Professional Documents
Culture Documents
Work Experience
Boxperts, LLC, Houston, TX July 2020 – Present
Logistics Operations Analysts
Preparation of daily reports for the Operations Manager and the Presidency of the company, with the main
indicators and results of each day
Reception and canalization of all administrative requirements asked by the Warehouse's Managers
Provide back-up support as needed to all Amazon OTR and Operations Managers teams, to ensure customer
satisfaction and 100% compliance of the Amazon's policies and procedures
Coordinate, manage and track of routes from point of origin (Amazon's warehouse) to final destination
(residentials and business locations)
Carry out random audits on the asset, ensuring proper maintenance and safely use by the associated drivers
Tracking of each driver's performance to ensure each package is delivered to residentials and business locations
according to company-established safety standard procedures
Dispatch and Tracking the status of each route assigned by Amazon, ensuring 99% on-time deliveries by all of
the delivery associates.
Assignment of Amazon's routes and transport units to the delivery associates.
Prepare reports on logistics performance measures.
Track product flow from origin to final delivery.
Education
Jose Maria Vargas University, Caracas, Venezuela October 1988 – April 1995
Bachelor's, Business Administration
Houston Community College, Houston, TX February 2022 – February 2023
Certificate, Logistics & Global Supply Chain Management
Skills
Onboarding Commercial Driver's License (CDL)
Transportation Management Systems Problem Solving
Operations Management Customer Service
Key Performance Indicators (KPIs) Dispatch Coordination
Warehousing Management
Data Analysis Hard working
Logistics Spanish
Confident Communicator MS Office
Team Player
Team Leadership
Willingness To Learn