Bài 1: You are John Baker, Head of Designing Team of a big company.

Your team
has just discussed and come up with an idea of launch a new product. Write an email
to Steve Banner, Chief Executive Office of your company about your team’s idea. In
your company. In your email, you should:
- suggest what new product your team thinks that your company should develop
- suggest ways to market the new product
- suggest the time when your company should launch the product
- explain why the new product can meet the customers’ demand.
Bài làm
Dear Mr. Banner,
I am writing to you on behalf of Designing Team to suggest a new product that our
company should develop. Its name is Induction Cooker.
As my team researched, the customers need a cooking product with the features of
saving electricity, safe, fast, easy to use. Therefore, this product will be able to meet
the needs of customers.
If you agree to the production of this product, it will be launched in March next year.
We could market our products with TV ads, social media ads, hand out flyers,
organize events in supermarket.
Should you need any further information, please do not hesitate to contact me.
Your sincerely,
John Baker
Head of Designing Team

Bài 2: You are Thomas Cook, an Account Manager of a manufacturing factory. An

important client from Poland is going to visit your company next month. You are
responsible for supervising arrangements for his visit.
Write an email in about 100 words to the office manager of your company. In your
email. You should:
- explain the purpose of the client’s visit
- say when he will arrive and where he will stay during the visit
- explain what the office manager should show him
- tell the office manager the arrangements for the welcome dinner (time. Venue,
participants…)
You should start and end the email suitably.
Bài làm
Dear Mr.Cotton,
I am reaching out to you to inform you that our important client from Poland is going
to visit our company next month to negotiate the price of our latest released products
again after the unsuccessful meeting last week.
He will arrive on 13th April and the meeting is being held in the next day on the
morning, which is Tuesday at 9 p.m. He will stay at the hotel ‘New World’ on
Beverly street which is just a few blocks from our company.
He requires a personal driver throughout his 2-day trip. The meeting room should be
filled with champagne instead of water and the demanded paper should be ready 1
hour in advance. Furthermore, a certain number of samples should be ready at his
disposal.

The most crucial part is the welcome dinner. It will start at 7 pm at Cressent venue,
998 Mian street. The guests will mostly be the head employees of our client’s
company so make certain to create a good impression to them by serving them Polish
food.
After reviewing the mentioned information, please contact me with further questions
or for more information via this email address.
Sincerely,
Thomas Cook
Account Manager of a manufacturing factory

BÀI 3: You are Thomas Cook, an HR manager. You are responsible for introducing
an incentive plan to motivate the employees. Before the program starts, you want to
get some reactions to your ideas from the rest ò the management team.
Write an email to the management team. In your email, you should:
- explain the reason why you write the email.
- mentions three options: End-of-year bonus, Performance bonus, Profits share
- ask for their opinions
- give a deadline for their feedback
You should start and end the email suitably.
Bài làm
Hello everyone,
I am writing to you regarding the incentive plan to motivate the employees.
Currently, employees in the company are wishing to quit their jobs and work
inefficiently. They say the company has not met their needs at work.
After careful consideration, I come up with three options: End-of-year bonus,
Performance bonus, Profits share. That is what our employees want. However, our
company can only make one of those three options. It's hard for me to choose.
Therefore I would like to ask for your opinion before the program starts.
Please get back to me tomorrow. I look forward to hearing from you.
Best wishes,
Thomas Cook
HR manager
Bài 4: You are Kate Carroll - Human Resources Manager of Blackberry Shoes
Company. Recently, many staff in your company have complained about stress-
relates problems. Write an email to Mr. Andrew Morris, Managing Director of your
company, to suggest ways to improve staff morale. In your email:
- Identify the problems that make the staff unhappy
- suggest 2 ways to help staff deal with stress
- suggest 1 way to encourage staff to work harder
- Provide the explanation for the effectiveness and the practicality of the suggestions.
You should start and end the email suitably
Bài làm
Dear Andrew Morris,
I’m writing to you regarding the stress of our employees right now.
About the reasons for the stress: In my opinion, the staff are highly stressed because
they have heavy workload. Besides, working environment is not good.
So what should we do to help them?
- I think we should open an anti-stress straining course, the staff can participate in
the weekend. They can come up with ideas to reduce stress and discuss what causes it.
- We should hire more staff to make the work less heavy.
I think we should encourage employees to create a positive work environment: Do not
disturb colleagues while they are working.
So, the above my suggestions can help employees reduce stress and improve their
morale in the most effective way.
I hope you will respond soon to the suggestions that I have given.
Best wishes,
Kate Carroll
Human Resources Manager of Blackberry Shoes Company