TELEPHONE CONVERSATION FOR TABLE RESERVATION FOR RESTAURANT
Good Morning. Thank you for calling Haliya Restaurant. This is Jouana May Manibug. How may I help
you?
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May I Have your Name please?
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May I Know your address Miss Abrenica?
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Okay Ma’am, May I have your contact details please?
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Okay, Miss Abrenica. When would you want to reserve your table ma’am?
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Okay Miss Abrenica. May I know your time of arrival ma’am?
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Table for how many guest Miss Abrenica?
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And where would you like to sit ma’am?
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Okay miss Abrenica, Do you prefer smoking area?
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Okay miss Abrenica, What type of service do you prefer ma’am? Russian, American, or French service
ma’am?
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Okay ma’am, Do you have any special request?
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Okay ma’am, Please excuse me Miss Abrenica while I check the reservations. Please allow me to put
your call in hold while I check the availability. Just one moment miss Abrenica, While I see what we have
available miss.
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I’m sorry for keep you waiting Miss. Sorry to keep you on hold but I’m happy to inform you that you
preferred date and time for your table reservation is really and available.
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May I repeat the table reservation details for you Miss Abrenica.
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A table for six persons including you on Sunday November 28,2021 at 2 o’clock in the afternoon under
the name of Miss Jasper Jin Abrenica from Calamagui East, Sta Maria Isabela. Your contact Number is
09123456789 and American service in a none smoking area, Are the details correct ma’am?
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Is there anything else Miss Abrenica?
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Thank you very much for calling Miss Abrenica. We are looking forward to serve you, Have a great day!:)