John Schmidt

Tonto Basin, AZ, 85553

(520) 247-8906
johnschmidt13@gmail.com

Objective
Customer Service, Customer Contact Representative, Warehouse/ Shipping/ Inventory

Education
2003- 2007, High School Diploma, Sahuaro High School, Tucson, AZ

Work Experience
2005- 2008, Merchandiser John Schmidt Jr. (Mission Foods), Tucson, AZ
I was a responsible merchandiser in five grocery stores where I took available product from the
store’s back room and placed it on shelves and displays on the sales floor. I also gained
experience building product displays.

October 2006- July 2007, Warehouse/ Shipping TriSports.com, Tucson, AZ

Accessing the company’s website I receive orders from customers who made online purchases. I
was responsible for retrieving merchandise from the warehouse; packaging merchandise; and
readied parcels for shipment. I was also responsible for inventory control and stocking assigned
sections of the warehouse.

July 2007- April 2008, Apprentice Meat Cutter Safeway, Tucson, AZ

Learned how to cut and pack different types and cuts of meat. Responsible for preparing product
and delivery to the sales floor. I ensured packaged and specialty meat items were stocked to the
appropriate full and self service display cases. Provided excellent customer service by assisting
them with questions of product location for any section of the store.

January 2009- April 2009, Sales Representative Tres Amigos de Mexico, Tucson, AZ
I gained experience on the Sales Floor; assembled and repaired pine and rosewood furniture.
Unloaded and unwrapped furniture and home decor from trucks and made sure it was in
sellable condition. Checked to make sure all the merchandise was accounted for upon receipt at
the store. Priced, tagged and moved all merchandise to sales floor. Operated the POS device for
customer sales.

September 2009- July 2010, Supervisor Baskin Robbins, Tucson, AZ

Provided excellent customer service to patrons of Baskin Robbins. Responsible for accepting cake
orders. Ensured the weekly deliveries of ice cream loads were worked. Completed routine
cleaning of soft serve ice cream machine. Made sure the lobby and behind the counter were
always clean. Was responsible for opening and closing the store. I counted the drawer at the end
of the night and drop the money into the safe.

August 2010- October 2011, Supervisor Haagen-Dazs, Pleasanton, CA

Provided excellent customer service to patrons of Haagen-Dazs. Responsible for accepting cake
orders and completed the decorating of cakes. Ensured the weekly deliveries of ice cream loads
were worked. Completed routine cleaning of equipment and facility. Made sure the lobby and
behind the counter were always clean. Was responsible for opening and closing the store. Daily
use of the POS device and cash transactions. Responsible for making bank deposits. I counted
the drawer at the end of each night and drop the money into the safe. Responsible for entering
sales data into Google Documents. Responsible to keep track of bookkeeping and payroll. In
charge of maintenance of all equipment. Supervised three people.

October 2011- August 2013, Stocker/ Cashier, Pet Club, Hayward, CA

I unload pallets from trucks using electric pallet jacks. Stock pet food and pet supplies on the
sales floor. Use standing forklift to lift up pallets above the sales floor and in the back rooms. Use
ladders to store extra product on top of shelves. Lifted items up to 50+lbs. Stand for long periods
of time. Assist customers with any questions they had about products. Help to build end caps
and displays. Ring customers up on a POS and bag their items purchased. Answer phones while
on the checkstand. Go outside to collect carts and help customers carry out heavy items. Do
inventories of products and fax them to the corporate office. Check in/ receive products.

Certification
Electric Pallet Jack
Walkie Stacker Forklift

Hobbies
Playing bass/ guitar, Cooking, Bicycling

References
Terence Sai, Owner, Baskin Robbins, (520) 237-8851
Paul Flores, Pet Club, Supervisor, (510)780-6149
Larry Hernandez, Pet Club, Assistant Manager, (510)331-1115