CRITICAL THINKING

COURSE CODE OCC INNOVATIVE THINKING

EMPATHY
Oral Communication in Context RESILIENCE
COURSE TITLE
TEAMWORK
COMMUNICATION
SEMESTER 1st SCHOOL YEAR 2020-21

PERIOD WEEK 2: Aug. 31- Sept 4, 2020 MODULE NO. 1

INTRODUCTION 2
Hello everyone! Last week, you were able to get to know some of your classmates through the activity. I hope
you enjoyed getting to know them, more than just their names. If you could still remember, I asked you to
watch a video on how to learn anything. Now that we are about to commence our course, I hope that you will
take this course seriously so that you will end up to be the best version of yourself. Can you still remember
how many hours will it take you to learn a skill? If so, you better make use of your time wisely by religiously
accomplishing all the prepared activities for you.
In this module, you be learning the foundational knowledge for studying oral communication. It features
essential information including the definition and nature of communication and the rudiments of
communicating.

Intended Learning Outcomes (Learning Competencies)

Intended Learning Outcomes 1. Explain the nature and process of communication.
Intended Learning Outcomes 2. Reflect on the learning of the fundamentals of communication.
Intended Learning Outcomes 3. Practice effective verbal and non-verbal communication during online
interaction.

Activity 1: Self-Audit 1
Do the self-audit activity first before you start reading the discussions. Please
see Ref. 2 in the references below for the link. The link automatically locks or
cannot be accessed within given period. Make sure to accomplish it not later
that August 28, 2020 (5:00pm).

TOPIC 1: COMMUNICATION
The term communication process refers to the exchange of information (a message) between two or more people. For
communication to succeed, both parties must be able to exchange information and understand each other. If the flow of
information is blocked for some reason or the parties cannot make themselves understood, then communication fails.
- Richard Nordquis

Communication is a process of sharing and conveying messages or information from one person to another within and across
channels, context, media, and cultures. There is a wide variety of contexts and situations in which. Communication can be
manifested; it can be a face-to-face interaction, a phone conversation, a group discussion, a meeting or interview, a class
recitation, and many others.

Nature of Communication

1. Communication is a process.
2. Communication occurs between two or more people (the speaker and the receiver)
3. Communication can be expressed through words (verbal), actions (non-verbal), or both at the same time.
 TOPIC 2: Elements of Communication

The Sender. The communication process begins with the sender, who is also called
the communicator or source. The sender has some kind of information — a command, request, question,
or idea — that he or she wants to present to others. For that message to be received, the sender must first
encode the message in a form that can be understood, such as by the use of a common language or
industry jargon, and then transmit it.

The Receiver. The person to whom a message is directed is called the receiver or the interpreter. To
comprehend the information from the sender, the receiver must first be able to receive the sender's
information and then decode or interpret it.

The Message. The message or content is the information that the sender wants to relay to the receiver.
Additional subtext can be conveyed through body language and tone of voice. Put all three elements
together — sender, receiver, and message — and you have the communication process at its most basic.

Encoding. The process of converting the message into words, actions, or other forms that the speaker
understands.

Medium. Also called the channel, the medium is the means by which a message is transmitted. Text
messages, for example, are transmitted through the medium of cell phones.

Decoding. The process of interpreting the encoded message of the speaker by the receiver.

Feedback. The communication process reaches its final point when the message has been successfully
transmitted, received, and understood. The receiver, in turn, responds to the sender, indicating
comprehension. Feedback may be direct, such as a written or verbal response, or it may take the form of
an act or deed in response (indirect).

Barrier/Noise. This can be any sort of interference that affects the message being sent, received, or
understood. It can be as literal as static over a phone line or radio or as esoteric as misinterpreting a local
custom.

Context. This is the setting and situation in which communication takes place. Like noise, context can have
an impact on the successful exchange of information. It may have a physical, social, or cultural aspect to
it. In a private conversation with a trusted friend, you would share more personal information or details
about your weekend or vacation, for example, than in a conversation with a work colleague or in a meeting.

TOPIC 3: Process of Communication

The Process of Communication Example

The speaker generates an idea. Daphne loves Rico as a friends.

The speaker encodes an idea or converts the idea She thinks of how to tell him using their native
into words or action language.

The speaker transmits or sends out a message. She tells him, “Rico, mahal kita bilang kaibigan.”

