Sunita Devi

10-17-3 Robson Condominium, Persiaran Syed Putra 2, Seputeh Kuala Lumpur. H: 012 3171295
sunita@devcomtrends.com.my
Good day,

I am a Sustainability Consultant operating in Malaysia since 2003. I am interested in interviewing for a full-time
role in leading Sustainability for your organization.

By leveraging on my expertise and experience of 17 years in Sustainability, Corporate Communication Learning

& Development and Content Development, Low Carbon Product & Services Communication Consultant for the
EU Switch Asia project team (for projects in Malaysia, Vietnam and Bhutan), I sincerely believe my expertise
in helping stakeholders (of the projects which I have been involved) will benefit your company to maintain
reputation as a responsible corporate.

The sum total of my experience in sustainability will help to GUIDE the company, its business to maintain its
profitability, through careful manoeuvring of investments to social responsibility and promote credibility in
caring for the environment.

You may have spent millions on marketing products however, long term value creation is what sustainability
impact is all about. High potential impact must also be measured for stakeholder engagements. If not measured
critical success factors of business will not reach the most significant stakeholder- Investors (ESG rating
benchmarking) to attract more investments. With my consultancy experience in Sustainability, the level of
understanding in the nature of your business helps to propel sustainable development for your company.

In Malaysia, my contributions to public listed companies via training and consulting services are in the same
manner. Objective is to ensure PLCs and SMEs do not just respond to Compliance requirements by the local
regulatory body Bursa Malaysia, more so to ensure Board of Directors, Business Owners, Senior Management
understand the strengths in their business to accelerate demand for products/ service/ supply chain and promote
benchmarking of sustainability against international standards to obtain investments. We need money to make
money and as a Certified Sustainability Reporting Specialist I understand how to do this best for your company.

I believe in establishing my network on the ground for knowledge on what works and what may not therefore
often receive feedback that my recommendations are spot on from my clients (Board of Directors & Senior
Management). I take keen interest in understanding the organization and the industry trends that’s shaping its
sustainability, before custom designing initiatives to complement and strengthen sustainable development of the
business. The outcomes of the intervention (training, regulatory report review, investors requirements’ gap
analysis, sustainability audit for identifying risk and opportunities in business), enables leaders to make informed
decisions in pushing strategic directions.

In pursuit of a full- time position, I wish to develop my skills and knowledge further as a strategic business
thinker working with this company.

My professional experience in sustainability matters spans from year 1996 as an employee with Citibank right
when I started developing my expertise in training and financial services.

Qualifications, which fits the requirements of this job is I have a degree in Knowledge Management from Asia e-
University and am currently concluding a doctoral thesis in Business Administration- the state of SDGs
Adoption in Public Listed Companies on Bursa Malaysia.

As continuous personal and professional development, I am constantly engaging as a Speaker/ Moderator in

forums for G2B, B2B and B2C events.

I realise all that I am doing here as an external consultant, feels more like I am only scrapping the tip of an
iceberg. My potential and knowledge can be put to more good use with internal implementation hence I seek this
opportunity to work with you. Being involved in high level business development, I need the support of a larger
company hence my application.

As a consultant having worked on scoped sustainability projects funded by the EU Switch Asia in least
developed and developing countries, had given me the necessary flexibility in both language and culture to
operate successfully in many different contexts, in view of pursuing scaled projects globally.

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Finally, as an avid researcher in sustainability my capabilities include content development for analysing trends,
benchmarking against international standards and investor relations and dialogue, alongside, writing white
papers, conference papers with innovative solutions for attracting investors to finance sustainable development at
organization levels. I keep myself creatively active on content curation, design and delivery for various industry
players which keeps me up to date on latest industry trends.

I firmly believe that my ability to identify gaps in managing a business at industry level and complementing
those needs with trainings at an operation level has helped clients of mine at senior management convince their
Board of Directors in making sound decisions for the sustainable development of their business. Coupled with
my drive to continuously learn, collaborate and develop intellectually I am a good fit for your company.

I am looking forward to start this lifetime journey in your organization. herein my CV is enclosed for your
review.

Appreciate your time and consideration.

