Professional Documents
Culture Documents
Sector:
TOURISM
Qualification:
HOUSEKEEPING NC II
Unit of Competency:
LAUNDER LINEN AND GUEST CLOTHES
Module Title:
LAUNDERING LINEN AND GUEST CLOTHES
HOW TO
USE THIS
COMPETENCY BASED LEARNING MODULE
Providing Valet/Butler
3 Provide Valet/Butler Service TRS5123113
Service
LEARNING OUTCOMES:
Upon completion of this module, the trainee/ student must be able to:
ASSESSMENT CRITERIA:
Identify the role of an on-premise laundry in accordance with the enterprise
policy
Pick-up the guest clothes and in-house items in accordance with enterprise
policy.
CONDITION:
Student/ trainee must be provided with the following:
1. WORKPLACE LOCATION
2. EQUIPMENTS
washing machine
drying machine
dry-cleaning machine
flat iron
steam pressers
ironing board
sorting shelves
Workflow
An efficient laundry plant must be planned well. Location and size of sorting areas, washing
machines, tumbler dryers and presses and folders should be planned so there is a smooth work
flow at all times
If washed laundry has to be transported a long distance across the laundry floor to the tumbler
dryers this will waste time and be less productive
Consideration should be given to storage and transport of both soiled and clean linen and there
should always be space on the floor to accommodate all the necessary trolleys without creating
a hazard
Deliveries of soiled linen to the washroom should be staggered so that there is a constant
supply to the washroom. If all soiled linen arrives at once, then there will be too much work for
the sorters to do and the washmen and other staff may be standing idle
This may necessitate these staff working longer to service the workload
Staff rosters need to be also considered to service delivery schedules
Date revised: Document No.
TESDA 02 July 24, 2015
Issued by: Page 13 of
HOUSEKEEPING 203
Revised by:
CHARITO AIZEL N.
SAGUN Revision #
There should always be work for all sections of the laundry so that staff do not waste time.
By client
Hotel linens are identified in different ways:
By heat stamping machines. Each piece of linen is marked with the name of the property and
the date when the linen was placed into circulation e.g. "Regent 02/12". This identifies that the
linen belongs to the Regent Hotel and was placed into circulation on February 2012. It is
important to identify all linen so that, should errors occur in deliveries, they can be easily
rectified .When condemning linen due to wear, it is important to review how long the linen has
lasted. This method is usually used when the hotel owns the linen
If the laundry has many clients to which it leases linen, all linen pieces for each client may be
identified by a number which simply represents that client e.g. Royal Hotel is client number 95
and Raffles Hotel is client number 57, then all the linen pieces assigned to each of these hotels
will be marked with that number using a heat stamp machine
Table linen from upmarket restaurants and hotels may have the hotel logo woven into the cloth
during manufacturing. This makes it easy to identify by all parties
Many five star hotels have towels and
bathrobes for example with the logo woven
in or embroidered upon. This also makes
identification easy. (See photo of
bathrobe with logo)
Some linen also needs to be identified by
size. This is helpful for room attendants when
servicing rooms to differentiate between a
Queen size sheet and a King size sheet for
example. This is usually done through sewing
a line of coloured thread through one end of
the sheet e.g. green for queen and red for
king etc.
Plain white tablecloths may also be stamped with the size e.g. 150 x 150. This is usually heat
stamped on one corner of the tablecloth on the inside hem
On coloured linen this printing will be on a label which will be heat sealed to the garment for
easy visibility.
By urgency
If there is a shortage of certain stock items due to heavier than normal demand, e.g. napkins, it is
important that the laundry operator recognises this fact and expedites a quick turnaround of these
items. In other words these items should be given priority in the washing process. If there are
constant requests for urgent processing in the laundry, then consideration should be given to
increasing the par levels or conducting a stocktake of linens so that shortages can be identified and
replenished.
What is a par level?
A one par level is the amount of linen needed to dress all rooms and bathrooms ready for letting or
to cover all tables in a restaurant with tablecloths and napkins ready for service.
Most hotels and restaurants operate on an average of 3 – 5 par levels to allow for all laundry
operations. Par levels need to be maintained at all times otherwise service to the guest and client
will be compromised.
See below example
If a hotel has 100 rooms each with 1 x Queen size bed and uses 2 sheets and 4 pillowcases per
bed and stocks each bathroom with:
2 x Bath towels
2 x Hand Towels
2 x Face Washers
2 x Bathrobes
1 x Bathmat.
Then one par level will equal:
Activity 1
Linen items One par level Five par level Unit cost Total cost
There are many factors which will determine par levels but damaged, stolen and lost linen needs to
be replaced regularly back into stock. If par levels are too low, linen will wear out more quickly as it
is in constant use and par levels will continue to diminish rapidly. The shortages will also impact on
laundry staff and the possible need to work longer hours to maintain productivity to the customer.
Perceived capital outlay savings may prove to be false.
Some factors affecting the number of par levels used may include:
How often beds are changed (daily, weekly or every third night)
If hotels provide turndown service (more towels will be used)
The turnaround time of the laundry operation. (How long does it take to complete the whole
laundering process?)This will be affected by volume of soiled linen and business fluctuations
How many days per week the laundry operates. If the laundry operates only five days per week ,
then par levels must reflect an extra two levels to service the needs of the client on weekends
The amount of abused linen which cannot be recovered
The operating hours of the restaurant (is it open 24 hours per day or just for dinner?)
There will always be a higher loss factor with small items such as face washers and napkins as
these may be stolen, misused by staff and
guests or simply lost.
When planning par levels, also consider:
1 set on the bed
1 set on the shelf
1 set being washed
1 set going to laundry
1 set coming back from laundry
1 reserve set to allow for breakdowns and
emergencies.
CONDITION:
Student/ trainee must be provided with the following:
5. WORKPLACE LOCATION
6. EQUIPMENTS
washing machine
drying machine
dry-cleaning machine
flat iron
steam pressers
ironing board
sorting shelves
7. TOOLS
8. MATERIALS/SUPPLIES
ASSESSMENT METHOD:
Observation
Interview
Written examination
Demonstration of practical skills
N.B. It is important that the base of the linen chute can be closed at night or in the case of
a fire in the laundry. If this is not done, the fire may spread by way of the chute which will
act as a chimney and carry smoke to other floors
The sorting area should be regularly cleaned and disinfected and have good ventilation. Air
filters will also need regular vacuuming to remove lint
Ventilation in the sorting room should always be operational and should include sufficient intake,
filtration, exchange rate and exhaust in line with local and government regulations. Air from the
sorting room should never be passed through to where clean linen is being processed as this
can transfer air borne bacteria and potentially contaminate clean linen.
Class Activity
Item To launder? To dry clean? Notes
Duvets
Polyester pillows
Feather pillows
Mattress protectors
Bed valance
Bedspreads
Blankets
Net curtains
Drapes
Cushion covers
Staff Uniforms
Pool towels
Shower curtains
Rubber bathmats
CONDITION:
Student/ trainee must be provided with the following:
9. WORKPLACE LOCATION
10. EQUIPMENTS
washing machine
drying machine
dry-cleaning machine
flat iron
steam pressers
ironing board
sorting shelves
ASSESSMENT METHOD:
Observation
Interview
Written examination
Demonstration of practical skills
CONDITION:
Student/ trainee must be provided with the following:
13. WORKPLACE LOCATION
14. EQUIPMENTS
washing machine
drying machine
dry-cleaning machine
flat iron
steam pressers
ironing board
sorting shelves
15. TOOLS
16. MATERIALS/SUPPLIES
ASSESSMENT METHOD:
Observation
Interview
Written examination
Demonstration of practical skills
Parts:
1. Wash timer 7. Valve selector
2. Wash inlet 8. Spin timer
9.Door spin outer
3. Washer extractor – design for washing and extracting clothes, linen and fabrics
5. Types of ironing table- for easy ironing clothes, linen and fabrics
1. wash timer
2. Wash inlet
3. wash cover
4. tub
5. strainer
6. Pulsator
7. valve selector
8. spin timer
9. Door spin outer
10. Door spin inner
11. Overflow filter
12. spin basket
13. Base
14. power cord
15. leg
16. Cover safety
17. drain hose
II. Identification
1. Washing machine
2. Laundry cart
3. Steam presser
4. Flat work ironer
5. Washer extractor
Learning Objectives: After reading this information sheet the trainees should be
able to:
1. Identify cleaning chemicals and their uses.
The chemical makeup of laundry agents may also help determine which product or
products to buy. For example,
3. Sours are mild acids that can neutralize the alkalinity of detergents and
bleach. This can reduce the yellowing and fading that can result from alkali
residue. Some sours boost this effect by integrating bluer or whiteners in the
product.
