Indian Institute of Management Rohtak

Course Outline

Course Title : Performance and Compensation Management

Credits : 1.0
Type : Compulsory / Elective
Session Duration : 75 minutes
Term :V
Year : 2022
Faculty : Dr. Abhishek Singh
________________________________________________________________________
Introduction

Every Organization, like individuals who make the Organization, strives to be effective and
successful. Achievement of its vision, mission, and objectives are the focus of all its efforts.
Organization systems are pathways that help organizations acquire and sustain this focus on
performance excellence. One such HR subsystem is Performance Management that facilitates
alignment of individual efforts with organization needs, thereby greatly improving the probability
and contributing towards achieving organization’s vision, mission, and objectives. The
challenges in performance management require a multi-disciplinary approach to address the
different facets of performance measurement and management.

Course Objectives
The specific objectives of the course are:
1) To explain the theoretical concept of performance management, define performance metrics at
business and organizational level in a given context
2) To discover how performance management system may be designed and deployed to address
issues of performance management
3) To identify managerial competencies required for sustaining the effectiveness of a
performance management system

Pedagogy
The pedagogy would be a mix of Lecture, Discussion, Group exercises in class, Case Analysis,
Assignments, Quizzes and Project Work.

Learning Outcomes:

After successful completion of the course students will be able to:

1. Outline the basic performance management concepts and models and their strategic contexts
2. Define strategic performance aims and objectives
3. Explain and classify different performance appraisal methods
4. Construct performance metrics for different job roles
5. Examine critically the interpersonal processes related to performance appraisal, review and
feedback

1
 Evaluation Scheme
Class Participation/Quizzes 20 %
Project work & Presentation 20 %
Mid Term Exam 30 %
Final Exam 30 %

Brief Outline
Mention the names of the main modules of the course here.

References
1. Text Book

Bagchi, S. N. (2013). Performance management Cengage Publications India.

Special Instructions
Please read and prepare well in advance for case presentation & discussion in the class. Case for
each session is indicated in the Session Plan. The sessions will be of …… minutes duration. R
indicates additional readings. C indicates cases.

Session Plan
Ses Topic and Sub- Reference (Book chapter / Page Case / Exercise / Instructor
sion topics numbers from the book/Additional Assignment
No. readings)

1 Introduction to R: Inner Work Life: Dr.

Performance Understanding the Subtext of Abhishek
Management Business Performance (HBR) Singh

R: Ch- 1

2 The R: The Performance Management C: Performance Dr.

performance Revolution management – making a Abhishek
management difference (Emerald) Singh
process

3 Challenges in Re: Ch- 2 Reinventing Performance Dr.

performance Management at Deloitte Abhishek
management (A) (HBR) Singh

4 Organizational R: The Aligned Balanced C: Leveraging the Dr.

goal setting: The Scorecard: An Improved Tool for balanced scorecard – a Abhishek
balance Building High Performance tool for SME advancement Singh
scorecard Organizations (Emerald)
approach
5 The individual R: Designing a goal-setting system Class Room Exercise Dr.
goal setting to enhance performance: A Abhishek
(SMRAT, KPI, practical guide Singh

2
 KRA)
R: Knowing when to set learning
versus performance goals

6 Performance R: Getting the Mechanics Right: C: Performance Dr.

measurement Forced Ranking Procedures Management at Vitality Abhishek
Ch-3 Health Enterprises, Inc. Singh
(HBR)
7 Performance R: The Five Traps of Performance C:Performance Evaluation Dr.
measurement Measurement System in Hassia Abhishek
R: A note on performance Packaging Pvt. Ltd. – Singh
evaluation – IIMA (Emerald)

8 Performance R: Performance Appraisal C: Vasundhara’s Appraisal Dr.

appraisal Methods – (IIMA) – IIM A case Abhishek
R: Elements of performance Singh
appraisal – (IIMA)

Ch- 6

9 Performance Ch- 3 & 4 C: Mr. Mehta’s dilemma: Dr.

reporting a case of performance Abhishek
appraisal politics – IIMA Singh
10 Performance Performance counselling and C: James Cranston - Dr.
Feedback and feedback – IIMA Performance appraisal Abhishek
employee Ch- 5 interview Singh
development
Mid Term Exam
11 Rethinking R: Motivation: The not-so-secret C: Gap Inc: Refashioning Dr.
performance ingredient of high performance performance management Abhishek
management Singh
12 High R: How to Develop an C: John Lewis partnership Dr.
performance Organization Capable of Sustained approaching 100 years – Abhishek
work systems High Performance what now? Singh
13 Basics of Compensation administration: C: Reward encourages Dr.
compensation concept, principles and process beast....oops, best! Abhishek
design (IIM A) (Emerald) Singh

14 Basics of Do Financial Incentives Drive C: Marshall & Gordon: Dr.

compensation Company Performance? An Designing an Effective Abhishek
design Evidence-Based Approach to Compensation System (A) Singh
Motivation and Rewards (HBR) (HBR)

15 The benefit R: The performance measurement Tips & Toes: a total Dr.
determination and reward system: Critical to reward strategy fuels Abhishek
process strategic management growth (Emerald) Singh

16 Pay for Re: The Fatal Flaw in Pay for Performance Pay at Dr.
performance Performance Safelite Auto Glass (A) Abhishek

3
 (HBR) Singh
Ch- 8
17 Incentive The Incentive Bubble (HBR) C: Calling Dr. Fun: The Dr.
Compensation struggle to implement a Abhishek
System motivating reward system Singh
in a small S-Corporation
(Emerald)

18 Compensation C: Falcon Maritime India Dr.

of special Private Limited (FMI): Abhishek
groups (CEO) Hiring a CEO (Emerald) Singh
19 International The Right Way to Manage Expats C: Expat pay and Dr.
Pay system (HBR) compensation: fair or not Abhishek
fair? (Emerald) Singh
20 Student Group Presentation based on assigned activity