SIS

Chapter 1 SERVICE INFORMATION SYSTEMS: SIS

NAME ……………………………………….. DATE ……………………………

Passmark - 80% RESULT…………………………

NOTE: Use your notes if required; please ensure that it is your own work you are
performing here.
1) What is serial number prefix for the latest 345D excavator? (1)

2) Use the following engine serial number MHX09209 arr: 286 9642 to
determine the following: (5)
a) High idle? 1980 RPM

b) Oil pressure? 335 KPA

c) Full load speed? 1800 RPM

d) Personality module part number? 346 7518

e) What is the highest altitude that this engine can work before soft ware
changes need to be done? 3500 m
3) Using the following active code 036 0172 03 determine the problem and note
down the corrective actions to be taken? (2)
The code is logged. The ECM will flag the intake manifold air
temperature as invalid data and the intake manifold air temperature
is set to a default value.
There are no performance effects.
Test Step 1. Perform the following diagnostic procedure: Engine
Temperature Sensor Open or Short Circuit - Test

4) What are the electrical measurement and the value for the crank shaft speed
timing sensor? (2)
Resistance ... 1000 to 1200 Ohms

5) What tools do you require to place the engine on TDC no 1 (2)

214-7340 Ratchet,9S9082 Turning tool,5P7305 Turning tool,
136-7063 Timing pin,139-7063 Pin adapter,139-70644 pin adapter

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6. Order a remanufactured water pump and installation kit for a 345D as follows:
Machine Ser No RAJ00343
Engine Ser No MHX07941
Arrangement no 286 9642

NOTE:

Also order ONLY the following parts for this customer as well:
1x Primary air filter.
1x Secondary air filter.
1x Fuel filter. (10)
1x Stick cylinder repair kit

Task:
Draft a parts list as follows:
User ID: Your Name and Surname.
Order ID: Mr Allan
Work Order No: j123
Segment: 15
Operation: “Note what you think it is”
Additional Notes: Must be handed to Serviceman Joe Soap before 15H00 today,
please.
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7. What are the dimensional sizes of the OTOO65 bolt and its weight? (2)
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3/8 NC x 3 1/2 or 89.0mm and weight 0.0590Kg
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What is the replacement Part No? (1)

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Part is not replaced
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What reference is available on the change of this bolt? (1)
SLJA 1492,SEBD9322,SEBD9327,REHS2639,ect. s
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8. You were informed to order the replacement part for 1116880 and hand it to
Serviceman Clever Guy. All you know is that it fits to a 375 Hydraulic Excavator,
Serial Number 6NK3215. (4)
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Advise what the replacement part & no. Are, what is the reason for having to replace
it, and where did you find this information. Clever Guy will ask you for it. Better have
it ready below!

a. Part Name Valve group Relief

b. New Part Number
c. Information Media
d. Reason For Change
1175269
SMFE1097
Description of Change: Control valve groups use
new relief valve groups with screened seats to
replace former relief valve groups without
screened seats. Screens in the poppet valve
seat keep out debris.
Debris in the relief valve can cause the poppet
to remain off its seat, or the relief valve
spool to stick in the open position resulting
in loss of system pressure.

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