samuSaos analizi

Sesavali
adamianebs ar SeuZliT yovelgvari samuSaos Tanabari efeqturobiT
Sesruleba. es udavo GWeSmariteba ganpirobebulia, erTis mxriv, samuSao
davalebaTa specifikurobiT da, meores mxriv, indidvidTa (aplikantTa,
TanamSromelTa) unar-SesaZleblobebis gansxvavebulobebiT. samuSaoTa
Taviseburebebi Camoyalibebulia samuSaos moTxovnebis (funqciebis,
valdebulebebis) saxiT da maTi Sesruleba aucilebelia momuSavis mier.
samuSaos moTxovnebis Secvla individs ar SeuZlia.
organizaciaSi erTi da igive samuSao-davalebebiT dakavebuli adamianebi
am davalebebs gansxvavebuli warmatebiT, gansxvavebuli droisa da energiis
xarjviT asruleben, radganac samuSaos moTxovnebis mimarT pirovnebebi ar arian
Tanabar mdgomareobaSi: isini gansxvavdebian unarebiT, inteleqtualuri
SesaZleblobebiT, samuSaosadmi damokidebulebebiT, motivaciebiT da sxva
maxasiTeblebiT. garda amisa, axali samuSaos dawyebis dros adamianebs eqmnebaT
garkveuli molodinebi, rwmenebi, romelTa gamarTleba zrdis Sromis
efeqturobas da piriqiT.
samuSaoTa moTxovnebi gansxvavebulia ara marto sxvadasxva tipis
profesiebisaTvis, aramed erTidaimave profesiebis SigniTac. magaliTad,
intensiuri Terapiis ganyofilebaSi momuSave erTi medda SeiZleba uvlides
guliT daavadebulebs, meore - avariaSi tramvirebuls. am SemTxvevebSi momvlel
meddebs profesiuli moTxovnebis msgavsi poziciebi aqvT (kritikuli
mdgomareobebis monitoringi, swrafi da zusti gadawyvetilebebis miRebis unari
da sxva.), magram maT amave dros uxdebaT gansxvavebuli SromiTi davalebebis
Sesrulebac da Sesabamisad, gansxvavebuli kompetenciebi sWirdebaT SromiTi
davalebebis Sesasruleblad.
vinaidan organizaciis efeqturoba, sxva faqtorebTan erTad
ganisazRvreba momuSaveTa unar-SesaZleblobebis, motivebisa da atitudebis
Sromis saqmianobisadmi Sesatyvisobis xarisxiT, cxadia kadrebis SerCeva-
ganawilebis ZiriTad amocanas aseTi maqsimaluri Sesatyvisobis miRwevaa.
momuSavisa da samuSaos Sesatyvisobis dadgenis procesi, Tavis mxriv, efuZneba
SromiTi saqmianobis yovelmxriv Seswavlas, mis aRwerasa da analizs.
samuSaos aRwera da analizi, romelic adre e.w. jansaRi azrisa da
intuiciis gamoyenebiT warmoebda, Tanamedrove etapze, mecnieruli, kerZod,
Sromis organizaciis fsiqologiuri Seswavlis monacemebzea damyarebuli.

1 HRM ია კუტალაძე
 ra aris samuSaos analizi?

,,ras akeTebT?”_ es Zalian Cveulebrivi kiTxvaa, romelsac adamianebi xSirad

svamen. sxvebis samuSao _ Tu rogor muSaoben, ras akeTeben sxvebi, bunebriv
interess iwvevs.
samuSaos analizi struqturirebuli gzaa kiTxvaze ~ras akeTebT?~ _ zusti
pasuxis misaRebad. es procesi saSualebas iZleva sistemurad SeviswavloT
samuSao da miviRoT iseTi informacia, romelic sxvadasxva miznebisaTvis
gamogvadgeba.

ratom tardeba samuSaos analizi?

samuSaos analizi aris samuSaos Sesaxeb didi raodenobiT arsebiTi da

efeqturi informaciis Segrovebis procesi. erTxel mopovebuli informacia
mravalgzis SeiZleba gamoviyenoT sxvadasxva mizniT.
samuSaos analizi aris sistematuri procesi, romelic samuSaos gansazRvravs
Sesrulebuli SromiTi aqtivobebis (davalebebis) terminebSi da afiqsirebs im
codnas, unarebs, SesaZleblobebsa da sxva maxasiaTeblebs (knowlage, skills, abilities
and other charasteristics – KSAO-s), romlebsac momuSave unda flobdes samuSaos
warmatebiT Sesasruleblad.

samuSaos analizis angariSi mocemulia dokumentis saxiT, romelic moicavs

samuSaos detalur aRweras. es informacia Semdegnairad gamoiyeneba:
 samuSaos aRwera _ samuSaos aRwera aris samuSaos mokle (oridan oTx
gverdamde) daxasiaTeba, romelic Cveulebriv Seicavs iseT elementebs,
rogoricaa samuSaoSi nagulisxmebi pasuxismgeblobis sferoebi, misTvis
saWiro codna da unarebi, xelfasisa da ganaTlebis doneebi da a.S.
yovelive amis Sesaxeb detalur informacias swored samuSaos analizi
gvaZlevs.
 kadrebis mozidva _ samuSaos potenciur Semsruleblebis misazidad
organizacias sareklamo gancxadebebis gakeTeba SeuZlia. maTSi mokled da
lakonuradaa mocemuli samuSaos Sinaarsi. am gancxadebebis SedgenaSi
samuSaos analizidan miRebuli informacia fasdaudebelia. samuSaos
analizi gvawvdis informacias samuSaos Sinaarsis, misi bunebis Sesaxeb,
risi gamoyenebac organizacias ara marto sareklamo gancxadebebSi, aramed,
SesarCev interviuebSic SeuZlia. aseTi meTodiT warmoebuli sareklamo
kampania aplikantebs gaazrebuli gadawyvetilebis miRebis saSualebas
aZlevs. organizacias ki, Tavis mxriv, am Tu im samuSaos warmatebiT

2 HRM ია კუტალაძე
 SesrulebisaTvis saWiro kvalifikaciis donis dadgenis SesaZlebloba
uCndeba.
 SesarCevi meTodebi/testebi _personalis SerCevisas sxvadasxva tipis
kompaniebi ZiriTadad iyeneben interviuebs, testebs. samuSaos analizi
kiTxvaris an struqturirebuli intervius Camoyalibebis SesaZleblobas
iZleva. misi gamoyenebiT agreTve SeiZleba SesarCevi testebis Sesatyvisobis
dadgena.
 orientacia _ mas Semdeg, rac momuSave daqiravebulia, organizacia misgan
~fexis awyobas~ moiTxovs ise swrafad ramdenadac es SesaZlebelia. aqedan
gamomdinare, axali TanamSromeli SeiZleba gaxdes Zalian produqtuli da
arsebiTi wvlilis Semtani. amis miRwevis erT-erTi gza axalbedasTvis misi
samuSaos analizis miwodebaa. misi daxmarebiT axalmosuls SeuZlia mokle
droSi gaecnos im moTxovnebs, davalebebsa da aqtivobebs, romelTac
samuSao uyenebs mas. Sedegad momuSaveebs da maT xelmZRvanelebs SeuZliaT
gansazRvron romel specifikur sferoSi iqneba yvelaze metad momgebiani
damatebiTi treningis Catareba.
 ukukavSiri da wvrTna _ idealur SemTxvevaSi menejerebma
daqvemdebarebulebi unda uzrunvelyon mudmivi ukukavSiriT: Tu ramdenad
kargad asruleben isini TavianT samuSaos da rogor unda gaaumjobeson
igi. realobaSi aseTi ram yovelTvis ar xorcieldeba. menejerTa umetesoba
uxerxulad grZnobs Tavs samuSaoze saubrisas, radganac maT zustad ar
ician rogor miudgnen am tipis diskusias. samuSaos analizis Sedegebi
sakmaod gamoyenebad ukukavSirs iZleva. Tu menejersa da momuSaves mkafiod
esmiT da eTanxmebian erTmaneTs samuSaos Sinaarsis Taobaze, aseT
SemTxvevaSi ufro advilia momuSavis Sesrulebis ganxilva, radganac
samuSaos analizSi TvalsaCinodaa warmodgenili samuSaos valdebulebebi
da moTxovnebi.
 Sesrulebis Sefaseba _ organizaciebisaTvis gansakuTrebiT mniSvnelovania
,,Sesrulebuli samuSaos” Sefasebis efeqturi sistemis qona. naklovan
sistemas gacilebiT meti zianis, vidre sargeblobis motana SeuZlia.
samuSaos analizis Sedegebze dayrdnobiT SesaZlebeli xdeba specifikuri,
TviTon samuSaosTan dakavSirebuli Sefasebis sistemis formireba.
samuSaosaTvis damaxasiaTebeli specifikuri magaliTebis xarjze sistema
ufro personalizirebuli xdeba.
 kompensacia/klasifikaciis sistemebi _ kompaniaSi xelfasebis dones
kompensaciis sistemebi gansazRvravs. rogorc wesi, xelfasis Sesaxeb
gadawyvetilebebi eyrdnoba Sesrulebul davalebebsa da samuSaos
aqtivobebs da TiToeuli samuSaos sirTulisa da pasuxismgeblobis dones.
radganac samuSaos analizis Sedegad siRrmiseul, dawvrilebiT aRweras

