A STUDY OF TOURISM INDUSTRY IN BANASURA SAGAR

DAM DURING COVID PANDEMIC PERIOD

PROJECT REPORT

Submitted by,
MUHAMMED JASIL KK (Reg. No.WM18BBAR38)
MUHAMMED FAZIL (Reg. No.WM18BBAR36)
RIFANA MN (Reg. No.WM18BBAR17)
ARUN JOHNSON (Reg. No.WM18BBAR26)

Under the Guidance of

Mr. MUNEER V
Assistant professor, Dept of BBA, WMO IGAS College, Koolivayal

Submitted in partial fulfillment of the requirement for the award of degree of

BACHELOR OF BUSSINESS ADMINISTRATION
UNIVERSITY OF KANNUR

2018-2021
WMO IMAM GAZZALI ARTS AND SCIENCE COLLEGE
Koolivayal, Panamaram, Wayanad-672701
(Affiliated to Kannur University)
 KANNUR UNIVERSITY
BONAFIDE CERTIFICATE
This is to certify that the project work entitled “A STUDY OF
TOURISM INDUSTRY IN BANASURA SAGAR DAM DURING COVID
PANDEMIC PERIOD” submitted to University of Kannur in partial
fulfillment of requirement for the award of Degree of Bachelor of Business
Administration is record of the original work done by MUHAMMED JASIL
K , MUHAMMED FAZIL , RIFANA M N, ARUN JOHNSON under our
supervision, guidance and that this project work has not formed the basis for the
award of any Degree / Diploma / Fellowship or similar title to any candidate of
any university.

Mrs. SIRAJUNNISA P Mr. MUNEER V

HOD, Department of BBA Asst. Prof. Department of BBA
WMO IGAS College,Koolivayal WMO IGAS College, Koolivayal
 DECLARATION

MUHAMMED JASIL K , MUHAMMED FAZIL , RIFANA M N, ARUN

JOHNSON do hereby that the report titled “A STUDY OF TOURISM
INDUSTRY IN BANASURA SAGAR SAM DURING COVID
PANDEMIC PERIOD” is the record of bonafide work done under the
supervision of Mr. Muneer V, Assistant Professor, Department of BBA, WMO
Imam Gazzali Arts & Science College Koolivayal.
We also declare that this report has not been submitted by us fully or
partially for the award of any degree, diploma or recognition of any other
university or institution earlier.

Place: MUHAMMED JASIL K

Date: MUHAMMED FAZIL
RIFANA M N
ARUN JOHNSON
 ACKNOWLEDMENT
It is always a great satisfaction when we see that our dreams are given a
shape. So, thanks to the unseen power who guided the throughout the ways,
which had lot of troubles and perils to overcome.
We express our sincere gratitude to Dr. P T Abdul Azeez, Principal,
WMO IGAS College.
We express our sincere thanks to Mrs. Sirajunnisa P, HOD (Dept. of
BBA) and Mr. Muneer V, for their encouragement and efficient guidance to
make this effort successful.
We are thankful to all who have contributed directly or indirectly for the
completion of this project. We also wish to thank our parents and friends those
who helped our successful completion of project.

MUHAMMED JASIL K
MUHAMMED FAZIL
RIFANA M N
ARUN JOHNSON
 TABLE OF CONTENTS
SL.NO CHAPTER CONTENTS Page No.

INTRODUCTION 1

1.1 Introduction 2

1.2Statement Of The Problem 4

1 CHAPTER 1 1.3 Scope Of The Study 5

1.4 Objectives Of The Study 6

1.5 Limitations Of The Study 7

1.6 Research Methodology 8

2 CHAPTER 2 REVIEW OF LITERATURE 9–16

THEORETICAL FRAME WORK 17

3.1 History 18

3.2 Purpose 20

3 CHAPTER 3 3.3 Advantages 22

3.4 Disadvantages 23

3.5 New Development Program 24

4 CHAPTER 4 DATA ANALYSIS AND 26 – 51

INTERPRETATION

FINDINGS, SUGGESTIONS & 52

CONCLUSION

5.1 Findings 53

5 CHAPTER 5 5.2 Suggestions 54 - 56

5.3 Conclusion 57

7 BIBLIOGRAPHY 58 - 59

8 APPENDIX 60 – 63
 LIST OF TABLES

Table No. Table Name Page No.

4.1 Gender wise Distribution Of Respondent 27
4.2 Age wise distribution 28
4.3 Classification according to education 29
4.4 Classification according to occupation 30
4.5 Monthly income 31
4.6 New strategic policy during covid-19 situation 32
4.7 Area of new strategic policy 33
Area of facing challenges while
4.8 34
Implementing new strategies
4.9 Safety measures taken against covid-19 35
4.10 Ticket Rate Changes 36
4.11 Gender wise Distribution Of Respondent 37
4.12 Age wise distribution 38
4.13 Classification according to education 39
4.14 Classification according to occupation 40
4.15 Monthly income 41
4.16 Changes in foreign tourists 42
4.17 Rate of changes in tourists 43
4.18 Selecting of tourist places after covid-19 crisis 44
4.19 Changes in development programs 45
4.20 Changes in selecting activities during covid-19 situation 46
4.21 Satisfaction level of pricing policy 47
4.22 Recommendation to others 48
4.23 Knowing about it from 49
4.24 Any fear during covid-19 to visit the place 50
Satisfaction level of tourists to the service provided by the
4.25 51
management
 LIST OF CHARTS

Table Table Name Page No.

No.
4.1 Gender wise Distribution Of Respondent 27
4.2 Age wise distribution 28
4.3 Classification according to education 29
4.4 Classification according to occupation 30
4.5 Monthly income 31
4.6 New strategic policy during covid-19 situation 32
4.7 Area of new strategic policy 33
Area of facing challenges while
4.8 34
Implementing new strategies
4.9 Safety measures taken against covid-19 35
4.10 Ticket Rate Changes 36
4.11 Gender wise Distribution Of Respondent 37
4.12 Age wise distribution 38
4.13 Classification according to education 39
4.14 Classification according to occupation 40
4.15 Monthly income 41
4.16 Changes in foreign tourists 42
4.17 Rate of changes in tourists 43
4.18 Selecting of tourist places after covid-19 crisis 44
4.19 Changes in development programs 45
4.20 Changes in selecting activities during covid-19 situation 46
4.21 Satisfaction level of pricing policy 47
4.22 Recommendation to others 48
4.23 Knowing about it from 49
4.24 Any fear during covid-19 to visit the place 50
Satisfaction level of tourists to the service provided by the
4.25 51
management
 CHAPTER 1
INTRODUCTION

1
1.1 INTRODUCTION
The reason covid-19 has triggered a concern worldwide in early January 2020. And by
the end of March 2020 the outbreak has infected several people globally (WHO 2020). The
severity of the pandemic may be assessed based on the figure of the past epidemic such as
SARS, Spanish flue etc. Tourism and hospitality businesses are profoundly affected by covid-
19. That has been declared as pandemic on 12th March 2020 (WHO, 2020). Due to the
covid19 pandemic, the travel and industries’ employment loss in predicted to be 100.08
million worldwide. The pandemic has not only affected economically, but as well as
politically and socially. The number of infected cases is rising throughout the nation. And
with the implementation of certain measures and Campaigns like social distancing,
community lockdown, work from home, stay at home, self for mandatory Quarantine, curbs
on crowing etc. pressure is created for halting the tourism industry. This change in the current
system has led to the beginning of the recession and depression seeking a transformation
change in society.
India is one of the developing nations known for its uniqueness in its tradition, culture
and unparalleled hospitality. It has a major destination for many international tourists creating
several employment opportunities and generating enormous taxes. The Indian tourism
industry can be divided into three major segments, such as:
1. International inbound tourism.

