emergency by use of their on-site knowledge or their professional
judgement.
These procedures are applicable to all areas of the Project site including workers’
accommodation camps and describe the role and responsibilities of all personnel in the event of
emergencies originating within the site.
All plans will be fully reviewed on an annual basis and each time site conditions or hazards are
subject to change.
Where there is a statutory requirement for certain plans to be produced (such as Fire Fighting
and Oil Spill Response) these will be copied to the relevant local authorities for approval.
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Where hazards are identified which have the potential for significant internal or external impacts
consideration shall be given for the development of Business Continuity contingencies. It will be
the responsibility of CONTRACTOR Site Manager to review the potential impact and develop
the necessary level of response. These business continuity requirements shall also be subject to
annual review or when site conditions or hazard impacts materially change.
The emergency response plan is applicable to all types of emergency involving Contractor
activities during the construction and commissioning phases of the NSRP Plant project.
2. DEFINITIONS
Employer: Nghi Son Refinery and Petrochemical Complex Project (NSRP),
NSRP Complex Project
CONTRACTOR: JGC/CHIYODA/GS/SK/Technip Consortium (JGCS Consortium)
Level 1 Incident An incident which is managed locally by on-site personnel and is
largely self-contained.
Level 2 Emergency A situation that has escalated from Level 1, cannot be managed
independently by the Level 1 Site Activity Group and requires
additional resources and / or the involvement of Vietnamese
Authorities or contracting partners. Some incidents would default to
Level 2 automatically. For example, major oil spill, medical
emergency, fatality, and so on.
Level 3 Crisis An incident or emergency situation that is so significant in impact and
consequences that it requires strategic management support at a
senior corporate level. Typically incidents that may impact on
reputation and/or share price would be regarded as crisis and would
result in the mobilisation of the Hanoi-based Office Command Group.
Assistance from third parties external to the Company such as
specialist contractors and Government Agencies may be required to
contain and manage the situation. Such incidents will attract Media
attention.
Site Activity Group The Level 1 primary response organisation comprising:
• On-Scene Commander
• Emergency Response Team (Rescue Team/ Suppression Team)
• Security Team
Incidents which occur off-site or a highway incident would also be
Level 2 and managed by the Incident Commander.
Incident Management Team
The Level 2 response team mobilised to provide support to Level 1.
The Incident Management Team would be located remotely from the
incident and comprise:
• Incident Commander
• IPMT HSE Manager (Advisor)
• CONTRACTOR representatives
Note: The Incident Management Team is synonymous with Incident
Management Team.
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Office Command Group The Hanoi-based Office Command Group is convened in the event of
a Level 3 Crisis. Its primary function is to ensure all resources
needed to manage the emergency are provided and to maintain
communications with the Incident Management Team. It supports
Incident Management Team for liaising with external agencies,
Government, stakeholders and the Media throughout the emergency
situation.
The Office Command Group’s responsibilities include minimizing
longer-term effects on the company, limiting liability and protecting
NSRP reputation. The Office Command Group is supported by:
• Health and Safety Team
• Environment Team
• Social Team
• Public Relations Team
On-Scene Commander The On-Scene Commander dictates initial response strategy,
deploys available resources and maintains communications with the
Incident Management Team. The On-Scene Commander is the
leader of the Site Activity Group and would normally be the
CONTRACTOR Site HSSE Manager.
Incident Commander The Incident Commander leads the Incident Management Team in
the event of a Level 2 & 3 situation. He will maintain communications
with the On-Scene Commander on the incident, its management and
resources deployed.
The position of Incident Commander would normally be
CONTRACTOR Site Manager.
The Hanoi-based Office NSRP Hanoi Office Management
Command Group
Medical Service Provider CONTRACTOR will engage Medical Service Provider to provide
Medical service such as MEDEVAC.
ICC Level 1 Incident Control Centre. This will usually base in the Security
Control Room.
IMC Level 2 & 3 Incident Management Centre with dedicated facilities at
the Project Offices.
IMT Incident Management Team
Emergency An emergency is a sudden, abnormal or unplanned situation which
requires immediate attention and may endanger human life, the
environment or have an adverse effect on contractor and/or public or
reputation.