3 HRM ია კუტალაძე
 viRebT, es monacemebi didad dagvexmareba kompensaciis sistemis
gaumjobesebaSi.
 treningi _ imisaTvis, raTa momuSaveebma optimalurad gamoiyenon TavianTi
potenciali, organizaciebSi xSirad tardeba treningebi. yovelTvis advili
ar aris zustad icode risi treningi SesTavazo, romeli treningi iqneba
momuSaveebisaTvis sasargeblo. samuSaos analizi gvawvdis informacias
romelic saWiroa individualuri samuSaosaTvis treningis programis
Camosayalibeblad. raze unda gakeTdes aqcenti _ davalebaze, codnasa Tu
unarze. am parametrebis mixedviT unda moxdes momuSaveTa Sefaseba, raTa
gavigoT ramdenad sasargeblo iqneba maTTvis es treningi. garda amisa
samuSaos analizis Sedegebi SegviZlia gamoviyenoT samuSaoTa jgufis (mag.
yvela samuSao erT ganyofilebaSi) treningis saWiroebaTa analizisaTvis.
am SemTxvevaSi ramdenime samuSaos Sedareba SeiZleba gakeTdes imis
gansasazRvrad, Tu ra zogadi davalebebi, codna da unarebi moiazreba
maTSi. garda amisa am saerTo sferoebisaTvis saWiro treningis tipebi
ganisazRvreba. treningis saWiroebis gansazRvris garda, samuSaos analizi
gvawvdis aucilebel informacias saWiroebaTa dakmayofilebis, treningis
programaTa SerCevis an Camoyalibebis Sesaxeb.
 xelaxali proeqtireba _ dResdReobiT organizaciebma konkurencias rom
gauZlon, sistematurad unda Seafason TavianTi Zalebi da sisusteebi da
dagegmon mudmivi ganviTarebisaTvis aucilebeli aqtivobebi. amis misaRwevad
isini cdiloben sasurveli mimarTulebiT mimarTon Sromis procesi,
aamaRlon produqtulobis done da Sromis efeqturoba, ufro meti
pasuxismgeblobiT moepyran momxmarebels. amis ganxorcielebis erT-erTi
gza Sromis procesisa da samuSaos pasuxismgeblobis xelaxali dagegmareba
gaxlavT. Tu organizacia amis gakeTebas gadawyvets yvelaferze metad
swored samuSaos analizis Sedegad miRebuli informacia daexmareba.
analizidan Zalian mkafiod Cans Tu ras warmoadgens samuSao dRevandel
dRes. es informacia saSualebas iZleva gamoiyos, Sefasdes da xelaxla
daigegmos SromiTi procesebi, samuSaoebi da mTliani departamentebis
funqciebic ki.

4 HRM ია კუტალაძე
 samuSao davalebis analizi da aRwera

arsebobs samuSaos analizis gansxvavebuli ganmartebebi, Tumca maT saerTo

safuZveli gaaCniaT. g. brurisa da TanaavtorTa mixedviT, ”analizi aris
adamianis qcevis calkeul davalebebad danawileba da Semdgomi Seswavla”.
maSasadame, analizi mimarTulia samuSao davalebis, rogorc Sromis procesis
ZiriTadi erTeulis daxasiaTebisaa da mis Sesasruleblad saWiro adamianis
fsiqofizikuri SesaZleblobebis dadgenisadmi. samuSaos analizi ganixileba
rogorc procesi, romelic miznad isaxavs “Seagrovos informacia samuSaos
Sesaxeb, imisaTvis, rom ganisazRvros ra konkretuli codna-Cvevebi, SromiTi
unarebi da SesaZleblobebi unda gaaCndes am samuSaoze dasaqmebul adamianebs.
vinaidan samuSao aris konkretul SromiT davalebaTa sistema, cxadia,
samuSaos analizi moicavs davalebaTa analizs da ganixilavs momuSavis qcevas,
rogorc profesiul aqtivobas. samuSaos analizi qcevis saboloo mizanze
orientirebuli aqtivobis, rogorc mTlianobis aRweraa, xolo davalebis
analizi - miznis miRwevis saSualebebis daxasiaTeba.
samuSaos analizs gansxvaveben samuSaos aRwerisagan. samuSaos analizSi
mocemulia is codna, unarebi da kompetenciebi (samuSaos moTxovnebi), romlebic
aucilebelia SromiTi davalebebis SesrulebisaTvis, aRweraSi ki, SromiTi
moqmedebebi, operaciebi da maTi ganxorcielebis pirobebi. tradiciuli
terminologiiT samuSaos aRwera samuSaos profesiogramaa, xolo analizi am
profesiis fsiqogramaa. miuxedavad aRwera-analizis gansaxvavebuli
intrepretaciebisa, es cnebebi araa mkafiod definicirebuli, rac araa
SemTxveviTi, radgan samuSaos analizi mis aRweras efuZneba, xolo aRwera
analizis saSualebiT warmoebs. amitom zogjer analizi aRweris sinonimad
ixmareba da piriqiT.
samuSaos moTxovnebi. samuSaos moTxovnebis dadgenas da daxasiaTebas
mniSvnelovani adgili ukavia samuSaos analizSi. samuSaos moTxovnebisadmi
Semsruleblis Sesatyvisobis problemis gadaWra SeuZlebelia Tu kargad ar
gvesmis individualobis cneba. individualoba niSnavs adamianis gansxvavebulobas
sxva adamianebisagan, mis atipurobas. individualoba iseve SefardebiTi movlenaa,
rogorc tipiuroba. samuSao davalebebis specifiuroba gansazRvravs imas, Tu
individualobis rogori profili miesadageba davalebis moTxovnebs. samuSaos
moTxovnebis mravalsaxeoba, rogorc wesi or jgufad iyofa: 1. davalebaze
orientirebuli moTxovnebi da 2. Semsruleblis profesiul codna-Cvevebze
orientirebuli moTxovnebi;
moTxovnebis pirveli jgufi pasuxobs kiTxvaze ras moiTxovs samuSao
davaleba Semsruleblisagan? am jgufis moTxovnebi SeiZleba sam kategoriad
daiyos: (1) moTxovnebi, romelic exeba Semsruleblis bio-fizikur,
SesaZleblobebs. igulisxmeba ara mxolod fizikuri monacemebi, aramed

5 HRM ია კუტალაძე
centraluri nervuli sistemis moqmedebis tipologiuri da sxva Taviseburebebi:
(2). adamianis, rogorc subieqtis kognituri anu SemecnebiTi individualuri unar-
SesaZleblobebi; (3). adamianis, rogorc pirovnebis saqmiani Tvisebebis
individualuri parametrebi.

(1). pirveli jgufis moTxovnebis gamomxatveli msjelobebis magaliTebi:

 zedamxedvelis gareSe muSaobis unari
 fizikuri Zala da gamZleoba
 stresgamZleoba
 swrafi sivrciTi orientacia
 abstraqtuli azrovnebis unari
 kontaqtebis damyarebisa da molaparakebis warmoeba
 da sxva

(2). moTxovnebis meore jgufi pasuxobs kiTxvaze – ra profesiuli codna da

Cvevebi unda hqondes Semsrulebels? am jgufis moTxovnebis gamomxatveli
msjelobis nimuSebi:
 kompiuteruli teqnikis gamoyenebis Cveva
 inglisuri enis codna
 da sxva

(3). moTxovnebis meore jgufi pasuxobs kiTxvaze – ra pirovnuli Tvisebebi unda

hqondes Semsrulebels? am jgufis moTxovnebis gamomxatveli msjelobis
nimuSebi:
 organizebuloba
 pasuxismgeblobis grZnoba
 axali gamocdilebisadmi Riaoba
 da sxva

samuSaos moTxovnebis safuZvelze aigeba samuSao valdebulebebis sistema.

Semsrulebeli, kadrebis menejeris daxmarebiT ecnoba samuSaos specifikas, mis
moTxovnebs da SesaZleblobis SemTxvevaSi iRebs samuSaos moTxovnebis
Sesrulebis valdebulebas. samuSaos analizi moicavs samuSao moTxovnebisa da
movaleobebis daxasiaTebas. sailustraciod warmodgenilia bankis TanamSromlis
valdebulebebisa da mioTxovnilebebis CamonaTvali.

