Professional Documents
Culture Documents
questionnaire tool
May Matti
Dr. Bude Su
Table of Contents
Introduction......................................................................................................................................4
Methodology....................................................................................................................................5
Prototype......................................................................................................................................5
Learners.......................................................................................................................................6
Expected Outcomes.....................................................................................................................8
Cognitive Domain....................................................................................................................8
Affective Domain....................................................................................................................8
Psychomotor Domain..............................................................................................................9
Tryout process.............................................................................................................................9
Learner survey.......................................................................................................................10
Pre-Test..................................................................................................................................10
Instructional Training............................................................................................................10
Observation............................................................................................................................10
Post-test..................................................................................................................................11
Usability Questionnaire.........................................................................................................11
Tryout Conditions......................................................................................................................11
Result.............................................................................................................................................12
Entry Conditions........................................................................................................................12
Intended.................................................................................................................................12
Observed................................................................................................................................12
3
Instruction..................................................................................................................................12
Intended.................................................................................................................................12
Observed................................................................................................................................13
Outcomes...................................................................................................................................13
Intended.................................................................................................................................13
Observed................................................................................................................................14
Data Analysis.........................................................................................................................14
Recommendations......................................................................................................................16
Summary........................................................................................................................................17
Reference.......................................................................................................................................18
Appendices....................................................................................................................................19
Introduction
Formative evaluation provides the instructional designers with valuable feedback to,
modify, refine, or revise the training instructions of the training module prototype (Russ-Eft and
Preskill 2009). The quantitative and qualitative data collected during the formative evaluation
can be utilized to determine the effectiveness of training and improve the feature of the final
product.
The Instructional training module using eXplorance Blue as a questionnaire tool consists
of three modules. The designer developed an interactive instructional prototype for module two
about familiarizing learners with the basic features of eXplorance Blue software and how to use
the software for building questionnaires. The self-paced instructional module of 18 minutes long
is intended to train the faculty in the Language Proficiency Assessment Directorate (LPAD) at
The eXplorance Blue platform is Army-approved software used to collect data and
generate reports regarding feedback from both students and employees to optimize the
The designer conducted a formative evaluation for the prototype designed using software
simulation mode in Captivate. The purpose of this formative evaluation is to determine the
effectiveness of the content, delivery method, and learning outcome of the prototype. The extent
of change in the participants learning knowledge of the training module was measured by
Methodology
Prototype
Recently, the LPAD at DLIFLC adopted eXplorance Blue as a new tool approved by the
US Army. Employees use this tool to develop questionnaires/surveys that are used to collect data
The eXplorance Blue platform is utilized to collect data and provide result reports
regarding feedback from both students and employees to enhance and optimize the performance
of DLIFLC organizations and to assess and improve educational programs. With the new tool
eXplorance Blue, the majority of the LPAD faculty are not aware of the feasibility of using this
software for conducting surveys or are not aware of how to use it to build questionnaires.
The Needs analysis data conducted in LPAD confirmed that there is a lack of knowledge
and skills needed to utilize eXplorance Blue in building questionnaires and generating result
reports. The lack of knowledge and skills needed to use this primary tool affects achieving the
organizational goal to collect feedback from participants in training sessions held in the
organization and from students participating in the Interim Student Questionnaire (ISQ)/End of
Program Student Questionnaire (ESQ) to evaluate and improve training and educational
programs.
The prototype for module two of the intended instructional solution is used for the
formative evaluation. This module is designed and demonstrated by using a series of software
simulations in Adobe Captivate 2019 concentrating on the use of the eXplorance Blue software
questionnaire tool. The prototype consists of narrated instructions, interactive activities, images,
and screenshots for eXplorance Blue. The learners will be able to interact with the instruction at
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their own pace and have hands-on experience in utilizing the software features without the need
After each part of the demonstrated instructions, the learners will engage in a simulation
activity that allows them to revisit various features of the eXplorance Blue software and be
familiar with its functionality. To conclude the training module, a self-assessment graded quiz is
provided to the learners to check their acquired knowledge with immediate feedback. The
Learners will be able to access the published module through a link via their work email with
instructions.