2. Domestic tourism and

3. Outbound tourism.

The Indian tourism industry has created about 87.5 million jobs with 12.75 percentage of
total employment thereby contributing INR 194 billion to India's GDP moreover the sector
recorded at 3.2 % growth from 2018. With 10.8 million foreign tourist arrivals in India with a
foreign exchange earning of USD 29.9 billion in 2019.In this regard India rank 8 with respect
to total direct travel and contribution towards tourism of about USD 108 billion also there is a
66.4 % decline in overseas tourist arrivals in India in March 2020 compared to last year it has
been estimated that there will be about 40 million direct and indirect job losses in India with
an annual losses in revenue of around USD 17 billion in India.
Due to covid-19 tourism is such a highly affected sector and may remain affected in the
long-term that is approximately more than 1.5 years hence in this scenario it is necessary to
measure the losses due to pandemic so that policies can be redesigned to manage tourism

2
activities. There is a fall in foreign tourist arrival rate by 68% from February to March 2020
and hence fall in foreign exchange earnings (FEE) by 66.32 % which has a significant impact
on the economy therefore accurate forecasting of the number of foreign tourist and FEE is
crucial managing tourism activity.
The Kerala tourism industry which had managed to bounds back last year after Kerala
flood's recording the highest growth rating tourist arrival in 24 years, is now starting at a
bleak future owing to covid-19 global pandemic. "The tourism industry has been really
struggling for the past month after covid-19. We were in the last lap of the season. Booking
where completely cancelled from the first week of March. Reports are shutting down now"
Ravindranath M, General Manager of intimacy healing village famous for its inflow of
foreign tourists for the traditional Ayurvedic treatment. “We bounced back from Kerala flood
as foreign tourists were willing to travel to Kerala. But the Corona Virus outbreak has
affected the whole world with travel restrictions in place in many countries. But as of now we
are not evaluating the impact of Covid-19 on tourism industry. We are supporting the
Government and Health Department activities.
Activities in the tourism sector in Wayanad, which had suffered big losses during two
consecutive floods, have come to a complete standstill after the COVID-19 pandemic struck.
According to the District Tourism Promotion Council (DTPC), the sector has lost at least Rs.
547crore during the last three month. The crisis started before the November - February
season came to an end. The tourist attraction and facilities began closing down in stages.
Visitors were barred at eco-tourism centers like Kuruva Island, Chembra Peak and
Meenmutty from March based on a court order which said that eco-tourism centers under the
tourism department should not engaging non-forest activity.
This project focuses on the potential economic effect of the halt of tourism, in the short
and medium term, in the major tourist destination Banasura Sagar Dam in Wayanad. In this
context special attention is placed on developing countries where the prosperity of some
communities can be seriously compromised by The fall of tourism revenues .The project
includes how the tourism industry in Banasura Sagar Dam during covid-19 pandemic period.

3
1.2. STATEMENTOFTHE PROBLEM

This study aims to analyses the current status of tourism industry and strategic
movements of management during the covid-19 pandemic period. Especially this study
focused on understands the effect of covid-19 pandemic at Banasura Sagar dam in the light of
comments of travelers, employees and stakeholders.

4
1.3. SCOPE OF THE STUDY
The scope of the study is in-depth analysis about impact of covid-19 in tourism
destination especially at Banasura Sagar dam. This study aims to identify the changes
happened in this destination. This is highly beneficial to both the tourists and Wayanad
District Tourism Promotion Council (DTPC).

5
1.4. OBJECTIVES OF THE STUDY

1. To find out the pandemic effect in the tourism

2. To evaluate the consequences faced by the tourism destination

3. To estimate the benefit get in this situation

4. To understand how it survive the covid-19 period

5. What are the benefits getting from government during the period

6
1.5. LIMITATIONS OF THE STUDY
1. Lack of time availability of completion of the Project

2. Sample size was limited to 50

3. Level of respondents is low, because of fear and illiteracy of respondents

4. Faced some difficulties for getting some data from office of the banasurasagar dam

7
1.6. RESEARCH METHODOLOGY
Research methodology is a systematic way to solve problem. It gives an idea about
various steps adopted by the researcher in a systematic manner with an objective to examine
various matters. The present study is designed as a descriptive-It is descriptive, as it describes
the present situation.
SOURCES OF THE DATA
Both primary and secondary data were collected and used for the study.
PRIMARY DATA
Primary data means first-hand information collected from the respondents directly. A
major portion of the data has been collected from primary sources through field study.
Sample of 50 people were selected from wayanad district for the purpose of collecting the
relevant primary data, a structured questionnaire was prepared and administrated among the
respondents.
SECONDARY DATA
Secondary data are those data which are already available. That is those data which
have already been collected, tabulated and presented in some form by someone else for some
other purpose. The secondary data needs for the study were collected from magazines,
journals, textbooks, website and various published reports.
SAMPLE DESIGN
The sample technique used by the researcher is convenience sampling technique to
collect data. A total of 50 people have been selected for this study.
TOOLS OF ANALYSE
For analyzing the data statistical tools like simple percentage, mean score, tables,
various types of graph and charts are used.
l. Simple percentage: The proportion of each item to the total is analyzed here with
percentage.

8
 CHAPTER 2
REVIEW OF LITERATURE

9
 The review of literature guides the researchers for getting better understanding of
methodology used, limitation of various available estimation procedures and database, and
logical interpretation and reconciliation of the conflicting results. Besides this, the review of
empirical studies explores the avenues for future and present research efforts related to the
subject matter. In case of conflicting and unexpected results, the research can take the
advantage of knowledge of their researchers simply through the medium of their published
works. A number of research studies have been carried out on different aspects of
performance appraisal by the researchers, economists and academicians in India and abroad
also. Therefore, the present chapter reviews the empirical studies related with different
aspects of financial performance analysis.
Manonmoney (1995) in her study highlighted the benefits and problems encountered while
framing and implementing ecotourism measures. According to her the three main aspects to
be emphasized under ecotourism are prevention of pollution, carrying capacity based tourism
and tourist
Vijayakumar (1996) Ecotourism implies an enjoyment of nature’s bounty as well as
understanding the culture and natural history of the environment”. His thesis mainly stressed
the promotion of ecotourism in Kerala as it cares the conservation of eco-system, while
respecting the environment
KatjaPactz (1997) studied the relationship between sustainable development and tourism and
concluded that “sustainable development is to be seen as the way forward to guarantee the
long term viability of the tourism business”
BijenderPunia (1999) in his study on ‘Problems and Prospects of Tourism in Haryana’ has
highlighted the importance of elements like climate, seasonality, accessibility, attitude of host
population, availability of man-power resources and the planning expertise in tourism
development in any area, region, state or country.
Anil Reddy (2000) in his paper holds the view that ecotourism is entirely a new approach in
tourism. It is reserving travel to natural areas to appreciate the cultural and natural history of
the environment. He reviews various issues and information about ecotourism.
Santhosh Thampi (2001) Ecotourism came into prominence as a strategy for reconciling
conservation with development in ecologically rich areas. He points out that ecotourism
comprises a number of inter-related