6 HRM ია კუტალაძე
samuSaos moTxovnebi:

-- ganaTleba: biznesisa da ekonomikis Teoriis Sesatyvisi samuSaos

praqtikuli nawilis sruli codna; statistikuri meTodebisa da
analizis codna. kolejis xarisxis ekvivalenturi done ekonomikis an
biznesis administraciaSi.
-- gamocdileba: samuSao iTxovs statistikis meTodebis gamoyenebisa da
analizis praqtikul gamocdilebas.
-- azrovneba: samuSao iTxovs sainformacio wyaroebis gansazRvrisa da
mniSvnelovani monacemebis garCevis unars, statistikuri monacemebis
interpretacias.
-- pasuxismgeblobebi: samuSao iTxovs Zalian didi yuradRebas (radgan
daSvebuli Secdomebis gamosworeba Znelia). samuSao unda momzaddes
swrafad da xarvezebis gareSe.
-- kontaqtebi: garkveul TanamSromlebTan kontaqtis garda, aseve xSiri
sajaro kontaqtebi telefoniT da zogjer piradi gamokiTxvebi
informaciis mosapoveblad.
-- supervizia: ar xelmZRvanelobs - ar aris supervizori.
-- gonebrivi datvirTva: saWiroebs yuradRebis Zlier koncentracias
ekonomikuri informaciis seleqciisa da analizis dros.
-- fizikuri datvirTva: saSualo saofise pozicia. samuSao iTxovs
kompiuteris xSir gamoyenebas, saWiroebs biblioTekiT sargeblobas.
-- samuSaos pirobebi: saSualo saofise pirobebi.

samuSaos valdebulebebi

-- agrovebs: produqciis, komerciis, samuSao adgilebis mdgomareobis

zogad tendenciasTan dakavSirebul industriul da ekonomikur
monacemebs arsebuli informaciuli saSualebebiT – presis,
saagentoebis publikaciebis, perioduli gamocemebis da sxva wyaroebis
saSualebiT; regionis ekonomikisa da industriis Sesaxeb statistikuri
monacemebis blokis warmoeba organizaciisaTvis; amzadebs masalebs
erovnuli da regionaluri ekonomikis ganviTarebis sakiTxebze, agreTve
specialur statistikur da sxva saxis angariSebs.
-- amzadebs: bankis personals, Tanamdebobis pirebisa da klientebisaTvis
kvireul biznes angariSebs, risTvisac agrovebs monacemebs da wers
originalur anotaciebs; ikvlevs regionaluri industriis
mdgomareobas da wers moxsenebebs, reziumeebs; wers lokaluri
biznesis reziumes metropolitenis uZravi qonebis Sesaxeb da a.S.

7 HRM ია კუტალაძე
 samuSaos analizis procesis zogadi aRwera

samuSaos analizis Catarebis bevri gansxvavebuli meTodi arsebobs. samuSaos

analizis procesis mier rekomendebuli etapebia:
 samuSaos analizis dagegmva _ samuSaos analizSi pirveli nabiji proceduris
zedmiwevniT zusti dagegmva gaxlavT. dagegmvaSi aseve igulisxmeba samuSaos
analizis procedurisaTvis drois sazRvrebis dadgena, imis gansazRvra Tu vin
miiRebs masSi monawileobas da samuSaos Sesaxeb werilobiTi dokumentaciis
ganxilva.
 dakvirveba da interviuireba _ samuSaos analizis meTodis qvakuTxedi gaxlavT
eqspertTa interviuireba da momuSaveTa dakvirveba. samuSaos eqspertebi arian is
adamianebi, vinc uSualod asrulebs samuSaos, maTi menejerebi da yvela, visac
SeiZleba raime codna hqondes am samuSaos Sesaxeb.
 davalebebis formulireba da funqciebis identificireba _ rodesac
interviuirebisa da dakvirvebis faza dasrulebulia, Segrovebuli informacia
warmodgenili unda iqnas sistematizirebuli saxiT. am mimarTulebiT pirveli
nabiji gaxlavT momuSaveTa mier Sesrulebuli davalebebis da aqtivobebis
Sesaxeb gamoTqmebis (davalebebis) sworad formulireba.
 KSAo-Ta generireba_momdevno nabiji im msjelobebis (gamoTqmebis) dafiqsirebaa,
romlebic aRweren Sesrulebuli samuSaosaTvis saWiro codnas, unarebs,
SesaZleblobebs da sxva maxasiaTeblebs.
 samuSaos analizis gamokiTxvis warmoeba _davalebaTa da KSAO-Ta gansazRvris
Semdeg Segrovebuli masala kiTxvaris saxiT samuSao eqspertebs unda
warudginoT. isini gadaxedaven da saWiroebis SemTxvevaSi Seasworeben mas.
eqspertebma aseve unda Seafason, ramdenad xSirad sruldeba TiToeuli davaleba
da ramdenad mniSvnelovania igi samuSaos warmatebiT SesrulebisaTvis.
 monacemTa analizi _eqspertTa Sefasebis Semdeg samuSaos analizisaTvis saWiroa
monacemTa Segroveba da interpretireba, ZiriTadi davalebisa da KSAO-s
gansazRvra statistikis meSveobiT.
 samuSaos analizis dokumentireba _Zalian mniSvnelovania samuSaos analizis
Sedegebis gamosadegi da advilad kiTxvadi formiT dafiqsireba.
 sxva sakiTxebi _ samuSaos analizis Sedegad miRebuli informacia periodulad
ganaxlebas saWiroebs, raTa dokumentaciaSi aisaxos samuSaoSi momxdari
cvlilebebi.

reziume
samuSaos analizi aris sistemuri procesi, romelic gamoiyeneba samuSaos misi
davalebebisa da saWiro codnis terminebSi gansasazRvrad. samuSaos analizidan

8 HRM ია კუტალაძე
 miRebuli informaciis gamoyeneba mravalnairad SeiZleba _adamianuri resursis
axali programebis Camosayalibeblad (magaliTad rogoricaa SerCevisa da
treningis programebi), an arsebuli programebis gasaumjobeseblad. samuSaos
analizis gamoyeneba uzrunvelyofs aRniSnuli programebis samuSaosTan
dakavSirebulobas (swored am samuSaosTvisaa) da pasuxobs samuSaos mimarT
kanonis moTxovnebs.

samuSaos analizis dagegmva

warmatebis ZiriTadi ganmsazRvreli samuSaos analizis sworad dagegmva gaxlavT.

swori dagegmvis Sedegad izrdeba sasurveli informaciis damakmayofilebeli
odenobiTa da droulad miRebis SesaZlebloba.

informaciis wyaroebi

informaciis Segroveba samuSaos analizis mniSvnelovani nawilia, romelic

yvelaze metad saWiroebs dagegmvas. sakmaod bevr adgilas SeiZleba samuSaos
Sesaxeb werilobiTi informaciis mopoveba_mag. kompaniis Canawerebi da treningis
saxelmZRvaneloebi. miuxedavad amisa, am tipis informaciis saukeTeso wyaro is
adamianebi arian, vinc kargad icnobs am samuSaos. Cven maT samuSao eqspertebs
vuwodebT.

kompaniis saxelmZRvaneloebi da arqivebi

kompanias uamravi dokumenti SeiZleba hqondes, romelic aRwers samuSaos an mis

Sedegebs. am tipis dokumentebi SesaZloa moZvelebulic iyos, magram isini sawyisi
informaciis kargi wyaroebia:
 personalis dokumentebi _ samuSaos aRwera da gancxadebebi, romlebic muSaxelis
samuSaoze misazidad gamoiyeneba, kargi sawyisia samizne samuSaos bunebisa da
istoriis gasagebad. zogjer aseTi dokumentebi moZvelebulia, magram imis Sesaxeb
mainc gvawvdis informacias, Tu warsulSi ra kuTxiT uyurebda organizacia
samuSaos da rogori iyo misi miznebi.
 kursi da proceduruli saxelmZRvaneloebi _ Tumca Zalian cota adamiani
asrulebs samuSaos wignebis mixedviT, saxelmZRvaneloebSi aRwerilia samuSao da
misi mosalodneli Sedegebi. maTSi SeiZleba Sediodes Jargoni _samuSaosTan
asocirebuli specifikuri ena. zogierTi Jargonis swavla momuSaveebTan
urTierTobas gagiadvilebT, Tqven migiReben da moewonebiT.
9 HRM ია კუტალაძე
 treningis saxelmZRvaneloebi _ es masalebi dagexmarebaT ucnauri da
specifikuri terminebis garkvevaSi. maTSi naCvenebia iaraRebisa da aRWurvilobis
diagramebi da aRwerilia samuSaos warmatebiT Sesasruleblad saWiro aqtivobebi
da davalebebi.
 organizaciuli sqemebi _ samizne samuSaos gagebisaTvis saWiroa vicodeT Tu ra
mimarTebaSia igi organizaciaSi arsebul sxva samuSaoebTan. Tu organizaciuli
sqemebi moZvelebulia, TviTon SegiZliaT axlis Seqmna _gansazRvreT ~brZanebaTa
jaWvSi~ sad jdeba samuSao.
 yovelwliuri gegmebi da misiis formulireba _ es yovelive gvexmareba samuSaos
mosalodneli Sedegebis gansazRvraSi. miznebi da amocanebi ufro detaluri
informacias gvawvdian samuSaosTan dakavSirebuli molodinebisa da Sedegebis
Sesaxeb.
 angariSebi _ Tu samuSaos SemsrulebelTa mier dasrulebul angariSebze xeli
migiwvdebaT, maTi meSveobiT miiRebT amomwurav informacias valdebulebebis,
pasuxismgeblobisa da davalebebis Sesaxeb. progresuli angariSebi ukanaskneli
eqvsi TvisaTvis mogawodebT didi raodenobiT informacias.