Learners
The demographic information of the target audience that participated in the needs
assessment questionnaire revealed that the target audience in this instructional module were two
males and seven females with a total number of nine faculty members. The participants’ years at
DLIFLC varies between 10-20 years (66.67%) and more than 20 years (33.33%). The
educational level of the target audience ranges from 4 years college degree (BA/BS) to a
Doctoral degree.
The needs assessment survey conducted to the target audience consisted of 10 questions
addressing the audience’s familiarity level regarding developing surveys, analyzing responses,
and the use of the eXplorance Blue software in general and specific surveys (Appendix C).
The experience of the audience in developing surveys and using different tools depends
on their knowledge and skills. The analysis of the data collected revealed (11.11%) of the
participants are extremely familiar with developing questionnaires while (55.56%) are somewhat
familiar with developing surveys and (33.33%) are not familiar with developing questionnaires.
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In addition, (22.22%) of the participants were found to be extremely familiar with analyzing data
collected in a survey, and (44.44%) are somewhat familiar, however (33.33%) are not familiar
The data collected about developing surveys using software tools showed that (11.11%)
is extremely familiar with using software tools but (44.44%) were somewhat familiar and
(44.44%) were not familiar with using software tools to develop surveys.
In addition, the collected data showed that none of the participants are extremely familiar
with the eXplorance Blue tool, navigating its platform, and the function of the various Tabs
available on the platform. On the other hand, (22.22%) of the participants are somewhat familiar,
and the remaining participants (77.78%) are not familiar with the eXplorance Blue tool.
(11.11%) of the participants are extremely familiar and the remaining (88.89%) of participants
are not familiar. As for developing multiple-choice questionnaires using the eXplorance Blue
survey tool, it was found that none of the participants is extremely familiar, and (22.22%) are
somewhat familiar. Also, the data showed that (77.78%) are not familiar with using this tool to
When addressing developing questionnaires with the Likert scale using the eXplorance
Blue” survey tool, data collected revealed that none of the faculty are extremely familiar and
(25.00%) are somewhat familiar while the majority (75.00%) are not familiar. Finally, all the
participants in this survey are not familiar with creating result reports for questionnaires
After completing this instructional prototype, learners will be able to recognize the
feature and functionality of the most used tabs in eXplorance Blue. These specific features
question types, previewing questions, sharing a questionnaire with other project managers,
Expected Outcomes
By the end of this prototype, learners can use the eXplorance Blue software successfully
in creating a questionnaire by giving a scenario for a specific task. The learners will be able to
create a new project, select the definition of the project, verify the definition, establish the
project, fill out the important field in the info-tab, build various types of questions, and share
their new project with others project managers, finalize the new project and obtain the link of the
Cognitive Domain
Learners took the pre-test to evaluate the level of their knowledge in using eXplorance
Blue software. Also, a post-test was conducted after completion of the training to assess the
effectiveness of the module on learners’ knowledge level in creating a questionnaire using the
eXplorance Blue survey tool. During the training module the learners are introduced to the
content and steps required in the demonstration mode, then are asked to practice them in the
training mode.
Affective Domain
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The training includes a sample of the final projected outcome so that the learners are
motivated to interact positively in the training and follow the instruction step by step with
immediate feedback.
Psychomotor Domain
A simulation approach is used to present the instruction to meet the goal of the training.
The training part of the module offers the learners hand-on experience before using eXplorance
Blue software in their assignment. The stimulus presented in the training mode will guide the
learners through all the steps to prompt the required performance by selecting the appropriate
tabs or buttons and filling the correct info fields. The designer made sure that the learners cannot
proceed to the next step unless they perform the right action.