Medical Emergency Life threatening medical conditions, such as heart attack, serious
injuries (with acute loss of blood, broken bones etc.) that cannot be
handled by first aiders and require immediate medical attention of the
site clinic or an offsite hospital to prevent loss of life.
Environmental Emergency Any accidental release, which has the potential to damage or harm
the environment as defined under the code of environmental
management system. Such release may include but not limited to oil
spills, gas releases, and fires that may harm the environment, etc...
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2.1 Abbreviations
ERP Emergency Response Plan
HSSE Health Safety Security and Environment
IC Incident Commander
ICC Incident Control Centre
IMC Incident Management Centre
IMT Incident Management Team
IPMT Integrated Project Management Team
JGCS JGC/CHIYODA/GS/SK/Technip Consortium
MEDEVAC Medical Evacuation
MERP Medical Emergency Response Plan
NDT Non-destructive testing
OSC On-scene Commander
OCG Office Command Group
SAG Site Activity Group
JOC Joint Operation Centre
CTEW Centre for Earthquake and Tsunami Warning
MoNRE Ministry of Natural Resources and Energy
DoNRE (Regional) Department of Natural Resources and Energy
NSEZMB Nghi Son Economic Zone Management Board
3. REFERENCE DOCUMENTS
• S-000-1654-0003V Site Environmental Management Plan
• S-000-1654-0004V HSSE & S Management System
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INCIDENT
Rescue Team
Security Team
INCIDENT
SITE
MANAGEMENT
COMMAND
TEAM - External Resources
LEVE 2
GROUP - Local Emergency Services
EMERGENCY
CONTRACTOR
SiteIPMT
Leader Manager
HSE Manager
Tinh Gia People’s
Committee
INCIDENT
MANAGEMENT
TEAM
- MoNRE
- Thanh Hoa
OFFICE - DoNRE
LEVE 3 Environment
COMMAND - Port Authority
CRISIS
GROUP - Frontier Commander
- NSEZMB
- Lender
Public Relations - Medi
Team
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Any
Incident
Report detail/investigation
JOC Incident
(Joint Operation Centre) System
0916 927 189 Coordinator
APPLICABLE JVD
ZONE APPLICABLE HSSE Manager Site IPMT /
Construction ZONE HSSE Deputy HSSE Director NSRP
Manager Manager
Manager
CONTRACTOR Incident Management and Emergency Response Plan has the following key
elements:
• A single contact point for all emergency situations;
• An Incident Commander to ensure an appropriate level of response is mobilised;
• An On-Scene Commander to manage initial response at site;
• Suitably trained and equipped on-scene local primary response teams;
• A Medical Emergency Response Team;
• An Incident Management Team in support of the primary response teams;
• Site Mustering and Evacuation arrangements;
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Major Environmental
ENVIRONMENT
damage.
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• Frist Responder;
• Rescue Team;
• Suppression Team;
• Repair Work Team;
• Security Team.
LEVEL 3 – INCIDENT MANAGEMENT TEAM (IMT) AND OFFICE COMMAND GROUP (OCG)
On-Scene Commander (CONTRACTOR Site HSSE Manager) will judge and announce as
LEVEL-3 CRISIS.
IMT still leads LEVEL-3 CRISIS at the site. Based on information received from the IMT, the
Hanoi-based Office Command Group will be convened.
Its primary function is to ensure all resources needed to manage the emergency are provided
and to maintain communications with the IMT. It supports IMT for liaising with external agencies,
Government, stakeholders and the Media throughout the emergency situation.
The Level 3 OCG is led by NSRP HSE Division Manager and will typically comprise HSSE&S
Section Managers, Administration Manager, Accounting Manager and other members as
required. The OCG is supported by:
• Health & Safety Team;
• Security Team
• Environment Team;
• Social Team;
• Public Relations Team.
The Level 3 OCG team will communicate directly with the IMT and initially the Incident
Commander. The IPMT HSE Manager will communicate and keep NSRP advised of the
situation.
The IC reports to IMT about the incident and related information initially and IMT has direct
communication with OCG. NSRP HSE Division Manager fully support OCG making decision for
the emergency response.
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5. RESPONSIBILITIES
All persons working on the Project have a responsibility to report any incident they witnessed
immediately to their supervisor or to the Security Control Room on telephone number [to be
supplied by CONTRACTOR]
The Site HSSE&S organization shall be referred to HSSE&S Management system
(S-000-1654-0004V) attachment 5.
