CURRICULUM VITAE

SITI NURAZLINDA BINTI JAMIL

N0 21 Jalan LU 1/4, Taman Langat Utama
42700 Banting Selangor
011-63260708
lyndajamil@gmail.com

SUMMARY
Multi-faceted in various professional backgrounds namely Sales and Marketing, Retailing and Management;
efficient & reliable in supporting managers to improve internal and external operations for the
accomplishment of every task. Excellent communication skills from interpersonal, telephone and digital
communication. Proficient in all standard office desktop software including Microsoft Excel, PowerPoint, and
Word. Proactive team player and living on an active balanced lifestyle, professional and able to work closely
with co-workers of different backgrounds.

CAREER OBJECTIVE
With 5 years of experience in telemarketing, retail & insurance industry,
I have strong communication and managerial skills. Seek to further my professional career growth with a
goal of being in the top management position and contributing to the growth of an esteemed organization .
 WORKING EXPERIENCE

Dental Surgery Assistant

Alia Dental Shine - February 2020 (Present)

 Preparing patients for dental work.

 Helping with infection control by sterilizing and disinfecting instruments, setting up instrument trays,
preparing materials, and assisting with dental procedures.
 Assisting dental hygienists with procedures when necessary.
 Providing great patient care.
 Recording treatment information in patient records.
 Exposing dental x-rays from dental diagnostics and caring for dental x-ray equipment.
 Giving patients information on dental hygiene and oral health care.
 Collecting and recording medical and dental histories and patient vital signs.
 Providing postoperative instructions as directed by the dentist.
 Caring for dental equipment.
 Forming preliminary impressions for study casts and occlusal registrations for mounting study casts.

Team Leader - July 2016 – July 2018

UTS Marketing Solution Bhd.

 Managing the day to day activiities of the team to ensure activity/productivity targets are met.
 Motivating the team to display a winning attitude and n turn consistently exceed sales targets.
 Succesfully forecast sales results and report on sales activity.
 Reporting on individual and team performance against play on a daily/weekly/monthly basis.
 Assisting the management team in the development and deilvery of staff induction, as well as
ongoing training.
 Conducting, documenting and following up regular performance reviews with team members.
 Conducting team meetings where required in line with the needs of the business, to maximise sales
results.

Telemarketing Executive - August 2015 – Nov 2016

UTS Marketing Solution Bhd.

 To make outbound calls to sell banking products to customers.

 Building the business and deepend customer relationship.
 To register sales and update all information into application system.
 To meet daily KPI and achieve sales targets given.
Recovery Officer - Nov 2014 – June 2015
Gala Track Sdn. Bhd.

 Call customers to remind them on overdue payments.

 Work with customers to solve payment problems & make workable repayment arrangements.
 To meet set collection target within a time frame

Sales Assistant - Jan 2014 - Sep 2014

Habib Jewels Sdn. Bhd.

 Product Marketing / Market Research / Analytics, Business Development.

 Develop and implement strategic marketing plans and sales plans and forecasts to achieve corporate
objectives for products and services.
 Develop and recommend product positioning, packaging, and pricing strategy to produce the highest
possible long-term market share.

EDUCATIONAL BACKGROUND

2010 – 2012 : Diploma in Nursing Health, Asia Metropolitan University

2009 – 2010 : Sijil Pelajaran Malaysia (SPM) PASS
2005 - 2008 : Penilaian Menengah Rendah (PMR) PASS

PERSONAL STRENGTH

 Proficient in Microsoft Office (including Microsoft Word, Excel, and Power Point)
 Consistently maintain a positive attitude and enjoy helping people.
 Effective communicator and strong interpersonal skills.
 Articulate and very effective working with people of different backgrounds and temperaments.
 Work experience involves prompt critical thinking and conflict resolution.
 Maintains a high level of professionalism, patience and efficiency in delivering solutions to internal
and external customers.

REFERENCE

Dr. Nur Hanis Alia Binti Ngadnan

No. 127 Tingkat 1, Jalan LU 2/2 ,

Taman Langat Utama, Kampong Bukit Changgang,
42700 Banting, Selangor

Dental Officer (Person In Charge)

012-7778400