10
Rao (2005) after analysing the relationship between tourism and foreign exchange concluded
that tourism is a revenue earner and the most significant source of foreign exchange in several
countries. He warns that a badly organised tourism development strategy will have some
adverse effects on the country rather than the development of the country.
Seema and Jojo (2006) in their study hold the view that ecotourism in the Indian context has
significant implications for nature and culture conservation, rural livelihoods and
conservation education. Existing documents on ecotourism policy are briefly reviewed in this
paper to draw insights for the Indian context. This paper also suggests ways of linking
indicators of impacts and incentives.
According to the World Tourism Organization (WTO) tourism is considered one of the
driving forces for economic development. The benefits of tourism to economic growth are
creating the highest foreign exchange, employment opportunities, and revenue for a country
(Steiner, 2006).
PoyaMoli (2007) in his paper on ‘Eco-Cultural Tourism in Indian Islands: Some
Implications’ attempted to focus on paradigm shifts in tourism and environment management
with particular reference to Indian Island eco systems. Sustainable alternatives are suggested
to ensure that the tourism in Indian Islands are not merely financially self-sustainable, but
ecologically and socially sustainable as well, besides culturally responsible
The global tourism sector accounts for more than 10% of the global GDP and 30% of the
worlds' export services (World Bank, 2017).
Singh (2008) made an in-depth study into different travel attractions and the different
motivators of travel. He argues that historical and cultural attractions play a crucial role in the
promotion of foreign tourism. He analyses tourism industry in India in detail. He elaborately
evaluates the governmental and institutional role in tourism promotion and the problems of
development of tourism in India. He explains how to generate awareness among the people
and highlights the importance of domestic tourism
RatnaSree (2010) Ecotourism can develop a destination economically, infrastructural and
culturally, but if poorly developed it can create crime and other social problems, which is
detrimental. In order to achieve sustainable development through ecotourism, effective
partnership between local people, tourists, government and other sections of the industry are
essential, otherwise ecotourism a boon for the development of Nation may become a doom.
Lara L. Hill, (2011) the study “Indigenous culture: both malleable and valuable” shows that
the entry into tourism markets by international development practitioners aligns goals of

11
economic development and cultural preservation in indigenous communities. The purpose of
this paper is to look into ways that community-level participation can simultaneously
contribute to both economic and cultural sustainability.
Mukherjee, A. (2012) in his study made an attempt to understand the diverse tourism
opportunities present in our country and the various ways to increase our nation*s income
from tourism without hampering the ecological balance. There are currently about 80 national
parks and 441 sanctuaries in India. Numerous botanical and zoological gardens are working
towards the enhancement of the ecosystem. Poaching has been curbed to a large extent. There
are severe punishments for poachers, hunters and illegal traders of flora and fauna. Several
organizations work for the protection of the natural and cultural resources. Then mala in
Kerala was the first planned eco-tourism destination in India. There are also determined
efforts to save the vulnerable Himalayan ecosystem as well as the heritage of its indigenous
people. Resorts tucked deep within the jungles of Karnataka, the house-boats of Kerala and
the varied wildlife of Assam all combine to make India one of the most diverse eco-tourism
destinations on the planet.
Patwal, Anup Singh (2013) in his paper elaborate the Ecotourism for sustainable
development in Uttarakhand. The present study was made in the Rajaji National Park,
Uttarakhand. The ultimate aim of this study was to measure the contribution of ecotourism
for local livelihood development which can be used as an effort for sustainable management
of protected areas. Ecotourism industry can create self-employment opportunity for the
community and better partnership for sustainable management of National Parks. Ecotourism
also plays an important role in increasing the national GDP of the country. Therefore, any
decision made in developing tourism should pay attention to the preservation of cultural and
traditional values of the community at large
Omar et.al (2014) attempted a study under the entitle "The tourism life cycle: an overview of
Langkawi Island, Malaysia” The main objective of this paper is to explore the life cycle of
Langkawi Island, Malaysia. The paper adopts Butler’s Tourism Area Life Cycle model as the
research framework to describe the characteristics of each stage of the island’s tourism life
cycle and determine the time scale of the stages. The Paper reveled that life cycle of
Langkawi Island, Malaysia developed in four stages, and presently in consolidation stage.
The government works as a catalyst in tourism industry. This paper is very useful to develop
a better understanding about the tourism in Langkawi Island, Malaysi

12
 The travel and tourism sector is more likely to get influenced by the COVID-19
pandemic (Shretta, 2020).
Among the all segments in the economy, Tourism is one of the main sectors which
impact the economy as many governments impose travel restrictions, travel bans, shutting
down airports, and mass passenger cancellations. Thus, the tourism industry cost with a loss
of over US$ 820 billion in revenue globally due to the COVID-19 pandemic (Ozili&Arun,
2020).
The hospitality and tourism industry in China usually earns huge profits, but the COVID-19
pandemic resulted in postponing most tourist visits to China, heavily affecting the tourism
industry in China (Aljazeera, 2020).
This leads to the loss of economic activities with loss of jobs. The COVID 19
outbreak impacts all sectors of the economy, such as manufacturing, tourism, financial,
service, trade, transport, and people in every field in every country with more significant
economic shocks. Due to the uncertainty and fear of the pandemic, most firms are more likely
to have low profits as people are advised to stay at home, with travel bans and cancellation of
events, and the prohibition of mass gatherings (Horowit, 2020; Elliot, 2020).
Besides, the hospitality industry has been mainly affected due to the policies of stay at home
and social distancing imposed by most governments and by cancellations of bookings, which
may cost about US$ 150 billion worldwide. Ahikul et al. (2020)
In the global economy, tourism plays a prominent role in economic development, and
the increase in the tourism industry may positively influence economic growth. A significant
number of previous scholars have considered the considerable task of the tourism industry in
economic development (Gamage et al., 2020).
The term tourism can be defined as a social, cultural and economic phenomenon that
causes movement of people to the country, outside destination or environment, for personal,
business purposes' (UNWTO, 2020)
The COVID-19 pandemic situation badly hit on the economic development of almost
all countries in the world. It caused the largest downfall of the economy in history. More
advanced economies like the USA, UK, Japan, and Europe are also experiencing the downfall
of their economies due to the spread of COVID-19. The World Trade Organization forecasts
that trade activities may drop by 32% in 2020. The poor economic performance occurs due to
the weak Zika virus, and now, COVID-19. Those pandemics and epidemics create huge

13
economic losses globally. The SARS epidemic was the most influential disease in the tourism
industry, as it affected international air travel for six months (IATA, 2020).
The tourism industry's decline may severely impact employment and supply chain
income. Countries that heavily depend on the tourism sector may experience massive
recessions in the labor market and the GDP of the country. The main sub-sectors involved
with the tourism sector are health, financial, constructions, trade, air transport,
accommodations, food and beverages, transportation, and communication. Thus, all such sub-
sectors are negatively influenced by the decline of the tourism sector (UNCTD, 2020).
As per the WTTC (2020), the tourism industry is more likely to recover slower than
the other sectors in the economy, as the previous pandemics have taken more than 19 months
to recover.
The impact of COVID-19 on economic development will be discussed less by future
scholars due to the lack of data availability. A considerable amount of studies is available on
the negative growth of economies with the COVID-19 outbreak influence (UNCTAD, 2020).
General zurabpololiskshi president UNWTO Tourism is uniquely placed to lead future
recovery. Our sector will provide the jobs people need to bounce back and will drive
economic growth that will help whole communities and countries to recover. But for now, we
must be patient and stand ready. By staying home today, we can travel tomorrow
Vokanbozkir(president of UN) Foreign investments have been evaporating. Trade and
travel restrictions; steep declines in export earnings, tourism and remittances, all put at risk
the livelihoods of billions all around the world.
Kadakampallysurendran (Former Kerala tourism Minster) Greater cooperation among
states, by evolving mutuallybeneficial policies and strategies, is vital to revive tourism in the
country battered by the covid 19 pandemic.
Prahlad sing Patel (Indian tourism minister) Indian tourism travel and hospitality
industries is highly divers and there are micro, small, medium and large enterprises across the
all spectrum. The tourism industries contribute significantly to the economy of the country,
both in GDP and employment apart from being key sector foreign exchange earnings.

The Indian tourism and hospitality sector explores a variety of choices for a stagnant
industry from contactless trips to immunity passports and open-day stay packages. We
grumbled about over tourism not too long ago. The travel and hospitality industry seems to be
in the background in 2020 thanks to COVID-19. In the summer, Indian Tourism in particular
has plunged into the Black, due to the ban on domestic and international air travel.