Many bleaches have strong bactericidal properties, and are used for
disinfecting and sterilizing. Most bleaches are hazardous if ingested or inhaled,
and should be used with care.
Dry cleaning operations require the proper fluids or dry cleaning solvents. The
type of machine determines what chemicals will be needed.
I.
1. Bleaches
2. Fabric softeners
3. Sours
4. Detergent with optical brighteners
5. Antichlor
Learning Objectives: After reading the INFORMATION SHEET, you must be able
to;
1. Classify stain removing agents
2. Identify the proper use of stain removing agents.
3. Follow safety precaution in using stain removing agents
INTRODUCTION:
STAIN - this can be easily removed if they are still fresh. Sometimes using hot
water and soap only makes the stain permanent, thus making it harder to remove.
Stains are easily removed from the wrong side of the garments.
Remove stain as soon as possible. If the garment has been stained, do not use
stain chemical remover because it might damage the garment. Never squeeze the
part with stain. Sometimes, laundering, ironing and airing of the clothes affect
different kinds of stains and how to remove them will lessen experimentation in
using stain remover.
KINDS OF STAIN REMOVER
1. Absorbent (talcum powder, chalk, cornstarch) example oil stains
4. Carbon tetra chloride (liquid detergent that is not flammable) ex. Lipstick
stain
While many stain removal, chemicals and bleaches are commonly used around the
home, they are still dangerous. Some are flammable; others are toxic. Here are
some rules to keep in mind regarding their use:
Store stains removal materials out of the reach of children. Do not store with
food products.
Read all label directions and warnings. Store chemicals in their original
containers so label directions are available in case of an accident.
Use all chemicals and commercial stain removal product according to label
recommendations.
Avoid getting the chemicals on your skin. Some are easily absorbed.
Use dry cleaning solvents and other chemicals in a well-ventilated room.
Toxic fumes can cause illness.
Do not use solvents near an open flame or electrical outlet.
Seal containers so that fumes can't escape.
Never mix stains removal materials together (bleach and ammonia together
form toxic fumes).
Date revised: Document No.
TESDA 02 July 24, 2015
Issued by: Page 50 of
HOUSEKEEPING 203
Revised by:
CHARITO AIZEL N.
SAGUN Revision #
Self-check 5.1-3
Direction:
Answer the following questions:
1. What are the different kinds of stain remover?
2. Will you give some safety precautions in dealing with stain
remover?
3. will you give an example of bleaches that you know
4. Is water can remove stains? How?
Learning objectives: After reading the INFORMATION SHEET. You must be able
to;
1. Identify the types of fabric softener and their uses
INTRODUCTION:
The softening agents in softeners reduce or eliminate static cling. Fabric softener
can also allow clothes to feel much softer than and not quite as stiff as with
laundry soap alone. Using fabric softener also cuts down on drying time.
Most modern washing machines have a dispenser which can add liquid fabric
softener to the load of laundry automatically on the final rinse; in launderettes one
may need to add it manually. Some brands of washing powder have fabric
conditioning built-in which is claimed to save money when compared to buying
ordinary washing powder and fabric softener separately. Some fabric softeners are
also claimed to make ironing easier or to make clothes dry faster. For best results,
un-diluted liquid fabric softener should not be poured directly onto clothes.
Fabric softeners may also come in the form of dryer sheets, which are added to
clothing in the tumble dryer to soften the fabrics and prevent static. Many
alternative uses of dryer sheets have been suggested by users.[1]
Fabric softeners work by coating the surface of the cloth fibers with a thin layer of
chemicals; these chemicals have lubricant properties and are electrically
conductive, thus making the fibers feel smoother and preventing buildup of static
electricity. Other functions are improvements of iron glide during ironing,
increased resistance to stains, and reduction of wrinkling.
Most good quality all-cotton towels do not need to be treated with fabric softener
and with repeated washings and dryings, they become softer naturally. Over time,
towels that have softened with fabric softener are less absorbant.
Direction:
The candidate should answer the following questions:
1. What is the use of fabric softener?
2. Will you give some uses of fabric softener?
3. What other benefits you know in using fabric softeners?
Learning objectives: After reading the INFORMATION SHEET, YOU MUST be able
to;
1. Identify types of fibers and fabrics.
TYPES OF FIBERS AND FABRICS
Antique Satin - a satin with horizontal (weft) slubs which imitates spun shantung
silk. It is 60% rayon (the face yarn fiber) and the 40% of acetate (the back yarn
fiber). Often the warp and weft yarns are dyed with different colors to give an
iridescent effect.
Batik - is a dyeing method where the cloth is covered with wax designs. It is
dipped into vegetable dye that dyes the uncovered cloth without melting the wax.
The wax is removed with hot water after the design is finished.
Brocade - a multi-use formal, Jacquard woven fabric with intricate raised woven
designs resembling embroidery. It is often made with variety of thread colors
depicting complex patterns and scenes with a shiny finish. Background weave is
often satin. To the back of the fabric, the threads are not tied-down and are
carried as "floaters".
Brocatelle - a specific type of medium weight brocade utilizing four or more sets of
threads, equally for warp and weft. It has large patterns in high relief to appear
embroidered or puffy. It is woven finely for formal, refined and sophisticated wear.
Calico - similar to broadcloth, made of cotton or cotton/polyester and usually
printed in small "country" all-over with multi-colored floral patterns.
Canvas - medium to heavy weight cotton fabric woven closely in plain or twill with
relatively large threads. Available in variety of colors, stripes and few printed
designs. It is also referred as "duck" or "sailcloth". It has many uses.
Casement - a fabric for drapery either loose or tight, open or closed, plain or
novelty weave. Given color, pattern and interesting texture through tyed complex-
yarn arrangements and variations in weave. Usually it is semi-sheer, translucent
or opaque.
Cashmere - a soft fabric made of the wool grown beneath the outer hair of the
Cashmere goat in Tibet and the Kashmir province in India. It is popular because of
its softness.
Chambray - made of cotton or linen, a lightweight fabric in plain, balanced weave
using white threads across a colored wrap. Pronounced "sham-bray".
Chevron - a regular and repeated zigzag pattern formed by reversing the twill
weave. It is also known as herringbone.
Crepe - a light soft thin fabric with a crinkled surface. It is made from silk, cotton,
wool, or another fiber either in plain or satin weave.
Damask - a formal satin base Jacquard fabric of linen, cotton, silk, or wool with
reversible patterns. It is medium weight with variety in colors and patterns. Used
in decorative fabric situation.
Flannel - a fabric woven and then brushed to achieve a soft nap. It is made of
wool or a blend of wool and cotton or synthetics.
Flock - a material obtained by cutting or grinding textile fibers to fragments. There
are two types of flock, precision cut flock, all fiber lengths are approximately equal
and random cut flock, the fibers are ground or chopped to produce a broad range
of lengths.
Flocking - a method of ornamenting cloth with adhesive printed or coated on a
fabric. Finely chopped fibers are applied by dusting, air-blasting or electrostatic
attraction. The fibers adhere to the printed areas and it is removed manually from
the unprinted areas.
Herringbone - a regular zigzag pattern fabric with a novelty or complex twill
weave. It is woven or printed on light-weight to heavy-weight fabrics.
Houndstooth - a medium to heavy weight woven twill fabric designed with
continuous broken checks or four-pointed stars resembling projecting "tooth-like"
corners.
Jacquard - a weaving system which utilizes a versatile pattern mechanism to
permit the production of large and intricate patterns.
Lisserie - a fine Jacquard woven stripe which imitates silk and embroidery. The
different figures and colors in the pattern comes from the warp.
Matelasse' - a heavy-weight upholstery textile in Jacquard weave with double sets
of warps and wefts. The surface appears to be puffy or cushioned and is also
known as double cloth.
Mohair - a fabric obtained from yarn made from the silky hair of the Angora goat.
