Shanique Peaches

Houston, TX 77082
speaches115@gmail.com
+1 713 213 6273

TWIC card owner

Authorized to work in the US for any employer

Work Experience

Order Selector
GHRA Warehouse and Distribution Center - Houston, TX
September 2022 to December 2022
Selects and picks each item in accordance with standard procedures. Places selected items in assigned
loading areas. Ensures a safe and clean work environment to prevent injuries. Transfers electronically
selected orders into distribution bins.Maintains assigned equipment. Moves merchandise from the
selection area to the loading area. Responsible for meeting company standards for productivity.
Responsible for maintaining quality control on all products handled.

Assembler
RAM Windows - Houston, TX
May 2022 to September 2022
Perform window cutting, mulling, and twinning. Perform shop frame assembly. Glazing, cleaning windows.
Tends machines to perform force-fitting or fastening operations on the production floor assembly line.
Use equipment, hand-tools, measurement devices, machinery, and materials properly to assemble,
pick, and pack products. Package window and doors for shipment. Forklifting, staging, and expediting.
Places parts in specified relationship to each other. Removes defective products as needed. Works at
different workstations in various duties and tasks (cross-trained) as production needs require. Works in
environment where tasks change as varying models of product are produced. Cleans equipment, floors,
and work areas according to safety procedures. Follow all safety practices and precautions necessary for
working in a manufacturing environment. Worked on small parts assembly. Performed quality checks.

Production Machine Operator

MARTIN PREFERRED FOODS - Houston, TX
February 2022 to April 2022
Operating the machinery used for packaging products in the manufacturing area daily. Starting up and
stopping the machine as necessary, including refilling packaging material. Performing routine checks to
ensure that the machine is in an operable state. Executing preventative maintenance on the machine and
maintaining the cleanliness of equipment and the work area. Ensuring the correct packaging is used for
specific product ranges and that packaging is done in line with the company standards. Inspecting final
products. Reporting faulty packaging or problems on the machines to the relevant managers. Moving
of completed boxes of products to the correct inventory area. Adhering to the safety regulations and
protocol implemented in the packaging area. Completing all relevant documentation on the packing and
maintenance of the packaging machines.
Press Machine Operator
DeWalch Technologies, Inc. - Houston, TX
November 2021 to February 2022
Adjust machine parts as needed to ensure proper speed, pressure, temperature and amount of materials
for quality production. Measure, weigh and examine all products before they’re packaged to see that
they meet company and industry standards. Monitor and control machines on a daily basis to maintain
daily and weekly production schedule.
Complete quality checks and paperwork every day to maintain production and industry regulations and
company standards. Make sure work environment remains safe, uncluttered, clean and well-maintained
by performing maintenance and general janitorial duties throughout shift as time allows. Look over all
work orders and instructions to see which ingredients, machines, parts and materials are needed to
complete orders to full customer satisfaction.

Recall Agent
Dynamic BDC - Houston, TX
September 2021 to November 2021
Multi Screen Computers. Inbound and outbound calls to inform customers of recalls on their vehicle.
Scheduled repair appointments at their local dealerships.

Sales Associate / Donor Attendant

Goodwill Industries of Jacksonville, FL - Jacksonville, FL
December 2020 to March 2021

Package Handler/Sorter
UPS - Jacksonville, FL
September 2019 to February 2020
Responsibilities Lowering and sliding packages that typically weigh 25 - 35 lbs. Help sort packages to
specific truck load. Scan each packages to confirm package arrival and condition. Use extended loader
to assist me with loading packages in cornerstone order. Lifting packages up to 150 lbs. from head sorter
and assembly line. Sort totes from large packages, small packages and envelopes while making sure
assembly. Following packing label to ensure parcels are on the correct trucks. Always following safety
guide lines for lifting. Monthly quizzes about safety, lifting, loading and breaking jams.

Call Center Customer Service Representative

Electron Energy Sales, LLC - Houston, TX
November 2017 to July 2018
Call Center Representative
Answer incoming calls from customers who want to take advantage of the discounts for their energy
and gas providers. Respond to inquiries, manage complaints, troubleshoot significant customer service
problems, and provide general information.

Month Intern
Goodwill Job Connections - Houston, TX
February 2017 to September 2017
Internship / Receptionist
Greeted callers on telephone and in person, routed calls as required, and performed various
administrative duties as time permits. Handled all calls and visitors in a friendly, professional, positive
and helpful manner.
Filed papers and made copies of various papers.
Assisted customers with job searches and also mades files for there job search.
Cleaned offices
Ran errands for other employees

Administrative Assistant
NeuMatter Methods - Houston, TX
April 2015 to January 2017
Schedule inbound loads and enter into the system to include all backhauls. Schedule daily receiving by
required day.
Check all inbound receiving tallies to ensure accuracy for dollar totals, case totals and tally numbers.