Sincerely,

Sunita Devi

CURRICULUM VITAE
For
A SUSTAINABILITY ROLE

SUNITA DEVI APPUKUTTAN (46)

February 8th, 1974. Malaysian. Hindu. Married.
No.10-17-3, ROBSON CONDOMINIUM, SEPUTEH, 50460 KUALA LUMPUR.
+6012- 3171 295. sunita@devcomtrends.com.my

Education:
Institution /Date from- Date to. Degree or Diploma obtained:
London Teachers’ Training College Diploma in TESOL
(October 2009- April 2010
Asia e University, Kuala Lumpur, Malaysia Masters of Knowledge Management
(June 2010- January 2012)

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Taylor’s University, Kuala Lumpur,
Malaysia
(January 2013- 2014 Sept)
Asia e University (Jan 2017 to Oct 2019)
Project Output: PhD in Sustainable Development;
Identifying best practices in various sectors of businesses
(Ministry of Education Malaysia funded project on a
Barometer for Sustainability)
Pursuing Doctorate in Business Admin (DBA)
Research on Sustainability Training Readiness of Public
Listed Company

Present position:
Training Consultant – experienced in business develop areas related to business research, training,
communication and content development.

Membership of professional bodies: Certified Trainer with Human Resource Development

Corporation under the purview of Ministry of Human Resources Malaysia (HRDF).
Certified Sustainability Training Specialist with the National Centre for Sustainability Training (NCSR)

Other skills: Editor, Writer, Certified Trainer, Academic Research Consultant.

Years within the firm: Devcom Trends 16 years (2003- 2019)

Sustainability Consultant

Sustainability Consultant who constantly aims to realign significant impact areas (risk and opportunities) for
sustainable development of businesses. To help business leaders drive their organizations’ sustainable
development with impact.
Assist in creating more informed management staff members who lead Sustainability strategies within their
organization.
Capable of blending the big picture viewpoints with tactical value creation to influence the intended
stakeholders.
A grounded leader with strong interpersonal skills- maintains existing network, builds consensus, prioritizes
effectively and creates partnerships across the organization and its supply chain.
Expands on scopes and delivers more than promised to clients.

General Skills
o Communication
o Collaborative
o Adaptability
o Learning attitude
o Curiosity
o Methodical
o Leadership
o Problem solving
o Cost cutting
o Creative
o Revenue focus
o Benchmarking
o Sound decision making
o Risk assessment
o Relationship building
o Strategic relations
o Stakeholder analysis for relational impact

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 o Trend and market updates for better outcomes planning

Specific skills for this role of Development Coordination Officer, Partnerships and Development Finance,

Professionalism
 Knowledgeable of the SDGs, targets and indicators.
 Capable of breaking downs its application within localised context as carried out in the project with
Malaysian Airports Holdings Berhad.
 Ability to apply sustainable development theories, concepts and approaches.
 Ability to conduct independent research and analysis on sustainable development topics.
 Ability to determine suitability, validity and accuracy of data provided by different sources.
 Demonstrates skill in developing sources for data collection.
 Demonstrates professional competence and mastery of subject matter
 Highly tuned to meeting and exceeding expectations.
 Is committed to meet deadlines and achieving results.
 Persistent and calm in dealing with challenges.

Planning and Organizing:

 Develops clear goals that are consistent with agreed strategies
 Strong project-based orientations
 Identifies priority activities and focuses on delivery points to ensure all angles are covered.
 Is flexible in meeting requirements
 Carries out risk assessments and plans for contingencies (as much as possible, in some circumstances
acknowledges the limitations and seeks assistance to complete the tasks and meet goals).

Communication:
 Prefers to listen first
 Strengths are written skills
 Believes in professionally responding to situations than reacting.
 Constantly practices comprehension of the background and the expectations- not shy to ask questions
for clarification.
 Willing to learn daily

Teamwork:
 Although in business consulting for over 2 decades, I have been working collaboratively with other
consultants and training and PR agency partners to achieve consulting projects deliverables.
 Trusts in expertise and implicit knowledge in people
 Practices joint recognition (no man is an island in personal life and more so in business).

Accountability:
 When working in teams no one person is the same as the rest therefore acknowledge that accountability
and responsibilities are joint commitments
 Conscious about cost and quality standards;
 Strict about compliance with organizational regulations and rules;
 Supportive of teams (believe in trust).
 Will give advise and delegate wherever opportunities arise (depending on needs of the teammates
professional development).

Creativity:
 Actively seeks to improve programmes and/or services
 Believes that differentiation solves problems and meets needs of clients/ beneficiaries
 Acknowledges that there is always new ways to approach projects delivery- constantly seeks advise and
learns from market trends how best to apply innovation creatively.