4. Canvass, heavy firm, Machine wash in cold water and tumble dry on low
tightly woven fabrics, setting. Dry clean if not colorfast.
originally cotton or linen
now also made of
synthetics or blends
5. Cashmere undercoat treats as wool and follows the care label
or hair of Cashmere goat.
6. Sweaters Hand wash with care but it is best to dry clean both
knits and woven.
9. Cotton Natural Woven and knitted into fabrics of many weight and
Vegetable Fiber texture. Hand wash warm water – use cold water for
bright color that may bleed. Dry at low setting.
Remove from dryer while damp. Iron damp with hot
iron.
10. Damask Jacquard- May be cotton, linen, silk, viscose weight fabrics, see
weave fabric, individual fiber listing – dry clean silk wool and all
heavier weight fabrics. Denim strong, heavy twill-
weave fabric, usually cotton, but can be a
cotton/synthetic blend- prone to shrinkage unless
purchased pre-shrunk. Machine-wash in warm
water. Traditional blue and other deep colors bleed
the first several washings, so wash separately, as
Date revised: Document No.
TESDA 02 July 24, 2015
Issued by: Page 61 of
HOUSEKEEPING 203
Revised by:
CHARITO AIZEL N.
SAGUN Revision #
necessary dry all low setting to avoid shrinkage. Iron
while damp with a hot iron as needed.
11. Denim A coarse twilled cloth, usually of cotton or
cotton/polyester which is practical and sturdy. Navy
colored is used as jeans fabric and cream or white is
used as Drill.
12. Flannel Napped In plain or twill weave. Cotton and synthetic may be
fabric machine-wash dry at low setting and remove while
damp line dry. Wool should be dry clean.
13. Gabardine Firm, Closely woven twill fabric, originally and often
worsted wool, also made of cotton and synthetic,
fibers. Follow label directions or dry clean.
14. Lace Open work textile, may be cotton linen or synthetic.
Hand washed using a soap or detergent for delicate
fabrics. Avoid rubbing squeeze out excess moisture,
do not twist or wring. Shape by hand and hang to air
dry or dry flat, do not tumble dry. Pin delicate lace to
a cloth before washing.
15. Line natural flax Hand wash or machine wash in warm water
fiber light to heavy
weight fabric.
16. For heavy linens use a hot iron, for lighten weight linen blends and
linens treated for crease resistance use a lower
temperature, can also dry clean
17. Nylon synthetic fiber, Used in fabrics of different weight, sometimes
blended with other fibers when used alone it is both
dry-cleanable and machine wash, use warm water.
Tumble dry on low setting but can hang on plastic
hanger and drip or air dry. To avoid permanent
yellowing, keep away from sunlight for direct heat.
18. Organdy Sheer, Hand wash starch so maintain characteristics crisp
lightweight, plain weave appearance from damp with hot iron. Can also dry-
cotton. clean.
19. Polyester strong Does not shrink or stretch. Wash in warm water.
synthetic fiber in fabrics Tumble dry and remove promptly to prevent wrinkles
of various weight and from at a low setting. If garment is pleated hand-
texture, or often blended washed and dip dry. If blended follow guidelines for
with cotton and wool. delicate fiber.
20. Ramie natural fiber Machine wash in warm water, tumble dry from damp
from ramie plant (similar with hot iron. Can also dry-clean. Avoid excessive
to linen). Used alone or twisting
blended often with
cotton.
Date revised: Document No.
TESDA 02 July 24, 2015
Issued by: Page 62 of
HOUSEKEEPING 203
Revised by:
CHARITO AIZEL N.
SAGUN Revision #
21. Rayon a generic term for a manmade fiber including viscose
and compramonium rayon. Some garment labels
identify the fabric as “rayon” some as “viscose”.
Follow label care instructions. Dry-clean for best
results.
22. Satin fabric with a Dry-clean silk and acetate. Wash cotton, nylon, and
lustrous finish, polyester satins following fiber guidelines.
traditionally silk, now
also acetate cotton,
nylon and polyester.
23. Seersucker fabric With puckered stripes woven in during the
manufacturing process. Usually cotton, but also
nylon, polyester and silk version. See fiber for
washing. Drip or tumble dry. Iron or low heat, if
24. Silk natural fiber If needed.
recommended, hand-washed plain weave crepe de
from silkworm chine, thin, lightweight, and medium-weight kinds in
lukewarm water with mild soap or detergent or in
cold water with special cold-water with special cold
detergent. Do not use chlorine bleach. Rinse several
times in cold water until no trace of suds remains
towel blot. Dry flat iron on wrong side at warm (silk)
setting if so labelled some silks can be machine-
washed. Follow label directions correctly. Dry-clean
heavier (suiting weight) silks pleated silks, and those
in dark colors, which may bleed
25. Spandex Generic name for stretch fibers often added to other
fibers to give them elasticity. Machine-wash in warm
water on the delicate cycle (if exercise wear, wash
after each wearing to remove body oils, which can
cause deterioration). Do not use chlorine bleach.
Line dry, do not use dryer. Do not iron
26. Terry cloth Toweling Fabric with looped pile made of cotton or
cotton/polyesters. Machine-wash in warm water.
Tumble dry or line dry.
27. Tweed - a coarse, rugged, and often nubby woolen fabric in
plain balanced or variation (originally twill) weave.
Used as casual suits and coats. Dry Clean.
28. Velour Napped Originally wool, now also cotton, silk and synthetics.
fabric, Dry-clean unless manufacturer’s label indicate it can
be washed. Velvet soft pile fabric, originally silk, now
usually rayon or cotton. Dry clean.
29. Vinyl –extruded polyvinyl chloride synthetic fabric flowed
onto knitted, woven, or non-woven base cloth
imitating leather. It is medium to heavy-weight
upholstery fabric. Follow instructions carefully in
washing.
Date revised: Document No.
TESDA 02 July 24, 2015
Issued by: Page 63 of
HOUSEKEEPING 203
Revised by:
CHARITO AIZEL N.
SAGUN Revision #
30. Voile - a light, plain-weave, sheer transparent fabric with
tightly twisted yarns often having a stiff finish.
Available in novelty effects like pique stripes, printed
patterns and stripes. It is obtained from cotton,
rayon, silk, or wool and used especially for making
dresses and curtains. Follow carefully wash
31. Wool Natural fiber made of sheep fleece. Hand-wash
sweaters and other knits in cold water with cold
water detergent. Rinse thoroughly squeeze, do not
wring. Towel blot and dry flat, machine washable
wools are so labeled, follow instructions carefully.
Dry clean woven wools and heavy sweaters.
Self-check 5.1-5
If drycleanable steaming or
prespotting may cause problems of
Do not wash dye bleeding.
IRONING
HOT (200°C)
Cotton, Linen, Viscose
WARM (150°C)
Wool, Polyester mixtures.
COOL (110° C)
Acrylic, Nylon, Triacetate, Polyester.
Do not iron.
CHLORINE BLEACHING
DRYING
Tumble dry Do not tumble dry.
1. 2. 3. 4. 5.
6. 7. 8. 9. 10.
Learning objectives: After reading the INFORMATION SHEET, you must be able
to;
1. Follow the procedure of laundering method of the different types of linen
and fabrics.
PROCEDURE:
1. Preparing to Wash
Sort the clothes unto groups-whites, colourfast, none—colourfast,
delicate, lint free and wash according to the laundry guide.
Clothes with worn patches or tears should first be mended. Empty
out all pockets and close all side fasteners. Treat bad stains prior
to washing.
2. Prior Washing
Remove the plastic cover safety from spin basket.
Check the wash timer knob in set to position “0” and that the drain
selector is set to “WASH RINSE.”
Ensure that the drain hose is in its correct position (se illustration).
Inlet power cord into power point and switch on
3. To Wash
Place the wash load and detergent in the tub.
Set the drain selector to “WASH RINSE”.
Turn the water tap on fill the tub of the washing machine to the level
recommended in the Laundry Guide.
Set the wash timer to the period recommended in the Laundry Guide.
Your machine will now wash for the period selected.
When the wash period expires, set the drain selector to the drain
position to discharge the water.
Caution: Before rinsing, the wash load may be transferred to the spin basket.
To spin, dry for 1 min. (approx.) to remove excess suds (see Spin Drying).
4. To Rinse the Wash Tub
Open the door spin inner of the spin basket, lift up the door spin
outer, then pull the catch forward and lift upward.