14
 The travel and hospitality industry seems to be in the background in 2020 thanks to
COVID-19. In the summer, Indian Tourism in particular has plunged into the Black, due to
the ban on domestic and international air travel. The travel and hospitality industry seems to
be in the background in 2020 thanks to COVID-19. In the summer, Indian
Tourism in particular has plunged into the Black, due to the ban on domestic and
international air travel. Through new industries and tourism studies and COVID-19, the
pandemic has been overwhelmingly called for to be used and used as a revolutionary catalyst
(Mair, 2020)
The COVID-19 sector is among the worst affected. The propagation in the last two
months, the pandemic across the country, the number of passengers has declined by 47
percent. After that, airlines lost parking at the March lockout charges as almost 650 Indian
aircraft are now eligible, basically grounded. The lump sum of the airlines is due of parking
and housing costs INR 6 million. Sections are airlines failure also to abstain from rising
summer rates. The Indian Aviation Center (CAPA) reports that, during April 2020, industry
alone could suffer losses of up to USD 3.6 billion (FICCI Report, 2020) People are fearful
because they are considering COVID-19 as a major reason for the people’s death. However,
this has not been proven but the perception of the people is like this. Viscusi et al. (1997)
rank COVID-19 as the third major factor for people death after cancer and cardiovascular.
According to the research conducted by the Sunstein (1997)
explains that an individual’s willingness to pay increases when they feel that it can cost
their life. They will search for best doctors and best treatment to avoid the impact deadly
virus. People perception of COVID-19 is very negative as far as its impact on their life,
business operation and economy is concerned. Due to COVID-19, business is not able to
operate and many other businesses are likely to collapse (Dr Vinod Raina: 2020)
The essence of tourism and its evolution and development paradigms contribute
s significantly to these circumstances and accelerates the existing socio-economic system's
spread and effects. The consequences of tourism are but are also responsible for: the world's
increasingly interconnected and multinational; pollution,
waste and climate change; multinational, national and regional economic development
and growth; the ultimate importance of capitalism in people's and corporate choices; and
policy and political formulations. Technology would also be a major game-changer in
the coming days (Mayal J.,President TAAI,2020).It is important look for balances
(i.e. between the environment, society and the economy) for sustainability. The challen
ge for globally sustainable tourism is to strike a balance between maintaining rich-
15
country activity while preventing overcrowding and taking activities into poorer countries,
some of which are highly sector-dependent and need a lot of opportunities to recover.
Tourism may be a good local development tool, but it should not be the only one. So a social
balance in terms of equity and justice as well as an economic balance will also be required in
all destinations (Romagosa F.2020.
In response to euphoria of the COVID-19 research on tourism, Gretzel et al. (2020)
have supported transformational e-tourism research, which can shape the future of tourism by
owing to higher and flexible value systems, institutional logics, theoretical paradigms and
technology notions. E-tourism work should include historicity, reflection, openness, equality,
diversity and innovation, in order to achieve scientific paradigm shifts (Gretzel et al. 2020)
.

16
 CHAPTER 3
THEORETICAL FRAME WORK

17
HISTORY
The Banasura Sagar Dam, located 21 km from Kalpetta, is the largest earthen dam in
India and the second largest in Asia. It is created by impounding the Karamanathodu tributary
of the Kabini River. Construction was started in 1979, with the main objective being to
support the Kakkayam Hydro-Electric Project, as well as to meet the irrigation and drinking
water requirements of the people of the region.
The dam which is a kilometer long mud structure is located in the midst of towering,
mist-clad hills. The reservoir formed by the dam is having tiny islands. The water in the
reservoir is used for irrigation purpose through canal system. The dam has a capacity to store
6.70 TMC of water, out of which 5 TMC of water is to be directed to the Kuttiyadi Hydro
Electric Project and the remaining 1.70 TMC of water is to be made available for this project.
Water for irrigation will be released from a sluice, which is constructed in the dam. Banasura
sagar project was commenced in 1971 with an estimated cost of Rs.1137.07 lakhs to irrigate
an area of 2800 ha of agriculture land for the second and third crops. The project consist of
canal system only viz.2.73 length, two branches with a total length of 13.76km, 14 no. of
distributaries having a total length of 69.04km. The revised estimate of the project based on:
2010 Schedule of rate is Rs. 185.5crores. The work of the main canal of length 2.73 km.
except for the aqueduct from Ch.0-150M and from Ch.1130M to 1500 M is completed. The
distributaries taking off from the main canal will be completed during this year. Expenditure
incurred is Rs. 3697 lakhs including a part of the share cost given to KSEB. The first two
phases of Canals were completed in eighties and nineties. There after Government of India
was not give priority to Canal irrigation. This policy shift give financial constrains to the
Bhanasurasagar canal project. Other technical reasons also made long delay of the project
completion. Now Government decided to complete the project as a permanent solution for the
water scarcity of the area. More over last year flood situation also forced the Government to
speed up the completion of the project. The proposed project is the construction of a tributary
canal from the main canal and extended the benefit of the project to more areas. Land
acquisition was completed 95% of the area. The proposed project intended to acquire 0.1586
Hectare of land to complete the land acquisition process. This portion of land is situated in
between main canal and acquired land for the tributary canal project.
Banasura Sagar Dam consisting of a dam and a canal began operating as part of the
Indian Banasura Sagar Project. It aims at supporting the Kakkayam Hydroelectric power

18
project and also contributes to the irrigation and drinking water requirements of the people
during summer, if there is water shortage.
Banasura Sagar dam is the largest earth dam in India and the second largest of its kind
in Asia. The dam is made up of massive stacks of stones and boulders. Legend and ambience
situated about 21km from Kalpetta, the dam holds a large expanse of water and its
picturesque beauty is enhanced by the chain of mountains seen on the backdrop. It is
constructed in the
Banasura Lake and the nearby mountains are known as Banasura Hills. Legends say
that the Asura king of Banasura, (the son of King Mahabali, who is believed to visit Kerala
during every Onam festival) undertook a severe penance on the top of these hills and thus it
was named after him. The scenic mountains beckon adventure tourists and the dam site is an
ideal starting point for trekking. During monsoon, visitors may also be able to see small
islands in the dam’s reservoir. They are formed while the flooded reservoir submerges the
surrounding areas too. The vast expanse of the crystal clear water of the dam dotted with
small islands is a photographer’s delight.

