To pass this practice quiz, you must receive at least 80%, or 4 1 

/ 1 point
out of 5 points, by completing the activity and answering
corresponding quiz questions. You can learn more about the
graded and practice items in the Course Overview.

Activity Overview
In this activity, you will identify project tasks by reviewing project
and company documents. Then you will draft the project plan for
Sauce & Spoon’s tabletop menu tablets project.

Scenario

Review the scenario below. Then complete the step-by-step

instructions.

Peta, the new in-house project manager for Sauce & Spoon
restaurants, has finished drafting the project charter for their
tabletop menu tablets project. Her next step is to identify tasks to
include in a project plan that will help her team reach the
project’s goals. 

To identify project tasks, Peta spends some time reviewing

project documentation for the current tablet project. She also
examines the project plan from a completed Sauce & Spoon
project for information that could help the team complete the
tablet rollout.

Step-By-Step Instructions

Step 1: Access the template

Click the link to create a copy of the template. If you don’t have a
Google account, download the template directly from the
attachment below.

Link to template: Project Plan Template

OR

Download template:

Activity Template_ Project plan

XLSX File

Step 2: Access the supporting materials

The following supporting materials will help you complete this

activity. Keep them open as you proceed to the next steps. Each
link will open a new Coursera tab.

Project Charter: Review your completed project charter from

Week 1 
Historical Project Plan
Email Exchange: Tablet Logistics

Note: To review supporting materials introduced in earlier

activities, you can find them in the Resources section.

Step 3: Make a list of 10 tasks

Review the project charter, historical project plan, and email

exchange and identify 10 tasks that might be required for the
tablet rollout project. Identify at least one task from each
supporting document. Remember that project tasks refer to
activities that need to be accomplished within a set period of
time, which eventually lead to the completion of a milestone. 

Then, add the tasks to the Task Brainstorm tab of your project
plan in the Task column.

As you add your tasks, ask yourself the following Guiding Tips
and Questions:

Are there multiple tasks implied by a single sentence? For

example, "Launch a reservation system" implies that the
team selected, installed, tested, and then launched the
reservation system.
Always ask yourself what decisions might need to be made
before an action is taken and what testing might need to be
done to verify the success of that action. These decisions
and tests might also be considered tasks for the project
plan.

Step 4: Save your work 

Be sure to save the project plan you updated for this activity. You
will revise and refine project artifacts, including the project plan,
as you progress through the course. 

Pro Tip: Save the template

Finally, be sure to save the template you used to complete this

activity for further practice or to use in your own personal or
professional projects. These templates will be useful as you put
together a portfolio of project management artifacts that you can
speak to in an interview to demonstrate your experience to
potential employers. 
What to Include in Your Response
Be sure to include the following elements in your project plan:

At least 10 project tasks from the supporting materials

(including at least one task from each supporting document)

Did you complete this activity?

Yes

No

Correct
Thank you for completing this activity! Reviewing
documentation from past and current projects can help you
identify important tasks. Review the quiz feedback below
to find out how you did.

2. What are some resources you can consult to find tasks to add 0.75 / 1 point
to a project plan? Select all that apply.

Relevant work documents, like emails or meeting notes

Correct
These are some of the items you can consult to identify
project tasks.

The project charter

Correct
This is one of the items you can consult to identify project
tasks.
 Customer surveys

This should not be selected

While there are many ways to identify project tasks,
customer surveys are not among them. Consider what
types of documents can provide specific information on
tasks and milestones.

Project plans used in the past for similar projects

Correct
These are some of the items you can consult to identify
project tasks.

3. Which of these tasks might you identify from your Sauce & 0.75 / 1 point
Spoon menu tablets project charter? Select all that apply.

Implement a post-dining survey to assess customer

satisfaction

Correct
As a core deliverable of the project, this is one of the tasks
that might be identified from the project charter.

Install tablets in the bar areas at the Downtown and North

restaurant locations

Correct
As a core deliverable of the project, this is one of the tasks
that might be identified from the project charter.

Train management, FOH staff, and BOH staff

 Correct
As a core deliverable of the project, this is one of the tasks
that might be identified from the project charter.

Add a reservation booking feature to the tablets

This should not be selected

This task is beyond the scope of the project, and should
not be in the project charter. Consider which broader tasks
are important for the project plan.

4. Which of the following tasks from the historical project plan 0.75 / 1 point
could be helpful for the tablet project? Select all that apply.

Create a launch day plan: staffing, troubleshooting, etc.

Correct
The tablet project needs a launch day plan, so this is a
task you can pull from the historical project plan.