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• Proceed immediately when appropriate to the scene of the emergency, assess the situation
and relay his findings back to the Project Manager.
• Assist the Project Manager in directing the emergency teams.
• Shall interface with relevant fire and safety department and ensure all field information is
made available to Project Manager / Employer Management
• Revive the emergency response procedure for the Project Manager approval
• Oversee fire and rescue training drills for firefighting, rescue and evacuation
5.2 Subcontractors
5.2.1 Managers
• Comply with the requirements of this procedure
• Ensure control measures in accordance with this procedure are implemented for all work
under his control.
• Ensure personnel are competent to perform their assigned role and provided with adequate
training to perform their function in cooperation with CONTRACTOR Site HSSE Manager.
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Deployment
On being notified of an incident, depending on its nature, the OSC may attend the scene to
direct operations, if safe to do so. If the incident requires co-ordination of multiple resources he
should manage this from his office at Site or from the Incident Management Centre at the
Project Offices. These facilities are described in Section 7. In the event of a Site Alarm he should
proceed directly to the Incident Command Centre (ICC).
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INCIDENT COMMANDER
CONTRACTOR
IPMT HSE Site Manager
Manager
LOGISTICS OSC
EXTERNAL
CO-ORDINATOR EVENTS LOG
AGENCIES LIAISON
CONTRACTOR CONTRACTOR CONTRACTOR
IPMT HSE Engineer
IPMT Representative Representative
Representative Representative
SITE ACTIVITY
GROUP
ADMIN / INTERPRETERS
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Security Officers are responsible for controlling Assembly Points, maintaining order and
reporting headcount to the ICC (Ref. Security and Vigilance Management Plan
S-000-1654-0700V).
Prior to the general site alarm being installed, a temporary system of hand held air horns will be
used. This will be coordinated by the HSSE Dept. and will expand in coverage and complexity
as the construction works progress.
Installation of the permanent plant alarm systems will be utilised in the latter stages of the
project and should be planned to be commissioned as early as possible.
Due the limited risk of any credible paths for site generated incidents to escalate during the
construction phase of the Project it is considered highly unlikely that any escalation will affect
surrounding communities of organisations however the CONTRACTOR HSSE Manager shall
consider at an early stage how local authorities, emergency services and neighbouring
communities may be alerted in the event of an emergency. He will make emergency phone call
directly using the emergency contact list (refer to Attachment 7: Contact List). In otherwise,
consideration should be given to the following possibilities:
• Audible alarms, such as fire bells or sirens;
• Fan out telephone call lists;
• Vehicle mounted speakers;
• Call out via local police/local authority
The CONTRACTOR shall ensure a communication process is place within 6 months of
commencement of site activities. And the communication manner shall be checked by such as a
desk top drill and maintained with good condition to utilize, and also the emergency contact list
shall be updated whenever changed on it for emergency.
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11. EVACUATION
Attachment 3 of NSRP’s Emergency Response Management Plan requires plans to be put in
place for evacuating indoor and outdoor workplaces.
As described in 10.1.1 above, in the event of an alarm on site or within any Project buildings all
personnel are to evacuate their workplace, proceed to their nominated assembly points, report
to the Security Officers for the head-count and await instructions.
All evacuation routes are clearly marked and must be used. Do not attempt to take short cuts.
In indoor areas exits will be clearly marked and evacuation routes posted on notice boards and
in public places.
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13. ATTACHMENTS
Attachment 1 Medical Emergency Response Plan
Attachment 2 Oil and Chemical Spill Response
Attachment 3 Pandemic Planning
Attachment 4 Natural Disaster and Adverse Weather Response
Attachment 5 Fire and Explosion Response
Attachment 6 Emergency Response Training Matrix
Attachment 7 Contact List
Attachment 8 Medical Services Protocols
Attachment 9 Temporary Site Facilities layout
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2. Casualty management
When a person has suffered any injury on site or sudden illness it is the responsibility of the site
medical team to manage the casualty in the initial stages, which would normally mean ensuring
that person receives first aid and if required, is taken to hospital for treatment
Subcontractor employing the individual injured must be informed. The Subcontractor will take
over management of the casualty and shall coordinate closely with medical team & / or
CONTRACTOR until such time the casualty will be cleared. Failure to coordinate with
CONTRACTOR is a clear violation of this management plan.
