Professional Documents
Culture Documents
Paperless Voucher
PURCHASE SUMMARY
Please find your voucher on the next page.
Refund information can be found under the "Cancellation Policy" section on My Booking.
HOW TO REDEEM
Present this voucher Please note that all Visitor name used at the
with proper identification times shown are in local time of booking is
at check-in. destination time. required to redeem
voucher.
Paperless Voucher
Pekanbaru TVX7E8S504V
Drive-thru COVID-19 RT-PCR Test (Results D+1)
Service Provider(s) :-
25421031
Need a Helping Hand? Please have your Traveloka Booking ID handy when contacting us.
HOW TO REDEEM
This partner does not take reservations. Customers will be served on a first come, first-served basis.
Show your Traveloka voucher and a valid ID (KTP/SIM/Indonesian passport) of each person taking the test to
the staff member.
If you are under the age of 17 or do not have the aforementioned IDs, you may use a valid family card (Kartu
Keluarga) or a KTP belonging to a legal guardian.
Only your Traveloka voucher is valid. Your payment receipt or proof of payment may not be used to enter.
Operational hours may vary. Contact our partner directly for accurate information on the date of your visit.
If you have internet connection:
In front of a staff member, open the Traveloka app and go to the My Booking page.
Tap "See Voucher and How to Redeem".
Select the voucher(s) that you would like to redeem, then swipe the button at the bottom of the page.
Please ensure that vouchers are swiped in front of the staff. Vouchers that have been previously swiped will no
longer be valid for redemption.
If you are not connected to the internet:
Tap "See Voucher and How to Redeem" to view the voucher's QR code.
Show the QR code to the staff.
WHEN TO REDEEM
CANCELLATION POLICY
Need a Helping Hand? Please have your Traveloka Booking ID handy when contacting us.
Customers must present their Traveloka voucher and a valid ID (KTP/SIM/Indonesian passport) of each person
taking the test.
Customers who are under the age of 17 or do not have any of the aforementioned IDs may use a valid Family
Card (Kartu Keluarga) or a KTP belonging to a legal guardian.
Customers who would like to use other ID types not mentioned above must call the clinic directly.
The clinic reserves the right to deny service to customers who are unable to present a valid ID.
The PCR swab test will take approximately 20 minutes and the test results will be available in 1 day.
The results will be available in printed and soft copy format, which will be sent by email.
Customers with positive test results will be advised to self-quarantine at home.
Laboratorium Klinik Naraya Medical Center and Traveloka may not be held responsible for any rejection by
airport authorities due to incorrect, incomplete, or expired documents.
In certain cases (including but not limited to limitations in facilities, healthcare personnel, interconnectivity, or
other cases), the processing of patients’ test specimens/samples, the diagnostic process, and/or examinations
may be carried out in other hospitals, laboratories, and/or healthcare facilities that cooperate with the healthcare
facility that you have chosen. By choosing to use this product, you have agreed to the foregoing.
If you need the test results to appear on your PeduliLindungi account, please make sure that the selected
healthcare facility is officially listed in the Indonesian Ministry of Health’s network of COVID-19 examination
laboratories.
RESERVATION INFORMATION
No Reservation Needed
You don’t need to make any reservation before visiting. However, you can find this partner’s contact details in the
section below.
Got Questions?
For any further assistance, please contact our Customer Service. We’re more than happy to help you with your
questions!
Need a Helping Hand? Please have your Traveloka Booking ID handy when contacting us.