samuSaos eqspertebi

informaciis werilobiTi wyaroebi Zalian gvexmareba. isini erTgvarad

gvamzadeben ufro mniSvnelovani da zogadi wyarodan _samuSaos eqspertebisagan
informaciis Sesagroveblad. xelmisawvdom eqspertTa ricxvi damokidebulia
samuSaos uSualo SemsrulebelTa da menejerTa (vinc ZiriTadad gvawvdis
informacias), TanamSromelTa, daqvemdebarebulTa da momxmarebelTa raodenobaze.
ganvixiloT samuSaos eqspertTa TiToeuli kategoria.
 samuSaos uSualo Semsruleblebi _es arian adamianebi, romlebic mocemul
momentSi asruleben TqvenTvis saintereso samuSaos. Cveulebriv aseTi piri
ramdenimea. zogierTi samuSaos (rogoricaa policiis oficrisa da mexanZris)
uamravi piri asrulebs, zogierTi samuSao ki SeiZleba unikaluri iyos da
mxolod erTi piri asrulebdes. im SemTxvevaSi rodesac samuSao Tanamdeboba
dakavebuli araa, an dagegmarebis procesSia, misi uSualo Semsrulebeli ar
arsebobs da e.i. aseTi eqsperti ver geyolebaT. sazogadod miCneulia, rom
samuSaos uSualo Semsruleblebi mis Sesaxeb yvelaze zust informacias
gvawvdian.
 menejerebi _ es arian adamianebi vis winaSec samuSaos uSualo Semsruleblebi
angariSvaldebulni arian. umetes SemTxvevaSi, angariSi erT menejers an
zedamxedvels bardeba. xandaxan maTi raodenoba ors udris. es xdeba maSin

10 HRM ია კუტალაძე
 rodesac momuSavis valdebulebebi dakavSirebulia or departamentTan,
ganyofilebasTan an davalebasTan. Tu samuSaos uSualo Semsrulebeli
remdenimea, SesaZloa menejeric ramdenime iyos. menejerebi mniSvnelovan
informacias gvawvdian.
 TanamSromlebi _ es adamianebi, rogorc wesi, samuSaos uSualo SemsruleblebTan
erTad muSaoben erTidaigive ofisSi, erTidaigive adgilas, an erTidaigive
gundSi. savaldebulo araa rom TanamSromels samuSaos uSualo
Semsruleblisnairi rangi, statusi, an igive samuSao hqondes, TumcaRa, kargad
unda icnobdnen samizne samuSaos. mag. policiis dispetCerebs SeuZliaT Zalian
sasargeblo informacia mogvawodon policiis oficeris samuSaos Sesaxeb.
TanamSromlebis interviuireba Cveulebriv maSin xdeba, rodesac samuSaos
uSuelo Semsruleblebi cotani arian.
 daqvemdebarebulebi _ maT mier mowodebuli informacia TavianTi xelmZRvanelis
samuSaos Sesaxeb SedarebiT SezRudulia, magram arsSi Camwvdomi. samuSaos
analizisas informacia xSirad grovdeba daqvemdebarebulebisagan, visac iseTive
samuSao aqvs, oRond naklebi pasuxismgeblobiT (mag. rodesac daqvemdebarebuli
asistentia).
 trenerebi _ maT samizne samuSaos Sesaxeb metad damxmare da unikaluri
informaciis mowodeba SeuZliaT. maT ician samuSaos romeli nawili ufro
rTuli Sesaswavlia da rogori logikuri Tanamimdevroba gaaCnia ama Tu im
aqtivobas.
 momxmareblebi _ am kategoriaSi Sedis yvela, vinc samuSaos Semsruleblis
produqts iRebs. es SeiZleba iyos sazogadoeba, romelic momuSavis monawileobiT
Seqmnil produqts yidulobs, an TviTon organizaciis personali, visac
momuSavis saqmianobis SedegebTan aqvs saqme. mag. Tu buRalteri kompaniis
menejerebisaTvis amzadebs finansur angariSs, menejerebi buRalteris
internaluri (Sida organizaciuli) momxmareblebi arian. momxmareblisagan
miRebuli informacia gansakuTrebiT gamosadegia, rodesac samuSaos analizis
mizani aris samuSaos xelaxali dagegmareba, an misTvis mimarTulebis micema,
radganac momxmarebels SeuZlia aRweros miRebuli produqti da produqti,
romlis miRebac surs.

procesis dagegmva

samuSaos eqspertebis interviusaTvis SerCeva

xandaxan Zalian rTulia imis gadawyveta Tu samuSaos ramdeni eqsperti gaivlis

intervius vin iqnebian isini. yvela unda gamokiTxoT? Tu ara, maS ramdeni da vin?
11 HRM ია კუტალაძე
 interviuireba maT unda Cautardes vinc kargad asrulebs samuSaos, Tu imaT vinc
didi xania muSaobs? rogori xalxi unda avirCioT eqspertebad, isini visac
samuSaosadmi dadebiTi atitudebi aqvT, Tu isini, vinc mudmivad gaumjobesebaze
laparakobs? idealur SemTxvevaSi yvela unda gamovkiTxoT, magram realurad
mxolod isini rCebian vinc xelmisawvdomia da daxmarebis survili aqvs.
zogadad interviusaTvis eqspertebis raodenoba daaxloebiT ase ganisazRvreba:
erTi menejeri yovel oTx momuSaveze. Tu arc menejerebis, arc
daqvemdebarebulebis da arc trenerebis interviuireba SegiZliaT sxvadasxva
mizezebis gamo, eqspertebis raodenobis gazrda SegiZliaT uSualo
Semsruleblebisa da sxvaTa CarTviT. amisaTvis is kandidaturebi ganixileT, vinc
TqvenTvis sasargeblo informaciis mowodebas SesZlebs. uSualo SemsrulebelTa
kategoriaSi is pirebi Sevlen, romlebic am samuSaos sul mcire ukanaskneli
eqvsi Tvis manZilze asruleben, vinc garkveulia da dainteresebulia
monawileobaSi da vis mierac samuSaos Sesruleba molodinebs aWarbebs.
sakontaqto pirs SeuZlia daxmareba gagiwioT im eqspertebis SerCevaSi, vinc am
moTxovnebs daakmayofilebs.
Tu bevri interviu gaqvT dagegmili, maSin erTze meti adamiani iqneba saWiro
maT Casatareblad. interviuerTa raodenobis gazrda, samuSaos analizze
daxarjul drosac amcirebs. interviuerTa codnasa da gamocdilebas didi
mniSvneloba ar aqvs. misi piradi gamocdileba ar moaxdens gavlenas informaciis
Segrovebaze, asistentTa simravle informaciis Segrovebaze piradi mosazrebebis
gavlenis Sanss amcirebs.

intervius tipebi
warmogidgenT interviuirebis sam meTods, romelTa gamoyenebac SesaZlebelia
rogorc calke aseve kombinirebulad:
 uSualo interviu _ interviuTa umetesoba mimdinareobs uSualod. respondentTan
piradi Sexvedris upiratesobebi angariSis Sdgenisa da sxeulis enaze dakvirvebis
SesaZleblobas iZleva. garda amisa samuSaos SemsruleblebTan uSualo
Sexvedrisas SesaZlebelia maTze Sromis procesSi dakvirveba.
 satelefono interviu _Tu samuSaos eqspertebi Tqvengan Sors imyofebian da
Tqveni biujeti SezRudulia, satelefono interviu kargi gamosavalia. uSualo
interviusagan mxolod is gansxvavebaa, rom Tqven ver xedavT respondentis
samuSao pirobebs da SesaZloa gamogrCeT zogierTi araverbaluri niuansi, an ver
daakvirdeT sxeulis enas.
 jgufuri interviu _Semdegi alternativa jgufuri intervius Catareba gaxlavT.
SegiZliaT 8-10 samuSaos eqsperts xangrZlivi droiT (4sT) mouyaroT Tavi da
kiTxvebi dausvaT. jgufuri intervius Catareba dagegmeT daaxloebiT erTnairi

12 HRM ია კუტალაძე
 rangisa da statusis mqone adamianebTan. xandaxan, jgufSi ~didi kacis~ yofnisas
adamianebi Tavs ikaveben sakuTari Sexedulebebis Gamoxatvisagan.

samuSaos uSualo Semsruleblebze dakvirveba

muSaobis procesSi adamianebze dakvirveba Zalian sasargeblo Sedegebs iZleva.

SeiZleba intervius Catarebamde garkveuli dro dakvirvebasa da SeniSvnebis
CaweraSi gaataroT, intervius msvlelobisas ki dakvirvebuli qcevebis mizansa da
mniSvnelobaze isaubroT. meore strategia gaxlavT interviuirebis dRes samuSaos
uSualo Semsrulebelze 2-4 saaTis ganmavlobaSi martivi dakvirveba.
zogierTi samuSaosaTvis dakvirveba naklebad gamodgeba. mag, rodesac momuSave
mxolod kompiuterTan zis an korespondenciebs pasuxobs, TiTqmis araferia
dasakvirvebeli.

intervius gegmis Camoyalibeba

intervius romel meTodsac ar unda iyenebdeT, misi detaluri ganrigi

dagWirdebaT intervius da dakvirvebis dagegmvisas ixelmZRvaneleT SemdegiT:
 masalebTan gacnobis dro _ pirvel rigSi gamoyaviT dro dokumentebis
gadasaxedad. samuSaos Sesaxeb masalis wakiTxva dagexmarebaT interviusTvis
SekiTxvebis momzadebasa da samuSao adgilas arsebuli suraTis ukeT gagebaSi.
 intervius dro _interviu SeiZleba stresis wyarod iqces, radganac sakmaod bevr
moTxovnebs uyenebs individs. SeecadeT ise dagegmoT Tqveni (da Tqveni
asistentebis) muSaobis grafiki, rom interviuebs Soris 30 wuTiani Sesveneba iyos.
es dro didad fasdeba, igi gamoiyeneba dasvenebisa da SeniSvnebis
mosawesrigeblad.
 dakvirveba _Tu dakvirvebas imave dRes gegmavT, rodesac intervius, Tqvens
asistentebs dakvirvebis saSualeba miecemaT da ukeT gaigeben samuSaos arss. Tu
interviusa da dakvirvebis erTmaneTisagan danawevrebas moindomebT, sxvadasxva
dros dagegmeT isini.

gamokiTxvis Catareba

samuSaos analizi gulisxmobs samuSaos eqspertebis gamokiTxvas, raTa

ganisazRvros samizne samuSaosaTvis ramdanad kritikulia da mniSvnelovania esa
Tu is davaleba, codna, unari, SesaZlebloba an sxva maxasiaTeblebi. samuSaos
maxasiaTeblebis raodenobrivi (reitingebi) gamoasaxva Zalian mniSvnelovania im
SemTxvevaSi Tu samuSaos analizis mizani personalis SerCevaa.

