COURSE OUTLINE AND ASSESSMENT

SUBJECT: OFFICE ADMINISTRATION

ACADEMIC YEAR: 2017-2018

GRADE: 11

LEVEL: CARRIBEAN SECONDARY EDUCATION CERTIFICATE

TEACHER’S NAME: MS HENRY

ASSESSMENT # WEEK DATE OBJECTIVE FOR TASK DUE

THE TASK DATE
TRAVEL 1-4 Sept 4 1. Amass the types of Travel Portfolio - Sept. 11
ARRANGE- information and students will
MENTS services required for collect travel
travel. documents such as
e-tickets,
traditional/
hard copies of
tickets.(Marks 10)

Sept 4 2. To complete SBA Research Oct. 23

criterion one of SBA. Project
(Marks 13)
Sept 3. Outline procedure
20 for making travel Students will work Sept 18
arrangements. in pairs to prepare
a travel itinerary
for seven days
(Marks 30)
Sept 4. To assess students Sept 20
21 knowledge and End of unit test on
understanding on travel arrangement
travel arrangement. (Marks 40)
2. HUMAN 5-8 Oct 2 1. Identify the benefits Students will role Oct. 9
RESOURCES describe the factors play a Radio or TV
MANAGEMENT that contribute to Talk Show where
employee/labour they will highlight
turnover in an and make
organisation. recommendations
on staff turnover.
(Marks 40)
ASSESSMENT # WEEK DATE OBEJECTIVES TASK DUE
FOR THE TASK DATE

2. HUMAN Oct 16 To test students’ Quiz on Human Oct. 16

RESOURCES knowledge an Resource
MANAGEMENT understanding of the
(Cont.) terms and concepts Management
taught on HRM. (MARKS 20)
2 a. ACCOUNTS 8-13 Oct 17 2. Present simple 1. Students will Oct. 30
AND documents in the research and
FINANCIAL accounts office. collect different
SERVICES artefacts on
cheques, bank
drafts, pay slips etc
for their portfolios
and prepare
business forms.
(Marks 10)

Oct 23 3. Identify resources 3. Students will Nov. 12

used in the accounts visit an
office. organization and
observe their
accounting and
financial
operations.
(Marks 20)

Nov 1 4. Identify types of 2. Students will Nov. 22

Financial visit different
Institutions. institutions from
which they will
collect, and
prepare complete
business forms.
(Marks 20)

To complete criteria SBA Research

two of SBA. project.
(Marks 15)
Dec
End of Term Exam
(Marks 60)
ASSESSMENT # WEEK DATE OBJECTIVE FOR TASK DUE
THE TASK DATE
3. SALES, 18-24 Jan 5 1. Identify sales, Collect artefacts on Jan. 11
MARKETING marketing & customer sales, marketing &
AND service strategies used customer service
CUSTOMER by organizations. strategies used by
SERVICE organizations.
(Marks 15)

To complete criteria SBA Research March

three of SBA. project. 12
(Marks 22)

Jan 15 2. Outline the functions Role play on Jan. 22

of the Corporate corporate
Communications communication.
Clerk. This should be
presented on a
DVD.(Marks 15)

3. Prepare documents Class Work on Feb 15

used in the sales documents used in
department. the sales
department.
(Marks 15)
4.PROCUREMEN 25-34 Feb 19 1. Amass documents Students research Feb. 26
T AND used in the purchase of and collect different
INVENTORY goods and services. artefacts on stock
MANAGEMENT card, stock
requisition form
and order forms for
their portfolios.
(Marks 30)

2. Explain the Presentation on March

importance of inventory 20
March inventory management. management
12 (Marks 30)

3. To collect completed Final submission of March

SBA SBA 30

Maintain stock records Prepare stock card April 16

(manual and (Marks 10)
electronic).

NOTE: DATES & ASESSMENTS SUBJECT TO CHANGE.