19
PURPOSE
Banasura Sagar Dam, which impounds the Karamanathodu tributary of the Kabini
River, is part of the Indian Banasurasagar Project consisting of a dam and a canal project
started in 1979. The goal of the project is to support the Kakkayam Hydroelectric power
project and satisfy the demand for irrigation and drinking water in a region known to have
water shortages in seasonal dry periods. In the dam's reservoir there is a set of islands that
were formed when the reservoir submerged the surrounding areas. The islands with the
Banasura hills are in the background view. It is the largest earth dam in India and the second
largest of its kind in Asia. The dam is made up of massive stacks of stones and boulders.
Banasurasagar is a multipurpose project, which includes a dam across Karamanthodu, a
tributary of Panamaram River by the Kerala State Electricity Board and an irrigation project
by Irrigation department. The dam has a capacity to store 6.70 TMC of water, out of which 5
TMC of water is to be directed to the Kuttiyadi Hydro Electric Project and the remaining 1.70
TMC of water is to be made available for this project. Water for irrigation will be released
from a sluice, which is constructed in the dam. Banasura sagar project was commenced in
1971 with an estimated cost of Rs.1137.07 lakhs to irrigate an area of 2800 ha of agriculture
land for the second and third crops. The project consists of canal system only viz.2.73 length,
two branches. with a total length of 13.76km, 14 no. of distributaries having a total length of
69.04km. The distributaries taking off from the main canal will be completed during this
year. Expenditure incurred is Rs. 3697 lakhs including a part of the share cost given to KSEB.
The first two phases of Canals were completed in eighties, and nineties. The set of islands in
the dam's reservoir, which was formed when the reservoir submerged the surrounding areas
during monsoon season. These islands with the Banasura hills in the background are a visual
treat for those who visit the dam and its premises. Because of this peculiarity, tourists are
attracted towards this destination. The dam is very close to Karalad Lake, another tourist
hotspot in Wayanad.At Banasura Sagar dam, you can engage yourself in trekking and
boating. Trekking is one of the top attractions here. You can plan a trek to the dark forests of
Banasura Peak. A boating trip in the lake and the dam is also a unique experience for the
travellers. You can choose either speed boat or pedal boat. You can also plan a trip to the
small nature park, very near to the boating place. This park with its traditional tree swings
will provide cheerful moments for kids. There after Government of India was not give
priority to Canal irrigation. This policy shift give financial constrains to the Bhanasura sagar
canal project. Other technical reasons also made long delay of the project completion. Now
Government decided to complete the project as a permanent solution for the water scarcity of
20
the area. More over last year flood situation also forced the Government to speed up the
completion of the project. Therefore Government of Kerala give administrative and financial
sanction for acquisition of a compact area 0.1586 hectare land for Banasura sagar Irrigation
Project, (Kappumkunnu distribution canal Sconstruction) in Padinjarathara Village of
Wayanad District through G.O The Banasura sagar irrigation project is a multi-purpose
project which support the irrigation, Power generation ,tourism and drinking water supply of
the area. Therefore the proposed project seems to be in the characteristics of public purpose.

21
ADVANTAGES
Economic, environmental, and social benefits, including recreation, flood control,
water supply, hydro electric power, waste management, river navigation, and wildlife habitat.
• Recreation
Dams provide prime recreational facilities throughout the wayanad district. Boating,
skiing, camping, picnic areas and boat launch facilities are all supported by dams.
• Flood Control
In addition to helping farmers, dams help prevent the loss of life and property caused by
flooding. Flood control dams impound floodwaters and then either release them under
control to the river below the dam or store or divert the water for other uses
• Water Storage
The banasura sagar dam creates so many places for to collect and store the trillion cubes of
water
 Halfway through the programs are completed Too much to dispose of all of the waste
 The quality of water in the dam has increased
 We were able to plant a lot of trees
 Rest for all employees for a specified period of time
 We were able to arrange re-freshmen programs for employees
 It's also a break for managers to come up with new plans

22
DISADVANTAGES
• Decrease the arrival of tourists in the destination
• Decrease the revenue of dam tourism
• Due to decreasing of dam revenue the Government cannot provide more fund for nee
development activities in the banasura sagar dam
• The people feel discomfort while visiting the banasura sagar dam due to the
restrictions made by the dam management for to prevent spreading of corona virus
• The people can’t fully enjoy the facilities in the bansura sagar dam
• The people also fear to use the facilities in the banasura sagar dam
• The small scale shops and industries those are do business by sell product only to the
tourist came in the destination, they hardly affect by the corona
• The dam tourism management and DTPC need to do so much extra hard word for
break the chain of spread of covid 19 in dam tourism
• The management need to provide extra funds for make new strategic plans, control
people, sanitize the area, sanitize the facilities and give regulations to employers due
to covid 19 spread
• So much people are depending the Banasura Sagar dam for their livelihood their lives
are going through a crisis

23
NEW DEVELOPMENT PROGRAM
The KSEB’s plan to generate solar energy near Banasura Sagar dam .The pilot
attempt of the dam top solar panel project, a first of its kind in the country, was switched on
by Keltron officials. The Rs 4.5 crore projects has the capacity to generate 2,500 units of
electricity every day with its 440 kilowatt capacity. Talking about the initiative, Keltron dam
top solar panel project engineer, Afeef K.T. said, “The project is designed taking into account
the geography of the dam.” Since the region has heavy wind flowing, the panel can withstand
wind upto 150 kmph. The state government is planning to use all such reservoirs for
developing more solar power, based on this project’s success, he added. Moreover, this
project can be controlled from anywhere in the world with help of Internet. At the same time,
the major highlight of the project is the technology SCADA (Supervisory Control and Data
Acquisition) used, that allows its controller to operate or control the system sitting from
anywhere around the globe using the internet possibilities, he further added. Keltron is now in
a process to develop the next generation technology used for Dam top project that will enable
to generate power during day time to satisfy the energy needs during peak times, the officials
of Keltron informed.
Adventure tourism enthusiasts can now experience a ride on a 400-metre zip line at the
Banasura Sagar hydel tourism centre, one of the top tourism spots in the region. The ride,
launched on Tuesday, offers a spectacular view of the reservoir. C.K. Saseendran, MLA,
opened the ride, launched by the Kerala Hydel Tourism Centre (KHTC), a subsidiary of the
Kerala State Electricity Board (KSEB), in association with Muddy Boots Vacations, an
adventure tourism operator, as part of tapping the adventure tourism potential of the
destination.The zip line has been set up at a cost of ₹15 lakh and it connects the left bank of
the dam top and the entrance of the reservoir. A visitor would be charged ₹300 for a ride. The
first and largest floating solar project in the country on the Banasura Sagar Dam at
Padinharethara in Wayanad has set a model in utilising non-conventional energy sources to
tackle power crisis. The project, under the Kerala State Electricity Board (KSEB), was
commissioned in December 2017. The board had spent ₹9.25 crore on the project, including
₹7 crore from the Innovation Fund of the State government and ₹2.25 crore as loan from
NABARD. The project has the capacity to generate 7.5 lakh kilowatt hour (kWh) a year and
it could generate 10, 72,768.1 kWh. The 54,450-sq ft plant, with 1,938 solar panels, each with
a capacity of 260 watts, are installed on 18 indigenously developed floating structures,
Besides, 500-kVA (kilovolt ampere) transformer, 17 inverters, each with 30-kW capacity, a

24
Supervisory Control and Data Acquisition (SCADA) system to control and monitor power
generation, and an anchoring system imported from Sweden to stabilise the plant on water are
the constituents of the project. The power produced is transmitted to the 11-kV line of the
KSEB.

25
 CHAPTER 4
DATA ANALYSIS AND INTERPRETATION

26
  RESPONDENTS FROM MANAGEMENT

 GENDERWISE DISTRIBUTION OF RESPONDENT

TABLE 4.1
NO.OF RESPONDENT PERCENTAGE

MALE 10 67%

FEMALE 5 33%

33%

67%

MALE FEMALE

INTERPRETATION
The above table 4.1 shows the gender wise distribution of respondent from
Management. 33% of respondents are female and the 67% of respondents are male.

27
  AGE WISE

TABLE 4.2
NO.OF RESPONDENT PERCENTAGE

LESS THAN 30 2 13%

30 - 40 7 47%
40 - 50 3 20%
50 ABOVE 3 20%

50
45
40
35
30
25
20
15
10
5
0
LESS THAN 30 30-40 40-50 50 ABOVE

INTERPRETATION
The above table 4.2 shows the age wise distribution of respondents form
Management. 13% of respondents are less than 30. 47% of respondents are in the range of 30 -
40. 20% of respondents are in the range of 40 - 50 and the remaining 20% of respondents are
above 50.

28
  EDUCATION

TABLE 4.3
NO.OF RESPONDENTS PERCENTAGE

UPTO SSLC 2 13.3%

+2 4 26.6%

DEGREE 5 33.3%

OTHER 4 26.6%

OTHER

DEGREE

PLUS TWO

UPTO SSLC

0 5 10 15 20 25 30 35

INTERPRETATION
The above table 4.3 shows the classification according to education. 13.3% of
respondents have education up to SSLC, 26.6% of respondents are in the field of plus two.
33.3% of respondents are in the field of degree. 26.6% of respondents are others.

