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    Ma. Darlene Joy Desacula
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    This document provides an overview of communication skills relevant for the events management industry. It discusses various methods of communication, both written and oral. Key communication skills are also outlined such as listening, straight talking, and managing emotions. Different questioning techniques are defined, including open and closed questions, funnel questions, probing questions, and rhetorical questions. The document concludes with an activity that asks students to provide an example of how they would use communication skills in an event industry situation.

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    Q1- WEEK 1

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    This document provides an overview of communication skills relevant for the events management industry. It discusses various methods of communication, both written and oral. Key communication skills are also outlined such as listening, straight talking, and managing emotions. Different questioning techniques are defined, including open and closed questions, funnel questions, probing questions, and rhetorical questions. The document concludes with an activity that asks students to provide an example of how they would use communication skills in an event industry situation.

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    © All Rights Reserved
    Download as DOCX, PDF, TXT or read online from Scribd
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    8 views2 pages

    Q1 - Week 1

    Uploaded by

    Ma. Darlene Joy Desacula
    This document provides an overview of communication skills relevant for the events management industry. It discusses various methods of communication, both written and oral. Key communication skills are also outlined such as listening, straight talking, and managing emotions. Different questioning techniques are defined, including open and closed questions, funnel questions, probing questions, and rhetorical questions. The document concludes with an activity that asks students to provide an example of how they would use communication skills in an event industry situation.

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    © All Rights Reserved
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    of 2

    EMMANUEL SYSTEM COLLEGE

    OF BULACAN INC.
    Sisilad St. Sto. Cristo Pulilan, Bulacan

    Name:________________________________________________ Date:_____________

    Strand/Section:__________________________________________ Score: _____________

    Instructor: Ms. Ma. Darlene Joy V. Desacula

    EVENTS MANAGEMENT NC III


    QUARTER 1
    MODULE 1– LESSON 1
    Communicate Information about Workplace Processes

    OBJECTIVES:

    1. Discuss the Methods of communication


    2. Determine the Sources of communication
    3. Discuss the Communication skills
    4. Distinguished Questioning techniques

    DISCUSSION

     What is the importance of communication in event industry?

     Communication is the heart of everything we do, enabling us to form a


    relationship, carry out work and achieve our goals. It is also at the heart of
    successful event marketing.
     Communication is one of the most important aspects of being an effective event
    planner. To make a successful in event management is multifaceted; it is much
    more than just communicating with the people.
     Knowing just how to speak and communicate with people well is a skill that takes
    time and practice, and it is one of the most useful traits in the realm of event
    management.

     Methods of Communication

    WRITTEN ORAL

    Letter, Emails, Reports, Notice Meeting, Teleconference, Video


    Text Messaging, Catalogue, Brochure Conference, Online Chat, Interview,
    Social Media, Business Card and etc. Oral presentation, Telephone
     Communication Skills

    1. Listening
    2. Straight Talking
    3. Non Verbal Communication
    4. Stress Management
    5. Emotion Control

     Questioning Skills

    1. Open and Closed Question- A closed question usually receives a single word or
    very short, factual answer. For example: Are you ready? The answer is “Yes or
    No”.
    2. Funnel Question- This technique involves starting with general questions, and
    then drilling down to a more specific point in each.
    3. Probing Question- Effective way of probing is to use why method, which can help
    you quickly get to the root of a problem.
    4. Leading Question- Try to lead the respondent to your way of thinking.
    5. Rhetorical Question- Question that aren’t really question at all, in that they don’t
    expect an answer.

    ACTIVITY

     How will you use communication skill in event industry? Kindly give an example of a
    situation.
    ________________________________________________________________________
    ________________________________________________________________________
    ________________________________________________________________________
    ________________________________________________________________________
    ________________________________________________________________________
    ________________________________________________________________________
    ________________________________________________________________________
    ________________________________________________________________________
    ________________________________________________________________________
    ________________________________________________________________________
    ________________________________________________________________________

    Ms. Ma. Darlene Joy V. Desacula


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