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    MULTIPLE CHOICE M

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    11 views8 pages

    Multiple Choice M

    Uploaded by

    amala

    Copyright:

    © All Rights Reserved
    Download as PDF or read online from Scribd
    Flag for inappropriate content
    of 8
    FIZABAD SENIOR COMPREHENSIVE SCHOOL OFFICE PROCEDY PAPER I ~ 75 Hine RED THE FOLLOWING DIRECTIONS CAREFULLY tn addition to this teat booklet, you should have en answer shoots Bech question in thio test has four suggested anewers, lettered A, B, CD. Road each question you are about to answer, and decide which choice 4s best On your answer shest, find the nuuber which sponds to your question and blacken the spaco having the sane letter as the snower you have chosen. Look at the senple question below. Sample Question The words: "Dear S: A. The reference B, The salutation ©, The greeting a G. De D. Tho complimentary close The best enover to this question is ‘The Salutation’, so the answer space B hee been blackened. if you want to change your answer, bo sure to erase your old answer coupletely end fill in your new choice, when you are told to bogin, turn the pago and work as quickly end as carefully as you ean. If you cannot ansver a question, oait end go on to the next one. You can come back to the harder question later. There is no penelty for guessing. Your score will be the total nunbor of correct answers You way do any rough work in this booklet. This test consists of 60 questions. You vill have 75 mimutes to ansver thon. Do not be concerned that the answer then there are questions in this test. jet provides spaces for more answers DO NOT TURN THIS PAGE UNTIL YOU ARE TOLD TO DO so Lo SHADE THE CORRECT RESPONSES ON YOUR ANSWER SHEET a te ce ri 4. An organization chart shows the G) enployses' relative positions in the firm. J. procedure to be adopted for carrying out a job ¢, «work schedule for a given period of time. D. specifications of the various jobs in the firs. fb. Waich one of the following types of typewriter ribbon could be us produce a spirit naster using a aster shoot only? ta Fabric : yy Be Carbon Woo sue @} Nylon 3, the efficiency of any firm depends on the proper organisation of 2s 6 welfare facilities 1 KY reception gree general office B, lebour relations poli kh, Jong, anew clork at a onal nanufecturing company, io often called upon to prepare the potty cegh, Would you sey she is performing the function of k. enouring that all payments are supported by vous: BL safaguarding tho firms esse “0, controlling the financial ersets ‘DD performing routine offics dutics. ere of the businesc 5. hk secretary has a four page booklet to neko. the Page? gre’ elready printed. Which machine would she use to sort end stack the pages aasily and quickly? Ak. Jogger B, Duplicator &, Dispenser + De Collator Which of the Zolloving would not justify the uss of en addressing machine? i. Window envelenas ere normally used Lil The volume of moil despatched is snall ALi ied is sent on an irregiler basis A. i ond ih only B, i ond iii only (1G. if ond iii only ‘aD.) dy ik and 44h 7. Vinich of the following concerns the nail departaent: when mail is to do dispstehed? i, Height of tho letter Ai, Clans of postag? - iii. fddross - iv. Enclosures i, id and ¢ aiend i 8. 12. which one of the following is untrue of rogistered nail? A certificate of posting is obtained Sonder aust take it to a Post Office The addresseo's signature mish be obtained The service is by first clase post onl; ich one of the following statements is untrue with regard to telephone messages? ‘The conversation should te recorded vertatin to prevent misunderstandings. ‘They should be handed over as soon as possible te the person concern: ‘The caller's name, address and telephone nunber should be recorded. Any action to be taken by the recipient of the mesaago should be noted. initials ADC stand for and charge. advice of duration of savance dialling cha: gutomatic dialled esii. sections of a pio chart are normally g% degrees (3. fractions G) percentages D. vaole nunbers The pie chart (below) gives exeninations. If 60 pupils nfornation on candidates presented for five separate ere presented for examinations end 5 sat Bislogy what a persentage sat History? = Biology Geography Home Economics = History, = Secretarial Studies 13. 4. 15. 16. 17. 18. 196 - 4 Letters which are marked with the following should not be openod i. Personal, ii. Private ili. Confidential iv, For the attention of AL i only BL ii end iii only @ iy 43 ond iii only ala of the above There is a leaking tap in the managor's office, where would you look to find a plumber? “The Yellow Pages of the Telephone Directory B. Who's Hho. ©. Trade's Directory D. Telex Dirostory In a dictionary, which one of the following is not included in the details after each word? Ao Synonyms ie) ee “C. Derivation D, Pronunciation If Jamaica is 5 hours and Sen Francisco 8 hours behind Gf, the tie in San Francisco when it is 9.00 in Jamaice is: A. §.00 Gp 6.00 Par Fan c. 8.00 Boe be hell D. 12,00 Es ¥ The nene Michael de la Rue would be indexad ao fae a) A, Michael de la Rue CB) De le Rue, Michael @. La Rue, itichaal de D. Rue, Michael de la The correct indexing order for the following names io i, Jemes Evens @ Co Ltd = (NN) Evans Stier ii. Bvans Jame Ltd. 7 7 iii, Col Jemes R Evans {Wh fear “ iv. Evans end Jones \ ue an Cue. Prpereee AL trh, Cane Giereeectee c. p, il, aii, i and iv Which one of tho following indexing rules is incorrect? A, Pile nausea consisting of initials before whole vords. @!) Indox any nunber in a nome in numerical order %O, File governnont departments under the key word. ; D. File all names with the prefix 'St! or ‘Saint’ us Seint.. an. A fira used colour coding H Vhich colour would be used te denote the name St. Nicholas College? A, B. Gc. & Which one of th Yellow Red Black Blue find a specific file? Yunerical Subject, Geographical Alphabetical fe following filing systeas requires two seperate operations to Date File Teken By Returned 12 May Thomson & Co R. Jones RI ' | | 15 say | troeos & 0 \ ee ‘The above document is an exeuple of B c. a A file is said to be AL B. Y a tickler card a cross—r: a card index an absent file card active when the correspondence is insufficient to justify opening e separate folder it has bean withdrava by someone 4t hes not been released fi rr filing es ference purposes + is still being referred to 4% is of no further use and is ready tc be disposed of. 2k, A visitor who arrives at reception to see an executive without an appointuent should 2. A. 3B lo} De turned away and esked to meke en appo: shom strai ment into the executive's room asked to wait while the executive is consulted asked to see tho executive's deputy. When answering an outeide call on an office telephone, you shold reply with: A Your telephone nunber Jor feesfergonesshen eee tits ng card gives details of 26. A business visi’ {a) qhe nane of the Company. visitor's nae and hie designation B. The visitor's nane and the reasons for their calls G. Tho telephone nunber and times one can call on an executive D. any extension nunbers of the visitor's assistant 27. Which of the following are not true of a receptionict's work? is casy; routine work” Tt calls-for tect in dealing with callers It makes an instant impression on visitors jw. It is of little importence to the £4: - y. Te needs naturity and a wide knowledge of the firate personnel and organisation. vi. The houre are short and mitroubled by emergenices or sudden presaures. A B. ii, ila, iv, v, vi only c. a, v, vi, only

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