Tryout process
for the instructional training. This implementation provides the designer with valuable feedback
while the training module is being built in order to validate or ensure that the instructional goals
The tryout process consisted of a learner survey, pre-test, instructional training, post-test,
usability questionnaire, and observation checklist. Both tests and usability questionnaires have
been created using the eXplorance Blue software questionnaire tool. Learner survey, pre-and
post-test, instructional training, and usability questionnaire were sent to nine volunteered learners
via their work emails. Also, the designer provided a User ID to identify learners’ responses for
the assessment of the tests. The responses are saved in the eXplorance Blue software. All the
Learner survey
A learner survey was conducted to collect data about the knowledge and technical skills
needed in using eXplorance Blue software. The volunteered participants in the tryout accepted to
Pre-Test
A Pre-test was conducted to evaluate the learner’s pre-training knowledge regarding the
basic features of the eXplorance Blue. It was created in eXplorance Blue and was sent to the
learners via email with instructions. The learners accessed the pre-test by clicking on the
provided link. The pre-test questions covered the content that was included in the instructional
Instructional Training
After the learners completed the pre-test questions, the instructional training module was
sent via email to them with instructions. The training is an eLearning module 18 minutes long
and was designed using Adobe Captivate software. The content of the training demonstrates the
basic features used in the eXplorance Blue software, and also includes a “try me” mode after
Observation
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The designer observed four participants in person while they were taking the instructional
module to assess any technical problems that they may encounter such as accessibility of the
module through different browsers or glitches that might occur when navigating through the
module. In addition, to monitor the learners to ensure that they are following the steps in
sequence and not skipping any steps. The designer used observation notes as feedback to
Post-test
Upon completing the instructional training module, a post-test was sent by email to the
learners to cover level two of “Kirkpatrick’s four evaluation model” which attempted to gauge
Usability Questionnaire
The Usability Questionnaire was conducted to collect data from the learner to cover level
one of “Kirkpatrick’s four evaluation models” which is “what do participants think and feel
about the training?” in order to improve the prototype training (Russ-Eft et al., 2009, p. 75).
The learners were asked to evaluate the quality of demonstration and training design, the
delivery method, and the functionality of the product. The data gathered will be used to refine the
instructional training module before it is introduced to the target audience (Appendix H).
Tryout Conditions
The tryout conditions are the same intended environmental conditions for the final
training module. The learners accessed the training using their workplace computers. In addition,
the learners were given the chance to complete all the activity and review it. As for the self-
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assessment quiz, the learners were given one opportunity to take it and review their answers with
immediate feedback.
Result
Analyzing and interpreting the data collected during the formative evaluation of the
prototype led to the modification and improvement of the prototype’s instructions as well as the
Entry Conditions
Intended
A sample number of nine volunteers from LPAD faculty were asked to participate in the
prototype, seven females and two males. The participants were informed about the training, and
they signed a consent form to agree to participate in the prototype. Also, they were asked to
complete the online demographic questionnaire (Appendix B) and Lerner Survey (Appendix C)
the prototype. However, having basic skills in using technology is helpful to access all provided
links successfully. The designer anticipates learners will complete the prototype module, all
tests, and questionnaires within the allotted timeframe of forty-five to fifty minutes.
Observed
After completing the learner survey, one male of the participants was excluded from the
training since his result showed a good level of familiarity with the basic features of eXplorance
Blue software and its functionality. The pre-test was sent to the rest of the eight participants.
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Instruction
Intended
The remaining eight learners received an email containing a pre-test link that was created
in eXplorance Blue with instruction. This will be followed by sending a link to the prototype
module to access it via their work computer. During the training, the designer will observe four
learners identify any technical issues as well as how they react to the contents. Upon completion
of the training, the learners will be given a post-test as a level two Kirkpatrick’s evaluation and
Observed
The instructions were followed by the learners precisely and no problem was reported in
accessing the prototype. During the observation, early misspelling errors hindered the first
learner from navigating through and progressing to the next steps smoothly. This called a quick
intervention from the designer to correct the misspelling errors, updated the content, and resend
the updated link to the rest of the learners. Also, another learner indicated that the structure of
two questions in the self-assessment quiz included in the prototype was incorrect, thus, the
designer will correct them in the final version. Otherwise, all participants were able to use the
buttons and navigate throughout the module correctly. They completed the instructional training
without any technical problems. Upon completing the instructional training, learners sent
notifications to the designer in order to send them the post-test questionnaire, also they
completed level one of Kirkpatrick’s evaluation models and usability questionnaire so that the
designer will consider their recommendations and feedback to improve the prototype. The
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approximate time for completing all requirements including the prototype was about forty-five
minutes.
