FAITH BANKONG Lagos Nigeria.

+234 8123340090
+234 8134773839
anibankz2@gmail.co
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PROFILE SUMMARY
Result-driven Marketing graduate with entry-level experience in administrative support, social media
Marketing, and Customer Relationship Management. Actively looking out for internships and entry-
level roles to craft my skills and develop optimally while giving back value and impact to society.
Proven team player, leader, and communicator.
COMPETENCIES
● Administrative Support ● Time Management

● Customer Service ● Relationship Building

● Social Media Marketing ● Teamwork and Collaboration

● Creative Thinking & Problem Solving ● Interpersonal Communication

● MS Office Suite

WORK EXPERIENCE
ANIDOT PLUS NIGERIA LIMITED
Admin Manager October 2019 till Date
● oversee the day to day administrative operations of the gas station.

● Supervise four staff members, with duties that include: disciplinary actions, budgeting,
special request, and hiring of gas attendants.
● Oversee the gas station attendance to ensure that they are working according to laid down
principles.
● Maintain inventory controls of materials, items, and products.
 ● Imputing customer data into the system, safeguarding financial and personal information to
avoid breaches and fraud.
● Creating staff schedules and ensuring all shifts are covered and adjusting these schedules to
accommodate employees when possible.
● Ensure that all safety protocols are followed by gas attendants.

● Providing swift, efficient, and friendly assistance to customers and ensuring that all their
needs are met by service attendance.
● Ensuring that balances and accounts are accurate and stocks are maintained.

● Managed the company's social media account and responded to online visitors.

BETCOLONY
Frontdesk Officer June 2015 - Dec 2018
● Ensured that the front desk was tidy and presentable with all necessary materials (pens,
forms, paper, etc.)
● Filed and maintained records.

● Collected sorted distributed or prepared mail messages and courier deliveries.

● Kept current records of staff members’ whereabouts and availability.

● Ensured smooth check-in and check-out of all guests by properly handling guest accounts.

● Scheduled appointments and maintain and update appointment calendars.

● Troubleshoot and resolve problems and handled customer complaints.

EDUCATION

BSc in Marketing; University of Calabar, Cross River State 2021

Grade: Second Class upper

TRAINING/CERTIFICATION

Jobberman Soft-skills Training; Jobberman LTD 2022

Reference Available on request