30-Oct-2021 13:26:04 PM

Post - accident procedure:

1. Go to authorities along with the form provided by surveyor to you and follow the steps mentioned below
2. Get “Repair Authorization” from any traffic police department and present the form provided by Najm
surveyor
3. Obtain damage evaluation quote from any workshop approved by the traffic police department. Present the
form provided by Najm surveyor
4. Take the “Repair Authorization” form and damage evaluation quote received from authorized workshop to
concerned motor insurance claim agency after 48 hours of accident
5. Obtain the repair approval from your motor insurance company to get your vehicle repaired
Notes:
Najm does not charge any fee from accident party(s) for its services
The party with comprehensive insurance policy can claim its insurance company directly
Najm is not responsible for any transportation charges e.g. car towing etc
To file claim bring your bank account number (IBAN)
Customer is not entitled to object to accident report after 10 working days from the date of accident and you
can submit objection on the website www.najm.sa
To book appointment for damage assessment of your vehicle from any branch visit this website
www.taqdeer.sa or use “Taqdeer” app
For inquiries or complaints:
care@najm.sa
www.najm.sa
920000560

Simple way to report accident & more download our app “Najm” now
www.najm.sa/app

We strive to serve you and wish you safe driving

‫‪30-Oct-2021 13:26:04 PM‬‬

‫إﺟﺮاءات ﻣﺎﺑﻌﺪ اﻟﺤﺎدث‪:‬‬

‫ا ﻟﺘﻮ ﺟﺔ إ ﻟﻰ ا ﻟﺠﮫﺎت ا ﻟﻤﻌﻨﯿﺔ ﺑﻤﻮ ﺟﺐ اﻹ ﺷﻌﺎر ا ﻟﻤﻌﻄﻰ ﻣﻦ ﻗﺒ ﻞ ا ﻟﻤﺤﻘﻖ وھﻲ ﻛﺎا ﻟﺘﺎ ﻟﻲ‪:‬‬ ‫‪.1‬‬
‫ا ﻟﺤﺼﻮل ﻋﻠﻰ ور ﻗﺔ اﻹﺻﻼح ﻣﻦ ﻗﺒ ﻞ أ ﺣﺪ أ ﻗﺴﺎم ا ﻟﻤﺮور ﻣﻦ ﺧﻼل اﻹ ﺷﻌﺎر ا ﻟﻤﻌﻄﻰ ﻣﻦ ﻗﺒ ﻞ ا ﻟﻤﺤﻘﻖ‪.‬‬ ‫‪.2‬‬
‫ا ﻟﺤﺼﻮل ﻋﻠﻰ ﺗﺴﻌﯿﺮ ة ﺗﻘﺪﻳﺮ اﻷﺿﺮار ﻣﻦ ﻗﺒ ﻞ ﻣﺮاﻛﺰ ا ﻟﺘﻘﺪﻳﺮات ا ﻟﻤﻌﺘﻤﺪ ة ﻣﻦ ﺧﻼل اﻹ ﺷﻌﺎر ا ﻟﻤﻌﻄﻰ ﻣﻦ ﻗﺒ ﻞ ا ﻟﻤﺤﻘﻖ‪.‬‬ ‫‪.3‬‬
‫ا ﻟﺘﻮ ﺟﻪ إ ﻟﻰ ﺷﺮﻛﺔ ا ﻟﺘﺄﻣﯿﻦ ﺑﻌﺪ ا ﻟﺤﺼﻮل ﻋﻠﻰ ور ﻗﺔ اﻹﺻﻼح و ﺗﺴﻌﯿﺮﺗﻘﺪﻳﺮ اﻷﺿﺮار‪.‬‬ ‫‪.4‬‬
‫ا ﻟﺤﺼﻮل ﻋﻠﻰ ﻣﺨﺎ ﻟﺼﺔ ﻧﮫﺎﺋﯿﺔ أو ا ﻟﻤﻮا ﻓﻘﺔ ا ﻟﺨﻄﯿﺔ ﺑﺈﺻﻼح ا ﻟﻤﺮﻛﺒﺔ ﻣﻦ ﺷﺮﻛﺔ ا ﻟﺘﺄﻣﯿﻦ‪.‬‬ ‫‪.5‬‬
‫ﻣ ﻼﺣﻈﺎت‪:‬‬
‫ﺷﺮﻛﺔ ﻧﺠﻢ ﻻ ﺗﺘﻘﺎﺿﻰ أي ﻣﺒﺎ ﻟﻎ ﻣﺎ ﻟﯿﺔ ﻣﻦ أطﺮاف ا ﻟﺤﺎدث ﻟﻠﺨﺪﻣﺔ ا ﻟﻤﻘﺪﻣﺔ ﻟﮫﻢ‬
‫إذا ﻛﺎ ن ا ﻟﻄﺮف ﻳﺤﻤ ﻞ وﺛﯿﻘﺔ ﺗﺄﻣﯿﻦ ﺷﺎﻣ ﻞ‪ ،‬ﻳﻤ ﻜﻨﻪ ﻣﺮا ﺟﻌﺔ ﺷﺮﻛﺔ ا ﻟﺘﺄﻣﯿﻦ ا ﻟﺨﺎﺻﺔ ﺑﺔ‪.‬‬
‫ﺷﺮﻛﺔ ﻧﺠﻢ ﻏﯿﺮ ﻣﺴﺆو ﻟﺔ ﻋﻦ ﺗ ﻜﺎ ﻟﯿ ﻒ ا ﻟﻨﻘﻠﯿﺎت )ا ﻟﺴﻄﺤﺎت(‬
‫ﻟﺘﻘﺪﻳﻢ ا ﻟﻤﻄﺎ ﻟﺒﺔ ا ﻟﺮ ﺟﺎء ا ﺣﻀﺎر ر ﻗﻢ ا ﻟﺤﺴﺎب ا ﻟﺒﻨ ﻜﻲ ) اﻻﻳﺒﺎ ن(‬
‫ﻳﺤﻖ ﻟﻠﻌﻤﯿ ﻞ ﺗﻘﺪﻳﻢ اﻋﺘﺮاﺿﻪ ﻋﻠﻰ ﻧﺴﺒﺔ ﻣﺴﺆو ﻟﯿﺔ ا ﻟﺤﺎدث ﺧﻼل ﻋﺸﺮ ةأﻳﺎم ﻋﻤ ﻞ ﻣﻦ ﺗﺎرﻳﺦ و ﻗﻮع ا ﻟﺤﺎدث و ذ ﻟﻚ ﻣﻦ ﺧﻼل زﯾﺎر ة‬
‫ا ﻟﻤﻮ ﻗﻊ اﻹ ﻟ ﮑﺘﺮوﻧﻲ ‪www.najm.sa‬‬
‫ﻟﻌﻤ ﻞ ﺗﻘﺪﻳﺮ ﻷﺿﺮار ا ﻟﻤﺮﻛﺒﻪ ﻳﻠﺰم ﺣﺠﺰ ﻣﻮﻋﺪ ﻓﻲ ا ﺣﺪ ﻣﺮاﻛﺰ ﺗﻘﺪﻳﺮ ﻣﻦ ﺧﻼل ا ﻟﻤﻮ ﻗﻊ ‪ www.taqdeer.sa‬أو ﻋﺒﺮ ﺗﻄﺒﯿﻖ ﺗﻘﺪﻳﺮ ﻋﻠﻰ‬
‫ا ﻷ ﺟ ﮫ ﺰ ة ا ﻟ ﺬ ﻛ ﯿﺔ‬
‫ﻟﻺﺳﺘﻔﺴﺎر واﻟﻤﻼ ﺣﻈﺎت‪:‬‬
‫‪care@najm.sa‬‬
‫‪www.najm.sa‬‬
‫‪920000560‬‬