Outcomes
Intended
The training was designed to fill a gap between the learner’s current and the required
knowledge and skills in utilizing the eXpolrance Blue software in creating a questionnaire.
Therefore, the LPAD faculty will be familiarized with the basic features of the eXplorance Blue
software and its functionality in order to build, publish, and get a link to a new questionnaire.
As result, the designer anticipates that this module will have a positive impact on the
LPAD faculty’s technical skills and encourage them to integrate the instructions that the
Observed
This prototype is a self-paced module, and the learners were able to run the module by
accessing the provided link via email. Learners were able to follow all the instructions without
assistance, and no difficult technical issues were noted. The content and delivery method were
evaluated. The designer received positive feedback and recommendations from the learners and
the designer will take the feedback into consideration to improve the training module.
Data Analysis
The data collected from the pre-and post-test result were analyzed using eXplorance Blue
software. Each participant received a unique user ID to be used in identifying and compiling the
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collected data correctly for evolution purposes. The designer assigned one point for each correct
response of the pre-and post-test. The table below shows the pre-and post-test scores.
L1 3 10
L2 5 8
L3 1 7
L4 5 9
L6 2 10
L7 3 10
L8 2 10
L9 6 9
The below Bar chart shows Pre- and Post-test faculty scores collected
10
0
1 2 3 4 5 6 7 8
The designer analyzed the collected data from pre-and post-test using “T-test paired two
samples for means” in order to find out whether the module changed learners’ level of required
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knowledge and skill in using eXplorance Blue. The table below shows the “T-test paired two
The alternative hypothesis (H1), as anticipated by the designer, states that there will be a
change in the knowledge level of the learner after completing the training, there is a difference
between the pre-test (µ₁) and post-test (µ₂) results in this training, that is (H1: µ₁< µ₂), and the
null hypothesis is (H0: µ₁≥ µ₂). The mean score for the pre-test µ₁ = 3.375 and for the post-test
µ₂ = 9.125. Comparing the absolute value of t Stat with the t Critical value of one tail, the result
revealed t Stat= 7.67> t 0.05,7=1.89, this concludes that there is a statistically significant result in
the data collected and that we can reject the null hypothesis. Also, the P0.05 value (0.00005) is less
than 0.05 and this confirms the rejection of the null hypothesis.
The designer also calculated an Effect Size (d) test to verify if the result is practically
significant and the scores for pre-test (M=3.375, SD= 1.768) and the post-test (M=9.125, SD=
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1.126) differed significantly [t (7) = 7.67, p<.05 and d=3.97]. the result indicates that there is a
Recommendations
The recommendations to improve the prototype were gathered during the formative
evaluation from a variety of sources, direct feedback from the learners, designer observation, and
the usability questionnaire. Also, these recommendations will be used to develop the final
product. Therefore, after evaluating the prototype, the designer collected the following
recommendations.
1. During the first training observation, one learner reported a few misspelling errors in
some of the prompt sentences in the practice section of the module, that prevented
learners from progressing, the designer corrected them immediately to prevent any
technical glitches and to progress throughout the training module easily and smoothly.
2. Recommendation to improve the audio narration. This is a valid point that will be taken
into consideration in the development of the final project as it will decrease the need for
the learners to repeat the module several times in order to grasp the instruction.
3. Leaners recommended correcting some of the question structures in the embedded self-
assessment quiz. This also will be considered when modifying the final project.
4. One learner suggested making the duration of some slides longer to comprehend the
content of the slides. Again, it is a valid point and will be taken into consideration in the
final project.