Transfer either the pull wash load or portion to the spin basket
commencing with small articles. Ensure that the clothes are evenly
distributed.
Place the removable cover safety over the load to be dried and push
lightly downward.
6. Emptying
Set the drain selector knob to “Drain”
The machine will now empty.
Set the drain selector knob to “WASH, RINSE”
Switch off the electricity at the power point.
Comments/Suggestions:
CRITERIA YES NO
Did you……..
1. Separate the white clothes from the colored items?
2. Segregate item by those dry-cleaning, for washing and pressing,
Wet from dry cleaning towels from bed sheets, etc.
3. Separate the heavily soiled items from lightly soiled items?
4. Check for damages and stains?
5. Check the valuables inside the garment, and turn over them to
the supervisor.
6. Check for the special instructions indicated in the fabric?
Comments/Suggestions:
CRITERIA YES NO
Did you……
1. Prepare tools and materials in sewing.
Comments/Suggestions:
4. MATERIALS/SUPPLIES
pen and paper
bleaching agent
stain removing agent
fabric softeners
sanitizing agent
All purpose cleaning
agent
detergents (liquid,
powder)
ASSESSMENT METHOD:
Observation
Interview
Written examination
Demonstration of practical skills
Answer self Check 5.2-1 Compare answer with the answer key
Read the information sheet 5.2-2 If you have some problem on the
on safe handling of laundry Chemicals content of the information sheet, don’t
hesitate to approach your trainer.
If you feel that you are now
knowledgeable on the content of the
information sheet, you can now answer
self check provided in the module.
Answer self check 5.2.2 Compare answer with the answer key
The benefits of preventive maintenance are far too often overlooked. By creating a
preventive maintenance schedule and sticking with it, laundry managers can
increase their department's efficiency, reduce the risk of injury and illness,
minimize unscheduled interruptions, and prevent larger and more costly repairs.
Included on the dryer maintenance schedule should be steps to ensure that the
equipment has unrestricted airflow. Although workers may clean the lint screen
several times a day, it is equally important that the dryers' entire exhaust ducts be
inspected at least once a month. A restricted exhaust duct from lint reduces
airflow and increases the chances of creating an unsafe condition. Vacuuming
behind the tumbler every six months is also recommended.
As for washers, after every 200 hours of use the bearings and seals should be
lubricated with manufacturer-recommended grease. Washers should be examined
for leaks daily. Besides watching for the obvious puddle on the floor, someone
from the maintenance staff should inspect the hoses for water and chemical leaks.
To avoid injury while using laundry room equipment there are certain things to
look for and others to avoid. The following is a list of some general operating tips:
Carefully read safety labels and instructions on all laundry equipment. Post safety
instructions near each machine for easy reference.
Regularly run safety tests. For example, check the door interlock on washer-
extractors. When testing the door interlock, attempt to start the machine with the
door open, close the door and, without locking it, attempt to start the machine. If
the equipment starts during either of these tests, contact your service technician.
Also, try opening the door during the wash cycle. The door should stay locked. If it
doesn't, immediately disconnect the equipment from its power source so it cannot
be operated, and contact your service technician.
Perform similar safety checks on tumblers. Try opening the door during the dry
cycle. The machine should stop when the door is opened.
Pay attention to your surroundings. Never, under any circumstance, operate your
washer-extractor if there is high water on the laundry room floor or if the machine
is not connected to a properly grounded circuit.
Examine the floor for cracking. The concrete foundation must be of sufficient
strength and thickness to handle the floor loads generated by the high extraction
speeds. If cracking is severe, the floor needs to be reinforced with new concrete.
Provide sufficient space to move between pieces of equipment and for the
performance of service procedures and routine preventive maintenance.
Use machines only for their intended purposes. For example, to reduce the risk of
fire, don't put plastics, articles containing foam rubber, rags contaminated with
gasoline or other flammable solvents, or mop heads into the dryer.
Cut off the power when there is a problem with a machine or a jam in a flatwork
finisher. Don't just turn off the machine, but turn off the power at the power
source.
Check emergency switches and devices weekly to ensure that they are working
properly.
Remove hot laundry from a tumbler immediately after cycle completion. Never
leave a hot load sitting in a tumbler or a laundry cart unattended.
Throw out rags. If you have rags that have been used to clean up or apply a
chemical, don't wash or dry them. For safety reasons it's best to throw them out.
A large issue coming to light is the study of ergonomics. Defined as the science of
fitting the job to the worker, ergonomics is extremely important in the laundry
room. Because of the repetitive movements of bending and reaching, employees
can experience back strain if they are not properly trained in proper techniques.
And, in terms of the amount of lost work time, back strain comes in a close second
to the common cold for days missed.
To prevent physical injuries on the job, the Occupational Safety and Health
Administration (OSHA) suggests training employees on proper lifting; posting signs
that demonstrate proper lifting technique; reducing the size and weight of the
items being lifted; and installing mechanical aids when possible. It is also
recommended that equipment height be adjusted to proper levels. For example,
the work level of carts and bins should be raised to approximately workers' waist
level. If the stationary laundry equipment is too high, platforms should be
provided for employees to stand on for easier reaching.
When laundry staffs are washing large items, such as sheets, these items should
be loaded individually by bunching each sheet accordion style. This will prevent
the sheets from tangling and will make them easier to remove from the washer.
I. TRUE OR FALSE: Write true if the statement is true, and false if the
statement is wrong.
1. Ergonomics is the science of fitting the job to the worker.
2. Use machines only for their intended purposes
3. Do not read safety labels and instructions on all laundry
equipment.
4. Post safety instructions near each machine for easy reference.
5. Washer and dryer should not properly grounded.
6. Cut off the power when there is a problem with a machine or a jam
in a flatwork finisher.
7. Don't just turn off the machine, but turn off the power at the power
source.
8. Check emergency switches and devices weekly to ensure that they
are working properly.
9. Operate your washer-extractor if there is high water on the laundry
room floor.
10. If you have rags that have been used to clean up or apply a
chemical, wash or dry them for next use.
1. True
2. True
3. False
4. True
5. False
6. True
7. True
8. True
9. False
10. False
Learning Objectives: After reading the INFORMATION SHEET you must be able
to;
Bleach is a chemical that can remove or lighten color, usually via oxidation.
Types of Bleach
There are several types of bleach. Chlorine bleach usually contains sodium
hypochlorite. Oxygen bleach contains hydrogen peroxide or a peroxide-releasing
compound such as sodium perborate or sodium percarbonate. Bleaching powder
is calcium hypochlorite. Other bleaching agents include sodium persulfate,
sodium perphosphate, sodium persilicate, their ammonium, potassium and
lithium analogs, calcium peroxide, zinc peroxide, sodium peroxide, carbamide
peroxide, chlorine dioxide, bromate, and organic peroxides (e.g., benzoyl peroxide).
While most bleaches are oxidizing agents, other processes can be used to remove
color. For example, sodium dithionite is a powerful reducing agent that can be
used as a bleach.
One specific place where you should definitely avoid using bleach
If you bought decking or other outdoor wood products more than a few years ago
you should be aware that your purchase may contain CCA which is a dangerous
chemical which becomes even more dangerous when combined with bleach. CCA
is a type of arsenic and it combines with bleach to from highly toxic chromium and
arsenic compounds. Most of these CCA-treated products were taken off the market
Date revised: Document No.
TESDA 02 July 24, 2015
Issued by: Page 91 of
HOUSEKEEPING 203
Revised by:
CHARITO AIZEL N.
SAGUN Revision #
in the US by 2003 but of course many people still have such things in their
backyards.
If you have any concerns that you family may be exposed to such products then be
especially careful not to use bleach or deck brighteners on them.
Also, if toddlers and young children are to play on such decking always lay down
matting. Even without added bleach these products are hazardous!
Avoid using bleach in close quarters such as cupboards and other small spaces
where the smell and fumes may be concentrated by lack of air movement. If you
feel that you must use it, wear a face mask and dilute the product adequately.
Air rooms well after bleach has been used to dispel fumes.
Never ever use bleach with other products in an experimental way! The risk of
hazardous fumes is too great. Use bleach in dilution according to the
manufacturer’s instructions.
People who have asthma or other breathing problems should be especially careful
about using bleach.
Be very careful of bleach splashes. Bleach is a powerful corrosive. If any should
get into your eye, irrigate it liberally with water for 15 minutes or so and get
medical help.
