Peer-graded Assignment: Activity: Write

an email to a senior stakeholder

From: Peta
To: Deanna
Subject: Important Update Regarding New Tablet Procurement Process
Hi Deanna!

I am delighted to express that so far; we have achieved most of our target as we set for our pre-
launch tablet rollout project. Now we are preparing ourselves for the formal launching day by
buying and installing the required tablet hardware and software component but we have come
across some issue.
Seydou passed on me the latest updates from our vendor Terrific Tablets which has changed its
product pricing. Previously, they were selling the tablets to the restaurants, and part of that
cost would include the menu software—kind of like a one-time licensing fee. That’s what we
have been counting on for the rollout. Terrific Tablets is now going forward as a subscription
based service, which includes hardware, software, support, customization, POS integration, and
more as part of a monthly flat rate.
Now, instead of $200 per tablet for the 40 tablets we need, the subscription that matches our
needs would be $300 a month and would cover all 40 tablets, the software, 24/7 support,
customization—everything. So instead of $8000 for using all the tablets in the first year, it will
cost us only $3,600, including support. But, that $3,600 will need to be paid every year going
forward.
By paying $3600 every year can be a bit expensive over multiple year and could affect one of
Sauce & Spoon OKR to Keep our operating expenses below 65% but on the other hand this
handful service would help us on achieving other OKR’s like achieving enjoyable dining
experience in and under an hour and consistent innovative intervention for better customer
dining experience.
Although we can find new vendor for the supply of tablets yet we are close to our launch date
so finding new vendor could potentially delay our expected launch schedule.
In the light of forgoing, I would require your input to make a final decision on this issue.

Warm Regards,
Peta