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English
Quarter 4 -Module 2:
Employ a Variety of Strategies for
Effective Interpersonal Communication
(Interview, Dialog, Conversation)
English – Grade 7
Alternative Delivery Mode
Quarter 4 – Module 2: Employ a Variety of Strategies for Effective Interpersonal
Communication (Interview, Dialog, Conversation)
First Edition, 2020

Republic Act 8293, section 176 states that: No copyright shall subsist in
any work of the Government of the Philippines. However, prior approval of the
government agency or office wherein the work is created shall be necessary for
exploitation of such work for profit. Such agency or office may, among other things,
impose as a condition the payment of royalties.

Borrowed materials (i.e., songs, stories, poems, pictures, photos, brand

names, trademarks, etc.) included in this module are owned by their respective
copyright holders. Every effort has been exerted to locate and seek permission to
use these materials from their respective copyright owners. The publisher and
authors do not represent nor claim ownership over them.

Published by the Department of Education

Secretary: Leonor Magtolis Briones
Undersecretary: Diosdado M. San Antonio

Development Team of the Module

Writer: Mae Ann Alenton Ubalde
Editor: Contessa T. Apura
Grammarian: Margaux Valerie B. Peñaflor
Reviewer: Matilde A. Duangon
Layout Artist: Gretchen O. Macapobre
Subject Area Supervisor: Matilde A. Duangon
Management Team: Ronald G. Gutay, Estela B. Susvilla,
Mary Jane J. Powao, Aquilo A. Rentillosa,
Cristina T. Remocaldo
ADM Coordinator: Ryan B. Redoblado

Printed in the Philippines by

Department of Education – Region VII – Central Visayas

Office Address: Department of Education – Carcar City Division
Learning Resources Management Section
P. Nellas St., Poblacion III, Carcar City, Cebu
Telefax: (032) 487-8495
E-mail Address: carcarcitydivision@yahoo.com

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English
Quarter 4 - Module 2:
Employ a Variety of Strategies for
Effective Interpersonal Communication
(Interview, Dialog, Conversation)

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Introductory Message
This Self-Learning Module (SLM) is prepared so that you, our dear learners,
can continue your studies and learn while at home. Activities, questions,
directions, exercises, and discussions are carefully stated for you to understand
each lesson.

Each SLM is composed of different parts. Each part shall guide you step-by-
step as you discover and understand the lesson prepared for you.

Pre-tests are provided to measure your prior knowledge on lessons in each

SLM. This will tell you if you need to proceed on completing this module or if you
need to ask your facilitator or your teacher’s assistance for better understanding of
the lesson. At the end of each module, you need to answer the post-test to self-
check your learning. Answer keys are provided for each activity and test. We trust
that you will be honest in using these.

In addition to the material in the main text, Notes to the Teacher are also
provided to our facilitators and parents for strategies and reminders on how they
can best help you on your home-based learning.

Please use this module with care. Do not put unnecessary marks on any
part of this SLM. Use a separate sheet of paper in answering the exercises and
tests. And read the instructions carefully before performing each task.

If you have any questions in using this SLM or any difficulty in answering
the tasks in this module, do not hesitate to consult your teacher or facilitator.
Thank you.

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For the learner:

Welcome to the English 7 Alternative Delivery Mode (ADM) Module

on Employ a Variety of Strategies for Effective Interpersonal Communication
(Interview, Dialog, Conversation)!

The hand is one of the most symbolized part of the human body. It is often
used to depict skill, action and purpose. Through our hands we may learn, create
and accomplish. Hence, the hand in this learning resource signifies that you as a
learner is capable and empowered to successfully achieve the relevant
competencies and skills at your own pace and time. Your academic success lies in
your own hands!

This module was designed to provide you with fun and meaningful
opportunities for guided and independent learning at your own pace and time. You
will be enabled to process the contents of the learning resource while being an
active learner.

This module has the following parts and corresponding icons:

What I Need to Know This will give you an idea of the skills or
competencies you are expected to learn in
the module.

What I Know This part includes an activity that aims to

check what you already know about the
lesson to take. If you get all the answers
correct (100%), you may decide to skip this
module.

What’s In This is a brief drill or review to help you link

the current lesson with the previous one.

What’s New In this portion, the new lesson will be

introduced to you in various ways such as a
story, a song, a poem, a problem opener, an
activity or a situation.

What is It This section provides a brief discussion of

the lesson. This aims to help you discover
and understand new concepts and skills.

What’s More This comprises activities for independent

practice to solidify your understanding and
skills of the topic. You may check the
answers to the exercises using the Answer
Key at the end of the module.