Get out in the fresh air after exposing yourself to bleach fumes and if you have any
doubt about effects upon your health consult a doctor.
Use bleach if you feel it is necessary. Dilute it 1 part in 10 parts water for a
reasonably safe cleaning agent. If you do use it undiluted, keep it at arms length
and irrigate it with plenty of water as soon as it has done its work. People who
have heart or lung conditions should be especially careful.
The real problem is the industrial use of chlorine bleach, as used in many, many
products. Manufacturers of conventional nappies, toilet paper and many other
paper and fabric products use industrial bleaching methods during production
which are very harmful to the environment. This is because large quantities of
bleach are acting in an acid environment.
The oxygen bleaches are chemically different from standard bleach and they are
generally safer, too.
So how safe is vinegar and bleach? Is this potent combination a useful mix for
household use?
Date revised: Document No.
TESDA 02 July 24, 2015
Issued by: Page 92 of
HOUSEKEEPING 203
Revised by:
CHARITO AIZEL N.
SAGUN Revision #
Vinegar and bleach is not a safe mixture - in fact you really should not mix bleach
with anything (except water).
Here are a few key facts about bleach and safety, starting with the idea of mixing
vinegar with bleach to make a more powerful disinfectant.
There is evidence that vinegar lowers the acidity of diluted bleach, making it a
more potent bactericide. Diluted household bleach has a pH which is quite high
(i.e it is quite alkaline). Adding vinegar lowers it and makes the bleach a more
effective killer of bacteria.
The real problem is the industrial use of chlorine bleach, as used in many, many
products. Manufacturers of conventional nappies, toilet paper and many other
paper and fabric products use industrial bleaching methods during production
The oxygen bleaches are chemically different from standard bleach and they are
generally safer, too.
The making of chlorine bleach can pose a significant hazard. Chlorox, a chemical
company which makes a popular bleach product in the US experienced an
accidental spill in the 1970s which caused them to review their transportation
arrangements. Workers in chemical plants may also be adversely affected by the
continual exposure to fumes.
Common
Clorox, liquid bleach
synonyms
Protective
Safety glasses, hand gloves, apron
equipment
1. False
2. True
3. False
4. False
5. True
6. True
7. True
8. False
9. False
10. False
Learning Objectives: After reading the INFORMATION SHEET, you must be able
to;
1. Follow the principles and procedures in laundering clothes linen and
fabrics.
Procedure:
1. Select load size – based on item size
Large Load – large item
Medium load – medium items
Small load – small items
2. Add washing detergent following the recommended quantity for specific load
size
Detergent
Alkali
Bleach
Softener
3. Adjust machine to the appropriate water temperature.
Hot for white and heavily soiled items
Warm for bright colors and lightly soiled items
Cold for permanent press items.
4. Place the soiled linen based on classification and selected load size
Heavily soiled
Bath towel to bath towel
Flat sheet to flat sheet
lightly soiled
Hand towel to hand towel
others
5. Select the right washes cycle on time.
a. Select super wash cycle for heavily soiled items
b. Regular wash cycle for lightly soiled ones.
6. Follow manual instructions for precautionary measures.
7. Clean the machine after washing.
Wherever you install your washer and dryer - whether it's in the basement or
another room - make sure you install a smoke alarm as well. Like all major
appliances, your washer and dryer should be properly grounded. Ensure you have
the proper sized fuse or breaker switch installed. Washing means water, of course,
and if not already in place, you should install an outlet with a ground fault circuit
interrupter.
If your laundry room shares the basement with the furnace, avoid hanging clothes,
or storing laundry products, such as bleach near the furnace where they can
create fire. Water, electrical appliances, tight spaces are all present dangers to
children, so make the laundry room off limits as a play area. Also, the iron should
also be kept out of reach of children - young tots can pull on the cord and pull a
heavy iron down on themselves causing injury. When finished ironing, unplug the
iron, and never leave a hot iron unattended.
And, watch your step while carrying laundry, especially if you have to take the
stairs. It's better to take two small loads so you can see where you're going over
the top of the laundry basket and avoid tripping. It's also not a good idea to locate
the laundry hamper or basket on the stairs.
CRITERIA YES NO
Did you……….
1. Select load size – based on item size?
2. Add washing detergent following the recommended quantity
for specific load size?
3. Adjust machine to the appropriate water temperature?
Comments/Suggestions:
Learning Objective: After reading the INFORMATION SHEET, you must be able
to;
Procedure:
1. Start by using the spray cleaner and paper towels to wipe down the top, front,
and sides of the washing machine. This step alone makes a big difference in the
appearance of your machine.
2. Next, we will work on cleaning out the inside of the machine.
3. Spray some cleaner onto a couple of paper towels and use it to wipe down the
underside of the lid, and under the lip of the washer.
4. Now it’s time to clean the basin of the washer. Fortunately, the machine will
do most of the work for you. You will need to run several cycles to get the
machine completely clean.
Date revised: Document No.
TESDA 02 July 24, 2015
Issued by: Page 110 of
HOUSEKEEPING 203
Revised by:
CHARITO AIZEL N.
SAGUN Revision #
5. Begin by filling the washing machine using the hot water and largest load
setting.
6. Add 2 cups of lemon or lime juice if you have rust problems or 2 cups of
vinegar for odor problems. If you have both problems, run a cycle of each.
7. Allow the washing machine to run through a complete wash and rinse cycle.
8. Fill the washer a second time with hot water on the largest load setting.
9. Add 2 cups of bleach to the water. This will aid in stain removal.
10. Allow the washing machine to run through a complete wash and rinse cycle.
11. If all of the stains are removed, run an additional cycle without adding
anything to the water. This will allow any remaining residue to be rinsed
away thoroughly.
12. Remove the bleach dispenser and fabric softener dispenser and soak them in
a bucket of warm water.
13. When they have soaked long enough to loosen most of the build-up, remove
them from the water and lay them on a paper towel.
14. Spray them with the spray cleaner and wipe away any dirt using the paper
towels. Use Q-tips to remove dirt from corners and tight areas.
15. Dry the dispensers and return them to their original places in the machine.
16. Use the vacuum with the hose attachment to vacuum all around and under
the washing machine. A large amount of dust tends to accumulate behind
the washer and dryer, so take extra care in vacuuming all the dirt away,
especially from cords and electrical outlet areas. This not only makes it
cleaner, it helps to alleviate a possible fire hazard.
17. This is a good time to check the hoses and make sure they are securely
attached. If not, you may be mopping the floor soon too!
CRITERIA YES NO
Did you……
1. Clean the machine and free from stains, odor, and rusts?
2. Follow the procedure in cleaning the washing machine.
Comments/Suggestions:
Learning Objectives: After reading the INFORMATION SHEETS, you must be able
to;
1. Identify kinds of stains.
2. Discuss the correct process in treating different kinds of stains.
Acids Act quickly so that acid cannot damage the cloth. Sprinkle the stain with
baking soda, dampen with water and allow to stand till bubbling stops. Rinse well
in warm water. Alternatively, hold the dampened stain over an open bottle of
household ammonia so that the fumes can neutralize the acid. Rinse well.
Adhesive Tape Sponge or soak the dry fabric stain with a suitable laundry pre-
soak (spot stain remover) or in a grease solvent or kerosene. Kerosene will make
the cloth oily, so if used, must be followed by washing in warm soapy water.
Alcohol Always treat these as soon as possible. Often stains are almost colourless
at first, but turn brown on standing, washing and ironing. Fresh stains can be
removed by sponging several times with warm water. If there is any mark left, pour
glycerine on the dampened stain, rub lightly between the hands and leave for half
an hour. Rinse in warm water.
More stubborn stains may be sponged on dry fabric with equal quantities of
methylated spirits (wood alcohol) and ammonia (test on colours first) or laundry
pre-soak (spot stain remover). Rinse well in warm water. If any stain is left on
white material, a laundry bleach may be used. Choose and use your bleach
according to instructions given earlier.
Alkalis Alkalis, such as washing soda and ammonia, or cuticle remover, may
destroy colour and rot material. Rinse at once in equal quantities of vinegar and
water. Rinse well in warm water. If colour has been affected this cannot be
corrected.
Baby Oil Rub some dishwash liquid into the stain, leave for 10-15 minutes, then
hot wash (60-65°C) using your normal laundry detergent. If any stain remains,
repeat the process. For unwashable fabrics or articles, see under Butter.
