Contact
Atul shukla
www.linkedin.com/in/atul- Area Manager @Dunzo
shukla-69a83b193 (LinkedIn) Lucknow

Top Skills Summary

Management
Experience of over 12 years in various phases of an organizations ie.
Order Picking
Launch phase, expansion, building capacities, fast scaling business
Unloading
etc.

Strong stakeholder management skills, cost planning & reductions,

process excellence & continuous improvements etc.

Drove various critical business and operations aspects across

Amazon,Grofers,Dunzo and starting from Cost, Capacities,
expansions, performances, AOP goals etc.

Experience
Dunzo
Area Manager
March 2022 - Present (3 months)
Gurgaon

NA

Blinkit
Dark store Manager
August 2019 - March 2022 (2 years 8 months)
Lucknow, Uttar Pradesh, India

• Monitoring all the operations of the DS like Inward, Outward, In-house

activities, and last mile.
• Monitoring of any kind of loss like Nayala metering, zero inventory, ESTO diff,
RTO and RPU diff.,
cash management system which can directly impact to the DS performance.
• Monitoring to reduce the customer complaints and take strict action against
the defaulters.
• Responsible for roster planning/Leave planning of all employees of Dark
store In-house/Last mile
so that store beat volume forecast with 100% customer satisfaction.

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• Ensuring well Alignments of shifts to achieve 100% Utilization of Manpower

(In-house, Last mile) to
reduce cost of Dark store.
• Leading entire FNV section of Lucknow, monitoring all issue of FNV like FR,
NR,Rotten,Weight short,
Quality check, Customer complaint.
• Regular follow-up with CPC for timely and Correct FNV vehicle alignment at
Dark stores.
• A brief description of achievements-
• End to End launch and management of Dark Stores including location
proposals w.r.t. orders
density , site visits and finalization , readiness (LL , Infra and IT) , Inbound ,
Outbound and Last mile
deliveries
• Attained 40% 10 minutes across the city by giving a conversion rate of 30%
• Brought down the DS related complaints below 1.5%
• Roll out of Faster GRN and merged picker module to reduce the checkout to
delivery TAT
• Helped reduce redundancies in the supply chain and hence reduce the costs
by up to 40% from the
existing metrics.
• Planned and allotted promising locations for opening of 25 dark stores across
clusters to cater
highest possible density of orders and reduction of promise time to 1 hour wrt
ongoing 24 hours.

Amazon
Shift Manager
March 2015 - September 2017 (2 years 7 months)
Lucknow, Uttar Pradesh, India

• Handling team of 150 delivery partners and responsible for making the team
number centric in
order to perform consistently.
• Responsible to achieve daily delivery targets with 100% customer
satisfaction.
• Responsible to monitor real time performance of service partners to achieve
SLA.
• Ensure never missed estimated delivery date and customer promise.
• Responsible to fetch attendance in-out reports on daily basis for off-roll
employees so that payroll

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to be close timely with 100% accuracy and people satisfaction.

• Ensuring zero RTO difference in daily report of service partners as per policy.
• Ensure Inventory management to be happening on time to solve issues of
lost and found on Initial
stage.
• Maintaining a firm hold on returns of orders to avoid difference in amount

Aegis Global
Team Lead
August 2008 - September 2014 (6 years 2 months)
Lucknow, Uttar Pradesh, India

Na

AMARTECH CONVERGENCE INDIA PRIVATE LIMITED

Operations Executive
June 2006 - August 2008 (2 years 3 months)
Lucknow, Uttar Pradesh, India

Na

Education
Vinayka mission University
Master of Business Administration - MBA, Business Administration and
Management, General · (2012 - 2013)

Lucknow University, Lucknow

Bachelor's degree, Economics · (2007 - 2010)

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