13 HRM ია კუტალაძე
 girCevT yovelTvis TviTon CaataroT gamokiTxva, radganac misi Sedegebis
meSveobioT werilobiTi wyaroebidan miRebuli informaciis gadamowmeba xdeba,
amasTan viRebT davalebebisa da KSAO-ebis dasaxarisxeblad saWiro raodenobriv
monacemebs.

dakvirveba da interviu

dakvirveba da interviu samuSaos Sesaxeb informaciis mopovebis ZiriTadi

wyaroebia. Tu samuSaos Sesaxeb arsebul masalebs gaecnobiT, misi miznisa da
amoacanebis Sesaxeb SegeqmnebaT warmodgena. interviudan ufro sasargeblo
informaciis mopovebas SeZlebT. intervius ZiriTadi kiTxvebi samuSaos mTavar
funqciebs valdebulebebsa da pasuxismgeblobas exeba. samuSaoze dakvirvebisas
Tqven dainaxavT im amocanebs, romlebsac momuSave asrulebs da Sromis pirobebs.

dakvirveba

dakvirveba gulisxmobs momuSaveT saqmianobisaTvis Tvalyuris devnebas da maTi

qcevidan gamomdinare SeniSvnebis Caweras. dakvirveba gvexmareba samuSaos tipisa
da samuSao pirobebis klasificirebaSi. gacilebiT ufro saxalisoa daakvirde
momuSave adamianebs, vidre TviTon Seasrulo esa Tu is samuSao. ra unda
CaiweroT:
 ra davalebebs asrulebs momuSave.
 visTan aqvs kontaqti momuSaves da ra mizniT.
 ra xelsawyoebsa da masalebs iyenebs momuSave da ra sixSiriT.

zogierTi samuSaos dakvirveba Zalian sasargeblo da praqtikulia, zogi ki _

naklebad. ufro mets miiRebT amwyobi xazis muSis dakvirvebidan, vidre
finansistis dakvirvebidan, romelic kvartlis angariSs adgens.

samuSaos analizis interviu

gacnoba

samuSaos eqsperts Riad, gulTbilad unda gaecnoT da megobruli atmosfero

SeqmnaT. rogor daviwyoT interviu:
 Tu uSualo intervius warmarTavT gauRimeT da xeli CamoarTviT
eqsperts. Tu satelefono interviu gaqvT, Tbili, auCqarebeli toniT isaubreT.

14 HRM ია კუტალაძე
  warudgineT sakuTari Tavi respondents da madloba gadauxadeT mas
interviusaTvis drois gamoZebnisaTvis
 daarwmuneT respondenti, rom kvalificirebuli xarT intervius
Casatareblad _ samizne samuSaos Sesaxeb garkveul informacias flobT.
 axseniT intervius mizani da proeqtis mosalodneli Sedegebi. mag. Tu
samuSaos analizi personalis SesarCevad struqturirebuli intervius
CamoyalibebaSi gexmarebaT SegiZliaT TqvaT: ~me intervius viReb im
adamianebisagan, vinc kargad icis es samuSao, ase rom, Cven SevZlebT axali
muSakebis SesarCevi struqturirebuli intervius Camoyalibeba. misi meSveobiT
SevZlebT im pirTa SerCevas, vinc samuSaos kargad gaarTmevs Tavs.~
xazgasmiT aRniSneT, rom Tqven im adamianebisagan gWirdebaT informacia, vinc
kargad icis es samuSao da maTgan miRebuli masala gansazRvravs proeqtis
warmatebas. isic uTxariT eqsperts, rom Tqven SeniSvnebs CaiwerT, raTa araferi
gamogrCeT da yvelaferi daimaxsovroT. aqve gaarkvieT aqvs Tu ara Tqvens
respondents raime kiTxvebi da upasuxeT maT intervius dawyebamde. mag. Tu
konfidencialurobis sakiTxi ainteresebs, auxseniT ra saxis informacia
gavrceldeba rogorc intervius Sedegi.

ZiriTadi funqciebi

ZiriTadi funqciebi aris urTierTdakavSirebul aqtivobaTa jgufi, romelic

momuSaves saSualebas aZlevs samuSaos ZiriTad mizans miaRwios. daufiqrdiT
samuSaos arsebobis mTavar mizezebs. am aspeqts SegviZlia sxva kuTxiTac
SevxedoT _ ra moxdeba samuSao vakanturi rom iyos? mag. kadrebis menejeris
ZiriTadi funqciaa ~SerCevis sistemis marTva~ da ~xarjebis dagegmva da
gakontroleba~.
intervius msvlelobisas eqsperts SeekiTxeT: “Tqveni samuSaos oTx an xuT
ZiriTad funqciad dayofa rom mogiwioT, ra funqciebs gamoyofdiT?~
eqspertebisaTvis, Cveulebriv, es yvelaze rTuli kiTxvaa. Tu respondentTan
interviumde daamyarebT kavSirs, sTxoveT mas samuSaos ZiriTadi funqciebis
Sesaxeb ifiqros.
ramdenime magaliTi daexmareba eqsperts am koncefciis gagebaSi da sakuTari
samuSaos ZiriTad funqciebad dayofas moaxerxebs. eqspertis mier aRwerili
funqciebi SesaZloa Tqveni warmodgenisagan gansxvavdebodes. aseve, SeiZleba
eqspertebis monacemebSic iyos mkveTri sxvaobebi. ZiriTadi funqciebis gansazRvra
saWiroa samuSaos marTvad nawilebad dasayofad, raTa respondents davalebis
aRweraze koncentrirebis saSualeba mieces. am etapze ar SeecadoT eqspertebis
ZiriTadi funqciebis redaqtirebas, radganac maTTvis mxolod ~sakuTari
funqciebia~ (maT mier identificirebuli) gasagebi. Tu eqsperti SiSobs rom mis
mier CamoTvlili funqciebi mTlianad ar moicavs samizne samuSaos, SesTavazeT
15 HRM ია კუტალაძე
sxva valdebulebebi da funqciebic CamoTvalos. yvela intervius dasrulebis
Semdeg SeecadeT ZiriTadi funqciebis daxvewas da maTTvis saxelebis darqmevas.

ZiriTad funqciebSi Semavali davalebebi

davalebebi aris momuSaveTa mier ZiriTadi funqciis gansaxorcieleblad

Sesrulebul aqtivobaTa jgufi. ~SesarCevi sistemis marTvis~ ZiriTadi funqciis
davalebis magaliTi iqneba ~kandidatTa gamokiTxva maT kvalifikaciasTan
dakavSirebuli informaciis misaRebad~.
intervius am nawilSi eqsperti yoveli ZiriTadi funqciis gansaxorcieleblad
saWiro aqtivobebisa da davalebebis Sesaxab gamokiTxeT. eqspertebi, Cveulebriv
Zalian martivad aRweren imas rasac akeTeben. zogierTebi, iTvaliswineben rCevas
da TavianT moqmedebebs TanamimdevrobiT aRweren (pirveli aqtivobidan
dawyebuli_bolomde). meore strategiis mixedviT eqsperts sTxoveT daufiqrdes
Tavis tipiur samuSao dRes da srulad aRweros misi pirveli aqtivoba, Semdeg
meore da a.S. Tu eqsperti davalebis formulirebisaTvis arasakmaris informacias
mogawvdiT, damatebiTi kiTxvebi unda dasvaT danaklisis Sesavsebad.

informaciis Zieba

zogjer samuSaos eqsperti kompaniis an departamentis filosofiis, misi marTvis

stilis aRweras iwyebs. misi saubari SesaZloa Zalian saintereso iyos, magram
TqvenTvis naklebad informatuli davalebebis formulirebisaTvis. rodesac
gaiJRerebs iseTi frazebi, rogoricaa ~me mjera~, an respondenti sxvaTa
moqmedebaze iwyebs saubars, droa intervius aqcenti ZiebiTi kiTxvebis meSveobiT
TqvenTvis saintereso aspeqtebze gadaitanoT. zogierT respondents miaCnia, rom
maTi saqmianobis yovel umniSvnelo detalze saubari ar gsurT. Tqven isini unda
daarwmunoT, rom es ase ar aris. aseT SemTxvevebSi aqcentis gadatana Semdegi
SekiTxvebiT xerxdeba:
~miTxariT yvela nabiji, romelic amis misaRwevad gesaWiroebaT.~
~ras akeTebT imisaTvis, rom es filosofia danergoT?~
~angariSis dasasruleblad rogor moipovebT informacias?~
~ra xelsawyoebs an cnobebs iyenebT am amocanis dasasruleblad?~
~am sferoSi ra gadawyvetilebebs iRebT?~
~modiT, piradad Tqvens mier gansaxorcielebel moqmedebebze vilaparakoT da
ara imaze, Tu rogor mimdinareobs mTeli procesi.~
sakmaod xSirad SexvdebiT iseT adamianebs, romlebic ar moisurveben, an
romlebsac ar SeuZliaT detaluri informaciis mowodeba. aseT SemTxvevaSi
ganagrZeT interviu da SeecadeT sxva tipis sasargeblo informacia moipivoT.