29
  OCCUPATION

TABLE 4.4
NO.OF RESPONDENTS PERCENTAGE

ACCOUNTANTS 4 26.6%

TOURISM ASSISTANT 5 33.3%

WRITING STAFF 3 20%

OTHER 3 20%

OCCUPATION
35

30

25

20

15

10

0
ACCOUNTANTS TOURISM WRITING STAFF OTHER
ASSISTANT

INTERPRETATION
The above table 4.4 shows the classification according to occupation. 26.6% of
respondents are accountants. 33.3% of respondents are tourism assistant. 20% of respondents
are writing staff. 20% of respondents are others.

30
  MONTHLY INCOME

TABLE 4.5

NO.OF RESPONDENTS PERCENTAGE

BELLOW 20000 7 46.6%

20000 – 30000 6 40%

ABOVE 30000 2 13.33%

MONTHLY INCOME
MONTHLY INCOME

50
45
40
35
30
25
20
15
10
5
0
BELLOW 20000 2 0 0 0 0 -3 0 0 00 ABOVE 30000

INTERPRETATION
The above table 4.5 shows the monthly income of respondent. 46.6% of respondents
are in the range of below 20000. 40% of respondents are in the range of 20000-30000.
13.33% of respondents are in the range of above 30000.

31
  NEW STRATEGIC POLICY DURING COVID-19 SITUATION

TABLE 4.6

NO.OF RESPONDENTS PERCENTAGE

YES 13 87%

NO 2 13%

NEW STRATEGIC POLICY DURING

COVID-19
13%

YES NO

87%

INTERPRETATION
The above table 4.6 shows if the respondents have took any strategic policy to survive
covid-19 situation. 87% of respondents said yes and, 13% of respondents said no.

32
  AREA OF NEW STRATEGIC POLICY

TABLE 4.7
NO.OF RESPONDENTS PERCENTAGE

IN MANANGEMENT 2 13.3%

IN THE AREA OF 6 40%

EMPLOYEE
IN THE AREA OF INFRA- 7 46.6%
STRUCTURE

AREA OF NEW STRATEGIC

POLICY
AREA OF NEW STRATEGIC POLICY

50
40
30
20
10
0
IN MANAGEMENT IN AREA OF EMPLOYEE IN AREA OOF INFRA-
STRUCTURE

INTERPRETATION
The above table 4.7 shows the area of new strategic policy. 13% of respondents said
new strategic policy have been taken in management. 40% of respondents said new strategic
policy have been taken in the area of employee. 46.6% of respondents said new strategic
policy have been taken in the area of infra-structure.

33
  AREA OF FACING CHALLENGES WHILE IMPLEMENTING NEW STRATERGIES

TABLE 4.8
PARTICULAR NO.OF RESPONDENTS PERCENTAGE

IN MANAGEMENT 1 7%

IN TOURIST 7 47%

IN EMPLOYEES 2 13%

BY GOVERNMENT 5 33%

AREA OF FACING CHALLENGES

WHILEIMPLEMENTING NEW TRATEGIES
50
45
40
35
30
25
20
15
10
5
0
IN IN TOURIST IN EMPLOYEES BY
MANAGEMENT GOVERNMENT

AREA OF FACING CHALLENGES WHILEIMPLEMENTING NEW TRATEGIES

INTERPRETATION
The above table 4.8 shows where the management has faced challenges while
launching new strategies. 7% of respondents said challenges were in management. 47% of
respondents said challenges were in the area of tourists. 13% of respondents said challenges
were in employees.33% of respondents said challenges were by the government.

34
  SAFETY MEASSURES TAKEN AGAINST COVID

TABLE 4.9

NO.OF RESPONDENTS PERCENTAGE

YES 15 100%

NO 0 0%

SAFETY MESSURES TAKEN

AGAINST COVID

0%

YES
NO
100%

INTERPRETATION
The above table 4.9 shows if any safety measures were took against covid-19. 100%
of respondents said yes and, none of respondents said no.

35
  TICKET RATE CHANGES

TABLE 4.10
NO.OF RESPONDENTS PERCENTAGE

INCREASE THE PRICE 0 0%

DECREASE THE PRICE 6 40%

NO CHANGES 9 60%

TICKET RATE CHANGES

TICKET RATE CHANGES

60
N O C H A N G ES

40
DEC REA SE IN P RIC E

0
IN C REA SE IN P RIC E

INTERPRETATION
The above table 4.10 shows what changes have made to tickets during covid-19 crisis.
None of respondents said that the price was increased. 40% of respondents said that the price
was decreased. 60% of respondents said that the price has no change.

36
  RESPONDENTS FROM TOURISTS
 GENDER

TABLE 4.11
NO.OF RESPONDENTS PERCENTAGE

MALE 28 56%

FEMALE 22 44%

GENDER
MALE FEMALE

44%

56%

INTERPRETATION
The above table 4.11 shows the gender wise distribution of respondent. 56% of
respondents are female and the 44% of respondents are male.

37
  AGE

TABLE 4.12
NO.OF RESPONDENTS PERCENTAGE

LESS THAN 20 6 12%

20 – 30 5 10%

30 – 40 29 58%

40 ABOVE 10 20%

AGE
12%
20%

10%

58%

BELOW 20 20-30 30-40 40 ABOVE

INTERPRETATION
The above table 4.12 shows the age wise distribution of respondents. 12% of
respondents are less than 20. 10% of respondents are in the range of 20 – 30. 58% of
respondents are in the range of 30 – 40 and the remaining 20% of respondents are above 40.

38
  EDUCATION

TABLE 4.13
NO.OF RESPONDENTS PERCENTAGE

UP TO SSLC 6 12%

+2 18 36%

DEGREE 12 24%

PG 5 10%

OTHER 9 18%

EDUCATION

26
24
22
20
18
16
14
12
10
8
6
4
2
0
UPTO SSLC PLUS TWO DEGREE PG OTHER

EDUCATION

INTERPRETATION
The above table 4.13shows the classification according to education of respondent.
12% of respondents have education up to SSLC. 36% of respondents are in the field of plus
two. 24% of respondents are in the field of degree. 10% of respondents are in the field of PG.
Remaining 18% of respondents are of other education.

39
  OCCUPATION

TABLE 4.14
NO.OF RESPONDENTS PERCENTAGE

STUDENT 3 6%

SALARIED 35 70%

SELF EMPLOYED 3 6%

UNEMPLOYED 5 10%

OTHER 4 8%

OCCUPATION
OCCUPATION

75
70
65
60
55
50
45
40
35
30
25
20
15
10
5
0
STUDENT SALARIED SELF UNEMPLOYED OTHER
EMPLOYED

INTERPRETATION
The above table 4.14 shows the classification according to occupation. 6% of
respondents are students. 70% of respondents are salaried. 6% of respondents are self-
employed. 10% of respondents both unemployed and 8% are others.

40
  MONTHLY INCOME

TABLE 4.15
NO.OF RESSPONDENTS PERCENTAGE

BELOW 10000 27 54%

10000 – 20000 13 26%

20000 – 30000 4 8%

30000 ABOVE 6 12%

MONTHLY INCOME

26%

8%

20%

12%

54%

BELOW 10000 10000-20000 20000-30000 30000 ABOVE

INTERPRETATION
The above table 4.15shows the monthly income of respondent. 54% of respondents
are in the range of below 10000. 26% of respondents are in the range of 10000- 20000. 8% of
respondents are in the range of 20000-30000.12% of respondents are in the range of above
30000.