Client Orientation:
 In any project client/ direct stakeholders/ beneficiaries of campaigns/ projects are priority.
 Pre project discussion are essential to understand and maintain productive partnerships with clients for
establishing trust and respect.

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  Throughout the project/ campaign information will be updated for communication ease with clients.
 Believe in underpromise, over deliver (My clients who become great friends over the years will vouch
that ‘I never short-change my clients’).

Commitment to Continuous Learning:

 This keen interest to work with the UN is to keep learning
 Gain international perspective of the work I have been doing for 17 years in Sustainability &
Communication.
 Until today I read 1 book a week, write a book chapter and will submit for peer review in academic and
business journals.

Technological Awareness:
 Keen interest to work with the UN office is to keep up to date with advanced technology;
 Realised from my projects in cybersecurity content and penetrations tests report writing, that I have a
lot more to learn in becoming tech savvy.
 Therefore through this role I hope to learn and push personal development.

Work History

2003 – 2020
Sustainability Consultant (on average RM150,000- RM250,000 per annum)

Recognized in the industry as a Sustainability Consultant for Public Listed Companies.

Over 10 years of extensive experience in Sustainability related projects ranging from design and delivery of
compliance content documents to training and consulting public listed companies on sustainability training
matters.
a. Review and revise sustainability reports and corporate responsibility reports of public listed companies,
its supply chain partners, SMEs and NGOs.
b. Identify gaps in training to enhance the quality of reports and to realign indicators for sustainability best
practices within public listed companies.
c. Identify gaps in ways that sustainability best practices have not been impactful for the public listed
companies.
d. Research and write on market issues related to sustainability for an organization (specifically for C-
Suite leaders as their PhD/ Doctorate Research Consultant).
e. Propose to secure funding for scaling on sustainability projects.
f. Provide operational guidelines and administrative support for planning and execution of CSR related
campaigns which help create shared value for the company.
g. Create or maintain plans or other documents related to sustainability projects.
h. Design and draft and deliver reports/ presentations to communicate the effectiveness of sustainability
initiatives in an organization.
i. Create visibility documents as part of website content development, award nominations, business white
papers and case studies, industry conference papers and so forth to communicate sustainability matters/
outcomes for PR agencies.
j. Collect information (data collation) from within the organization to report on sustainability impact.
k. Provide advisory recommendations for the Board of Directors to keep updating clients of agencies on
step up actions required under the Malaysian Code on Corporate Governance.
l. Propose sustainability initiatives to industry associations for strengthening membership services.
m. Keep up to date on sustainability topics and training frameworks and international benchmarks.
n. Discuss and assist in designing sustainability projects with other sustainability professionals.
o. Have reviewed close to 250 over reports from various companies around the world, to produce impact
analysis for each as required by clients/ corporate companies, agencies and industry associations.
p. Provide summarised sustainability gap analysis report for PLCs and their Senior Management to plan
progressive sustainable development for their company with the backing of trends and forecast reports,
in addition to reviewed risk statements and market analysis of each specified company.

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q. Regularly participating in international benchmarking and sustainability networks and associations-
DJSI, GRI, IIRC, SEDEX, RSPO, (Malaysian Chapter) WBCSD, TCFD, PRI and etc.
r. Constantly facilitating and speaking at industry conferences and forums to engage with relevant
stakeholders while sharing updated knowledge.
s. Since 2008 - Sustainability training for various sector stakeholders.
t. Design and delivered close to 21 different trainings related to Sustainability- including more on demand
topics - ESG Impact, Social ROI, EES Risk Management, CSR for HR and PR, Training Evolution-
CSR- IR - SR, Board of Governance and Corporate Leadership towards Sustainability, Investor
Relations and Corporate Responsibility, Corporate Governance and Risk Management Impact.
u. 2015 Editor for the first sustainability magazine in the country called Green+
v. Since 2016 - organize and facilitate workshops on Bursa Malaysia’s Guideline on Sustainability
Training and Corporate Governance for PLCs.
w. 2017 to 2019 in the panel of Judges for the EU Malaysia Chamber of Commerce and Industries Award
event called EUROPA AWARDS for Business Sustainability.
x. Carry out supply chain audits – BSCI, RBA, SMETA for Amazon vendors and suppliers in Malaysia-
(furniture and bedding contract manufacturers)

Other Sustainability related projects include:

 2013 – 2014 Academic Researcher - PhD output for Ministry of Education’s project on tourism
barometer for Malaysia.
 Worked with team leaders of EU Switch Asia’s grant projects to scope for funds.
 Editing of the Sustainable Consumption Production Blueprint 2013- 2016(final draft)
 2014 – 2015 Consultant for Business Sustainability Projects – EU Switch Asia grant fund scoped
projects- Malaysia, Bhutan, Vietnam and India.
 Post grant project recommendation to Project leads, for expansion of implementations on shared value
initiatives.
 Since 2015- Experience in Facilitating, Moderating and Speaking at B2B and B2C meetings and
conferences on Sustainability.
 2016 Workshop facilitator for EUMCCI’s Europa Award for Business Sustainability Award.
 2017 Speaker for International SOS’ Conference on CSR & OSH.
 As a member of the National Centre for Sustainability Reporting and the Institute for Sustainability
Reporting Specialist- active engagement on sustainability matters as industry practitioner.
 Engage with industry associations to provide sustainability plans for expanding membership services.

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 Corporate training related projects (As a HRDF Certified Trainer)

 Over 16 years of extensive experience in strengthening competencies of

employees within corporate organization, multinationals and
government agencies as well as SMEs, via training consultancy.
[designed over 352 learning modules, worked with more than 10,000
participants from 800 over different organizations with total hours in training
exceeding 8500 hours from 2003 until November 2019]
 Extensive and indepth experience in design and delivery of training
related to sustainability development, sustainability training, includes
technical advisory on compliance training including Annual Report,
Sustainability Report and Integrated Reports, Production & Consumption
Report Visibility, Global Business Services Trends in Asia and Knowledge
Management for business organizations within Asia.
 Extensive and indepth experience via training consultancies related to
Industry academia collaboration initiatives- starting from 2003 with
PSMB- Executive Development Programme to Asia e-University’s
Business Process Outsourcing (BPO) to major scoping of Graduate
Employability schemes in Malaysia to minor training consulting services
for companies’ graduate trainee campaigns.
 Other Substantial work in creating shared value across value chains
including, international/ regional and local SMEs, training institutions,
associations, shared services companies, elevators & escalator
companies, technology manufacturing companies, healthcare services
and finance related agencies including Securities Commission and Bank
Negara.
 Substantial knowledge and training skills in areas of Safety and Security
and Health Risks within managed Environment.
 Good experience in managing audiences’ expectations in various
conferences, forums and dialogues, talks at private and public
universities and educational institutions (UM, USM, City Univ., WIM, etc).
 Continuous design and delivery of training related to Competencies
enhancement by HR at Group level.

Training Experience (contractual agreement for training services/ ad hoc requirements/ annual schedule)

Duration: 2003- 2006

Location: Selangor & KL
Referees: Ms. Emily Soulard (Training Manager @ Country Heights)
Ms Sandra Ghouse (Managing Director at FHI Group)
Pn Bismillah Kader (CEO of Internexia).
Consulting: RM3,500.00- RM4,500.00 per month

Description of role and responsibilities as Communication Trainer

Provided extensive training for the Executive Development Programme for unemployed
graduates to be absorbed into the Business Process Outsourcing (BPO) companies in Cyberjaya
under the company called Internexia(assigned by the Ministry of Human Resources).
Conducted group wide Training Need Analysis and designed suitable training modules for
group of companies in the hotel business such as Country Heights Group, FHI and the IGB group,
Hilton hotels, KLCC subsidiaries and the Starwood chain of hotels.
Extensive experience in setting up training divisions, conducting group wide TNAs and
customizing suitable learning and development programmes related to Hospitality Communications
and subsequently delivering them followed by training to management of the ROI status for each
project.

Duration: 2004 – 2007

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Location: Klang Selangor
Referee: Ms Santa HR Manager
Consulting: RM3,500.00 – RM5,000.00 per month
Description of role and responsibilities as Production Line Competencies Trainer
Metrod is a leading manufacturer of Oxygen Free Copper rod, wire & strip in Malaysia.
Designed and delivered relevant training modules for increasing factory operations efficiency
specifically for foreign employees from Bangladesh, Nepal, Pakistan and India.
Strong advocate for Safety Culture adherence and Performance& Productivity Improvements.