16 HRM ია კუტალაძე
 ararutinuli davalebebi

zogierTi davaleba mxolod xandaxan sruldeba. mag. kvartalis angariSis

gakeTeba. magram amgvari davalebebic ar unda daviviwyoT, radgan gamotovebis
SemTxvevaSi, samuSaos analizSi Secdomis albaToba maRalia.

interaqciebi

interaqciebi momuSaveTa movaleobebis Sesrulebis dros arsebuli

komunikaciebi an kontaqtebia. Tu eqsperti kargad aRwers davalebebs da gesmiT
misi interaqciebi, am sakiTxTan dakavSirebiT did dros nu daxarjavT. Tumca
organizaciaSi da mis farglebs gareT arsebuli interaqciebis Sesaxeb kiTxvebma
SeiZleba eqsperts gamorCenili davalebebi da aqtivobebi gaaxsenos.

codna, unarebi SesaZleblobebi da sxva maxasiaTeblebi

interviuebiTa da dakvirvebiT saWiro informaciis Segrovebis Semdeg xdeba

samuSaos moTxovnebis sapasuxo davalebebis formulireba. Semdeg dakvirvebiT
unda gaecnoT maT, raTa gansazRvroT ra codna, unarebi, SesaZleblobebi da sxva
maxasiaTeblebia saWiro maT Sesasruleblad. interviuirebisas eqspertebs
SeuZliaT relevanturi informacia mogvawodon samuSaosaTvis saWiro KSAO-ebis
Sesaxeb. samuSaos analizis interviuSi Tqven unda miiRoT informacia ~codnis~,
~unarebis~, ~SesaZleblobebisa~ da ~sxva maxasiaTeblebis~ Sesaxeb.

kritikuli incidentebi

kritikuli incidentebi is SemTxvevebia, romlebic aRwers Zalian karg an

Zalian cud SromiT qcevas da imas, Tu rogor mivyavarT mas warmatebisa an
warumateblobisaken. es samuSaos analizis erT-erTi saxaliso nawilia,
radganac yovelTvis gamoinaxeba erTi an ori saintereso istoria momuSaveTa
,,Cavardnebis” an ,,gmirobis” Sesaxeb. es istoriebi xSirad warmatebisa da
warumateblobis formulebad gardaiqmneba xolme. imisaTvis, rom istoria
kritikul incidentad CaiTvalos, masSi aRwerili unda iyos momuSavis
moqmedeba, an xsnides warmatebisa Tu warumateblobis mizezs. samuSaos
analizis sxva monacemebTan erTad kritikuli incidentebi gamosadegia
Sesrulebis Sefasebis, SerCevisa da dawinaurebis sistemebis Seqmnisas.

17 HRM ია კუტალაძე
 reziume

informaciis mosapoveblad keTilganwyobili atmosfero SeqmeniT. dakvirveba

iseTi tipis informaciis mopovebaSi dagexmarebaT, rac SesaZloa interviuSi ar
gamoCndes. interviu samuSaos analizis yvelaze informatuli meTodia. igi
SeiZleba Catardes uSualod, jgufuri Sexvedrisas, an telefonis meSveobiT.

codnis, unar-Cvevebisa da sxva maxasiaTeblebis generireba

samuSaos funqciebi da davalebaTa formulirebani sasargeblo

informacias gvawvdian SromiTi aqtiobebisa da maTi Sesrulebis Sesaxeb. es
masala saerTo suraTis mxolod naxevaria. samuSaos analizis efeqturi
dokumentis Sesadgenad, romelsac sakanonmdeblo TvalsazrisiT damcavi
funqciac eqneba, aucilebelia momuSavis mier samuSaos adekvaturad
SesrulebisaTvis saWiro atributebis aRwera. samuSaos analizSi es
atributebi dayofilia oTx kategoriad: codna, unarebi, SesaZleblobebi da
sxva maxasiaTeblebi. mocemul TavSi ganxilulia TiToeuli maTgani. amasTan,
maTi identificirebisa da fiqsirebis instruqciebia mocemuli.
nebismieri samuSao SeiZleba aRvweroT, rogorc Sesasrulebeli
saqmianobis, aseve misi SemsruleblisaTvis damaxasiaTebeli atributebis
terminebSi. davalebebi Sesasrulebel samuSaos aRweren, xolo KSAO-ebi _
momuSavis kritikul atributebs. arsebiTi mniSvneloba aqvs imis codnas, Tu
romel maxasiaTeblebs unda flobdes adamiani konkretuli samuSao
adeqvaturad rom Seasrulos. mag. momxmarebelTa servisis warmomadgenels
esaWiroeba efeqturi komunikaciis unari.
funqciebisa da davalebebis siis Sedgenis Semdeg, girCevT samizne
samuSaosaTvis saWiroK KSAo-ebis identificirebasa da Caweras. rogorc
davalebebis formulirebebi, KSAO-Ta Sesaxeb gamoTqmebic dakvirvebadi da
gazomvadi unda iyos. mag. gamoTqma: ,,mexanZre movaleobis Sesrulebisas guladi
unda iyos~, nakleb specifiuria, vidre: ~muSaobisas, saWiroebis SemTxvevaSi,
aqtiuroba unda gamoiCinos sicocxlisaTvis saSiS situaciaSi~. termini
~guladi~ sxvadasxvagvari interpretaciisaTvis gamodgeba. meore gamoTqmaSi ki
samuSaos moTxovnebTan mimarTebiT ufro meti garkveulobaa.
gTavazobT momuSavis maxasiaTebelTa oTxive tipis definiciebsa da
magaliTebs.
 codna _ codna aris Sesabamisi informaciis an profesiuli disciplinis
gageba, rac momuSaves davalebebis Sesasruleblad sWirdeba.
codnis magaliTebia:
 koreqtirebis programebis codna;
18 HRM ია კუტალაძე
  saswrafo daxmarebis wesebis codna;
 kompaniis produqciisa da momsaxurebis Sesaxeb codna.

 unari [skills] _ dakvirvebadi da gazomvadi qcevebis jgufi, romelic momuSaves

sWirdeba sxvadasxva davalebebis Sesasruleblad. es maxasiaTebeli Cveulebriv
praqtikisa da gamocdilebis Sedegad yalibdeba, amasTan SesaZlebelia
adamianebisaTvis kerZo SemTxvevebSi misi gaumjobesebis strategiis swavleba.
 dRis ganmavlobaSi SromiTi aqtivobebis dagegmvisa da maTTvis
prioritetebis miniWebis unari;
 daZabul situaciaSi simSvidis SenarCunebis unari;
 sxvebis mosmenisa da maTi ZiriTadi Sexedulebebis gagebis unari.

 SesaZleblobebi _SesaZlebloba aris fizikuri an fsiqikuri kompetenturoba,

romelic momuSaves davalebaTa Sesasruleblad sWirdeba. SesaZleblobebi
damyarebulia TanSobil Tvisebebze, romelTa swavla SeuZlebelia. unda
gvaxsovdes, rom SesaZleblobebi swori instruqtaJiT ixveweba da SesaZloa
Camoyalibdes kidec. magaliTad, satalefono saubrebis mosmenisa da gagebis
SesaZlebloba.
 sxva maxasiaTeblebi _sxva maxasiaTeblebSi Sedis adamianis interesebi an
temperamenti, romelic momuSaves unda hqondes samuSaos pirobebs rom Seeguos.
am kategoriaSi Sedis momuSavis survili an motivacia Seeguos samuSaos
pirobebs. aqve moiazreba samuSaos Sereuli moTxovnebi, romlebic danarCen sam
kategotiaSi ar Tavsdeba. mag. gansakuTrebuli serTifikatebi, romlebic
momuSaves unda gaaCndes.
 Ramis cvlaSi muSaobis survili;
 saswrafo daxmarebis teqnikosis serTifikatis SenarCuneba;
 gabrazebul momxmarebelTan saqmis mogvarebis survili.

raSi gvWirdeba KSAo-ebis samuSaos analizSi Setana?