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Summary
The formative evaluation concluded that the eXplorance Blue training module would
have a significate effect on improving learners’ knowledge and skills in using the eXplorance
Blue software to create a questionnaire. The data collected was analyzed using t-test for paired
two samples for means. The findings revealed that there is a statistically significant difference
between the pre and post-test knowledge levels, indicating that the learners’ performance
during the training process, will be utilized to modify and enhance the prototype design and
Reference
Kirkpatrick, L. & Kirkpatrick, J. (2006). Evaluating Training Programs: The Four Levels,
Appendices
Appendix A
Thank you for your approval in participating in the prototype “Instructional training
module using eXplorance Blue as a questionnaire tool”. The goal of this training is to use
this prototype will be of great importance to improve the training program. Any feedback or
response is of high confidentiality whether you continue your participation or withdraw at any
time. By signing and placing the date in the space provided below, you will indicate that you’ve
read the above introductions and have expressed your consent to participate in the formative
evaluation. You also understand that you can withdraw your consent at any time.
Appendix B
Demographics Questionnaire
o High school/GED
o Some collage
o Master’s degree
o Doctoral degree
o Others
Please select from the drop-down list the years of the experience in Defense Language Institute
Appendix C
Learner survey
3. How familiar are you with using software tools for developing
surveys? 1 3 5
4. How familiar are you with the “eXplorance Blue” survey tool? 1 3 5
Appendix D
Pre-Test Questionnaire
Please, select the correct option from the choices given for each question.
1) New report
2) New project
3) View projects
4) View reports
3. Which button should you click on to verify the definition of the project?
Select the appropriate option.
1) Create project
2) Validate
3) Project audience
1) Select a Definition
2) Validate
3) Create project
5. After establishing a project, which specific field should you fill out on the info-content
page?
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1) Publishing questionnaire
2) Sharing questionnaire
3) Building questionnaire
1) To preview a question
2) To create a question
3) To copy a question
8. Which tab should you select to share the questionnaire with other project managers?
Select the appropriate option.
1) Info tab
2) Triggers tab
3) Access tab
4) Task tab
9. Which tab should you select to finalize the newly created questionnaire?
Select the appropriate option.
1) Info tab
2) Questionnaire tab
3) Task tab
4) Publish tab
10. Which option button should you select to obtain a link for the newly created
questionnaire?
Select the appropriate option.
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1) Display link
2) Publish
3) Pre-Publish
Appendix E
Appendix F
Observation Checklist
Appendix G
Post-Test Questionnaire
Please, select the correct option from the choices given for each question.
1) New report
2) New project
3) View projects
4) View reports
3. Which button should you click on to verify the definition of the project?
Select the appropriate option.
1) Create project
2) Validate
3) Project audience
1) Select a Definition
2) Validate
3) Create project
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5. After establishing a project, which specific field should you fill out on the info-content
page?
Select the appropriate option.
1) Publishing questionnaire
2) Sharing questionnaire
3) Building questionnaire
1) To preview a question
2) To create a question
3) To copy a question
8. Which tab should you select to share the questionnaire with other project managers?
Select the appropriate option.
1) Info tab
2) Triggers tab
3) Access tab
4) Task tab
9. Which tab should you select to finalize the newly created questionnaire?
Select the appropriate option.
1) Info tab
2) Questionnaire tab
3) Task tab
4) Publish tab
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10. Which option button should you select to obtain a link for the newly created
questionnaire?
Select the appropriate option.
1) Display link
2) Publish
3) Pre-Publish
Appendix H
Your participation in the questionnaire of the eXplorance Blue instructional training is entirely
voluntary, and you may choose to skip any question that you don’t feel comfortable with. Your
response will be used solely for the purpose of the formative evaluation of the instructional
training of the eXplorance Blue questionnaire tool. All your responses will be kept confidential,
(optional)
a) What aspects or features of the training module did you find Most rewarding?
b) What aspects or features of the training module did you find Least rewarding?
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Appendix I
Excel Worksheet