Duration: 2006 - 2017

Location: Malaysia (KL, JB, PG), Indonesia, Philippines
Referee: Ms Karen HR Manager / Ivan Chong Training Manager
Consulting: RM500,000 per year (RM5,000.00 per day x 10 days a month x 10 months)

Description of role and responsibilities as AMBASSADOR (is a compliance training from KONE
FINLAND) Trainer
KONE Finland requires all countries to conduct the KONE AMBASSADOR programme
(compulsory 3 days) for all staff members of the company ranging from the tea lady to the Country
Manager and selected vendors.
Instrumental in customizing the KONE FINLAND BRAND AMBASSADOR modules for Asian
countries. Delivered the trainings, conducted site audits, customer survey pre and post
AMBASSADOR trainings.
Improved customer satisfaction on KONE employees- field technicians to office staff and
Management team in KONE Malaysia, Phillippines, Singapore and Indonesia.
This has been implemented as an annual training for all KONE country offices round the Asia
Pacific region.
Report to Country Manager the state of ownership and accountability to improve customer
experience throughout the organization.
Since 2010 the CEO of KONE FINLAND, attends each session in each country to ensure the
training is conducted according to the new strategies of the company. At this point a presentation and
report regarding the KONE AMABASSADORship is designed and delivered to the CEO from
FINLAND. Indepth analysis of patterns for customer demand in elevator escalator business. KONE
FINLAND in MALAYSIA is the number 1 lift company for New Business Acquisitions for Asia Pacific
exceeding 8000 active lifts in service as at 2018.

Duration: 2008 – 2010

Location: Petaling Jaya Selangor (LAFARGE ASIA TECH CENTRE)
Referee: Ms Rosalind Yeo HR Manager
Consulting: RM10,000.00 per month

Description of role and responsibilities as Communication Trainer

Designed and delivered Communication Culture for Lafarge Engineers to improve
communication between internal and external stakeholders who are based in the Asia Pacific region.
Participants were Senior Technical Engineers of Lafarge who provide high technical advisory
assistance to clients around the world.
Role was challenging to enable Engineers (highly qualified individuals from around the world
by groups of 20pax each quarter) to embed communication techniques. High technical background
information was required to understand the issues from each country to train Engineers in resolving
them through enhanced communication skills.
Marked improvements for LAFARGE Asia Technical Services Centre Engineers.- specifically
in areas of Consultation Skills, Negotiation Skills and Business Presentation Skills.
As at 2018, Lafarge Asia Technical Engineers is the single technical centre for the world
service close to over 100000 business clients and projects globally. ATC Engineers are trained to
resolve highly technical problems with the right communication solution which is now a
Communication Culture.

Duration: Since 2006 - 2020

Location: Hilton, Starwood and Swiss hotels in Malaysia. Sunway Medical Centres in
Malaysia.
Referee: Hilton - Mr Kumaresan HR Manager/ Ms Shamala SEA HR VP

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 Starwood – Azlin Latiff Training Director
Swiss – Encik Rahman General Manager.
Sunway – Ms Elaine HR Manager
Consulting: 15,000.00 per month

Description of role and responsibilities as Hospitality Communication Trainer (+Hospitality for

Healthcare)
Designed and delivered a niche training module called Hospitality Communication Series
(HCS) for various departments from - Marketing to Kitchen Division to improve hospitality and tourism
business revenue and enhance service experience. Based on training need analysis conducted on all
brands under each hotel chain, designed suitable communications related learning modules for on job
coaching and training.
This HCS course contains 5 sections complementing the Hilton and Starwood Brand trainings
and it specifically complemented the Starwood Career Leadership University programme.
Have worked with 80% of the employees in Westin and Sheraton KL and 15% of employees in
Le Meridien KL and 40 % of employees in Hilton Kl and PJ.
Significantly 65% of these employees had been promoted and appraised for the performance
subsequent to the training programmes. The module is designed to teach employees to look at
revenue enhancement opportunities in each department/ division as well as increase guest
satisfaction.
As a part of the consultancy review, challenges by department have been addressed with
Managers which included the review of SOPs and respective goals/ budgets, resulting in newer
solutions to running operations more sustainably than before.
This brought about reports related to Sustainable Practices concurrent to the pledge / goal by
Starwood US “30, 20 by 2020”.
To ensure these goals are achieved the consultancy recommended ISO 14067 certification for
all hotels under the chain.
For Swiss it was a series of Hospitality Communication for increasing customer engagement.
For Sunway Medical it was Customer Experience training for increasing revenue through
subtle communication skills.