This would normally mean that the Subcontractor will arrange for on-going medical attention,
family liaison and repatriation if required.
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Level 3
The Level 3 healthcare facility shall be able to handle critical conditions that exceed the
capabilities of the Level 2 facility. Such conditions include, but are not limited to:
• Major trauma;
• Neurosurgery; severe burns; cardiac surgery;
• High-risk pregnancy; complex tropical diseases;
• Organ failure and transplant; oncology; and
• Major psychoses.
Recommended Level 3 hospitals are:
• L’Hôpital Français de Hanoi
• FV Hospital
• Vu Anh International Hotel Hospital
• Viet Duc University Hospital
MEDEVAC Medical staff, CONTRACTOR and Subcontractor may decide to transfer the
casualty to another country or to the country of origin of the casualty if the situation demands.
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This appendix gives instructions on the primary response to oil/chemical spills on site.
Reference should be made to CONTRACTOR Spill Contingency Management Plan.
There are three internationally accepted levels of spill response as described in the table below.
TIER DEFINITION
Those small spills that can be dealt with by on-site resources without external
1
assistance.
Spills greater than Tier 1 spills, where the on-site response team cannot deal
2
with the situation. Additional resources and support is required.
Spills of sufficient magnitude they cannot be handled by in-country resources.
3
International assistance is required.
This Attachment will confine itself to Tier 1 spills which are appropriate for the current work
scope (for Levelling Works and Construction).
In the event of spill the supervisor and workers must inform the JOC and they are responsible for
coordination with the responsible subcontractors to containthe spread oil and clean up within
their area and proper disposal of the waste.All diesel fuel transport vehicles will be held in a
contained area, inspected for any signs of leaks before allowed on to Site to discharge their
content in to the pre- arrange off-loading tank area.
Once arriving at the off-loading area they will be inspected for spill kits etc. before off-loading
starts.
Firefighting team will be on standby in the immediate vicinity.
• Containment Procedure for Spills on land
- Notice of spill : Identify source of spill
- Remove non-essential personnel away to safe area
- Close the source of spill if possible
- Contain spill to prevent spread to other area
- Clean-up (removal of contaminated soil and other material) dispose contaminated waste
at approved environmental Subcontractor
• Containment Procedure for Spills on Water
The containment procedure for spill on water is the same as above in any case more
attention will be given depending on the volume and location of the spill.
• Disposal of Spill Material
All spill material including absorbents shall be disposed according to project and regulatory
requirement following consultation with Employer. Waste shall be transported through
environmental subcontractor in which case subcontractor shall be monitored to ensure
compliance.
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Planning:
An inventory of all materials and chemicals on site will be held by the Site HSSE manager (Ref.
Hazardous Materials Management Plan). This will include an up-to-date record of all substances
stored on site, giving the maximum quantity likely to be stored. Material Safety Data Sheets
should be attached for any substances posing a particular risk to health or the environment.
A site plot plan will be prepared and maintained up to date by CONTRACTOR and issued to the
SAG Primary Response Teams and IMT showing:
• Locations of storage areas, tanks, processing areas with discharges, waste storage etc,;
• Drainage systems, channels or other pathways for potential migration of spills. If surface
water discharges to soak away, show their location, depth and construction details;
• The location of process areas and any on-site treatment facilities.
• Locations specified in layout drawing for spill treatment materials and their quantities;
Clean up spills
Worksite supervisors are responsible for ensuring their worksites are clean and safe. Any very
small spills of oil or fuel should be cleaned up immediately by those at the worksite using
appropriate PPE. Small spills of chemicals should be notified immediately to the Site HSSE
Manager who may mobilise the SAG Suppression team to assist.
Containing spills
Spills involving hazardous materials should first be contained to prevent spread of the material
to other areas. This may involve the use of temporary bunding, sand bags, dry sand, earth or
proprietary booms / absorbent pads. Materials or covers to plug or block drains may also be
required; (Ref. Spill Contingency Management Plan).
