Professional Documents
Culture Documents
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Part One: General Information: Please add () as appropriate:
1. Type of Organization:
o 1 to 10 o 10 to 20
o 21 to 30 o Others (specify) ……………………….
7. Value of executed and current projects executed in the last five years: (in million
Birrs); ……………………
Part Two: Performance Parameters to evaluate contractors
Below are numbers of key performance indicators for successful contractor or Parameters to
evaluate performance of contractors to call it successful. From your experience, please express
your opinion on the importance of the following Parameters as key performance indicators of
contractor’s experience during project execution. Grade the performance parameters according to
given scales (Please tick the appropriate box).
S.No. Contractor’s Performance Factors Very Low Satisfactory High Very
low High
1. Quality Control (QC)
1 Adequacy of QC plan
2 Implementation of QC plan (quality management system)
3 Adequate quality control personnel available at site with high
experience and qualification
4 Quality of QC documentation
5 Conformance to specification (Use of specified material)
6 Availability of sufficient lab equipment/ facilities at site
7 Identification/correction of deficient work in a timely manner
/rework/
8 Timely review of construction material (Adequacy of QC testing)
9 Timely review of shop drawings
10 Timely inspection of work’s quality
11 Quality training/meeting
12 Freeness from defects on completion and track corrective actions
13 Workmanship skill level to deliver quality work as per acceptable
requirements/standards.
2
Rating of contractor performance regarding Quality Control (QC)
6
1 Support stakeholders with required capabilities
2 Use information technology
3 Effectiveness of strategic management
4 Consistency in decision making
5 Promptness in decision making
6 Carefulness in financial management
7 Efficiency in human resource management
8 Goal setting
9 Organization and Management Capabilities
10 Control or strengths of organizational culture
11 Management of resources/personnel
12 Project kick-off meeting
13 Removing violating persons from site
14 Effectiveness of job-site supervision
15 Compliance of organization with laws and regulations
16 Professional conduct of employees
17 Risk Management skills of personnel
18 Transition Plan
19 Establishment of project management plan
20 Review contractor’s quality plan
21 Project site logistics plan
22 Avoid bureaucracy and lengthy process
23 Multi-project handling ability
24 Methodology of Managing Sub-Contractors
25 Participation of managerial levels with decision making
Rating of contractor performance regarding Managerial Capability (MC)
Highly Successful [Superior 85% and above]
Successful [75% to 84%]
Partly Successful [70% to 74%]
Deficient [55% to 69%]
No Evaluation [54% and below]
S.No. Contractor’s Performance Factors Very Low Satisfactory High Very
low High
11. Management of Documentation (MD)
1 Contract documentation system quality
2 Submission of shop drawings & submittals as required
3 Maintain documentation with registers
4 Support stakeholders with site statistics
5 Timely preparation of periodic plan before executing the
construction tasks
6 Timely preparation of daily site progress, manpower, equipment &
weather reports
7 Submission of monthly progress reports
8 Providing & updating the materials record
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Rating of contractor performance regarding Management of Documentation (MD)
Highly Successful [Superior 85% and above]
Successful [75% to 84%]
Partly Successful [70% to 74%]
Deficient [55% to 69%]
No Evaluation [54% and below]
S.No. Contractor’s Performance Factors Very Low Satisfactory High Very
low High
12. Environmental performance (EP)
1 Environmental indicators (related to use of water, energy, vehicle)
2 Air quality
3 Noise level
4 Wastes around the site (management of waste)
5 Climate condition in the site
6 Auditing contractor’s own environmental plans
Rating of contractor performance regarding
Highly Successful [Superior 85% and above]
Successful [75% to 84%]
Partly Successful [70% to 74%]
Deficient [55% to 69%]
No Evaluation [54% and below]
Part Three: Performance Parameters to evaluate contractors (Guided Questions)
Below is the list of selected possible drawbacks of selecting least bidder contractor. From your experience,
please express your opinion on the importance of the following possible drawbacks of contractor’s during
project execution. Grade the possible drawbacks according to given scales (Please tick the appropriate box).
S.No. Contractor’s Performance Factors Very Low Satisfactory High Very Remark
low High
1. Poor Managerial Capabilities
1 Lack of experience in contracts
2 Lack of managerial development as the company growth
3 Lack of experience in the line of work
4 Delay in collecting bids from clients
5 Change work from public to private and vice versa
6 Increase in number of claims
7 Increase in number of disputes
S.No. Contractor’s Performance Factors Very Low Satisfactory High Very Remark
low High
2. Poor Financial Management
1 Financial management system deficiencies
2 Lack of experience in estimating bids
3 Lack of capital
4 Poor cash flow management
5 Evasion of social contribution and tax
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6 Financial difficulty in effective contract management
S.No. Contractor’s Performance Factors Very Low Satisfactory High Very Remark
low High
3. Poor Management of External Factors
1 Closure and limitation of movement between project site
areas
2 Limitation on importing materials and machinery
3 Poor management of emergencies
4 Lack of coordination with other stakeholders
5 Timely completion of accounts payable (loans) from bank
S.No. Contractor’s Performance Factors Very Low Satisfactory High Very Remark
low High
4. Delay in Project Completion
1 Poor progress reports
2 Poor submission of required documentation on schedule
3 Poor availability of quality materials at site on schedule
4 Poor submission of updated and revised progress
schedules
5 Poor updating of the schedule
S.No. Contractor’s Performance Factors Very Low Satisfactory High Very Remark
low High
5. Cost Overruns
1 Increase in maintenance and replacement cost
2 Problems on release of payments to the sub-contractors
on request
3 Incapability of mitigation of project risks
4 Inability to prepare accurate payment certificates
5 Inability to prepare cash flow estimates
S.No. Contractor’s Performance Factors Very Low Satisfactory High Very Remark
low High
6. Low Quality work
1 Unsatisfactory quality of work
2 Increase in number of change request/orders due to
faulty work
3 Chances of illegal work
4 Compromising quality and making unnecessary claims
5 Searching loop holes for omitting some items or
quantities of work
6 Material wastages