41
  CHANGES IN FOREIGN TOURISTS

TABLE 4.16
NO.OF RESPONDENTS PERCENTAGE

INCREASE 0 0%

DECREASE 13 87%

NO CHANGE 2 13%

CHANGES IN FOREIGN TOURISTS

90
85
80
75
70
65
60
55
50
45
40
35
30
25
20
15
10
5
0
INCREASE DECREASE NO CHANGE

CHANGES IN FOREIGN TOURISTS

INTERPRETATION
The above table 4.16 shows the change in number of foreign tourists arriving at the
destination in covid-19 crisis. 87% of respondents says that the number of foreign tourists
arriving has decreased. 13% of respondents says that the number of foreign tourists arriving
has no change. None of respondents says that the number of foreign tourists arriving has
increased.

42
  RATE OF CHANGES IN TOURISTS

TABLE 4.17
NO.OF RESPONDENTS PERCENTAGE

INCREASED 2 13%

DECREASED 7 47%

NO CHANGES 6 40%

RATE OF CHANGES IN TOURISTS

RATE OF CHANGES IN TOURISTS

50

40

30

20

10

0
INCREASED DECREASED NO CHANGES

INTERPRETATION
The above table 4.17 shows the rate of change in the arrival of tourists during covid-
19 situation. 13% of respondents says that the rate of change in the arrival of tourists has
increased. 47% of respondents says that rate of change in the arrival of tourists has decreased.
40% of respondents says that rate of change in the arrival of tourists has no change.

43
  SELECTING OF TOURIST PLACES AFTER COVID-19 CRISIS

TABLE 4.18
NO.OF PERCENTAGE
RESPONDENTS
SELECTING NEARBY PLACES 6 12%

SELECTING FARAWAY PLACES 0 0%

NO CHANGES 6 12%

CHOOSING A SAFE PLACE 38 76%

SELECTING OF TOURIST PLACES AFTER

COVID-19 CRISIS
0% SELECTING NEARBY PLACES
0%
12%
12%
SELECTING FAR AWAY
PLACES
76%
NO CHANGES

CHOOSING A SAFE PLACE

INTERPRETATION
The above table 4.18 shows the changes in selecting tourist destinations after covid-
19.12% of respondents says that they will select nearby places. 76% of respondents says that
they will choose a safe place. 12% of respondents says that they will have no change in
selecting places. None of respondents says that they will select faraway places.

44
  CHANGES IN DEVELOPMENT PROGRAMS

TABLE 4.19
NO.OF RESPONDENTS PERCENTAGE

RAPID CHANGES 3 6%

NO CHANGES 22 44%

SLIGHT CHANGES 25 50%

CHANGES IN DEVELOPMENT PROGRAMS

55
50
45
40
35
30
CHANGES IN DEVELOPMENT
25 PROGRAMS
20
15
10
5
0
RAPID CHANGES NO CHANGES SLIGHT CHANGES

INTERPRETATION
The above table 4.19 shows how much change the tourists see in the development
programs. 6% of respondents says they see rapid changes in the development programs. 44%
of respondents says they see no changes in the development programs.50% of respondents
says they see slight changes in the development programs.

45
  CHANGES IN SELECTING ACTIVITIES DURING COVID-19 SITUATION

TABLE 4.20
NO.OF RESPONDENTS PERCENTAGE

NO CHANGES 21 42%

SELECTING FEW 29 58%

ACTIVITIES

CHANGES IN SELECTING ACTIVITIES

DURING COVID-19 SITUATION
CHANGES IN SELECTING ACTIVITIES IN COVID-19 SITUATION

SELECTING FEW ACTIVITIES

NO CHANGES

0 2 4 6 8 101214161820222426283032343638404244464850525456586062

INTERPRETATION
The above table 4.20 shows the changes in selecting activities at the destination
during covid-19 crisis. 42% of respondents says there is no change in selecting activities.58%
of respondents says that they select few activities.

46
  SATISFACTION LEVEL OF PRICING POLICY

TABLE 4.21
NO.OF RESPONDENTS PERCENTAGE

YES 48 96%

NO 2 4%

SATISCAFTION LEVEL OF PRICING

POLICY
4%

YE
S

96%

INTERPRETATION
The above table 4.21 shows the satisfaction level of pricing at the destination. 96%
are satisfied at the pricing of the destination.4% are not satisfied at the pricing of the
destination.

47
  RECOMMENDATION TO OTHERS

TABLE 4.22
NO.OF RESPONDENTS PERCENTAGE

YES 45 90%

NO 5 10%

RECOMMENTATION TO OTHERS
NO
10%

YES

YES
90%

INTERPRETATION
The above table 4.22 shows that if the respondents will recommend this place to
others. 90% of the respondents say they will recommend this place to others. 10% of the
respondents says they won’t recommend this place to others.

48
  KNOWING ABOUT IT FROM

TABLE 4.23
NO.OF RESPONDENTS PERCENTAGE

FROM RELATIVES 29 58%

FROM MEDIA 21 42%

KNOWING ABOUT IT FROM

42%
FROM RELATIVES
FROM MEDIA
58%

INTERPRETATION
The above table 4.23 shows how the respondent knew about this place. 58% of the
respondents says that they knew about this place from their relatives. 42% of the respondents
say that they knew about this place from media.

49
  ANY FEAR DURING COVID-19 TO VISIT THE PLACE

TABLE 4.24
NO.OF RESPONDENTS PERCENTAGE

YES 26 52%

NO 24 48%

ANY FEAR DURING COVID-19 TO

VISIT THE PLACE

YE
48% 52% S
NO

INTERPRETATION
The above table 4.24 shows if the respondent had any fear to visit the place during
covid-19. 52% of the respondents said yes. 48% of the respondents said no.

50
  SATISFACTION LEVEL OF TOURISTS TO THE SERVICE PROVIDED BY THE
MANAGEMENT

TABLE 4.25

NO.OF RESPONDENTS PERCENTAGE

1 0 0%
2 3 6%
3 6 12%
4 6 12%
5 5 10%
6 4 8%
7 11 22%
8 6 12%
9 9 18%
10 0 0%

SATISFATION LEVEL OF TOURISTS TO THE

SERVICE OF MANAGEMENT
24
22
20
18
16
14
12
10
8
6
4
2
0
1 2 3 4 5 6 7 8 9 10

SATISFATION LEVEL OF TOURISTS TO THE SERVICE OF MANAGEMENT

INTERPRETATION
The above table 4.25 shows the satisfaction level of the respondent by the service
provided by the management. None gave level 1, 6% choose level 2, 12% choose level 3,
12% choose level 4, 10% choose level 5, 8% choose level 6, 22% choose level 7, 12% choose
level 8, 18% choose level 9 and, none of the respondents choose level 10.

51
 CHAPTER 5
FINDINGS, SUGGESTIONS & CONCLUSION

52
5.1 Findings
1. The world never faced this type of pandemic situation.
2. The tourist destinations can't take precautions to defend the situation because they do
not face such a situation.
3. The tourist is our fear to come and visit the destination by corona virus spread.
4. Banasura sagar dam tourism is collapsed during this situation.
5. The management faces drastic economic failure during this situation.
6. The dam management needs to take extra funds for sanities and take control over the
public.
7. The ticket selling rate is hugely decreased from average 10,000 to 500 per day.
8. The people need to take more progression while visit the site.
9. The foreign tourists arrival at the destination is not decreased, it is not happening.
10. The people around the destination they depend on tourists come to visit the banasura
sagar dam, dear facing a crisis in their life.
11. The Dam tourism's many equipments that are used for do activities in the dam these
are ruining by not using it.
12. The management is started to thinking how to overcome this type of situations in the
future.
13. The tourists only select enjoyable activities after health and shelter the public is also
face economic crisis in this situation so they only visit tourist destination hardly.
14. The management can fully do some partially done development activities in describe
time.
15. The management can easily do the waste disposal activities in this situation.
16. The management terminates information employees for to overcome economic crisis.
17. Some large company’s future projects halted to do corona virus situation.

