Onboarding Specialist

at Motive
Remote-Pakistan

Who We Are

Motive builds technology to improve the safety, productivity, and profitability of businesses that
power the physical economy. The Motive Automated Operations Platform combines IoT hardware
with AI-powered applications to automate vehicle and equipment tracking, driver safety,
compliance, maintenance, spend management, and more. Motive serves more than 120,000
businesses, across a wide range of industries including trucking and logistics, construction, oil
and gas, food and beverage, field service, agriculture, passenger transit, and delivery.

Motive is proud to be a Forbes Cloud 100 company and a 2020 Career-Launching Company by
Wealthfront.

Roles & Responsibilities

The Onboarding Specialist role reports to the Sales Onboarding Program Manager. You will
specialize in responding to requests from stakeholders & leading initiatives to keep the program’s
curriculum relevant, engaging, & operating smoothly day-to-day.

Ideally, you’ve had experience working in or helped develop an onboarding program that delivered
value to new team members from the time they accepted their offer all the way through to hitting
their first quota.

Responsibilities

• Intake facilitator requests for modifications to onboarding content & align with the Sales
Onboarding Program Manager on strategy for launching new onboarding initiatives
• Audit quarterly changes to Motive’s product & processes, identify areas in the current
curriculum impacted by those changes
 • Develop instructor-led training content & self-led tasks to be worked into the onboarding
curriculum
• Coordinate onboarding schedules for various roles
• Audit facilitator adherence to the onboarding playbook. Use findings from audits to develop
governance tools that make it easier for facilitators to adhere to the process.
• Act as a backup facilitator to deliver training to entry to mid-level front-line CS & Sales staff
as needed

Experience and Skills

• 2+ years experience in Instructional Design or Onboarding Facilitation

• Experience developing standard operating procedures & playbooks
• Exceptional communication (both verbally and in writing), presentation, and interpersonal
skills
• Excellent time management and organizational skills
• In-depth knowledge of learning theories and instructional design models
• Ability to write effective copy, instructional text, audio and video scripts

Bonus Points

• Familiarity with ADDIE, Kirkpatrick’s evaluation model, Maslow’s hierarchy of needs,

Bloom’s Taxonomy, and other adult learning theory
• Experience working with Lessonly, Seismic, & Salesforce
• Experience with Graphic Design & video-editing

Creating a diverse and inclusive workplace is one of Motive's core values. We are an equal
opportunity employer and welcome people of different backgrounds, experiences, abilities and
perspectives.

Please do not let an arrest or conviction record prevent you from applying for employment at
Motive. Motive considers qualified applicants with arrest and conviction records.
Please review our Candidate Privacy Notice here.
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