Create contracts and statements of work for vendors

Correct
The tablet project likely involves working with external
vendors, so this is a task you can pull from the historical
project plan.

Generate quotes and review costs

Correct
 Generating quotes and reviewing costs ensures that a
project stays within budget, so this is a task you can pull
from the historical project plan.

Test out reservation systems

This should not be selected

This task is not relevant to the tablet project. Consider
which tasks from the historical plan can help the team
execute the tablet project.

5. Which of the following project tasks can you identify from the 0.75 / 1 point
email exchange about tablet logistics? Select all that apply.

Connect the Sauce & Spoon marketing team with Terrific

Tablets for branding

Correct
This is one of the tasks you can identify from the email
exchange.

Schedule an electrician

Correct
This is one of the tasks you can identify from the email
exchange.

Train general managers how to enter payroll

 This should not be selected
This task is not part of the email exchange, since it is
beyond the scope of the project. Consider what tasks can
help the team execute the tablets project.

Train the staff to update the menu

Correct
This is one of the tasks you can identify from the email
exchange.
Sauce & Spoon Project Plan
PHASE ONE PHASE TWO PHASE THREE PHASE FOUR
Task Notes Start Date Due Date Duration Task Owner Status WEEK 1 WEEK 2 WEEK 3 WEEK 4 WEEK 5 WEEK 6 WEEK 7 WEEK 8 WEEK 9 WEEK 10 WEEK 11 WEEK 12
M T W R F M T W R F M T W R F M T W R F M T W R F M T W R F M T W R F M T W R F M T W R F M T W R F M T W R F M T W R F
Task Brainstorm
Estimated Confidence
Task Notes Duration Optimistic Most Likely Pessimistic Rating Known Dates
(Days) (H/M/L)
Additional Resources
Title Link Date Added Notes
Quality and Evaluation
Quality Standards Quality Standards
Category Criteria/Description Evaluation Questions Evaluation Indicators Criteria Met?
Quality and Evaluation
Quality Standards Quality Standards
Category Criteria/Description Evaluation Questions Evaluation Indicators Criteria Met?
Quality and Evaluation
Quality Standards Quality Standards
Category Criteria/Description Evaluation Questions Evaluation Indicators Criteria Met?
Quality and Evaluation
Quality Standards Quality Standards
Category Criteria/Description Evaluation Questions Evaluation Indicators Criteria Met?
Quality and Evaluation
Quality Standards Quality Standards
Category Criteria/Description Evaluation Questions Evaluation Indicators Criteria Met?
Quality and Evaluation
Quality Standards Quality Standards
Category Criteria/Description Evaluation Questions Evaluation Indicators Criteria Met?
Quality and Evaluation
Quality Standards Quality Standards
Category Criteria/Description Evaluation Questions Evaluation Indicators Criteria Met?
Quality and Evaluation
Quality Standards Quality Standards
Category Criteria/Description Evaluation Questions Evaluation Indicators Criteria Met?
Quality and Evaluation
Quality Standards Quality Standards
Category Criteria/Description Evaluation Questions Evaluation Indicators Criteria Met?
Quality and Evaluation
Quality Standards Quality Standards
Category Criteria/Description Evaluation Questions Evaluation Indicators Criteria Met?
Quality and Evaluation
Quality Standards Quality Standards
Category Criteria/Description Evaluation Questions Evaluation Indicators Criteria Met?
Quality and Evaluation
Quality Standards Quality Standards
Category Criteria/Description Evaluation Questions Evaluation Indicators Criteria Met?
Survey Questions
Quality Standards Question Answer Options (depends on question type)
Criteria/Description Evaluation Questions Evaluation Indicators Survey Question Question Type Option #1 Option #2 Option #3 Option #4 Option #5
Week 2 - Document: Historical Project Plan

Sauce & Spoon Historical Project Plan: Reservation

System
To access the project plan, click the link below and select “Use Template.”

Link to project plan: Sauce & Spoon Historical Project Plan

OR

If you don’t have a Google account, you can download the template directly
from the attachment below.