In the event of a spill of flammable substances, fuel, etc. instructions on switching off / isolating
electrical equipment to prevent fire and explosion must be given.
Oil or fuel should be absorbed onto inert carrier material (either sand or proprietary absorbent) to
allow the material to be cleared up and removed to a safe place for disposal or further treatment
as appropriate.
A sufficient number of spill kits will be held on site. The kits will comprise materials appropriate
for the substances to be cleaned up and will be located near to potential sources of spill.
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Clean up materials:
CONTRACTOR Site HSSE department will review material safety data sheets and make
recommendations for appropriate clean up materials to be made available. Sufficient
quantities and types of spill control materials to contain any spills should be stored and made
available on site at appropriate locations as directed by CONTRACTOR Environmental Officer.
All used spill control material, absorbed chemicals, fuel, oils or other materials should be
collected and placed in appropriate containers for safe disposal. Disposal must be by an
approved local waste management company.
Spill Reporting:
Any fuel, oil or chemical spill incidents, over 10 litters, shall be recorded and reported in
accordance with the Incident Reporting Procedure S-000-1654-0120V. CONTRACTOR must
also comply with any National or Local requirements for the reporting of spill incidents to
appropriate statutory authorities.
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a. INTRODUCTION
A pandemic is different from an epidemic or seasonal outbreak. Put simply, a pandemic covers a
much wider geographical area, often worldwide. A pandemic also infects many more people
than an epidemic. An epidemic is specific to one city, region or country, while a pandemic goes
much further than national borders.
An epidemic is when the number of people who become infected rises well beyond what is
expected within a country or a part of a country. When the infection takes place in several
countries at the same time it then starts turning into a pandemic.
A pandemic is usually caused by a new virus strain or subtype to which humans either have no
immunity against, or very little immunity. If immunity is low or non-existent the virus is much
more likely to spread around the world if it becomes easily human transmissible.
In the case of influenza, seasonal outbreaks (epidemics) are generally caused by subtypes of a
virus that is already circulating among people. Pandemics, on the other hand, are generally
caused by novel subtypes - these subtypes have not circulated among people before.
Pandemics can also be caused by viruses, in the case of influenza, that perhaps have not
circulated among people for a very long time.
Pandemics generally cause much higher numbers of deaths than epidemics. The social
disruption, economic loss, and general hardship caused by a pandemic are much higher than
what an epidemic can cause.
The World Health Organization (WHO) warns that there is a significant and increased threat of
future pandemics.
The Government’s Ministry of Health and WHO continuously monitor for outbreaks of novel
influenza. It is the Government who will alert the Public to any potential epidemic or pandemic
and it is the Government who will lead the emergency response. The Government’s emergency
response level corresponds to a situation where the risk of a novel influenza virus causing new
and serious impact to human health in Vietnam is high and imminent. Generally, it depicts a
high risk of serious human infections caused by the novel influenza virus in Vietnam and serious
infections may be widespread. Illustrative scenarios would be:
• The confirmation of human infection, with serious health outcomes, confirmed in Vietnam,
neighbouring countries or in a country with a considerable level of trade and travel
relationship with Vietnam;
• There is evidence of human-to-human transmission sufficient to cause sustained community
level outbreaks.
Objectives
As stated earlier, in the event of a pandemic, it is the Government who will lead the National
emergency response. However, CONTRACTOR must plan for and be prepared for a pandemic.
CONTRACTOR has the following objectives for pandemic planning:
1. Maintain business continuity, and safe completion of works as described in the PROJECT;
2. That stakeholders may be reassured that CONTRACTOR is doing all it should do to be
proactive in the face of a pandemic threat;
3. That CONTRACTOR will fulfil its contractual and ethical obligations to manage risk. In
particular, that the company fulfils its duty of care and duties for health and safety.
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Priorities
CONTRACTOR has the following priorities in the event of a pandemic:
1. The Health and Safety of CONTRACTOR employees, their immediate families and other
stakeholders;
2. To meet near term commitments to the Joint Venture;
3. To meet longer term obligations to Vietnam
4. To protect the reputation of the company and the longer-term sustainability of the
organisation.
Scope
This procedure explains the strategy CONTRACTOR will adopt to plan for a pandemic. It will
provide background information on pandemic flu, details of planning assumptions, strategies for
business continuity, clarity on roles and responsibilities and guidance for staff.
