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    Lekhnarayan Thakur
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    Ravichandar and her HR team at Infosys faced challenges in meeting the company's goal of having zero employee turnover by 2007. While this goal seemed innocuous, it presented serious difficulties for HR. Ravichandar knew changes were needed to re-engage employees but was unsure where to start. Some advice for Ravichandar would be to assess how serious the problems are, determine metrics to measure initiatives, give initiatives sufficient time to succeed before discontinuing them, and focus first on reconnecting with employees to understand their perspectives and needs.

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    Ravichandar and her HR team at Infosys faced challenges in meeting the company's goal of having zero employee turnover by 2007. While this goal seemed innocuous, it presented serious difficulties for HR. Ravichandar knew changes were needed to re-engage employees but was unsure where to start. Some advice for Ravichandar would be to assess how serious the problems are, determine metrics to measure initiatives, give initiatives sufficient time to succeed before discontinuing them, and focus first on reconnecting with employees to understand their perspectives and needs.

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    13 views1 page

    Case Question

    Uploaded by

    Lekhnarayan Thakur
    Ravichandar and her HR team at Infosys faced challenges in meeting the company's goal of having zero employee turnover by 2007. While this goal seemed innocuous, it presented serious difficulties for HR. Ravichandar knew changes were needed to re-engage employees but was unsure where to start. Some advice for Ravichandar would be to assess how serious the problems are, determine metrics to measure initiatives, give initiatives sufficient time to succeed before discontinuing them, and focus first on reconnecting with employees to understand their perspectives and needs.

    Copyright:

    © All Rights Reserved
    Download as DOCX, PDF, TXT or read online from Scribd
    Flag for inappropriate content
    of 1

    Case: Infosys (A) : Strategic Human Resource Management

    Questions  
    1) What was the challenging goal the cofounders of Infosys in 2007 had kept
    for HR. It would sound innocuous enough to an outsider, why so?
    2) Ravichandar and her team knew something needed to be done to
    recapture the hearts of Infoscions, but they were not sure where to begin.

    Ques: Where do you think they should begin?


                        
    a)Are the Problems at Infosys serious or not?
                         
    b)As Ravinchandar when do you discontinue an initiative ? When do you
    give it more time to produce results ?
                         
    c)What advice do you have for Ravichandar?.
                         
    d) How would you use metrics in this case

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