‫أﺳﮫﻞ طﺮﯾﻘﺔ ﻟﻠﺘﺒﻠﯿﻎ ﻋﻦ اﻟﺤﺎدث و أﮐﺜﺮ ﺣ ﻤﻞ ﺗﻄﺒﯿﻖ “ﻧﺠﻢ” اﻻٓن‬

‫‪www.najm.sa/app‬‬

‫ﺧﺪﻣﺘﻜﻢ ﻏﺎﻳﺘﻨﺎ وﻧﺘ ﻤﻨﻰ ﻟﻜﻢ ﻗﯿﺎدة آﻣﻨﺔ‬

‫‪30-Oct-2021 13:26:04 PM‬‬

‫ﻧﻤﻮذج طﻠﺐ أذن اﺻﻼح ﻣﺮﻛﺒﺔ‬

‫اﻟﺴﺎدة‪/‬ادارةﻣﺮور اﻟﺸﺮق‬
‫ﻧﺮ ﺟﻮ ﻣﻦ ﺳﻌﺎدﺗﻜﻢ اﻻﻳﻌﺎز ﻟﻤﻦ ﻳﻠﺰم ﻹﺻﺪار إذن إﺻﻼح ﻟﻠﻤﺮﻛﺒﺔ اﻟﻤﻮﺿ ﺤﺔ ﻣﻌﻠﻮﻣﺎﺗﮫﺎ أدﻧﺎه واﻟﺘﻲ ﺗﻀﺮرت ﻣﻦ ﺣﺎدث ﻣﺮوري ﻗﺎﻣﺖ ﺷﺮﻛﺘﻨﺎ‬
‫ﺑﻤﺒﺎﺷﺮﺗﻪ‬

‫‪RD301021427‬‬ ‫رﻗﻢ اﻟﺤﺎﻟ ﺔ‬

‫‪PM 01:04:32 30/10/2021‬‬ ‫ﺗﺎرﻳ ﺦ اﻟﺤﺎدث‬
‫ﺷﺮﻛﺔ ا ﻟﺮا ﺟﺤﻲ ﻟﻠﺰ ﺧﺮ ﻓﻪ وا ﻟﺤﺪﻳﺪ‬ ‫ا ﺳﻢ اﻟ ﻤﺎﻟﻚ‬
‫ھﺎﻳﻠ ﻜ ﺲ‬ ‫طﺮاز اﻟ ﻤﺮﮐﺒ ﺔ‬
‫ﺗﻮﻳﻮﺗﺎ‬ ‫ﻧﻮع اﻟ ﻤﺮﮐﺒ ﺔ‬
‫أﺑﯿ ﺾ‬ ‫ﻟﻮن اﻟ ﻤﺮﮐﺒ ﺔ‬
‫‪4609‬‬ ‫رﻗﻢ اﻟﮫﯿ ﻜﻞ‬
‫‪100%‬‬ ‫ﻧﺴﺒ ﺔ اﻹداﻧ ﺔ‬
‫ا ن ا ‪4115‬‬ ‫رﻗﻢ اﻟﻠﻮﺣ ﺔ‬

‫‪:‬اﻟﺮﺳﻢ اﻟﺘﻮﺿﯿﺤﻲ ﻟ ﻤﻜﺎن اﻟﻀﺮر‬

‫ﻣﻜﺎن اﻟﻀﺮر‬
‫اﻟﻤﻘﺪﻣﺔ‬

‫اﻟﻀﺮر اﻟﺠﺪﯾﺪ ‪x‬‬ ‫اﻟﻀﺮر اﻟﻘﺪﯾﻢ ‪o‬‬

‫* ﻋﺰﻳﺰي اﻟﻌﻤﯿﻞ ﺳﯿﺘﻢ ارﺳﺎل رﺳﺎﻟﻪ ﻧﺼﯿﻪ ﻋﻠﻰ رﻗﻢ اﻟ ﺠﻮال‬

‫اﻟﻤﻮﺿﺢ ﻓﻲ ﺗﻘﺮﻳﺮ اﻟ ﺤﺎدث ﻧﺄﻣﻞ اﻟﺘﻜﺮم ﺑﺘﺴ ﺠﯿﻞ ﺗﻘﯿﯿﻤﻜﻢ ﻟﻠ ﺨﺪﻣﻪ اﻟﻤﻘﺪﻣﻪ ﻟﻜﻢ‬