This plan is applicable to and covers all PROJECT locations and activities.
b. ABBREVIATIONS
IT Information Technology department
HR Human Resources department
OH Occupational Health department
PCT Pandemic Contingency Team
PPE Personal Protective Equipment
WHO World Health Organisation
REFERENCE DOCUMENTS
• World Health Organisation Pandemic Influenza Preparedness and Response
• Prevention and control of influenza pandemics and annual epidemics
• Strengthening pandemic influenza preparedness and response
• Pandemic influenza preparedness: sharing of influenza viruses and access to vaccines
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International Movements
It is likely that upon the initial announcement of a pandemic, and possibly as waves spread,
some nations will close their borders and airlines will stop flying certain routes for a short period.
There may be very little notice of this (perhaps only 24 hours during which time there will be
much uncertainty).
In such circumstances CONTRACTOR will need to react quickly and any business travellers will
need to return home immediately.
States of operation
It is anticipated that a pandemic period will result in three broad states of operation:
Full Capacity No impact on operations. Planning and monitoring are on-going but
there is no unusual absence.
Reduced Capacity During the long-term period of pandemic which is expected to last up
to 2 years. The impact would be some unusual absence of
personnel, but at an average figure of 5 – 10%.
Pandemic Capacity The period of pandemic wave which is expected to be 12 weeks
duration. Up to three of these waves may be expected. During this
period it is likely that absence will be 25 – 50%. In some cases this
could be much higher due to fear among staff, failure of transport
infrastructure, and so on.
d. PANDEMIC STAGES
The World Health Organisation defines the stages of a pandemic in eight phases. The phases
are:
Monitoring Period
Phase 1: No new influenza virus subtypes have been detected in humans. An
influenza virus subtype that has caused human infection may be
present in animals. If present in animals, the risk of human infection
or disease is considered to be low.
Phase 2: No new influenza virus subtypes have been detected in humans.
However, a circulating animal influenza virus subtype poses a
substantial risk of human disease.
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PHASES 5 – 6
PANDEMIC
PHASE POST
4 PEAK
PHASES POST
1-3 PANDEMIC
TIME
Predominately Sustained Widespread Possibility of Seasonal
Animal infections; human-to-human Human infection recurring events level disease
few human infections transmission
Pandemic Period
Phase 6: (Business Impact and Recovery) Increased and sustained
transmission in general population.
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e. CONTRACTOR Project Director will own the Pandemic Contingency Plan and will
supervise its execution.
CONTRACTOR Corporate HSE Manager
CONTRACTOR Corporate HSE Manager is responsible for the overall Health and Safety of
personnel working within the Project. In terms of contingency planning, his role is to review and
approve the project specific plan.
He will ensure a Pandemic Contingency Team (PCT) is formed to plan and manage appropriate
response actions. This group will have responsibility for implementation of the plan should a
pandemic situation arise. The PCT will comprise:
Pandemic Contingency Planning Manager
The Pandemic Contingency Planning Manager is responsible for coordinating contingency
planning across the Employer. He facilitates and assists the PROJECT in the development of
their contingency plans. The appointed person for this role is CONTRACTOR Project Manager
Pandemic Contingency Planning Coordinator
The Pandemic Contingency Planning Coordinator is responsible for coordinating the
development and the maintenance of the contractor Pandemic Contingency Plan. The
appointed person for this role is the CONTRACTOR Site HSSE Manager.
He will also be responsible for establishing an appropriate system to monitor, track and record
the health status of all employees and their families.
Human Resources Manager
The HR Manager is responsible for assisting the Pandemic Contingency Planning Coordinator
in the identification of critical positions, personnel movements and potential repatriation strategy.
In case of a pandemic, he is responsible for the daily follow-up of all employees as far as
sickness absence is concerned. He will be responsible for monitoring absence levels and for
procuring additional staff as and when required to ensure business continuity. HR will also be
responsible for establishing an appropriate system to monitor, track and record the health status
of all employees and their families.
Contracts and Procurement Manager
The Contracts and Procurement Manager will have responsibility to consider and implement
measures to ensure there is sufficient robustness in the supply chain to weather a pandemic.