53
5.2 Suggestions
 To government:

1. A strategic plan is needed on the part of the government to save the Banasura Sagar
dam Tourism.
2. The money needed for the development of the dam should be found and spent in its
own way.
3. There are a lot of people living with dams and tourism who need to be given the
financial help they need because they also find struggle in this situation.
4. There should be adequate advertisement campaigns on the part of the government to
attract foreign tourists.
5. An amount required for the development of tourism should be provided by the
Government.
6. All support for tourism development should be provided by the government legally.
7. Recognition of tourism in abroad and at home country with the help of the
government.
8. Loans required for development are provided without interest.
9. Discuss our tourism with the Foreign Government and invite the Foreign Tourist.
10. When a foreign tourist comes here, the government will take care of everything they
need.

54
 To management:
1. Take extra precautions against corona virus and change all the fears of the people and
make it more attractive.
2. Infrastructure development to make further changes.
3. Waste management should be done well.
4. The management should provide the necessary facilities to the travelers at the tourist
places.
5. Passengers arriving in a corona situation should make sure that precautions are taken.
6. Management should ensure that passengers wear masks, use sanitizers and maintain
social distance.
7. Resolve passengers' fears about the corona virus from the management side.
8. Give a warm welcome to the foreign tourist from the management side.
9. From the management side to the way hospitality introduces tourists to more people.
10. The management should provide all the facilities required by the tourist

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 To tourist:
1. Not only site visiting but also do more activity and thinking down to it.
2. Make sure you wear a proper mask and use a hand sanitizer.
3. Maintain social distance while site visiting during this covid outbreak.
4. Obey rules and regulations of dam tourism while visiting the site.
5. Don't use plastic items like plastic covers, water bottles, cans etc while visit the site
and don't throw it to the near area of the site.
6. Recommend this site to your friends and relatives.

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5.3 Conclusion
This study focuses on the impact of the COVID-19 outbreak on the tourism in
banasura sagar dam. The outbreak of COVID-19 is a novel pandemic that severely
impacted the lifestyle of the majority of people across the globe. The critical
economic shock to every person and every industry in most countries is the most
common feature of the novel coronavirus. COVID-19 has a significant impact on
economic growth worldwide and creates an economic recession due to quarantines,
travel restrictions, and social distancing. The United Nations World Tourism
Organization (UNWTO) reported that the 100% travel restrictions on global
destinations in 2020 had the hardest hit on the tourism industry, compared to the
other trades. Previous scholars also evaluated the negative impact of a virus outbreak
on the tourism industry.
By this covid19 outbreak the tourist arrival in the bansura sagar dam is decreased. The
covid 19 outbreak drastically affected economically. The management of bansura sagar dam
faces a huge crisis in the history of dam tourism. No person is predetermined how the covid
19 outbreak will affect the area. So the dam management cannot take strategic plans against
this situation. The tourism in banasura sagar dam is at the point of collapse. So they plan it
many strategic plans for to survive with the situation in management, in employees and
infrastructure development. The dam management date summer shows against Covid 19
spread like- only 500 people are allowed to visit the place, the people will be sanitize, the
tourist go through a temperature checkup, the time to visit the place is short to 9:00 a.m. to
2:00 p.m. the fear of people to We see decided his note decreased by using some precautions.
The two stars only visit and near place in this situation. So the right visit is decreased. The
people they are depend destination like small antique shops, cool bars, hotel, taxi etc. they
facing a crisis in their life. At one stage the situation is improved but it is go to the first state.
The study concludes with more limitations than the other studies because of
the limited data available data on the COVID-19 outbreak. Besides, the outbreak is
still within the society creating severe health and economic problems across the world.
The study concludes with the currently available data as it faces difficulty in gathering
adequate data for the analysis.

57
BIBLIOGRAPHY

58
BIBLIOGRAPHY

1. UNWTO (2020a). COVID19 Related Travel Restrictions: A Global Review for Touri
sm. Second Report as of 28 April 2020. Retrieved from https://webunwto.s3.eu-
west1.amazonaws.com/s3fspublic/2020-04/TravelRestrictions
2. International Labor Organization (ILO), 2020. COVID19 and the world of work: Imp
act and policy responses. ILO Monitor 1st Edition. 15. Kongoley-
MIH, P.S. (2015).The Impact of Ebola on the Tourism and Hospitality Industry
in Sierra Leone. International Journal of Scientific and Research Publications, 5(12),
542550.
3. Aljazeera, “China corona virus outbreak: All the latest updates”Aljazeera.com, 2020.
[Online], at: https://www.aljazeera.com/news/2020/02/china-coronavirusoutbreak-
latest updates-200206001100173.html [Accessed 16 Feb. 2020]. 2. El-
Erian, M. (2020). The Coming Corona virus Recession and the Uncharted Territory
Beyond. Foreign Affairs, Media Report. Available
at: https://www.foreignaffairs.com/articles/2020-0317/coming-coronavirus
recession 3. Elliot, L. (2020). Prepare for the corona
virus global recession. The Guardian. Media
report. Available at: https://www.theguardian.com/business/2020/mar/15/prepare-for-
thecoronavirusglobal-recession
4. World Travel and Tourism Council (WTTC) (2020) Travel and Tourism Econo
mic Impact. World Travel and Tourism Council, London.
/media/files/reports/economic-impact-research/regions2020.pdf https://www.wttc.org/
5. World Health Organization (WHO). (2020). Corona virus (COVID-
19). https://COVID19.who.int/.
6. World Bank (2020). World Bank Predicts Sharpest Decline of Remittances in Recent
History.website: https://www.worldbank.org/en/news/pressrelease/2020/04/22/world-
bank-predicts-sharpestdecline-of-remittances-in-recent-history.
7. http://www.google.co.in
8. http://www.googletransilate.com
9. http://wikipedia.org
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11. http://www.E-commercetimes.com/perl/story/18403.html

59
APPENDIX

60
 Questionnaire
A) To tourists
NAME:
AGE:
SEX:
PLACE:
EDUCATION QUALIFICATION:
JOB:
1) What are the changes while selecting tourist destinations after corona virus?
A) selecting nearby places
B) selecting faraway places
C) no changes
D) choosing a safe place

2) How much change do you see in development programs recently?

A) Rapid changes
B) No changes
C) Slight changes

3) Satisfaction level on the basis of service provide by the management?

BEST 1 2 3 4 5 6 7 8 9 10
WORST
4) How much has changed in selection of activities in the destination during corona
situation?

A) No changes
B) Selecting few activities

5) Are you satisfied with pricing policy of the banasura sagar dam?

YES NO

6) Would you recommend this place to your relatives?

YES NO

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 7) How did you know about this place?
A) From relatives
B) From media

8) Do you feel any fear when you visit this place because of corona?

YES NO

B) To Management
NAME:
AGE:
SEX:
PLACE:
EDUCATION QUALIFICATION:
JOB:
1) Do you take any new strategic policies to survive covid-19 situation?

YES NO

2) If a new policy has been taken, in which area is it?

A) In management
B) In the area of employees
C) In the area of infra-structure

3) Where did you face challenges while lounging new strategies?

A) In management
B) In tourists
C) In employees
D) By government

4) Would you taken any safety measures against covid 19?

YES NO

62
5) What changes was made to the ticket during covid crisis?

A) Increase the price

B) Decrease the price
C) No changes in price

6) What has changed in the number of foreign tourist arriving at the destination in the covid
crisis?

A) Increase
B) Decrease
C) No changes

7) Rate of changes in the arrival of tourists during corona situation?

A) Increased
B) Decreased
C) No changes

63