K KSAo-ebis aRweriT samuSaos Sesaxeb Zalian Rirebul informacias miiRebT.

mag. gecodinebaT Tu ra saxis da xarisxis specialuri ganaTlebaa saWiro
samizne samuSaosaTvis_kolejis diplomi, Tu specializirebuli treningi.
gaarkvevT aris Tu ara raime specifikuri fizikuri moTxovna da ra unar-
Cvevebia mniSvnelovnad miCneuli. mTeli es informacia SeiZleba gamoyenebuli
iqnes adamianuri resursis axali programis Camosayalibeblad an arsebulis
dasaxvewad. magaliTad: davuSvaT koreqtorebis ganyofilebaSi vakansiis Sevseba
gWirdebaT. am samuSaosaTvis arsebuli SesarCevi sistema moicavs beWdvis
tests, gramatikul testsa da intervius. koreqtoris samuSaos analizidan
19 HRM ია კუტალაძე
 gairkva, rom gramatikuli testi ukve aRar aris arsebiTi, radganac
kompiuterul programas Tavad ~SeuZlia~ am samuSaos Sesruleba. ufro metic,
samuSaos analizi giCvenebT rom zogierT SemTxvevaSi grafikuli dizainis
codnazea moTxovna (broSurebisaTvis da a.S.). am informaciaze dayrdnobiT
SegiZliaT gadaamowmoT arsebuli SesarCevi sistema da gramatikuli testi,
kandidatis grafikuli dizainis codnis Sesafasebali meTodiT CaanacvloT.

gamoTqmebi samuSaos Sesaxeb da maTi formulireba

 es gamoTqmebi aRweren momuSaves da mis Tvisebebs romlebic samuSaos

efeqturad SesrulebisTvisaa saWiro. gamoTqmebi inda iyos specifiuri da
qcevis gamomxatveli

cudi formulireba ukeTesi formulireba

 avariuli situaciis simZimis
xarisxis Sefasebis, gansjis unari.
avariuli SemTxvevebis Sefasebis unari
 avariul situaciaSi Sesatyvisi
qmedebebis gansazRvris unari.

 TiToeuli gamoTqma mxolod erT unars unda aRwerdes da ara unarTa jgufs

cudi formulireba ukeTesi formulireba

 zepiri komunikaciis unari.
efeqturi komunikaciis unari
 werilobiTi komunikaciis unari.

unarebSi Cveulebriv ganixilaven, Semdeg maxasiaTeblebs: lideroba, gansja, jgufuri muSaoba,

kreatuloba, dagegmva da organizeba, zepiri da werilobiTi komunikacia, adaptirebuloba,
gadawyvetilebis miReba da problemis gadaWra.

gamokiTxvis Catareba

samuSaos analizis momdevno etapi gamokiTxvaa. kiTxvarebi davalebebisa da K

KSAo – ebis Sesaxeb raodenobrivi informaciis mopovebis saSualebas mogcemT.

kiTxvaris Camoyalibeba
rogorc wesi, kiTxvarSi ukve gansazRvruli davalebebi da KSAo-ebi Sedis.
TiToeuli maTgani eqspertebma garkveuli skalebis mixedviT unda Seafason.

20 HRM ია კუტალაძე
eqspertTa mier miniWebul reitingebze dayrdnobiT SesZlebT ZiriTadi
davalebebisa da KSA–ebis gansazRvras.
girCevT yvela davaleba da KSAo SeitanoT kiTxvarSi. eqspertebi Seafaseben
davalebebs mniSvnelovnebis skalaze. eqspertebis gamokiTxvis mTavari mizani
samuSaos Sesaxeb raodenobrivi informaciis miReba gaxlavT. am SemTxvevaSi
igulisxmeba ricxvebi, romelTa meSveobiT sakmaod saintereso daskvnebis
gakeTeba SeiZleba. am mimarTulebiT pirveli nabiji aris im skalebis arCeva,
romelTa mixedviTac eqspertebi Seafaseben TiToeul davalebasa Tu KSAO-s.

davalebaTa Sefasebis skalebi

samuSaos analizis kiTxvarTa umetesobaSi gamoiyeneba erTi an ramodenime

skala. zogadad gvxvdeba mniSvnelovnebisa da sixSiris skalebi.

mniSvnelovnebis Sefaseba
samuSaos warmatebiT SesrulebisaTvis es davaleba aris:
5. gansakuTrebiT mniSvnelovani
4. Zalian mniSvnelovani
3. mniSvnelovani
2. met-naklebad mniSvnelovani
1. umniSvnelo
0. gamousadegari (saerTod ar sruldeba)

sixSiris Sefaseba
rogorc wesi es davaleba sruldeba:
5. yoveldRiurad an Zalian xSirad
4. 2-3-jer kviraSi
3. kviraSi erTxel
2. TveSi 1-3-jer
1. ufro iSviaTad, vidre TveSi erTxel
0. gamousadegaria (saerTod ar sruldeba)

vin unda gamovkiTxoT?

eqspertebi, romlebic kiTxvars Seavseben kargad unda icnobdnen samizne

samuSaos. analitikosTa umetesoba samuSaos uSualo Semsruleblebsa da maT
menejerebs mimarTavs, Tumca gamokiTxvaSi sxva eqspertebsac SeuZliaT
monawileobis miReba. araferi daSavdeba Tu kiTxvars imaT gaugzavniT visac
interviu CamoarTviT. gamokiTxvis mizani intervius meSveobiT miRebuli
informaciis gadamowmebaa.
21 HRM ია კუტალაძე
 monacemTa analizi

monacemTa analizis ori saxe gamoiyeneba:

1. ufro martivi analizi _ respondentTa aRwera, davalebis
mniSvnelovnebisa da kritikulobis gamoTvla da funqciebisa da KSAO-ebis
Sefaseba. es aris sworxazovani analizi da ar saWiroebs rTul maTematikur an
statistikur procedurebs.
2. standartuli gadaxrebis gamoTvla, t –kriteriumis dadgena (t-test) da
variabilurobis analizi moiTxovs statistikis garkveul doneze codnas. es
procedurebi Zalian sasargeblo da zustia, rodesac 30 da meti kiTxvaris
monacemebi gaqvT.

sandoobisa da validobis Sefaseba

monacemTa sandooba aris meTodis (Cvens SemTxvevaSi kiTxvaris)

konsistenturobis sazomi. mag. saxazavi aris konsistenturi, anu sando sazomi
instrumenti, radganac yoveli gamoyenebis Sedegad erTi da igive pasuxs
iZleva. oTaxis gasazomad gamoyenebuli saxazavis monacemebi yovelTvis
erTnairia. SeiZleba miRebuli zomebi varirebdes ramdenime santimetris
farglebSi, es gansxvaveba, romelsac Secdomas uwodeben, adamianis mier
saxazavis arazustad gamoyenebis Sedegia. saxazavi TavisTavad sando, anu
konsistenturia. pirveli santimetri imave sigrZisaa, rogoric meore da a.S.
yvela danayofi erTmaneTis tolia.
sandooba anu konsistenturoba kiTxvaris monacemebis safuZvlianobis
gansazRvris erT-erTi standartia. samuSaos analizis kiTxvaris SemTxvevaSi,
Cven gvainteresebs Tu ramdenad zustia zogadi informacia, radganac
kiTxvaris meSveobiT ,,mravaljeri gazomva” arapraqtikulia. Cveulebriv
samuSaos analizi Sefasebis sizustis Semowmebisas eqspertTa kategoriaSi (mag.
samuSaos uSualo Semsruleblebi) urTierTSeTanxmebis dones eyrdnoba.
rodesac samuSaos analizis validurobazea saubari, imas gulisxmoben,
Tu samuSaos analizis monacemebi ramdenad zustad asaxavs realur suraTs.
sxva sityvebiT rom vTqvaT, siaSi yvela mniSvnelovani da xSirad Sesrulebadi
davalebebia warmodgenili Tu ara? ganisazRvra mniSvnelovani funqciebi da
KSAO-ebi? yvelaze praqtikuli gza samuSaos analizis monacemTa validobaSi
dasarwmuneblad, maTi sakontaqto pirisaTvis da samuSao eqspertebisaTvis
Sesafaseblad wardgenaa samuSaos analizis yovel safaxurze.
samuSaos analizis am etapze ZiriTadad Semdegi kiTxvebi ikveTeba _
ramdenad zustad aisaxa samuSaos arsi? ramdenad kargad gaacnobieres
eqspertebma viTareba? yvelam dafiqrebiT Seafasa kiTxvaris punqtebi? ara
nakleb sainteresoa, ramdenad msgavsia momuSaveTa qcevebi _ erTnair raRaceebs
22 HRM ია კუტალაძე
akeTeben Tu ara? davalebebis kritikulobisa da mniSvnelovnebis SefasebebSi
rogoria variabilurobis maCvenebeli? Semdeg qveTavebSi aRwerilia
statistikuri procedurebi, romelTa meSveobiTac SesaZlebelia am sakiTxebis
gaSuqeba.

respondentTa Soris SeTanxmebulobis gansazRvra

am Tavis dasawyisSi visaubreT imaze, Tu rogor unda gamoiTvalos

mniSvnelovnebisa da sixSiris saSualo reitingebi. saSualo gansazRvravs
SefasebaTa Sua maCvenebels da arafers gveubneba maTi sazRvrebis Sesaxeb _
rogoria yvelaze maRali da dabali maCveneblebi anu ra farglebSi
cvalebadoben. mag. Tu davalebis saSualo mniSvnelovneba aris ,,3”, mxolod am
monacemiT ver gavigebT respodentTa naxevarma igi ,,1” quliT Seafasa, xolo
meorem ,,5”-iT Tu yvelam ,,3” quliT. e.i. saSualo arafers gveubneba
respodentTa umravlesobis azris, maTi SeTanxmebulobis Sesaxeb. am problemis
dasaZlevad standartul gadaxras angariSoben. igi respodentTa Soris
SeTanxmebulobis raodenobrivi maCvenebelia.