Week 2 - Historical Project Plan

XLSX File
Reservation System Project Plan
Reservation System Implementation: Sauce and
PROJECT TITLE COMPANY NAME Sauce and Spoon
Spoon
PROJECT MANAGER Carmen DATE 1/1/18

PHASE ONE PHASE TWO PHASE THREE PHASE FOUR

TASK DURATION PCT OF TASK
WBS NUMBER TASK TITLE START DATE DUE DATE WEEK 1 WEEK 2 WEEK 3 WEEK 4 WEEK 5 WEEK 6 WEEK 7 WEEK 8 WEEK 9 WEEK 10 WEEK 11 WEEK 12
OWNER (DAYS) COMPLETE
M T W R F M T W R F M T W R F M T W R F M T W R F M T W R F M T W R F M T W R F M T W R F M T W R F M T W R F M T W R F

1 Project Initiation
Research data points on reservation
1.1 Carmen 1/8/18 1/15/18 7 100%
systems and enhancement
Gather historical data on booking
1.1.1 Carmen 1/15/18 1/15/18 0 100%
process
1.2 Align and evaluate stakeholders Alex 1/15/18 1/17/18 2 100%
Calculate projections and
1.3 Carmen 1/17/18 1/18/18 1 100%
enhancements
1.4 Interview members of the staff Alex 1/18/18 1/19/18 1 100%
Create project charter (scope and
1.4 Carmen 1/22/18 1/26/18 4 100%
goals)
1.5 Schedule kick off meeting Carmen 1/29/18 1/29/18 0 100%
2 Sourcing
2.1 Research reservation system options Carmen 2/2/18 2/2/18 4 100%
2.2 Generate quotes and review costs Carmen 2/5/18 2/5/18 3 100%
2.3 Test out reservation systems Makayla 2/5/18 2/9/18 4 100%
2.4 Choose a reservation system Carmen 2/5/18 2/9/18 4 100%
Vendor timeline and deliverables
2.5 Carmen 2/6/18 2/10/18 4 100%
schedule
3 Planning
Create contracts and statements of
3.1 Vince 2/12/18 2/15/18 3 100%
work for vendors
Message about launch date to
3.2.1 Alex 2/13/18 2/13/18 0 100%
stakeholders
3.3 Project Plan Updates Carmen 2/15/18 2/28/18 13 100%
Update marketing/social media
3.4 Alex 2/15/18 2/25/18 10 100%
plan/calendar
Create launch day plan: staffing,
3.5 Alex 2/18/18 2/25/18 7 100%
troubleshooting, etc.
4 Training
Map out seating chart/upload into
4.1 Makayla 2/20/18 2/22/18 2 100%
software
4.2 Train GMs on new software Makayla 2/23/18 2/23/18 0 100%
4.3 Train staff on new software Makayla 2/24/18 2/24/18 0 100%
4.4 Test run reservation system Makayla 2/25/18 2/25/18 0 100%
4.5 Create troubleshoot/support plan Makayla 2/20/18 2/25/18 5 100%
4.6 Launch day Carmen 3/1/18 3/1/18 0 100%
Week 2 - Email: Tablet Logistics

Below is the email thread between the following people: 

Peta (Project Manager)

Seydou (Restaurant Consultant)

From: Peta

To: Seydou

Subject: A few questions about tablet logistics

Hi Seydou,

I hope you’re doing well! I have a question for you from Gilly: What’s involved
with the installation? We know that the tablets will be sending orders to the
kitchen via WiFi. But how do restaurants typically handle keeping them
charged in during service? Or will they be plugged in the whole time? Do we
need to contact an electrician to wire up the tables?  Should I add "schedule an
electrician" to the project plan? 

Thanks!

Peta

Hi Peta,

Actually, yes—wiring the tables is exactly what happens. Once I know the
extent of the installation at each location, I'll work with the tablet vendor to get
an electrician in. 

Let me know if there’s anything else!

Seydou

Hi Seydou,

Another question, coming from Carter this time. How will the kitchen be able to
update the menus? Can they do it in real time? Like, for instance, if they run
out of a certain dish, can they remove it from the tablets immediately so
customers don’t order it?

Thank you!

Peta

Hi Peta,

Yes, this is a standard feature on all current tablet models. If an item is no

longer available you’ll be able to update the menu in real time from the admin
back-end of the software, which you can access on the office computer. We
just have to run the staff through some training so they know how to do it.

Keep the questions coming!

Seydou

Hi Seydou,

One more question! Will you be involved with setting up our customization and
branding? Deanna asked again about making sure the tablet menu interface
looks and feels like our printed hardcopy menus. Do we provide you with a
printed version and you design the tablet version? Or do we get blank software
and program the tablet menus ourselves?
Thanks again!

Peta

Hi Peta,

Custom branding, design, and upload are  separate vendor offerings. Terrific
Tablets offers these services with some of their packages. If you choose one of
those packages, then I’ll connect with your marketing department and update
the menu interface to match the branding and layout of your menus. 

Happy to help!

Seydou