The receiver gets the message. Rico hears what Daphne says.

The receiver decodes or interprets the message He tries to analyze what she means, and he is
based on the context. heartbroken.

The receiver sends out or provides feedback. He frowns and does not say something, because he
is in pain.
 TOPIC 4: Verbal and Non-Verbal Communication

VERBAL AND NON-VERBAL COMMUNICATION

Verbal Communication refers to an interaction in which words are used to relay a message. For effective
and successful verbal communication, use words to express ideas which can be easily understood by the
person you are talking to. Consider appropriateness, brevity, clarity, ethics, and vividness when engaging
in this type of communication.

1. Appropriateness

The language that you use should be appropriate to the environment or occasion (i.e., whether formal or
informal).

2. Brevity

Speakers who often use simple yet precise and powerful words are found to be more credible. Try to
achieve brevity by being more direct with your words. Avoid fillers and insubstantial expressions which do
not add to the message, such as “uh,” “you know,” “I guess,” and others.

3. Clarity

The meanings of words, feelings, or ideas may be interpreted differently by a listener; hence, it is essential
for you to clearly state your message and express your ideas and feelings.

4. Ethics

Words should be carefully chosen in consideration of the gender, roles, ethnicity, preferences, and status
of the person or people you are talking to.

5. Vividness

Words that vividly or creatively describe things or feelings usually add color and spice to communication.
Hence, you are encouraged to find ways to charm your audience through the use of vivid words.

Nonverbal communication refers to an interaction where behavior is used to convey and represent
meanings. All kinds of human responses that are not expressed in words are classified as nonverbal
communication. Examples of nonverbal communication are stares, smiles, tone of voice, movements,
manners of walking, standing and sitting, appearance, style of attire, attitude towards time and space,
personality, gestures, and others.

Mastery of nonverbal communication is important for several reasons:

1. It enhances and emphasizes the message of your speech, thus making it more meaningful, truthful,
and relevant.
2. It can communicate feelings, attitudes, and perceptions without you saying a word.
3. It can sustain the attention of listeners and keep them engaged in the speech.
4. It gives the audience a preview to the type of speaker you are.
5. It makes you appear more dynamic and animated in your delivery.
6. It serves as a channel to release tension and nervousness.
7. It helps make your speech more dramatic.
8. It can build a connection with listeners.
9. It makes you a credible speaker.
10. It helps you vary your speaking style and avoid a monotonous delivery.
 Activity 2. Group Activity

1. Since you had your groupings last week, let us stick to that groupings.
2. Your group will be given a specific task. Out from the task given, you must come up with an
illustration showing all the elements involved in the the scenario given to you. Illustration
must be labeled. Be creative. Illustrations may be drawn or virtually made.
3. Choose one representative to submit/post the Illustration on the Facebook page not later
than September 6, 2020.

Group 1. Make a tableau of a family whose attention is only on watching television, one person
taps the tv for poor reception. (There is no response from the receiver./ The reaction of the receiver is
limited to himself and does not reach back the sender.)

Group 2. Present a pantomime of a teacher discussing with students. (pre-recorded or search

from the internet to be presented in class) (Elements are complete)

Group 3. Sing the chorus of the song “Hello” by Adelle.

“Hello from the other side
I must have called a thousand times
To tell you I'm sorry for everything that I've done
But when I call you never seem to be home
Hello from the outside
At least I can say that I've tried
To tell you I'm sorry for breaking your heart
But it don't matter. It clearly doesn't tear you apart anymore”

(The response was not made because the supposed receiver did not accept the message/ignored the
message.)

Group 4. Role Playing. Pretend that you are students asking your teacher. (Elements are
complete)

Group 5. Pretend that you are a giving a eulogy to a dead person.

Expected Output – 1. Illustration

2. Reflection Log Entry No. 2 (Drop entries not later than Sept. 4, 2020)

- Using the platform of your choice for your planning, how do you find your
means of communication? Was it effective, why and why not? What are the factors that affect your
communication process? Have you encountered any problems? If so, share how you were able to
resolve it.

REFERENCES
Ref. 1 Sipacio, Philippe John Fresnillo and Balgos, Anne Richie Garcia (2016). Oral Communication
in Context For Senior High School. C&E Publishing, Inc.
Ref. 2 https://bit.ly/2CsWbR5
Ref. 3 https://bit.ly/3jhkBxJ