Sauce & Spoon Project Plan

S. No. Task

1 Project Initiation
1.1 Update Project Charter
1.2 Interview members of the staff
1.3 Align stakeholders on project charter
1.4 Milestone: Schedule kickoff meeting
2 Sourcing
2.1 Research tablet models
2.2 Pick package from Terrific Tablets for marketing and branding
2.3 Sign contract with tablet supplier
2.4 Vendor timelines and deliverables schedule
2.5 Milestone: Test tablet capabilities
3 Planning
3.1 Project Plan updates
3.2 Create contracts and Statements of Work for vendors
3.3 Schedule an electrician to wire up the tables
3.4 Create Test Day Plan
3.5 Create Launch Day Plan
3.6 Finalize menu items and coupon values with Carter to be share
3.7 Update marketing/Social Media Page/Calendar
3.8 Finalize metrics to measure employee satisfaction and customer
3.9 Milestone: Configure tablets to seamlessly integrate with the ex
4 Training
4.1 Schedule a training for a small group of managers followed by wai
4.2 Schedule staff meetings with the GM to discuss anything that coul
4.3 Develop training material for the staff on the new tablet system
4.4 Create troubleshoot/support plan
4.4 Milestone: Train staff on the new software
4.5 Develop post-dining survey
4.6 Implement post-dining survey
5 Testing
5.1 Milestone: Invite friends and family to do a test run before the launch
5.2 Test out post-dining survey
 6 Go-Live
6.1 Use feedback to make any final changes in tablets/training
6.2 Milestone: Go-Live !
6.3 Measure sales and revenue metrics after project goes live
6.4 Regularly updating menu via software
ject Plan

Notes Start Date Due Date Duration

2
3
4
2

4
3
4
We plan on using the current model of tablets that will ship from the out 12
4

2
4
since we can’t close the restaurants for a full day we need to schedule tw 3
3
4
Once mock-ups are received, 3-4 hours to upload 8
8
aiming for one week but could extend to two 7
Possible need to upgrade the POS system if S&S is running an older vers 3

Seydou will train managers first (2 hours), then managers will train all the 3
Gilly and Alex will coordinate with Peta to schedule staff trainings at each 2
The preparations and planning for the trainings should take about one w 4
2
3
4
2

fore the launch 2

2
 2
2
2
Staff Training required to help them achieve this 4
 PHASE ONE
Task Owner Status WEEK 1 WEEK 2 WEEK 3
M T W R F M T W R F M T
E PHASE TWO PHASE THREE
WEEK 3 WEEK 4 WEEK 5 WEEK 6 WEEK 7 WEEK 8
W R F M T W R F M T W R F M T W R F M T W R F M T W R
ASE THREE PHASE FOUR
WEEK 8 WEEK 9 WEEK 10 WEEK 11 WEEK 12
F M T W R F M T W R F M T W R F M T W R F
S. No.

1
1.1
1.2
1.3
1.4
2
2.1
2.2
2.3
2.4
2.5
3
3.1
3.2
3.3
3.4
3.5
3.6
3.7
3.8
3.9
4
4.1
4.2
4.3
4.4
4.4
4.5
4.6
5
5.1
5.2
6
6.1
6.2
6.3
6.4
Task Brainstorm
Task

Project Initiation
Update Project Charter
Interview members of the staff
Align stakeholders on project charter
Milestone: Schedule kickoff meeting
Sourcing
Research tablet models
Pick package from Terrific Tablets for marketing and branding
Sign contract with tablet supplier
Vendor timelines and deliverables schedule
Milestone: Test tablet capabilities
Planning
Project Plan updates
Create contracts and Statements of Work for vendors
Schedule an electrician to wire up the tables
Create Test Day Plan
Create Launch Day Plan
Finalize menu items and coupon values with Carter to be shared with designer for mock-ups
Update marketing/Social Media Page/Calendar
Finalize metrics to measure employee satisfaction and customer wait-time with Carter
Milestone: Configure tablets to seamlessly integrate with the existing systems
Training
Schedule a training for a small group of managers followed by waitstaff training at each locati
Schedule staff meetings with the GM to discuss anything that could affect waistaff tips
Develop training material for the staff on the new tablet system
Create troubleshoot/support plan
Milestone: Train staff on the new software
Develop post-dining survey
Implement post-dining survey
Testing
Milestone: Invite friends and family to do a test run before the launch
Test out post-dining survey
Go-Live
Use feedback to make any final changes in tablets/training
Milestone: Go-Live !
Measure sales and revenue metrics after project goes live
Regularly updating menu via software
 Estimated Duration
Notes (Days)
Optimistic

2 1
3 2
4 2
2 1

4 2
3 2
4 2
We plan on using the current model of tablets that wil 12 5
4 2

2 1
4 2
since we can’t close the restaurants for a full day we 3 2
3 2
4 2
Once mock-ups are received, 3-4 hours to upload 8 5
8 5
aiming for one week but could extend to two 7 5
Possible need to upgrade the POS system if S&S is ru 3 1

Seydou will train managers first (2 hours), then managers 3 2

Gilly and Alex will coordinate with Peta to schedule staf 2 1
The preparations and planning for the trainings shoul 4 2
2 1
3 2
4 3
2 1

2 1
2 1

2 1
2 1
2 1
4 3
 Confidence
Most Likely Pessimistic Rating Known Dates
(H/M/L)

2 3
3 4
4 6
2 3

4 6H
3 4
4 6
11 21 M
4 5H

2 3M
4 6H
3 4M
3 4M
4 6M
7 15 M
8 10 H
7 9M
3 5L

3 4M
2 3M
4 6M
2 3M
3 5M
4 5H
2 3H

2 3H
2 3H

2 3H
2 3M
2 3M
4 5L
Additional Resources
Title Link Date Added
Notes
Quality and Evaluation
Quality Standards Quality Standards
Category Criteria/Description
Evaluation Questions Evaluation Indicators
Criteria Met?
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Survey Questions
Quality Standards
Criteria/Description Evaluation Questions
Evaluation Indicators Survey Question
 Question Answer Options (depends on question type)
Question Type Option #1 Option #2 Option #3
ends on question type)
Option #4 Option #5