Bleach Treat immediately in copious amounts of cold water. For chlorine bleach,
add 1 Tbsp. vinegar in each 600 mls water. If the colour has been removed by the
bleach, it cannot readily be restored, but try holding in fumes from an open bottle
of ammonia.
While many stain removal, chemicals and bleaches are commonly used around the
home, they are still dangerous. Some are flammable; others are toxic. Here are
some rules to keep in mind regarding their use:
Store stain removal materials out of the reach of children. Do not store with
food products.
Read all label directions and warnings. Store chemicals in their original
containers so label directions are available in case of an accident.
Use all chemicals and commercial stain removal product according to label
recommendations.
Avoid getting the chemicals on your skin. Some are easily absorbed.
Use drycleaning solvents and other chemicals in a well-ventilated room.
Toxic fumes can cause illness.
Do not use solvents near an open flame or electrical outlet.
Seal containers so that fumes can't escape.
Never mix stain removal materials together (bleach and ammonia together
form toxic fumes).
CRITERIA YES NO
Did you……….
Comments/Suggestions:
Learning Objectives: After reading the INFORMATION SHEET, you must be able
to;
1. Follow the principles and procedure in drying clothes.
PROCEDURE:
1. Check the condition of the washing machine before using. Test whether it is
in working condition. Keep clean the lint screen and drier drum.
2. Put into machine just enough quantity of linen such that it will not occupy
the whole drier drum.
Over loading causes uneven drying and wrinkling and can damage the
machine.
3. Select the right drying cycle and setting
Automatic for towels and linens which do not require pressing or are
not hard to press.
Damp Dry for flat sheets, pillow cases, items which requires hard
pressing.
Fluff Air Cycles to prevent shrinkage, especially for bed pads,
comforters and blankets.
4. Strictly follow manual instructions of the machine.
5. Clean the machine after using and proper storage is required.
1. Separate clothes, linen and fabrics which are sundry or machine dry.
2. Sundry items to the clothesline; hanger for clothes, clothesline for linens.
3. Fluff towels and linens to prevent shrinkage.
4. Always refer to the clothes, linen and fabric’s specification in drying.
TRUE OR FALSE: Write TRUE if the statement is correct and FALSE if the
statement is wrong
1. Separate clothes, linen and fabrics which are sundry or machine dry.
2. Sundry items to the clothesline; hanger for clothes, clothesline for linens.
3. Fluff towels and linens to prevent shrinkage.
4. Never refer to the clothes, linen and fabric’s specification in drying.
1. TRUE
2. TRUE
3. TRUE
4. FALSE
2. Put into machine just enough quantity of linen such that it will not occupy
the whole drier drum.
a. Over loading causes uneven drying and wrinkling and can damage the
machine.
Automatic for towels and linens which do not require pressing or are
not hard to press.
Damp Dry for flat sheets, pillow cases, items which requires hard
pressing.
Fluff Air Cycles to prevent shrinkage, especially for bed pads,
comforters and blankets.
2. Sundry items to the clothesline; hanger for clothes, clothesline for linens.
CRITERIA YES NO
1. The condition of the washing machine was check before using.
2. Enough quantity of linen was put into machine
3. Didn’t over load the machine that causes uneven drying and
wrinkling and can damage the machine.
4. Select the right drying cycle and setting
Comments/Suggestions:
Learning Objectives: After reading the INFORMATION SHEET you must be able
to;
1. Discuss reminders in ironing and pressing clothes linen and fabrics.
Always ensure that you use an ironing board to iron your clothes.
Before you ever begin to iron, always follow the instructions that are given in
the garment. And adjust the settings in the iron appropriately.
Use high heat for cotton and linen. Cotton mixes and wool are ironed on a
medium level. Use a low setting for silk, nylon, polyester, and other like
fabrics.
If you are using a steam iron, make sure there is the proper amount of water
inside.
When you actually begin to iron, take your time to ensure the garment has
been stretched flat across the ironing board. This will save you some time in
terms of re-ironing wrinkles that you put in.
Always remember to keep the iron moving. Stopping at any point could burn
your clothing.
When ironing shirts always pay special attention to collars and the sleeves.
If you plan to iron pants, then put the pants legs parallel to the board, with
both of them headed in the same direction. Iron each leg without damaging
the current creases.
Spray some perfume to make you clothes smell good before ironing.
Ironing clothes is really a delicate process. But you can make it enjoyable by
learning the right tricks.
I. Indicate the temperature of the flat iron of the following clothes, linen and
fabrics in pressing or ironing.
1. Cotton -
2. Linen -
3. Viscose -
4. Silk-
5. Wool -
Ironing Clothes
Learning Objectives: After reading the INFORMATION SHEET, you must be able
to;
Dresses/Shirts
Iron the decoration collar, belt and sleeves first before ironing the body of
the dress, these parts may be ironed again to smooth out the wrinkles
which may have formed when the other parts of the dress were being
ironed. You may spray with ironing aid for easy ironing the clothes.
PROCEDURE:
1. Iron the collar from the pointed end to the center.
2. Sleeves are ironed starting from the seam to the lower portion and upward.
4. Insert the whole dress into the ironing board and iron the wrist line. Press
first the front part before the back part of the garment.
5. Pull the garment downward and press the skirt, iron the hem of the dress
carefully.
6. Go over the parts which are wrinkled. 7. Place garment on hanger; close
only one button.
CRITERIA YES NO
1. Collar was ironed from the pointed end to the center.
4. Pressed first the front part before the back part of the
garment.
Comments/Suggestions:
Learning Objective: After reading the INFORMATION SHEET, you must be able
to;
Procedure:
Tip: Always put your iron on the recommended setting for the shirt's material
(cotton, linen, poly-blend). When in doubt, use the lowest setting.
Tip: Spray hard-to-smooth wrinkles with a little water, then iron over the area
again.
Tip: Hang the shirt immediately after ironing to keep new wrinkles from forming (and
don't forget to unplug your iron).
CRITERIA YES NO
Did you….
1. Follow the procedure in ironing the collar?
STEP 2:
Iron Top Sections
Iron wrong side out. Position top of pants
around tapered end of ironing board.
Start by ironing the placket as shown in
photo. Rotate pants around the board
toward you as you iron (top section,
waistband, top section, waistband, etc.)
Iron in the direction of the waistband,
pressing each dart in the direction it is
sewn down at the waistband (normally
toward center of back / front).
STEP 3:
Iron Pant Legs. ***No Crease***
Seam Definitions
Photo at left is an overlock seam. It has
a margin that you can grab.
Directly below the overlock seam is a
flat-fell seam. These are sewn flat with
no margin to grab. It is common to see
an overlock seam on an outside pant
leg and a flat-fell seam on the inner leg.
STEP 4:
CRITERIA YES NO
Pockets and waist band are properly ironed
Ironed seams correctly
Seams are stay aligned
Learning Objectives: After reading the INFORMATION SHEET, you must be able
to;
1. Follow the procedure in Ironing pleated skirts
Procedure:
1. Slide the skirt onto the ironing board with the waist at the narrow
end. Arrange group of pleats and hold in place or pin to the board as
you iron in long strokes from top to bottom. Don’t iron over pins. Start
by ironing the waistband and work down to where the pleats begin.
Rotate the skirt around the ironing board until you come full circle.
2. Straighten the pleats flat against the ironing board, stretching the
material taut with your hand. If they are too wrinkled or unruly, use
straight pins to secure several pleats at a time directly to the board.
4. Raise the iron a few inches above each pleat and shoot a burst of
steam. Allow each pleat to cool on the board before continuing on to
next pleat. This will ensure that the previously ironed pleat is not re-
wrinkled.
5. Hang the skirt on a pants hanger by the waistline in a dry area. Allow
it to completely dry from the ironing and steaming before wearing.
2. Straighten the pleats flat against the ironing board, stretching the material
taut with your hand. If they are too wrinkled or unruly, use straight pins to
secure several pleats at a time directly to the board.
3. Starting at the hemline of the skirt, slide the iron upward toward the
waistband, one pleat at a time.
4. Raise the iron a few inches above each pleat and shoot a burst of steam.
Allow each pleat to cool on the board before continuing on to next pleat.
This will ensure that the previously ironed pleat is not re-wrinkled.