What I Have Learned This includes questions or blank

sentence/paragraph to be filled into process
what you learned from the lesson.

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 What I Can Do This section provides an activity which will
help you transfer your new knowledge or
skill into real life situations or concerns.

Assessment This is a task which aims to evaluate your

level of mastery in achieving the learning
competency.

Additional Activities In this portion, another activity will be given

to you to enrich your knowledge or skill of
the lesson learned. This also tends retention
of learned concepts.

Answer Key This contains answers to all activities in the

module.

At the end of this module you will also find:

References This is a list of all sources used in

developing this module.

The following are some reminders in using this module:

1. Use the module with care. Do not put unnecessary mark/s on any part of
the module. Use a separate sheet of paper in answering the exercises.
2. Don’t forget to answer What I Know before moving on to the other activities
included in the module.
3. Read the instruction carefully before doing each task.
4. Observe honesty and integrity in doing the tasks and checking your
answers.
5. Finish the task at hand before proceeding to the next.
6. Return this module to your teacher/facilitator once you are through with it.

If you encounter any difficulty in answering the tasks in this module, do

not hesitate to consult your teacher or facilitator. Always bear in mind that you
are not alone.

We hope that through this material, you will experience meaningful

learning and gain deep understanding of the relevant competencies. You can do
it!

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 What I Need to Know

After going through this module, you are expected to

1. define what Communication is;
2. determine the importance of Interpersonal Communication; and
3. employ a Variety of Strategies for Effective Interpersonal Communication
(Interview, Dialog, Conversation).

What I Know

Directions: Read each statement carefully. Write TRUE if the statement is

correct and FALSE if the statement is incorrect.

___________1. Speaking or communicating is a one-way process.

___________2. Avoid correcting the speaker while he or she is talking.

Reserve the feedback at the end of his/her turn.

___________3. Communication is normally intentional.

___________4. It is important that we discern other speakers’ signal of their

desire to communicate.

___________5. If you already consider yourself as a good communicator, then

how you engage does not need to change.

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Lesson Employ a Variety of Strategies
for Effective Interpersonal Communication
1 (Interview, Dialog, Conversation)

What’s In

Today, Who Is a Stranger?

Directions: Read and analyze the given situation. Assess yourself

through responding to the following questions below.

When you were a young child, your parents and/or

caregivers probably cautioned you not to speak to strangers.
However, travel opportunities and social networks such as
Facebook make interacting with strangers much more
commonplace, even ordinary.

Processing Questions:

1. To what extent, if any, are you more willing to interact with a stranger
online than at the mall or when on a trip? Explain.

2. To what extent, if any, do you think parents or caregivers should

restrict the time young children spend interacting online? To what
extent, if any, do you think you should limit the time you spend in
social networks?

3. In your opinion, which is more likely to result in a lasting

interpersonal relationship—a friendship that begins online, an “old-
fashioned” pen-pal type of friendship, or a relationship that begins
with both parties face-to-face? Explain your answer with reasons.

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 What’s New

COMMUNICATION On the Go!

Directions: Watch and listen carefully to this short video clip on YouTube
(https://tinyurl.com/bn35mr7k ) entitled “The Art of Communication”.
Answer the following process questions below.

Source: https://tinyurl.com/bn35mr7k

Processing Questions:

1. What is the short video clip all about?

2. Do you think communication is important? Why?

The communication brings people together, closer to each other.

The communication is an important management function
closely associated with all other managerial functions. It bridges
the gap between individuals and groups through flow of
information and understanding between them.

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 What Is It

What is Communication?

Communication is our link to humanity. In its broadest sense, it is a

process involving the deliberate or accidental transfer of meaning. One
person does or says something, thereby engaging in symbolic behavior,
while others observe what was done or said and attribute meaning to it.
Whenever you observe or give meaning to behavior, communication is taking
place. It is whether verbal or nonverbal allows us to engage and to socialize.

7 Cs of Effective Communication

1. Completeness  Complete information is needed before

sending a message
 Learn to answer the WH- questions

2. Conciseness  Message is short and concise (direct to

the point)

3. Consideration  Consider the background of the

receiver (mood, race, status, gender,
and among others)

4. Concreteness  The message must be factual and in

real-life situations

5. Courtesy  Respect one’s culture, background,

and personal attributes

6. Clearness
 The message is simple, clear and
specific.
7. Correctness
 Correctness in language use and
grammar adds credibility.

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 Types of Communicative Strategies

Communication Strategies are blueprints for how the information

will be exchanged. These are used by learners to overcome problems of
conveying intended meaning.

1. Nomination
The ability of taking attention of the learners and trying to
commence or to begin or even propose speaker’s idea in a
conversation.