Where there is not sufficient confidence in suppliers, action may need to be taken to diversify,
increase stock levels, or improve contracts.
Occupational Health Department
The OH personnel are responsible for ensuring they are adequately prepared for a pandemic.
This is done via Hanoi Occupational Health Department. In particular, they are in charge of
ensuring they have all equipment necessary to deal with a pandemic.
The Occupational Health section will also be responsible for the Health Risk Management of
sick or exposed employees i.e. issue of antiviral medication, provision of advice on attending/not
attending work; precautionary arrangements and flu containment measures.
Employees
All CONTRACTOR and Sub-contractor employees are required to strictly follow all personal
actions that are communicated to them prior to and during a pandemic. They need to be made
aware of the infection potential so that exposure is minimised as much as possible.
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f. ACTION PLANS
CONTRACTOR is required to carry out certain actions in preparation for, during and following a
pandemic. These actions can be grouped into the following Action Plans corresponding to Full
Capacity, Reduced Capacity and Survival states of operations.
Full Capacity
Preparation Action Plan
The table below details the actions to be taken in order to position the PROJECT so that it can
implement the Pandemic Contingency Plan at any time.
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survival;
• Identify risk or consequence to the business if those systems or processes were lost or
unavailable;
• Identify potential gaps/shortfalls at both the ‘Reduced Capacity’ and ‘Pandemic Capacity’
levels.
RESPONSIBLE
ITEM CATEGORY ACTION
PERSON
Convene regular meetings of the PCT to monitor and
1 Operations CONTRACTOR GM
oversee the situation.
Recruit additional cleaning staff for offices, canteens
2 HR Manager
and other communal places.
Issue posters and other material to remind all
3 Site HSSE Manager
personnel to wash hands frequently.
Hygiene
4 Limit face-to-face meetings to a minimum. Project Manager
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Pandemic Capacity
RESPONSIBLE
ITEM CATEGORY ACTION
PERSON
Occupational Health
5 Medical Manage and ensure appropriate distribution of medical supplies.
Provider
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• Provide enhanced personal cleaning facilities – for example, alcohol based hand gel disinfectant
in offices, building entrances, toilets, and disposable paper tissues (together with covered waste
bins).
• Increase the frequency and intensity of the site cleaning routine – particularly of surfaces and
objects touched frequently by many people. Examples include –Door handles;
- Restaurant trays, table surfaces, drink vending machines;
- Work station items – desk surfaces, telephones, drawer handles and keyboards.
- Waste bins (possible contaminated tissues)
• Make sure, during an actual pandemic, that cleaning staff are adequately trained and protected.
• Review hand drying methods in washrooms. Adequate hand drying is essential for cleansing
hands of microbes. Roller towels, if employed, must be regularly renewed. Cotton towels for
multiple use are unacceptable. The most effective hand drying (from a microbial perspective)
is achieved by a combination of disposable paper towels and hot air dryers (either automatic
or operated by a large ‘elbow button’)
• Be prepared to actively discourage some activities during the course of a pandemic e.g.:
- Sharing of work stations;
- Multiple use of telephones;
- Hand shaking;
• Discourage casual visitors to site locations, including children of staff members. Children have a
particularly long pre-symptomatic infective period for flu and therefore can spread the disease long
before appearing unwell.
• Plan for and encourage an increase in remote working, such as working from home where
appropriate. Understand the capacity and capability of IT systems and upgrade if necessary to
maximise the amount of critical tasks that can be performed remotely.
• CONTRACTOR should establish a process for tracking the health status of employees so that at
least a certain amount of absenteeism can be forecasted. For instance, CONTRACTOR and
Sub-contractors should record who is sick and when they became sick so that return dates can be
predicted, similarly for those in voluntary quarantine or looking after sick family members. Records
should also be maintained of those who have had flu and recovered as these people will be
immune in future pandemic waves.
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CONTRACTOR should use the above guidance for planning purposes. It is likely that further
guidance will follow from Government as a pandemic emerges.
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This Attachment describes actions to be taken in a broad range of possible events including
earthquakes, tsunami, wind and rain and storm surges.
