Alyssa Jones

Freelance writer and Social Media Manager

Safety Harbor, FL 34695
jonesnicolealyssa@gmail.com
+1 727 631 1092

Willing to relocate: Anywhere

Authorized to work in the US for any employer

Work Experience

Froster
Nothing Bundt Cakes - Clearwater, FL
August 2021 to Present
• Speak with customers to define cake specifications and design needs
• Use select ingredients, colors, and accessories to decorate cakes
• Stock and manage display cases
• Organize and reorder supplies, labeling where appropriate
• Lead and organize team

Freelance Content Writer

East Broadway Magazine - New York, NY
May 2021 to Present
• Research internet trends
• Researching relevant article materials
• Resourcing images
• Editing
• Develop original content for business publications and websites
• Performing research
• Finding interesting and relevant
• Facts embedding links into text
• Communicating with clients

Social Media Manager

East Broadway Magazine - New York, NY
May 2021 to Present
• Drive the online brand strategy and own the voice of your company on social media.
• Learning where our audience is spending their time and how they behave online.
• Leverage the right tools and software that correspond to the needs of your business.
• Create customer-centric content and work with the best-fit service providers.
• Communicate with clients and colleagues to ensure optimal performance of campaigns.
• Manage, grow and engage with our community online - without them you are nothing.
• Analyze results, adapt strategies and react to changes in the marketing landscape.
• Monitor and report on performance – making sure that engagement leads to conversion.
Personal Shopper
Shipt - Clearwater, FL
December 2018 to Present
• Followed detailed lists and picked inventory accordingly
• Created a personalized experience, while providing exceptional customer service and maintaining
communication
• Demonstrated superior time management and organizational skills by shopping and delivering within
the allotted time frame.

Freelance Content Writer

CRG Media - Madison, WI
June 2021 to August 2021
• Research topics
• Conducting Interviews
• Discovering relevant article materials
• Writing articles
• Resourcing images
• Editing
• Develop original content for business publications and websites
• Performing research
• Finding interesting and relevant
• Facts embedding links into text
• Communicating with clients

Order Specialist
Home Shopping Network (HSNi) - Clearwater, FL
July 2020 to April 2021
• Assisted customers with completing purchases, educating customers on various products, and
providing excellent customer service.
• Kept records of customer interactions or transactions, recording details of inquiries

Marketing Intern
GIRLS ON THE RUN - Tampa, FL
June 2019 to June 2020
Assist staff in collecting, researching, and analyzing data about summer programming opportunities
throughout the greater Tampa bay area. Tasks include gathering information conducting phone
interviews while compiling data through surveys and questionnaires.

Starbucks Barista
Starbucks - Tampa, FL
June 2015 to March 2019
• Assisted in employee training for areas of customer service and store policies
• Provided customer service, assisted customers with meal and drink orders, and used a Point-of-sale
system
Education

Bachelor of Arts in Journalism and News Editing

University of South Florida - Tampa, FL
August 2018 to May 2021

Associate in Arts (AA) in General Studies

St. Petersburg College - Clearwater, FL
August 2016 to June 2018

Skills
• Adobe Illustrator
• Digital Marketing
• Blogging
• Journalism
• Video Production
• WordPress
• Adobe Audition
• Adobe Premiere
• Adobe Photoshop
• Adobe InDesign
• SEO
• Google Analytics
• Photography
• Branding
• Public Relations
• Adobe Creative Suite
• Adobe Dreamweaver
• Adobe Lightroom
• Content Creation
• Social Media Management
• Proofreading
• Web Design
• Filming
• Content Development
• Copywriting
• Graphic Design
• Google Docs
• Facebook Advertising
• Analysis skills
• Constant Contact
• Intelligence targeting
• Performance marketing
• Social media marketing
• Analytics
• Computer networking
• Hootsuite
• Creative writing
• AP style (4 years)
• Time management
• Keyword research
• Events Management

Languages

• Japanese - Beginner
• English - Expert

Links

https://journalistjones.weebly.com

Certifications and Licenses

TEFL
January 2021 to Present
120 Hour TEFL Certification

Hootsuit Platform
January 2020 to Present
Verification Number: 14546511

Social Marketing
January 2020 to Present
Verification Number: 14546067

Driver's License

Assessments

First aid — Proficient

June 2021
Treating common medical emergencies
Full results: Proficient

Customer focus & orientation — Proficient

June 2021
Responding to customer situations with sensitivity
Full results: Proficient

Filing & organization — Familiar

June 2021
Arranging and managing information or materials using a set of rules
Full results: Familiar

Creating presentations with Microsoft PowerPoint — Highly Proficient

June 2021
Knowledge of Microsoft PowerPoint tools and features
Full results: Highly Proficient

Social media — Proficient

June 2021
Knowledge of popular social media platforms, features, and functions
Full results: Proficient

Graphic design — Familiar

June 2021
Using graphic design techniques and producing visual media to communicate concepts
Full results: Familiar

Project timeline management — Proficient

June 2021
Prioritizing and allocating time to effectively achieve project deliverables
Full results: Proficient

Work style: Conscientiousness — Familiar

June 2021
Tendency to be well-organized, rule-abiding, and hard-working
Full results: Familiar

Food safety — Proficient

June 2021
Knowledge of proper food and equipment handling safety measures
Full results: Proficient

Typing — Proficient
June 2021
Transcribing text
Full results: Proficient
Proofreading — Proficient
June 2021
Finding and correcting errors in written texts
Full results: Proficient

Basic attention to detail — Proficient

June 2021
Identifying differences in materials, following instructions, and detecting details among distracting
information
Full results: Proficient

Written communication (advanced) — Familiar

June 2021
Advanced application of best practices for writing, including grammar, style, clarity, and brevity
Full results: Familiar

Proofreading — Proficient
June 2021
Finding and correcting errors in written texts
Full results: Proficient

Social media — Proficient

June 2021
Knowledge of popular social media platforms, features, and functions
Full results: Proficient

Customer focus & orientation — Proficient

June 2021
Responding to customer situations with sensitivity
Full results: Proficient

Sales skills — Proficient

June 2021
Influencing and negotiating with customers
Full results: Proficient

Following directions — Familiar

June 2021
Following multi-step instructions
Full results: Familiar

Written communication (advanced) — Familiar

June 2021
Advanced application of best practices for writing, including grammar, style, clarity, and brevity
Full results: Familiar

Written communication — Proficient

June 2021
Best practices for writing, including grammar, style, clarity, and brevity
Full results: Proficient

Bartending — Proficient
June 2021
Understanding, pouring, and mixing drink orders
Full results: Proficient

Working with MS Word documents — Proficient

June 2021
Knowledge of various Microsoft Word features, functions, and techniques
Full results: Proficient

Written communication — Proficient

June 2021
Best practices for writing, including grammar, style, clarity, and brevity
Full results: Proficient

Marketing — Proficient
February 2022
Understanding a target audience and how to best communicate with them
Full results: Proficient

Written communication (advanced) — Familiar

June 2021
Advanced application of best practices for writing, including grammar, style, clarity, and brevity
Full results: Familiar

Proofreading — Proficient
June 2021
Finding and correcting errors in written texts
Full results: Proficient

Social media — Proficient

June 2021
Knowledge of popular social media platforms, features, and functions
Full results: Proficient

Indeed Assessments provides skills tests that are not indicative of a license or certification, or continued
development in any professional field.