Example:
How’s the weather there?
What’s the latest news?

2. Restriction
A strategy that constrains or restricts the response of the other
person involved in the communication situation.

Example:
Homily of a priest in a mass
Do you agree that students should go to school despite
the pandemic crisis? Yes or No.

3. Topic Control
Instances when a conversation is bound only to given issues. It is
an important communicative strategy. It

 Inhibits unnecessary interruptions

 Shifts in a certain dialogue
 Contributes to the progression of definite topic/s in a
particular discussion

4. Topic Shifting
We shift a topic when we want to avoid a conversation or topic

5. Termination
Refers to practicing closing a topic or ending the conversation

Speakers should be expected to:

 Be more aware of when to commence and when to conclude; and
 Know when to speak and when to be quiet.

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 Kinds of Communication
There are many kinds of communication. We distinguish one type of
communication from others based on the number of persons involved, the
formality of the interaction, and the opportunity to give and receive
feedback.

INTERPERSONAL
COMMUNICATION is
INTRAPERSONAL the ongoing, ever-
COMMUNICATION changing process that
occurs when you think occurs when you
or talk to yourself, it interact with another
requires only a single person, forming a
communicator—you! dyad, which is defined
as two people
communicating with
each other.

https://tinyurl.com/52ecweet

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 The Essential Elements of Interpersonal
Communication

1. Sender
Transmits the message
2. Encoding Is the selection of words, signs, symbols
etc.
3. Message It is the element that is transmitted; The
content of communication
Is the method of communication like
4. Channel
email, phone, face to face etc.; The media
through which messages travel
5. Receiver
Receives the message
6. Decoding
Is the interpretation of what we just heard
7. Feedback Information received in exchange for
messages
8. Barriers or Noise
That affects the accuracy of the message

Interaction Model of Interpersonal Communication

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Strategies for Effective Interpersonal Communication
1. Be open to and ask for feedback.
The point of a conversation is an exchange of ideas between two
people, not a one-way street.

2. Never talk over people.

This not only shows a lack of listening skills, but it also shows
you don’t value what the speaker has to say. Alternatively, if you find
that others always talk over you, consider that you might be long-
winded and think about how you can tighten up your message.

3. Don’t finish other people’s sentences.

You may think you’re sending the message that you “get” what
they’re saying before they finish saying it; however, you’re telling them
that whatever they’re saying isn’t worth listening to.

4. Paraphrase.
When someone asks you to do something, repeat back to that
person what they asked you to do in your own language. You’ve
proven you not only listened to what they said, you also understood
what they were asking for.

5. Listen actively.
Have you ever been involved in a conversation where you can
tell the other person is thinking about something else or isn’t even
hearing what you’re saying? Don’t be that person. Let the speaker
know you are connecting with them by nodding or responding when
they ask a question. Keep your focus on the conversation at hand.

6. Maintain eye contact.

Part of active listening is maintaining good eye contact. By doing
so, you avoid being distracted by what is going on around you and you
give the speaker non-verbal acknowledgment that you are listening.
It’s okay to look away once in a while; staring intently at the person
you’re speaking with can make that person uncomfortable.

7. Be aware of your body language.

Without saying a word, you can speak volumes with your body
language. Are your arms crossed? You aren’t open to another person’s
idea. Are your hands on your hips? You’re being defensive. Be aware
of what you are physically doing while you’re listening and speaking.

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8. Avoid unnecessary conversation fillers
Like “ums,” “uhs” and “likes.” They distract the listener from
hearing your message. Think about what you’re going to say before
you say it.

9. Be respectful of other people’s thoughts and opinions.

While you may disagree with what the other party is saying,
remember that (as difficult as it may be) they have a right to their own
opinion. If you find yourself ready to pounce on the person you’re
speaking with because their opinion is not in line with yours, wait
until they’re done speaking and express your thoughts on the subject
in a non-confrontational manner. Even if, in the end, you wind up
agreeing to disagree, you both walk away with a different viewpoint on
a subject.

10. Practice.
You know what they say: practice makes perfect. With the tips
above in mind, attend various community networking events that
require you to participate so you can practice good body language or
active listening. Pay special attentions to how well others
communicate and emulate those you feel succeed at paraphrasing or
maintaining eye contact.

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 What’s More

COMMUNICATION at WORK!

Directions: Watch and listen very carefully to the short video clip from
YouTube (https://tinyurl.com/4j2aavf3 ) entitled “ Effective
Communication”. Answer the following processing questions below.

Source: https://tinyurl.com/4j2aavf3

Processing Questions:

1. Based on the short video clip, what are the three parts of
Effective Communication?
2. Do you think effective communication is really important to our
daily lives?

