Dau, Mabalacat, Pampanga 2010

09217433556
rochellemiguela@gmail.com

Rochelle Miguela Quizon Angeles

SKILLS
● Recruitment and Talent Acquisition
● Applicant Tracking Systems (ATS)
● Admin Tasks
● Interviewing and Assessment
● Candidate Relationship Management
● Skilled Trades Recruitment
● Sourcing Strategies
● Communication and Interpersonal Skills
● Recruitment Marketing
● Data Analysis
● Microsoft Office Suite

Summary of Qualifications:
Recruiting
● Over 3 years of recruitment experience in the BPO Industry.
● Proficient in using applicant tracking systems (SAP, Compass, Vincere ) and other recruitment
software.
● Strong interpersonal and communication skills for effective candidate engagement.
● Proven ability to build strong candidate pipelines through creative sourcing strategies.
● Excellent interviewing and assessment skills to identify qualified candidates.
● Commitment to delivering an outstanding candidate experience.
● Expertise in managing end-to-end recruitment processes and collaborating with hiring
managers.

Admin Tasks
● Email and Communication Management
● Data Entry and Record Keeping
● Document Preparation
● Meeting Coordination
● Calendar Management
● Task Prioritization
● Project Support
EXPERIENCE

BMG Outsourcing Inc, Clark Pampanga— Recruiter ( Australian Client )

September 2023 - January 2024
● Coordinated the full recruitment life cycle for blue-collar positions in manufacturing,
construction and mining industry
● Conducted skills assessments and technical interviews to evaluate candidates' qualifications
and suitability for various roles
● Collaborated with hiring managers to understand evolving job requirements and adjusted
recruitment strategies accordingly.
● Conducted pre-employment screenings, interviews, and reference checks to assess
candidates' qualifications.
● Conducted visa and work authorization verification

Foundever (formerly Sitel), Tarlac City — Recruitment Specialist

November 2020 - August 2023
● Successfully sourced, screened, and interviewed candidates for various positions.
● Collaborated closely with hiring managers to understand staffing needs and develop tailored
recruitment strategies.
● Utilized ATS to manage candidate pipelines and track the progress of open positions.
● Conducted pre-employment assessments and reference checks to ensure candidate
suitability.
● Organized and participated in job fairs and networking events to attract top talent.
● Maintained positive candidate relationships, providing timely feedback and updates.
● Assisted in the coordination of recruitment efforts, including job postings, candidate
scheduling, and interview logistics.
● Conducted initial candidate screenings to assess qualifications and fit for open positions.
● Managed candidate communication, providing status updates and interview feedback.
● Maintained accurate records and reports related to recruitment activities.

Sutherland Global Services, Tarlac City — Customer Service Representative 2018

● Assisted customers with product selection, order processing, and returns.

● Resolved billing and payment issues, ensuring accuracy in financial transactions.
● Trained new team members on customer service best practices and company policies.
● Conducted customer surveys to gather feedback and identify areas for improvement.
● Contributed to reducing customer churn by implementing a proactive outreach program.
● Developed and maintained a comprehensive knowledge base for the customer support team.

EDUCATION

Tarlac State University, Tarlac City — Bachelor of Arts in Communication

Batch 2022