Cashier
Taco Bell Restaurant - Houston, TX
April 2014 to March 2016
Greet customers, received and handled cash transactions. Impart menu information and served orders
to customers. Maintained counters, tables of dining area, upheld safety and hygiene standards in work
and food prep areas. Verified accuracy of transactions and cash drawer before closing of shift

Inventory / Auditor
Wis Internatinal - Houston, TX
December 2012 to February 2014
Travel statewide to different stores.
Charge of ordering, receiving and counting all types of products for their organization.
They are also responsible for ensuring that inventory records are accurate at all times, which they do
through daily or weekly counts of all products.

Warehouse Picker
Temporary Staffing Agency - Houston, TX
December 2011 to November 2012
Filled customer orders and delivering them to the delivery platform in a manner that meets company
standards for safety, security and productivity.
Completeness and correctness of all orders filled.
Maintained a clean work area.
Operated forklift and operated machinery for steel pipes

Scheduler & Lead

EDS - Full-time - Houston, TX
June 2009 to November 2011
Contact, inform and assist Medicare/Medicaid recipients with information on how to utilize medical
providers,
skilled nurses and other medical benefits according to their insurance
plans. Schedule routine provider, nurse and doctors visits for recipients. Advise and assist recipients on
how to change insurance plans or doctors.

Food Server
Just Ox Tails - Houston, TX
May 2008 to June 2009
Prepare serving area and serve a wide variety of food items. Clean and store
dishes, utensils, cafeteria equipment, and food supplies. Clean work areas and dispose of refuse. Assist
with packing and loading/unloading food and serving equipment. Sweep floor, wipe tables and counters,
fill supplies for next day and perform general cleanup tasks. Assemble and/or heat prepared
foods. Operate food service machinery and equipment. Perform assigned duties in a safe manner.
Perform related duties as assigned.

Education

High school diploma

Evan S. Worthing High School
2007 to 2008

High school diploma or GED

Skills
• CSR
• Call Center
• Customer Service
• Microsoft Office (6 years)
• Computer Literacy (2 years)
• Front Desk (2 years)
• Inventory Clerk (3 years)
• Phone Etiquette (3 years)
• Microsoft Office (4 years)
• Office Experience (3 years)
• Clerical Experience (3 years)
• Medical Office Experience (1 year)
• Receptionist (1 year)
• Communications (2 years)
• Microsoft (2 years)
• Communication skills (5 years)
• Computer Skills (5 years)
• RF Scanner (1 year)
• Machine Operator (3 years)
• Microsoft Office (8 years)
• Windows
• Customer service
• Manufacturing
• Hospitality
• Cleaning
• Continuous improvement

Certifications and Licenses

TWIC certified
April 2018 to April 2023

Assessments

Customer Focus & Orientation — Proficient

June 2019
Responding to customer situations with sensitivity.
Full results: Proficient

Organizational Skills — Proficient

October 2018
Measures a candidate's ability to arrange and manage files or records using a set of rules.
Full results: Proficient

Call Center Customer Service — Familiar

September 2019
Applying customer service skills in a call center setting.
Full results: Familiar

Customer Service — Highly Proficient

September 2019
Identifying and resolving common customer issues.
Full results: Highly Proficient

Scheduling — Completed
September 2019
Cross-referencing agendas and itineraries to avoid scheduling conflicts.
Full results: Completed

Organizational Skills — Proficient

October 2019
Arranging and managing information or materials using a set of rules.
Full results: Proficient

Attention to Detail — Highly Proficient

September 2019
Identifying differences in materials, following instructions, and detecting details among distracting
information.
Full results: Highly Proficient

Mechanical Skills: Monitoring — Proficient

November 2019
Monitoring machine indicators to determine appropriate functioning.
Full results: Proficient

Food Service: Customer Situations — Highly Proficient

March 2020
Ensuring customer satisfaction, prioritizing tasks, and suggesting products in a food service setting.
Full results: Highly Proficient

Cognitive Ability — Familiar

February 2020
Combining pieces of information to form general rules or conclusions.
Full results: Familiar

Workplace Safety — Highly Proficient

February 2020
Following best practices to avoid accidents and injuries.
Full results: Highly Proficient

Work Style: Conscientiousness — Proficient

January 2020
Tendency to be well-organized, rule-abiding, and hard-working.
Full results: Proficient

Medical Receptionist Skills — Highly Proficient

January 2020
Managing physician schedules and maintaining accurate patient records
Full results: Highly Proficient

Filing & Organization — Highly Proficient

October 2018
Measures a candidate's ability to arrange and manage files or records using a set of rules.
Full results: Highly Proficient

Scheduling — Proficient
October 2018
Measures a candidate's ability to cross-reference agendas and itineraries to avoid conflicts when
creating schedules.
Full results: Proficient

Indeed Assessments provides skills tests that are not indicative of a license or certification, or continued
development in any professional field.