[Open]

TO : All Sea Staff

Urgent
DEPARTMENT : All Fleet
For your action
CC : Fleet Director For your
response
FROM : Human Resource Director
X Information
DATE : 26 July 2021

REF : C-ES-HR-SEA-MEMO-2021-0008

INTERIM EXGRATIA PACKAGE FOR SEA STAFF STRANDED ONBOARD AND

QUARANTINE IN COUNTRY OF DOMICILE

It has been 1.5 years since the declaration of COVID-19 as a pandemic. Globally, it was expected
that the situation would be brought under control this year. However, till today, it still has not
wavered to anywhere near the pre-pandemic period. In fact the new variants have proven to be
even more challenging.

In the face of these challenging situations, through various means and channels we have
successfully conducted more than 13,000 sign on and sign off from the start of the pandemic till
today. In this regard, Eaglestar was considered best in industry and has been recognized by
various organization and authorities worldwide, confirming our commitment towards the
wellbeing of our sea staff.

Despite our best efforts, we realized some of our sea staff have to endure hardship due to various
restrictions caused by the pandemic. Some of our sea staff was stranded onboard even after
their reliever had joined the vessel and quarantine has also been made mandatory globally, be
it prior joining and after signing off. Nevertheless, the team is monitoring the situation on daily
basis, looking at various alternatives and working with various authorities to further improve the
situation.

Through Project Maju survey and various engagements, we have collated all feedbacks and
comments from the participating sea staff for the sole purpose of improving our services and the
wellbeing of our sea staff. One of the major concerns that has been highlighted was on the
remuneration package while being stranded onboard and while being quarantine in country of
domicile.

The management would like to take this opportunity to thank all Eaglestar sea staff who remain
loyal to the organization in weathering through these unprecedented challenges together.

Recognizing sea staff contribution, I am glad to announce that Eaglestar’s management, along
with the vessel’s owner, has agreed to provide an interim exgratia package as follows:
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[Open]

Issues Quantum Details Effective date

100% basic
salary
 Applicable to sea staff who were or are
Stranded (Includes
stranded onboard vessel after their reliever 1st Jan 2021
Onboard provident
had already joined vessel.
fund
contribution)
100% basic
 Applicable to sea staff who were
salary
Quarantine quarantined or are to be quarantined in
(Excludes
in country of their country of domicile prior joining vessel 1st Apr 2021
provident
domicile or after signing off (excluding isolation at
fund
home or stay at home notice).
contribution)

Below are some of the FAQs for reference:

 This package applies to all sea staff serving on vessels managed by Eaglestar.
 Sea staff does not have to submit an application to be eligible for the abovementioned.
Whoever is affected under these categories will be paid as stated in their next payroll cycle.
 Those who has been stranded from January 2021, payment is in progress.
 Payment during quarantine will be paid on the next payroll cycle after signing on and after
signing off upon reaching home after quarantine has been completed.

I hope this note will address the concerns that the sea staff has highlighted. As we are still far
from normalcy, I would seek your understanding and cooperation during these trying times.

Should you need any further clarification, please refer to your respective manning office if you
are ashore or to the Manning Manager in charge if you are onboard.

This memo will supersede any previous notices.

Thank you and keep safe at all times.

Regards,

SUPRATHIVAN SUBRAMANIAM
Director, Human Resources

Strictly Private & Confidential. For Inter-Office Communication ONLY