5. Hang the skirt on a pants hanger by the waistline in a dry area. Allow it to
completely dry from the ironing and steaming before wearing.
CRITERIA YES NO
Pleats are in original position
No double creases
Hanged carefully
Comments/Suggestions:
Learning Objectives: After reading the INFORMATION SHEET, you must be able
to;
1. Follow the procedure in ironing sequined garments.
PROCEDURE:
1. Turn the item inside out and place it carefully on the ironing board with the
sequins (beads) faced down on the towel. Put a pressing cloth on top and
press with the iron on gentle setting.
Ironing a Gown
1. Empty all water from the iron. Any water that leaks out could leave a mark
on the gown.
2. Set iron to a medium heat with no steam.
3. Lay a thick towel on the ironing board if your dress has any decoration on it
such as beading or lace.
4. Turn the gown inside out and lay it on the ironing board. Or, you can leave
the gown right-side out and lay a clean piece of white cloth between the
gown and the iron.
5. Press the bodice.
6. Press the sleeves. Wear a pressing mitt and slide your hand into the sleeve.
Iron the sleeve against the mitt. If you don't have a pressing mitt, you can
use a clean hot pad instead.
7. Stuff tissue paper into the sleeves to help them remain wrinkle-free if you
don't plan on wearing it soon.
8. Press the skirt.
9. Hang the gown in a doorway a safe place to keep it wrinkle-free. If you need
to transport the gown, place it in a garment bag.
CRITERIA YES NO
Ironed dress with beads correctly
Used towel to iron beaded part
No damage on beads
Comments/Suggestions:
Learning Objectives: After reading the INFORMATION SHEET, you must be able
to;
1. Identify types of hangers and their uses.
Hangers are great for keeping clothing off the floor, but they can protect your
clothes from damage as well. Different types are used for different purposes.
Hangers with wire hooks and wooden bodies are usually used for hanging more
substantial items such as pants, jackets, or suits. Some are even curved to keep
the lines of sports coats, blazers, and jackets smooth. There are hangers that come
with a clip on each end that are perfect for hanging skirts or slacks. This style can
also be used for hanging strapless items.
Padded hangers are perfect for hanging delicate clothing or lingerie. Usually
covered in satin or velvet, padded hangers are also available in scented varieties.
They are a practical, pretty way to replace sachets in your closet and keep clothing
smelling fresh.
There are even specially designed hangers for ties, scarves, belts and other
accessories. Tie hangers are usually constructed from wood with several clips
lined up across the lower rung so ties can be hung up easily. Belt hangers are
similar in design, with hooks instead of clips, to help keep belts in place. Scarf
hangers are often made from wood with several holes drilled through the body of
the hanger; scarves are simply slipped through the holes.
Mini hangers are available in metal and wire, coated wire, wood, or plastic, and
they are designed especially for hanging children's clothing. They come in many
colors, and using different colors is a great way to help children learn how to sort
their clothes. For example, red can be used for short-sleeved shorts, while blue
might indicate long sleeves or sweaters.
3. Metal or wire hangers are great for everyday use, but you should not use metal
or wire hangers to hang damp clothing up to dry. The wire can rust and leave
stains on your clothing. Instead, you would probably choose plastic, or coated
wire hangers, which are treated with a vinyl coating to protect your garments;
some even have a non-slip surface to keep delicate items from sliding off the
hanger. For dry garments.
5. Tubular Hangers All-purpose tubular molded hangers are the type also
available to consumers and found in many homes. They come in a large variety of
colors. Using colored hangers may increase sales appeal.
6. Padded Hangers
Date revised: Document No.
TESDA 02 July 24, 2015
Issued by: Page 159 of
HOUSEKEEPING 203
Revised by:
CHARITO AIZEL N.
SAGUN Revision #
Not only does a cloth covered hanger protect delicate garments, the padded hanger
is usually covered with satin and therefore a pretty way to display lingerie or other
clothing. The padding helps to prevent slipping and assists in preserving the
shape of the garment.
7. Specialty Hangers
Notched hangers are perfect for items with straps. Skirt/slacks hangers have
metal or plastic clips on a metal rod which prevent sliding. Another type of
specialty hanger is the salesman’s hanger. These strong, chrome hangers feature a
space-saving style and are ideal for trade-shows or salespeople transporting
garments.
7. Hanger Accessories
Hanger markers, cardboard tubes and other hanger accessories help retailers keep
their merchandise neat and tidy while creating an appealing display. Instead of
purchasing different types of specialty hangers, piggyback connectors can be used
on most any hanger to allow two garments to be displayed together. Soft plastic
clips can attach easily to most hangers with notched tops. Also, foam hanger
covers or strips can be placed on most any plastic or wooden hanger to prevent
items from slipping
1.
2.
3.
4.
5.
Learning Objectives: After reading the INFORMATION SHEET, you must be able to;
1. Follow the procedure in folding long sleeve shirts.
1. Button shirt. Spread shirt face 2. Fold left sleeve across the board. Use
down on a smooth surface. Center the Folding Board's edge as the fold
folding board below the shirt's back guide.
collar.
3 Angle left sleeve fold along shirt’s 4. Fold right sleeve across the board.
body.
5. Angle right sleeve along shirt’s 6. Fold tail upward, below the
body. shoulders.
7. Remove the shirt folding board 8. Flip shirt over. Bingo! A crisp fold,
from the fold. every time.
Self –Check 5.3-10
TRUE or FALSE: Write TRUE if the statement is correct and FALSE if the
statement is incorrect.
Date revised: Document No.
TESDA 02 July 24, 2015
Issued by: Page 163 of
HOUSEKEEPING 203
Revised by:
CHARITO AIZEL N.
SAGUN Revision #
1. Spread shirt face down on a smooth surface.
2. Fold tail downward, below the shoulders.
3. Fold right sleeve across the board.
4. You can fold shirt unbuttoned
1. TRUE
2. FALSE
3. TRUE
4. FALSE
CRITERIA YES NO
Did you……
1. Button shirt?
2. Spread shirt face down on a smooth surface?
Comments/Suggestions:
Learning Objectives: After reading the INFORMATION SHEET, YOU MUST be able
to;
1. Follow the procedure in folding a shirt.
Fold a shirt in the same manner as a professional laundry. This will keep your
shirt in great condition and makes it easy to place on the shelves for storage
before wearing.
STEPS
TRUE or FALSE: Write TRUE if the statement is correct and FALSE if the
statement is incorrect.
1. If you fold the sleeve of the shirt you should line up with the edge of
the first body fold.
2. You should be looking at the back of your shirt if you fold it.
3. In folding a shirt you should first fold the left side.
4. The fold line starts at the center of the shoulder and ends at the tail.
1. TRUE
2. TRUE
3. FALSE
4. TRUE
CRITERIA YES NO
Did you…..
1. Lay the shirt face-down on the folding surface. You should be
looking at the back of your shirt?
2. Smooth out any puckers or wrinkles, so the shirt is flat front
and back?
3. Fold the right side at about one-third of the body toward the
center of the shirt?
4. Neatly fold the sleeve forward, creating an angled fold at the
shoulder?
Comments/Suggestions:
Instructions
1. Lay pants face-up on flat
surface.
CRITERIA YES NO
Did you…….
1. Lay pants face-up on flat surface?
2. Fold lengthwise so that outer and inner seams and cuffs
are lined up?
3. Fold up bottom of cuff up to top of back pocket?
4. Fold up once more, bringing the bottom of the fold to the
top of that back pocket?
Comments/Suggestions:
LEARNING EXPERIENCES
Date revised: Document No.
TESDA 02 July 24, 2015
Issued by: Page 177 of
HOUSEKEEPING 203
Revised by:
CHARITO AIZEL N.
SAGUN Revision #
Learning Outcome 3: PACKAGE AND STORE LAUNDRY ITEMS
Special Instructions
Read information sheets 5.4-1 If you have some problem on the
on content of the information sheet, don’t
hesitate to approach your trainer.
Packaging and presenting guest
laundry If you feel that you are now
knowledgeable on the content of the
information sheet, you can now answer
self check provided in the module.