Formal Employment Record

Date Location / Reference Position Description

Company
1994- Rusmah Arunan Mr. Arunan Conveyance Responsible for legal documentation preparation for
1996 & Partners Selvaraj. & Litigation the court of law on litigation proceedings.
(Advocates & Officer Liaison officer with banks and developers in handling
Solicitors) property sales and conveyancing matters.
1996 – Citibank, KL Mr. Ramon Citiphone Strict adherence to maintaining high service
1999 Chelva Officer standards to meet all service level agreements with
(Senior banking, bankcard and premium clients.
Manager, In charge of frontline and back end operational
Citiphone) activities monitoring and review for compliance
training.
Managed a Quality Assurance project for improving
SLAs across the department.
Coordinate several key trainings and briefings to
educate, assess and review current standards and
systems.
Rewrite SOP for Quality Assurance by department to
minimize complaints at the call centre.
2000 – Bandar Sunway, Mr Ong Business Marketing and sales of training programmes for
2002 Selangor/ Keng Meng Development professionals -accounting and finance.
EDCORP Coordinated and handled all media coverage during
CONSULTANC events and developed presentation decks.
Y
Content development projects (As an industry practitioner)

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  Since 2003 Content Development for magazines – business (HR Asia), tourism (Lifestyle), SME magazine, Times
Higher Education Guide (Editor- 2004 to 2006), Tourism Malaysia’s Guide to Malaysia (Editor - 2007).

 2010 Green Business Review/ SME Newspaper (a 20page pull-out section)

 2013 Green Plus+ - Inaugural Sustainability Magazine in Malaysia.

 Since 2013 - Extensive and in-depth experience as an independent research consultant- co writer of Industry PhD
theses, DBA researches and Master’s Degree dissertations for corporate clients.

 2014 Designed and delivered the Digital Communication module for the Blue Ocean Strategy MBA (BOS MBA)
centre in Kuala Lumpur for 2 cohorts. 2014 - 2016 Sustainable Consumption Production Blueprint M’sia.

 2014-Designed and delivered a syllabus on Sustainability for Royal Institute of Tourism & Hospitality, Bhutan.
 Experience in surveys and data collection for research backed project implementation.

 Since 2016 - Design and development of Industry White Papers, Case Study and Corporate Training documents for
various public listed companies + trade associations and business chambers.

 Designed guidelines, internal training manuals and Standard Operating Procedure documents for certification.
.
 Conduct review for Retail product brands and provide recommendation reports to regional (APAC) offices for
several brands such Asia VA, Omei, Marks and Spencer and Amazon.

 Since 2018 Prepare Supply Chain Audit reports for Amazon’s supply chain vendors in Asia.

Content Development related Jobs

Duration: 2003 – until present
Writer fee:RM45,000.00 per issue
Publishers:Trident Publication/ PIKOM Malaysia/ Business Media International/ MPH, Green+
Communications/ Perception Media Publication.
Magazines: Parent Think, Brand Equity, Times Higher Education Guide, Lifestyle, Indian
Wedding, HR Asia, SME, Tourism Guide to Malaysia, People Development,
Education Quarterly, Outsourcing,
Role: Freelance Writer and Editor

Responsibilities include;
 Produced lifestyle biannual magazines “Indian Wedding”, Wedding Fever”. Contributed new
feature writing on “Brand Equity” magazine. Managed advertising budgets worth
RM300,000.00 for Perception Media as a consulting writer.
 Contributed articles for “Education Quarterly”, “Times Higher Education Guide” and published
‘GUIDE TO MALAYSIA 2007” in conjunction with the VISIT MALAYSIA 2007. Contributed
interview articles for “BUMI CEO” profiling 50 CEOs in Malaysia. Advertising revenue worth:
RM175,000.00 per issue per year for Trident Publications as a writer.
 Contribute interview articles on relevant GREEN Projects in the Country. Liaise with Ministry
level policy makers to obtain interview and write regular columns in bimonthly magazine for
Green+ Communications as Editor.
 Produced monthly articles on Knowledge Management, HR Best Practices for sustaining
SMEs for Business Media International as Columnist.
 Produce industry relevant reports for the Outsourcing magazine on BPO and SSO practices
reviewing EPP projects. Produced 2 White Paper “Funding Landscape in Malaysia for GBS
sector” and “Gap Report between Vendors and Buyers in GBS Malaysia”. Project budget
worth:RM150,000 per annual issue for PIKOM Malaysia as Business Research Consultant.
 Contributing to business and academic research for C-Suite level professionals to increase
their visibility and for life-long learning qualification. END of CV.

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