standartuli gadaxris interpretacia

maRali standartuli gadaxra gviCvenebs, rom mxolod ramdenime

eqspertma gaakeTa saSualosTan axlos myofi Sefaseba. sxva sityvebiT rom
vTqvaT, rac ufro didia standartuli gadaxra, miT ufro naklebia
respondentTa Soris SeTanxmebuloba. maRali standartuli gadaxrebi
eqspertTa SexedulebebSi realur gansxvavebas asaxaven. dabali standartuli
gadaxra, vTqvaT 1-ze naklebi, gviCvenebs rom respondentTa umetesobam
davalebebi erTnairad Seafasa. es Sefaseba iqneba saSualo an masTan Zalian
axlos myofi.
Tu davalebis mniSvnelovneba 3-ia da ar viciT respondentTa pasuxebi
ra farglebSia warmodgenili, problemis gadaWraSi standartuli gadaxra
dagexmarebaT. Tu pasuxebi gafantulia standartuli gadaxra ufro maRali
iqneba, vidre im SemTxvevaSi, rodesac respondentTa umetesoba davalebas 3
quliT Seafasebs.
modiT realuri magaliTi ganvixiloT: Tu xuTma kacma davaleba ,,1”-iT
Seafasa, xolo meore xuTma _ ,,5”-iT, standartuli gadaxra iqneba 2. Tu aTivem
,,3”-iT Seafasa, satandartuli gadaxra iqneba 0. xuTbalian skalaze
standartuli gadaxra Zalian didi arasodes gamova. Tu igi 1-ze naklebia,
SeiZleba davaskvnaT, rom respondentTa Soris SeTanxmebulobis done maRalia.
Tu 1-ze metia, e.i. SeuTanxmeblobas aqvs adgili.

23 HRM ია კუტალაძე
 reitingebi saeWvod, an arasandod CaiTvleba, Tu standartuli gadaxra
2-ze metia davalebaTa umetesobisaTvis. kiTxvaris arasando monacemebi ki ar
gamodgeba. aseT SemTxvevaSi kiTxvaris xelaxali redaqtireba gaakeTeT da
gamoiZieT da SeasworeT nebismieri gamovlenili problema. es respondentebs
ufro zusti Sefasebebis saSualebas miscems. kiTxvaris monacemebis
arasandoobis ZiriTadi mizezi misi bundovani instruqciaa. gamousadegari
monacemebis miRebis Tavidan asacileblad, winaswar gadaamowmeT, ramdenad
kargad gaiges respondentebma instruqcia.

ratomaa SeTanxmebuloba aseTi mniSvnelovani?

SeTanxmebulobis dabali done ZiriTadad erTi an ori mizezis Sedegia.

pirveli eqspertTa Sefasebebis sizustesTanaa dakavSirebuli. Tu zogierTi
maTgani gulgrilad avsebda kiTxvars, ver gaigo instruqcia an Sefasebis
skalis gansxvavebuli interpretacia gaakeTa, Sedegi maRali standartuli
gadaxra iqneba. dabali standartuli gadaxra ki respondentebs Soris
mniSvnelovan SeTanxmebulobas gviCvenebs.
pasuxebis mravalferovnebis mizezi eqspertTa mier davalebis
gansxvavebulad SesrulebaSia (rac maRali standartuli gadaxriT
gamoixateba). SegaxsenebT, rom am analizis teqnikuri termini urTierT
SeTanxmebulobaa. mag. Tu Cveni gamoTvliT davalebisaTvis standartuli
gadaxra 0.3-ia, e.i. respondentTa 90%-ma saSualosTan miaxloebuli oridan erTi
pasuxi airCia. aseTi pasuxi maT Soris SeTanxmebulobis mtkicebis saSualebas
gvaZlevs da SegviZlia davaskvnaT, rom am davalebis Sefasebebi zustia.
Tu davalebaTa umetesobas maRali standartuli gadaxrebis aqvs (1-ze
meti), ajobebs monacemTa sandooba kargad gaaanalizoT. Tu mxolod ramdenime
davalebas eqneba maRali standartuli gadaxra, e.i. momuSaveni
sxvadasxvanairad asruleben maT.
mag: uSualo Semsrulebelma muSaobis procesSi SeiZleba ori an sami
davalebis nacvlad _ ,,erTi mokle” gza Seqmnas. aseT SemTxvevaSi, ,,axali”
davalebis Semsrulebeli mas mniSvnelovnad Seafasebs, xolo vinc mas ar
iyenebs, Canacvlebul davalebebs mianiWebs upiratesobas. auxseniT mas es
garemoeba. Cveulebriv eqspertebi ,,mokle gzis” siidan amoRebas arCeven.
davalebebisaTvis standartuli gadaxrebis gamoTvla sakmarisi ar aris.
gamokiTxvis WeSmariti Sedegebis misaRebad Rrmad unda CaeZioT adamianTa
SeTanxmebulolbisa da SeuTanxmeblobis mizezebs.

24 HRM ია კუტალაძე
 MmniSvnelovneba da sixSire

davalebis mniSvnelovnebisa da sixSiris interpretacia sakmaod

sworxazovnad xdeba. maTi reitingebi gviCvenebs mniSvnelovnebisa da sixSiris
im xarisxs, romelic respondentTa umetesobam ama Tu im davalebas miawera. am
daskvnis Semowmeba Sesabamisi standartuli gadaxris meSveobiT SegiZliaT.
gaxsovdeT, mcire standartuli gadaxra (1-ze naklebi) maRal SeTanxmebulobas
niSnavs, xolo maRali (2-ze meti) _ maRal SeuTanxmeblobas.

daxelovnebuloba (profesionalizmi)

davalebebis da KSAo-ebisaTvis daxelovnebulobis Sefaseba im donis

Sesaxeb gvawvdis informacias, romelzedac momuSaveTa umetesoba davalebebTan,
codnasTan, CvevebTan an SesaZleblobebTan mimarTebaSi daxelovnebas aRweven.
respondentTa SeTanxmebuloba standartuli gadaxrebis safuZvelze SegiZliaT
gansazRvroT. am informaciis gamoyeneba SeiZleba kandidatebisaTvis codnis da
unaris saWiro donis dadgenisas. mag: maRali Sefasebis mqone unarebi _ anu
davalebasTan maRali reitingiT dakavSirebuli unarebi _ swored isaa, rac
kandidatSi unda eZeboT, xolo SedarebiT dabali reitingebis mqone codnasa
da unarebze _ naklebi aqcenti unda gakeTdes.

davalebis Sesrulebis saswavlad saWiro dro

es skala davalebebis Seswavlis sirTulis gansazRvraSi dagexmarebaT.

maRali reitingebi ufro rTul davalebebs gviCveneben _ es is davalebebia,
romelTaTvisac momuSaveebs treningi esaWiroebaT.

rekomendacia monacemTa analizisaTvis

 demografiuli maxasiaTeblebi respondentTa saerTo suraTs

gvaZlevs da maTi meSveobiT gamokiTxvis reprezentatuloba dgindeba.
 gamoTvaleT TiToeuli davalebis saSualo maCvenebeli. amiT
arsebiTi davalebebisa da KSAo-ebis determinirebas moaxerxebT.
 gamoTvaleT mniSvnelovnebis saSualo reitingebis saSualo, an
mniSvnelovnebis proporcia TiToeuli funqciisaTvis, Semdeg
Sesabamisad daalageT funqciebi, davalebebi da K KSAo-ebi.
 respondentTa sxvadasxva jgufebis pasuxebis Sedareba
(gansakuTrebiT momuSaveTa da maTi zedamxedvelebis)

25 HRM ია კუტალაძე
 uzrunvelgvyofs informaciiT imis Sesaxeb, Tu rogor aRiqvamen
adamianebi samuSaos sxvadasxva kuTxidan. saSualoTa Soris
gansxvavebebis analizisaTvis SegiZliaT gamoiyenoT t kriteriumis
dadgena da variabilurobis analizi.
 kiTxvaris monacemTa sandoobis, an sizustis erT-erTi sazomi Sida
SeTanxmebaa. standartuli gadaxra swored is statistikaa, romelic
Sida SeTanxmebulobas gansazRvravs.
 samuSaos analizis validurobis uzrunvelsayofad, Segrovili
informacia yoveli etapis Semdeg gaacaniT samuSaos eqspertebs.
 respondentebs Soris SeTanxmebuloba (gansakuTrebiT samuSaos
uSualo Semsruleblebs Soris) imis Sesaxeb gvawvdis informacias,
Tu rogor aRiqvamen da asruleben samizne samuSaos sxvadasxva
individebi.

ar dagviwydeT, rom samuSao analizis procesi moiTxovs dokumentirebas.

momxmarebelma unda icodes, rogor (ra meTodebis gamoyenebiT) Catarda
samuSaos analizi, vin iyvnen eqspertebi da, ra Tqma unda, Sedegi
(funqciebis aRwera, KSAo-ebi da a.S.).

ZiriTadi literatura:

(1). The Job Analysis Kit (JAK) Author(s): Sandra A. Mcintire, Mary Ann Bucklan and Déonda R. Scott Publisher:
Psychological Assessment Resources, 1995

aseve gamoyenebulia:
(2). Robert D. Gatewood, Hubert S. Field ,, Human Resource Selection” (Fourth edition)

(3). adamianuri resursis menejmenti. i.kutalaZis redaqciiT. Tbilisi 1999 weli.

g. qiria. ,,samuSaos aRwera da analizi” (gv.78-98)

26 HRM ია კუტალაძე