Answer self check 5.4-1 Compare answer with the answer key
Evaluate your own work using the
Perform job sheet 5.4-1
performance criteria
Answer self check 5.4-2 Compare answer with the answer key
Evaluate your own work using the
Perform job sheet 5.4-2
performance criteria
Answer Self check 5.4-3 Compare answer with the answer key
Evaluate your own work using the
Perform job sheet 5.4-3
performance criteria
Procedure:
1. Fold all processed laundry Items. Hang those that need to be hanged.
Cover it with plastic cover
2. Record all finished items for delivery and note down damages if any
3. Deliver all items and have the records acknowledged by the guard on
duty at the laundry area.
CRITERIA YES NO
Did you…..
1. Neatly folded delivery items?
2. Hang items properly before presenting to the guest?
Comments/Suggestions:
Learning Objectives: After reading the INFORMATION SHEET, you must be able
to;
1. Follow the procedure in delivering laundry items.
Procedure:
1. Delivery of the laundry items is depends on cash or to be charge in the
hotel bills. If the guest is on cash basis, laundry clerk prepares a voucher to be
attached to the item for billing. Refer to Laundry voucher form. Payment must be
made upon delivery of the items. If it is charge to hotel bills, the voucher will be
attached to his hotel folder bills to be settled later.
MIT MINI HOTEL
LAUNDRY VOUCHER
Voucher No. 1
(Partial list of items only)
Name Guest: Room No. Date/Time:
Mr. Juan Dela Cruz 203 September 30, 2006. 8:30 AM
Guest Hotel Articles Price Total Damages if any
Count Count Amount
FOR PRESSING (partial list)
2 2 Suit 35.00 70.00
2 2 Trousers 40.00 80.00
1 1 Jacket 35.00 35.00
2 2 Barong Tagalog 50.00 100.00
3 3 Shirt Long Sleeves 50.00 150.00
2 2 Sport Shirt 45.00 90.00
1 1 Vest 25.00 25.00
1 1 Necktie 5.00 5.00
FOR WASHING OR DRY CLEANING
2 2 Suit 35.00 70.00
2 2 Trousers 35.00 70.00
1 1 Jacket 25.00 25.00
2 2 Barong Tagalog 20.00 40.00
2 2 Sport shirt 20.00 20.00
1 1 Vest 10.00 10.00
1 1 Necktie 5.00 5.00
Remarks or instructions Total P _795.00
from guest Extra charge ________
Suit (Dry Cleaning) Sub Total ________
Trousers (Dry Cleaning Sales tax ________
Barong Tagalog (Hand Service charge 10 % __79.50
wash) Total Charge P 874.50
The rest are for machine
wash.
Legend: Yellow colored- Filled up by Guest
4. If the room is on “Do not Disturb” sign (DND) and said item is on special
service, a notification is placed in the guest’s room through the door,
(another copy to the front office) notifying him that an attempt to deliver his
laundry was made while he is on DND.
TRUE or FALSE: Write TRUE if the statement is correct and FALSE if the
statement is incorrect.
1. TRUE
2. TRUE
3. FALSE
4. TRUE
2. If it is charge to hotel bills, the voucher will be attached to his hotel folder
bills to be settled later.
3. The processed items will be delivered to the guest. If the guest is around, he
is asked to sign in the delivery logbook for acknowledgment. Then the bill
will be presented to him for settlement
5. If the room is on “Do not Disturb” sign (DND) and said item is on special
service, a notification is placed in the guest’s room through the door,
(another copy to the front office) notifying him that an attempt to deliver his
laundry was made while he is on DND.
CRITERIA YES NO
Did you……
Checked delivery items if cash basis or not?
Asked the guest to sign in the delivery logbook for
acknowledgment, if the guest is around?
Returned finish items to guest in accordance with required
timeframes?
Stored processed guest laundries according to guest requests?
Comments/Suggestions:
.
Legend: Yellow colored- Filled up by Guest
Procedure
1. Hang like Items Together- Pants should hang in their own respective
section, as should tops. Likewise, women should group skirts together
and hang dresses in a section closest to the wall. For both men and
women, suit pieces should hang together in a section for suits. Use
sturdy hangers designed specifically to hang both pieces of a suit.
5. The Under wears- Put all together in the drawer of the closet. Depends on the
instruction of the guest
1. Hang like Items Together. Pants should hang in their own respective
section, as should tops. Likewise, women should group skirts together
and hang dresses in a section closest to the wall. For both men and
women, suit pieces should hang together in a section for suits. Use
sturdy hangers designed specifically to hang both pieces of a suit.
3. Shoes- keep the shoes neatly sorted by placing them on shelves along the
floor of the closet.
5. The Under wears- Put all together in the drawer of the closet. Depends
on the instruction of the guest
CRITERIA YES NO
Items are correctly stored according to the guest instruction
Comments/Suggestions:
TRAINEES NAME
FACILATATOR’S NAME
QUALIFICATION HOUSEKEEPING NC II
UNIT OF COMPETENCY LAUNDER LINEN AND GUEST CLOTHES
COVERED
Ways in which evidence will be collected:
Oral
Demonstration
[tick the column]
Questioning
Witten Test
Interview
with
The evidence must show that the candidate……
2. Items are correctly sorted according to the
cleaning process required and the urgency of the X x
item. ***
3. Laundry methods are correctly selected in X
accordance with textile labeling codes
4. Laundry equipment is properly operated in X x
accordance with manufacturer’s instructions
5. Items for laundering are checked for stains and X
stains are treated using the correct process
6. Cleaning agents and chemicals are correctly used
in accordance with manufacturer’s instructions X x
and specific laundry equipment
7. Laundry equipment is operated in accordance X
with manufacturer’s instructions
8. Items are checked after laundering process to X x
ensure quality cleaning
9. Any damage arising from laundering process is
recorded and appropriate person(s) is/are notified X
in accordance with establishment procedures
10. Pressing and finishing processes are
correctly completed in accordance with textile X x
characteristics and client requirements
11. Guest laundry is packaged and presented in
accordance with establishment standards and X
procedures
Candidate’s Date:
Signature:
Instructor’s Date:
Signature:
Date revised: Document No.
TESDA 02 July 24, 2015
Issued by: Page 199 of
HOUSEKEEPING 203
Revised by:
CHARITO AIZEL N.
SAGUN Revision #
COMPETENCY EVALUATION RESULT SUMMARY
TRAINEE’S NAME
FACILITATOR’S NAME
QUALIFICATION HOUSEKEEPING NC II
DATE OF EVALUATION
TIME OF EVALUATION
THE PERFORMANCE OF THE TRAINEE IN SATISFACTORY NOT
THE FOLLOWING ASSESSMENT METHODS SATISFA
CTORY
[PLEASE TICK APPROPRIATE BOX]
D. WRITTEN EXAM.
E. INTERVIEW
F. DEMONSTRATION
11. TRUE OR FALSE. Write true if the statement is correct and False if
the statement is not correct.
1. Air rooms well before using bleach to dispel fumes
2. People who have asthma or other breathing problems should be
especially careful about using bleach.
3. Dilute it 10 parts in 1 parts water for a reasonably safe cleaning agent.
4. You can touch in bare hands the bleaches.
5. The oxygen bleaches are chemically different from standard bleach and
they are generally safer.
6. Sodium hypochlorite is corrosive and can cause burns to skin and eyes.
7. Work in a well ventilated area when using bleach
8. Small amounts of liquid may be disposed of down anywhere.
9. Not all bleaches are poisonous
10. Safety glasses is not a requirement when using bleach.
11. Separate clothes, linen and fabrics which are sundry or machine dry.
12. Sundry items to the clothesline; hanger for clothes, clothesline for
linens.
13. Fluff towels and linens to prevent shrinkage.
14. Never refer to the clothes, linen and fabric’s specification in drying.
15. Spread shirt face down on a smooth surface.
16. Fold tail downward, below the shoulders.
17. Fold right sleeve across the board.
18. You can fold shirt unbuttoned
19. If you fold the sleeve of the shirt you should line up with the edge of
the first body fold.
20. You should be looking at the back of your shirt if you fold it.
I. Identification
1. Washing machine
2. Laundry cart
3. Steam presser
4. Flat work ironer
5. Washer extractor
6. Bleaches
7. Fabric softeners
8. Sours
9. Detergent with optical brighteners
10. Antichlor
1. False
2. True
3. False
4. False
5. True
6. True
7. True
8. False
9. False
10. False
11. TRUE
12. TRUE
13. TRUE
14. FALSE
15. TRUE
16. FALSE
17. TRUE
18. FALSE
19. TRUE
20. TRUE
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