Audit Compliance Checklist

S.NO Task Timeline Responsibility

1 Recruit General Physicians, Gynaecologists, SOS Regional Heads
Paediatricians, and chemists in the network only in
liaison with technical support Team
2 Track regional P.N.L. quarterly to contribute to a Quarterly Regional Heads
sustainable social franchise model
3 Ensure that both the S.F. team & Head office receive Monthly Regional Heads
timely data from each other

4 Ensure accuracy, timeliness, and credibility of reports Monthly/SOS Regional Heads

from both ends
5 Ensure compliance of work plans Monthly Regional Heads

6 Ensure capacity building of S.F.E. in areas of supervisory Quarterly/ Regional Heads

skills and technical issues. SOS
7 Ensure the list of customers / Providers of S.F.E.s is Monthly Regional Heads
continually updated and ready, and a Work plan is made
based on each franchisee's performance targets.
8 Achieve monthly sales projections with 80 percent Monthly Regional Heads
franchisees active
9 Ensure visit of the defined ecosystem of Sabz Sitara Monthly Regional Heads
House, chemists, GPs Hakeems, Homeopaths in the
territory
10 Providers Files complete for FHC/SDC Monthly Regional Heads

11 Plan Vs. Actual Vs. Tracking spot checks Monthly Regional Heads

12 Sample based cross check of Claimed Expense SOS Regional Heads

13 In and out - report of promotional materials, a   Regional Heads
commodity for direct sales, payment, and
acknowledgment records (to be submitted to regional
admin) by SFM. Keep record in regions as well as Head
office
14 S.F.M. will keep records of the following:   Regional Heads
• Providers Files
• Approved work plans of S.F.E.s, Herself/Himself.
• Plan Vs. Actual Vs. Tracking spot checks
• Supportive Supervision reports
• Claimed Expense
• Meetings Attendance Sheet
• Training Reports with Pictures
• In and out - report of promotional materials, a
commodity for direct sales, payment, and
acknowledgment records (to be submitted to regional
admin)
• Minutes of Meeting hardcopies
• Monthly sales record.
Circulate Minutes of Monthly Team Meeting    
15    
For IEC Material/Promotional Stock, S.F.M. will be
responsible for taking acknowledgment from S.F.E.s and
S.B.s.
S.F.E. s will be responsible for taking acknowledgment
from the service providers.
The trail should be available with the regional admin.
In case of resignation of any staff proper handing taking
would be ensured.
16 At month end Social Franchise manager must share the Monthly Regional Heads
direct sales provider wise, which will be submitted to the
M.I.S. department.
17 No clinic can be upgraded from a Social Marketing outlet SOS Regional Heads
without induction training. Insertion data would be
reported from active providers only.
18 If a service delivery centre is upgraded to a Family Health SOS Regional Heads
centre status change form would be initiated
19 Ensure usage of SE Portal By Staff and Providers Monthly Regional Heads
20 SFM to analyse data quarterly on services and sales Quarterly Regional Heads
reported and prepared supervisors' reports.
21 Ensure CRB at Provider level through SFM/SFE   Regional Heads