When communication is effective, it leaves all parties involved

satisfied and feeling accomplished. By delivering messages
clearly, there is no room for misunderstanding or alteration of
messages, which decreases the potential for conflict.

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 What I Have Learned

Keep Calm & Interview On!

Directions: Watch a short video clip from YouTube entitled “Personal

Interview Tips & Tricks—Keep Calm & Interview On!”
(https://tinyurl.com/ym3pkx7f ). Observe the Dos and Don’ts in conducting
an interview.

Source: https://tinyurl.com/ym3pkx7f

Processing Questions:

1. What does the short video clip talk about?

2. Do you think there’s a need for you to follow certain
techniques/strategies for an effective interview? Support your answer.

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 What I Can Do

NO to POLLUTION!

Directions: Watch and listen to an interview between a student and a local

expert about Pollution entitled “Effective Techniques in Conducting an
Interview” (https://tinyurl.com/ry8bk4dh ). Observe the student
interviewer’s questions during the interview.

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Learning Task:

Evaluate the interview based on the following criteria. Check (/) the
box of each indicator if observed.

Interview Questions:

The questions are interesting, open-ended, and engaging

The questions are all related to the topic or subject matter.

The questions are designed to draw out information from the

interviewee.

Politeness:

The student never interrupted or hurried the person being

interviewed.

The student thanked the interviewee after the interview.

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 Assessment

BRAIN Test!

Direction: Read and analyze the following statements carefully and identify
what is being defined/described in each item. Choose the words found
inside the box that best described in each item.

_________1. A process involving the deliberate or accidental transfer of

meaning.

_________2. These are blueprints for how the information will be exchanged.

_________3. A strategy that constrains or restricts the response of the other

person involved in the communication situation.

_________4. It inhibits unnecessary interruptions and contributes to the

progression of definite topics in a particular discussion.

_________5. This refers to practicing closing a topic or ending the

conservation.

_________6. A kind of communication which is the ongoing, ever-exchanging

process that occurs when you interact with another person.

_________7. An essential element of Interpersonal communication that is a

method of communication like email, phone, face to face etc.

_________8. It is the element that is transmitted of the content of

communication.

_________9-10. Another essential elements of interpersonal communication

that transmits and receives the message.

Termination Sender Topic Control

Channel Communication Interpersonal

Message Restriction Receiver

Communication Strategies

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 Additional Activities

Let’s TALK!

Directions: Interview an expert on any field (Example: Teacher, Nurse,

Engineer, Police, etc.). Imagine you will produce a 5-minute LIVE
informative interview about your interviewee’s expertise. If a smartphone or
any sound recorder is available, you can use it to record the interview. You
can use your recording to complete the last part of your Interview Plan
where you will write your interviewee’s answers.

Processing Questions:

1. What was it like to interview someone?

2. Which of the tips or guidelines did you use, and how did it help you as
an interviewer?

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 INTERVIEW PLAN

Interviewer:

Interviewee:

Purpose of Interview:

Information I know about the Interviewee:

Job Position/Title: _________________________

Work Place: _____________________________
Years of Service: __________________________
Others: __________________________________

Possible Questions:

1. _______________________________________________________________________
2. _______________________________________________________________________
3. _______________________________________________________________________
4. _______________________________________________________________________
5. _______________________________________________________________________

Answers:

1. _______________________________________________________________________
2. _______________________________________________________________________
3. _______________________________________________________________________
4. _______________________________________________________________________
5. _______________________________________________________________________

Interviewer’s Signature:

Interviewee’s Signature:

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 Answer Key

What I Know Assessment

1. Communication
1. FALSE 2. Communication Strategies
2. TRUE 3. Restriction
3. FALSE 4. Topic Control
4. TRUE 5. Termination
5. FALSE 6. Interpersonal
7. Channel
8. Message
9. Sender
10. Receiver

What’s New
What’s More
What I Have Learned Answers may vary
What I Can Do
Additional Activities

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References

https://tinyurl.com/p7ez5a48

https://tinyurl.com/5fxzd44u

https://tinyurl.com/bn35mr7k

https://tinyurl.com/52ecweet

https://tinyurl.com/4j2aavf3

https://tinyurl.com/ym3pkx7f

https://tinyurl.com/ry8bk4dh

https://tinyurl.com/xe973632

https://tinyurl.com/3rv4fja6

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For inquiries or feedback, please write or call:

Department of Education – Region VII – Central Visayas

Office Address: Department of Education – Carcar City Division
Learning Resources Management Section
P. Nellas St., Poblacion III, Carcar City, Cebu
Telefax: (032) 487-8495
E-mail Address: carcarcitydivision@yahoo.com

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