Earthquake
Vietnam is not located on the edge of any active fault systems which makes it much less
vulnerable to earthquakes than other countries in the region. The northern region of Vietnam has
low to moderate seismicity. (UN-Viet Nam Factsheet on earthquakes and tsunamis in Viet Nam –
24 March 2011).
Tsunami
The probability of a tsunami in Vietnam is very low. (UN-Vietnam Factsheet on earthquakes and
tsunamis in Vietnam – 24 March 2011).
Even with sophisticated technology the location and magnitude of tsunamis are very difficult to
predict. When a tsunami is generated, its height and arrival time vary according to local coastal
configurations.
When a tsunami is generated in a local area, there is little or no warning time before it strikes.
Consequently, the key elements to response are advance planning and the establishment of
evacuation areas, maintenance of evacuation routes, communication systems and the rapid
dissemination of accurate information.
Warning of earthquake and / or tsunami
The Vietnamese Institute of Geophysics Centre for Earthquake and Tsunami Warning (CTEW) is
responsible for warning of earthquake and tsunami to Government and Public media. The
CONTRACTOR monitors communications from CTEW and will initiate appropriate response.
What to do in case of earthquake or tsunami
General Workforce
• If you feel strong earthquake tremors, secure yourself from falling and protect yourself from
any falling object. If the tremors get weak, proceed immediately to your assembly point. If
working at the marine facility and instructed to evacuate, leave the shore and evacuate to a
safe area of higher elevation.
• All earthquakes do not cause tsunamis, but many do. When you know that an earthquake
has occurred, stand by for a tsunami emergency message from your supervisor
• Listen for accurate information from your supervisor.
• Tsunami waves attack repeatedly. Don’t move from the place where you are safe until
informed that the warning is over.
Adverse weather
The rainy, or monsoon season, generally occurs between May and October. During this six month
period, approximately 90 to 160 days of high winds and heavy rain may be expected.
CONTRACTOR will continuously monitor National and Local meteorological data and issue timely
warning to all personnel of adverse weather and issue instructions to stop work as necessary.
In the event of an impending flash flood, the general emergency call will be given through site
communication systems and all personnel must stop work, make their worksites safe and proceed
to their assembly points.
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Introduction
During the Levelling, Construction and commissioning phases of the Project there are only
limited quantities of hydrocarbons and other flammable materials being held on site, therefore
this risk of major escalation by fire or explosion is only limited. There are however large numbers
of persons living within accommodation camps who are sleeping or conjugating in large
numbers in public areas. Whilst the property risk is low the potential for fire involving risks to
persons is high. This document specifies the considerations that must be taken in the event of
fire and active considerations to reduce the potential risk from fire.
The CONTRACTOR will ensure that adequate contingencies are in place the event of fire, this
may be by the provision of firefighting resources from the local community fire station or by the
provision of the Projects own internal firefighting resources. When identifying these options
consideration must be given to such issues as:
• Compatibility of equipment between site and local community
• Suitability of equipment for the risks identified
• Levels of training required and how will be maintained
These resources shall be in place prior to the major mobilisation phase of the Project.
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Other Emergencies
In addition to the provision of firefighting facilities for the Construction and Accommodations
sites the EPC CONTRACTOR shall ensure that adequate contingencies are in place for the
rescue of casualties from road traffic accidents and other emergencies. Again this may be by the
provision of rescue resources from the local community fire station or by the provision of the
Projects own internal rescue equipment.
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Workforce
Rescue Suppression Repair work Security
Ref Course Title (including Supervisors Visitors
Subcontractors Team Team Team Team
and Suppliers)
Media Awareness
ER2
Training
Actual experience of
the emergency alarm
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ISOS
Mobile
CLINIC ISOS Doctor E-Mail
+84.91.865.0636
ONSITE Rotational isosdr.jgc@gmail.com
Nghi Son, Vietnam
Tel: +84 8 3829
8520 Primary International
Email:
SOS Assistance
ISOS Fax: +84 8 3829 1hcm.ops@international
Center: Ho Chi Minh
8524 sos.com
Ho Chi Min City
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Adobe Acrobat
Document
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Attachment 9 – Temporary Site Facilities Layout, Muster Points and Evacuation routes.
ROAD 513
Gate # 1 PIONEER
Main Gate OFFICE
Gate # 3
SK E&C Gate
ACCESS GATES Gate # 2
MUSTER POINTS
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