Policy and Procedure for Repair

Code : ENG-P02 Edition: 2 Next Review Date : Effective Date : Page 1 of 3

Objective
The objective of this policy is to execute the repair so the equipments will be in a good condition of performance.

Application Domain
This policy is applied by the engineering and maintenance department in all operations of repair.

Policy
Only Qualified Technicians/Engineers are authorized to respond to maintenance requests.

Definitions and Abbreviations

EM: Maintenance Engineer.
TM: Maintenance Technician
DP: Department Requester
SC: Maintenance Secretary
MG: General Manager

Diffusion
Maintenance Department
Quality Control Department
General Management

Annexes
ENG-F01 Request for Biomedical Repair.
ENG-F02 Request for Electrical Repair
ENG-F03 Request for Mechanical Repair
ENG-F04 Request for Miscellaneous Repair
ENG-F05 Label for Corrective Maintenance
ENG-F06 Label for Consumables
ENG-P02 Protocol of Request for Repair
ENG-P04 Protocol of Priority

Filing and Archives

Filing Archive
Record Responsible Observations
Location Period Location Period
Request for Repair EM ENG/File 2 years File 4 years
Request for Request for
Repair Repair
Executed reparations EM ENG/ File 2 years File 4 years
Executed Executed
reparations. reparations.
Service for the EM ENG/ File Life of the
Equipment Equipment Equipment
Services

Prepared By :Technical Manager Date:4-Jan-2007

Eng.Georges Sassine

Reviewed Date:4-Jan-2009 ENG-P02-ED2

 Policy and Procedure for Repair

Code : ENG-P02 Edition: 2 Next Review Date : Effective Date : Page 2 of 3

Chart – Procedure for Repair

Documents Nº Operation Responsibility

De Reference EM TM SC DP MG

ENG-P01 1 1-Request of Repair I I I E

ENG-P06 2 2-Protocol of Priority E

D
3-Internal
3
Repair NO

4 YES 4-Protocol E I A
of external Repair

ENG-F06 5 5- Request D P A
Parts?

NO
YES
6-Protocol of
6 Purchasing E A

7 7-Repair E P

8-Approb.
8 Repair E
NO

ENG-F01
ENG-F02 OUI and approval
9-Signature
ENG-F03 9 repair E P I
ENG-F04

10 10-Delivery to Department E P I P

D: Decide E: Execute P: Participate I: is informed A: Approve

EM: Maintenance Engineer TM: Maintenance Technician DP: Department Requester SC: Maintenance Secretary MG: General Manager

Prepared By :Technical Manager Date:4-Jan-2007

Eng.Georges Sassine

Reviewed Date:4-Jan-2009 ENG-P02-ED2

 Policy and Procedure for Repair

Code : ENG-P02 Edition: 2 Next Review Date : Effective Date : Page 3 of 3

Descriptions of the Activity

1. The request for Repair is prepared and presented to the maintenance department according to Protocol ENG-P02.

2. The Maintenance Engineer applies the protocol of priority in order de decide upon the priority of repair for the
equipment and puts the category on the request form.

3. After inspection of the equipment, the Maintenance Engineer decides if the equipment needs any external repair.

4. For an external repair, application of the Protocol of External Repair.

5. For an internal repair, the Maintenance Engineer decides if the repair requests the purchase of parts.

6. For the purchase of parts, application of the protocol of purchasing.

7. The Maintenance Engineer with the collaboration of the technician of maintenance executes the repair.

8. The Maintenance Engineer decides if the repair is well executed, if no, return to step 3, if yes, proceed to step 9.

9. When the repair is executed, the Maintenance Engineer and the Persons who participated in the execution of the repair
sign and fill the report according to the form of the Request for Repair.

10. The equipment is delivered to the department and the form of the Request for Repair is signed by whoever delivered it
to the department and by the department as received.

Prepared By :Technical Manager Date:4-Jan-2007

Eng.Georges Sassine

Reviewed Date:4-Jan-2009 ENG-P02-ED2